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HomeMy WebLinkAboutCC RES 91-053 1 2 3 4 5 6 7 8 9 10 11 12 RESOLUTION NO. 91-53 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF TUSTIN, CALIFORNIA, AMENDING THE CLASSIFICATION PLAN WHEREAS, the City adopted a Classification Plan in 1984, by adopting Resolution No. 84-63; and WHEREAS, the City Council amended the Classification Plan in 1990 by adopting Resolution No. 90-33; and WHEREAS, the City Council finds that it is desirable and appropriate to revise and update the Classification Plan when appropriate; NOW, THEREFORE, the City Council of the City of Tustin, California, does hereby resolve that the Classification Plan of the City of Tustin, dated August 20, 1984, is hereby amended to include the classifications of Administrative and 131 Support Services Manager, [Records Shift Coordinator, ]4,Idescripti°ns' 15 16 17 18 19 20 2~ 22 23 24 25 2~ 27 28 Support Services Supervisor, and as outlined in the attached job PASSED AND ADOPTED by the City Council of the City of Tustin at a regular meeting held on the 20th day of May, 1991. ~ '~ ~ ~. ,t~;' ' Charles E. Puckett, Mayor Mary E. W n, City'IClerk CITY OF TUSTIN Administrative and Support Services Manaqer Definition Under general direction from the Division Commander, this non-sworn management position is responsible for managing and supervising the activities of the Administrative and Support Services Sections of the Police Department. Example of Duties This position manages and supervises police support personnel in their work, scheduling, assignment of duties while maintaining efficiency. Also included is work of a difficult and specialized nature dealing with human relations and behavioral problems. The Administrative and Support Services Manager will have the responsibility for sections of the Police Department including the Records Section, Communications Section, Community Resources Section, electronic data processing, and fiscal management. This individual will also have the overall responsibility for the maintenance of equipment in the building, assisting in and coordinating special research, conducting employee training programs, and other duties as directed. MINIMUM QUALIFICATIONS Education/Experience Sufficient education and experience to demonstrate possession of the knowledge and skills required for the position. Typically this would include graduation from a two-year college (or equivalent) with specialization in Public Administration, Business Administration, Police Science or a related field, and five years of increasingly responsible general office or police support experience involving administrative analysis, establishment and maintenance of procedures and systems, and supervisory responsibility. Knowledqe of: Modern Police methods, practices and techniques; pertinent federal, state and municipal laws and ordinances, particularly with reference to Police records, Police communications systems, evidence storage and retrieval, and electronic data processing; laws, procedures, and techniques relating to the administration and supervision of personnel in the public sector. Skill in: Analyzing complex problems and preparing management studies; planning, organizing, directing and coordinating the work of staff; interacting with other law enforcement division personnel and other law enforcement agencies; expressing ideas clearly and concisely both orally and in writing; preparing budget estimates and materials; advising, instruct- ing, evaluating and training personnel; dealing with the public firmly and courteously and establishing effective relationships with the public, news media, City officials, and others contacted in the scope of work. Developed April 1991 ASSM1.PD CITY OF TUSTIN Support Services Supervisor Definition Under general direction from the Administrative Support Services Manager, this non-sworn management position supervises activities and staff in both the Records Section and Communications Section of the Police Department. Example of Duties Formulates, develops and implements operational goals, objectives, polices and work procedures and standards for the Police Records and communications sections; analyzes and evaluates existing and alternative systems and procedures to eliminate problems and determine feasibility and application of new or improved methods and techniques; prepares, submits for approval, and assists in the implementation of procedures for the direct operation of the Records and Communications sections; supervises, evaluates, and prepares performance evaluations for subordi- nates; provides training or assigns qualified personnel to train new employees; prepares work schedules for both sections making necessary adjustments as needed to cover vacancies and vacations; prepares monthly statistical reports; enforces strict adherence to regulations and procedures governing the security and privacy of criminal history records and personnel information; assists in implementing computer applications for the Police communications and Records functions; prepares budget recommendations for each section; controls and disseminates all records of the Police Department; coordinates activities for the 9-1-1 telephone system; acts as terminal coordinator for the CLETS computer system; identifies section equipment needs; maintains comprehensive files and reports; backs up and performs duties of subordinate personnel as needed; performs other duties as assigned. Minimum Qualifications Education/Experience Requires a combination of education and experience to demonstrate possession of the required knowledge and skills. This would typically consist of high school graduation or equivalent and four years increas- ingly responsible dispatching and/or records experience preferably in a police or similar emergency response agency. Some supervisory experience is preferred. Knowledqe of Police communications equipment; activities and functions performed by a police department; computer applications for a police department; general law enforcement practices; municipal government operations and budget administration; effective supervisory techniques; local, state and national regulations pertaining to communications systems; police dispatching procedures; specialized procedures needed in processing and maintaining Police records; law enforcement data processing, storage, retrieval, destruction, transmission and the legal requirements and equipment necessary for each function; systems design and analysis pertaining to records management; and laws and current legislation pertaining to storage, retention and release of law enforcement records. Skill in Directing and coordinating the work or Police support personnel in the Records and Communications sections; training and instructing others in the technical operation of the Communications and Records functions; supervising and evaluating subordinate personnel; communicating effectively both orally and in writing; establishing effective working relationships with those contacted in the course of work; planning, coordinating and assisting in the administration of short-term and long- term development and operation goals for the Police Communications and Records sections; preparing and maintaining records, files, reports, charts, maps, etc.. Physical Requirements Must be ab].e to handle a job which is primarily sedentary in nature requiring prolonged periods of sitting. Must be emotionally able to handle stressful situations. Developed April 1991 SSSUPV1.PD CITY OF TUSTIN Records Shift Coordinator Definition Under general direction from the Support Services Supervisor, the Records Shift Coordinator is a working supervisory position, responsible for the coordination and training of a Records Section shift staff and the duties of its personnel. Example of Duties Plans, organizes, and coordinates the activities of personnel engaged in receiving typing, processing, storing, retrieving and transmitting records, reports, and data pertaining to crimes, criminals, investiga- tions, arrests, accidents, complaint incidents and related matters, teletype computer communications, word processing, statistical reports, in consultation with administrative reports; works with the Support Services Supervisor in formulating, developing, and implementing operational goals, objectives, policies, and work procedures and standards; prepares master work schedules and priorities; enforces strict adherence to regulations and procedures governing the security and privacy of criminal history records and personal information. MINIMUM QUALIFICATIONS Education/Experience Graduation from High School, or G.E.D. equivalency, supplemented by two years of experience in a fast-paced Police Records environment. Knowledqe of Varied techniques and technology oriented toward recorded information and paper files; the information process, legal ramifications, and methods and types of information coming into and going out of a Police Depart- ment; current legislation pertaining to records, and laws affecting retention and release of records; specialized procedures needed in processing and maintaining Police records; law enforcement data process- ing, storage, retrieval, transmission and the equipment necessary for each function; effective supervisory techniques. Skill in Assisting with the direction and coordination of the workloads of Police Records Clerks; interacting with other law enforcement division personnel and other law enforcement agencies; planning and organizing work load and schedules; communicating orally and in writing in a clear and concise manner; and operating office equipment such as computer terminals and word processing equipment. Additional Requirement Incumbent must be able and available to work all shifts as well as holidays and weekends as assigned. Devetoped Apri[ 1991 RECSHFSU.PV City of Tustin RESOLUTION CERTIFICATION STATE OF CALIFORNIA ) COUNTY OF ORANGE ) SS CITY OF TUSTIN ) RESOLUTION NO. 91-53 MARY E. WYNN, City Clerk and ex-officio Clerk of the City Council of the City of Tustin, California, does hereby certify that the whole number of the members of the City Council of the City of Tustin is five; that the above and foregoing Resolution No. 91-53 was duly and regularly introduced, passed and adopted at a regular meeting of the City Council held on the 20th day of May, 1991 by the following vote: COUNCILMEMBER AYES: Puckett, Pontious, Edgar, Potts, Prescott COUNCILMEMBER NOES: None COUNCILMEMBER ABSTAINED: None COUNCILMEMBER ABSENT: None Mary E. W~nn, Cit~Clerk