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HomeMy WebLinkAbout23 CONTRCT SOLID WASTE 05-01-00DATE: MAY 1, 2000 TO: WILLIAM A. HUSTON, CITY MANAGER FROM: SUBJECT: Inter-Com PUBLIC WORKS DEPARTMENT AWARD OF CONTRACT'FOR INTEGRATEDV~ANAGEMENT SERVICES lqO. ,23 0 RECOMMENDATION: It is recommended that the City Council award the Integrated Solid Waste Management Services contract to Waste Management of Orange County of Santa Ana in the amount of $4,703,190 and authorize the Mayor and City Clerk to execute the contract documents on behalf of the City. FISCAL IMPACT: Franchise fees (2%) are collected by the hauler from commercial customers only and then passed on to the City. The fees partially offset City contract administration costs. The current annual amount collected is approximately $74,000. Due to decreased commercial rates, collection of these fees will decrease by approximately 31% with the award of the new contract. Staff estimates that annual fee revenue will amount-to approximately $51,000. In addition, the selected hauler is required to reimburse the City's costs for consultant services in the amount of $90,000 BACKGROUND: Bids for the subject project were opened January 18, 2000. There were eight (8) bids received and the results are attached as Exhibit A. Federal Disposal, Inc of Santa Ana was the apparent Iow bidder With a bid of $4,224,300. However, the City Council has determined that Federal Disposal is not a responSible bidder and is not qualified to receive the contract award. Waste Management of Orange County is the second lowest bidder with a bid of $4,703,190. BID 'SUMMARY Federal Disposal Services $4,224,300.00 Waste Management of Orange County $4,.703,190.00 N O RCAL $4,714,030.00 Taormina Industries $4,749,858.00 $4,866,725.00 Solag Disposal NEWCO $5,307,632.88 · Ware Disposal $5,562,927.64 EDCO Disposal.Corp. $6,696,508.00 Staff and the City's consultant, Hilton, Farnkopf and Hobson (HFH) analyzed all contract service requirements to determine Waste Management's ability to provide the full range of services identified in the franchise agreement. The criteria for the analysis is provided in Exhibit B. Based on this analysis and on past history, staff and. HFH have determined that Waste Management is a responsible bidder. The HFH report is attached as Exhibit C. Staff and HFH have determined that Waste Management is a responsible bidder for the following reasons: o The bidder has demonstrated collection, recycling and disposal. excellent experience in the areas of waste 2. 'The bidder has demonstrated that Waste Management is financially stable, has sufficient.financial capacity and has developed a reasonable business approach to perform the services required in the proposed agreement. 3. The bidder has complied with City insurance requirements. . The bidder has demonstrated the current capabilitY and capacity (personnel, equipment and facilities) to perform all services identified in the bid document. Even with new and higher service levels, City residents and businesses will realize significant rate savings with the new contract. Staff attributes the decreases to the bid process, the automation of residential collection routes and reduced waste processing costs. The new contract will reduce the total annual rate revenue to the hauler by a minimum of $2,112,000. This represents a 35% reduction in total customer rates. Over the seven year life of the contract, the savings to Tustin residents, and businesses will be approximately $15 million. In addition, future rate increases will be strictly limited by the new contract. Initial rates will be frozen for the first two years of the contract. Increases after the first two years will be limited to the bid amount plus increases in the producer price index. Monthly residential rates will decrease approximately 4%. Rates will immediately be reduced $.49 a month from the current $12.74 to $12.25. Overall, commercial rates will decrease by approximately 45%. For the most typical commercial customer who has a three-yard bin that is collected twice' a week, the rate will decrease $63.26 per month from $153.26 to $90 per month. The new contract is for a term of seven years with no options for extensions. The contract will expire on June 30, 2007. It will be re-bid in the year 2006 and .awarded in 2007. Ii¢'Ti erl t L) ~'" Public~t/orks Director Jo~(M'~yers fJ Ser~'r Management Analyst Public Works Department Attachments: Exhibit A Exhibit B Exhibit C Exhibit D Bid Comparison Bid Evaluation Criteria Consultant Report Franchise Agreement DATE: MAY 1, 2000 ............ ~~: TO: r ~ '~' ~' WILLIAM A. HUSTON, Cl~ MANAGER ~ ~ ~ ~.~: FROM: PUBLIC WORKS DEPARTMENT ~f.~.~;~ SUBJECT: AWARD OF CONTACT FOR INTEGRATED SOLID WASTE MANAGEMENT SERVICES RECOMMENDATION. It is recommended that the City CoUncil 1) award the Integrated Solid Waste Management Services contract to Federal Disposal Service of Santa Ana in the amount of $4,224,300 with an additional condition to the agreement that Federal. Disposal provide satisfactory assurances to the City that facilities and equipment will be available for use on or before October 1, 2000, and; 2) Authorize the Mayor and City Clerk to execute the contract documents on behalf of the City. FISCAL IMPACT: Franchise fees (2%) are collected by the hauler from commercial customers only and then passed on to the City. The fees partially offset City contract administration costs. The current annual amount collected is approximately $74,000. Due to decreased commercial rates, collection of these fees will decrease by approximately 31% with the award of the new contract. Staff estimates that annual fee revenue will amount to approximately $50,000. In addition, the selected hauler is required to reimburse the City's costs for consultant services in the amount of $90,000 BACKGROUND: Bids for the subject project were opened January 18, 2000. There were eight (8) bids received and the results are attached as Exhibit A. Federal Disposal, Inc of Santa Ana was the apparent Iow bidder with a bid of $4,224,300. Waste Management of Orange COunty is the second lowest bidder with a bid of $4,703,190. BID SUMMARY Federal Disposal Services $4,224,300.00 Waste Management of Orange County NORCAL $4,703,190.00 $4,714,030.00 Taormina Industries $4,749,858.00 Solag Disposal $4,866,725.00 NEWCO $5,307,632.88 Ware Disposal $5,562,927.64 EDCO Disposal Corp. $6,696,508.00 Staff and the City's consultant, Hilton, Farnkopf and Hobson (HFH) analyzed all contract service requirements to determine Federal Disposal Service's ability to provide the full range of services identified in the franchise agreement. As of April 28, 2000, staff was of the opinion that Federal Disposal was not a responsible bidder because it had not provided evidence of a fully-permitted operations facility that would allow it to timely perform the contract. However, today, May 1, 2000, Federal Disposal provided staff with a site plan approved by the City of Santa Ana for the Palm Street facility that describes all the required activities. Based on this City of Santa Ana approval, the analYsis in Exhibit B, and on past history, staff and HFH have determined that Federal Disposal Service is a responsible bidder. The HFH report is attached as Exhibit C. Staff and HFH have determined that Federal Disposal Service is a responsible bidder for the follOwing reasons' 1. The bidder has demonstrated experience in the areas of waste collection, recycling and disposal. , The bidder has demonstrated that Federal Disposal Service is financially stable, has sufficient financial capacity and has developed a reasonable~ business approach to perform the services required in the proposed agreement. 3. The bidder has complied with City insurance requirements. . The bidder has satisfactorily demonstrated that the capability and capacity (personnel, equipment and facilities) to perform all services identified in the bid document will be available by the October 1, 2000 contract start date. Even with new and higher service levels, City residents and businesses will realize significant rate savings with the new contract. Staff attributes the decreases to the bid process, the automation of residential collection routes and reduced waste processing costs. The new contract will reduce the total annual rate revenue to the hauler by a minimum of $2,483,000 This represents a 41% reduction in total customer rates. Over the seven year life of the contract, the savingS to Tustin residents and businesses will be approximately $17.4 million. In addition, future rate increases will be strictly limited by the new contract. Initial rates will be frozen for the first two years of the contract. Increases after the first two years will be limited to the bid amount plus increases in the producer price index. Monthly residential rates will decrease approximately 4%. Rates will immediately be reduced $.57 a month from the current $12.74 to $12.25. Overall, commercial rates will decrease by approximately 51%. For the most typical commercial customer who has a three-yard bin that is collected twice a week, the rate will decrease $80.91 per month from $153.26 to $72.35 per month. The new contract is for a term of seven years with no options for extensions. The contract will expire on September 30, 2007. It will be re-bid in the year 2006 and awarded in 2007. Tim D. Serlet Public Works Director. ~alyst Public Works Department Attachments: Exhibit A Exhibit B Exhibit C Exhibit D Bid Comparison Bid Evaluation Criteria Consultant Report Franchise Agreement EXHIBIT A BID COMPARISON Z 0 0 E EXHIBIT B BID EVALUATION CRITERIA To determine whether the bid is responsive to the RFB and Franchise Agreement, the bids will be evaluated based on criteria in "A" below. To determine whether the bidder is responsible, the bids will be evaluated based on the criteria in "B" below. A. RESPONSIVENESS Completeness of the Bid -~---;"al , Completion and su~,,,L[ of all bid forms and information required in Section W. , Extent and nature of exceptions (exceptions to material terms and conditions are non- responsive; no exceptions to the Franchise Agreement are permit-ted). · RESPONSIBILITY Responsible bidder means a bidder who has demonstrated 'the attributes of trustwortlniness, as well as quality., fimess, capacity., and experience to satisfactorily perform the work required under the iiF~ and Franchise Agreement. The City will look at the following: Bidder's Expe~qence General Experience - Demons~ated experience providing Similar sen-ices, includLng diversion Fro§rams, to other jurisdictions. Experience of key personnel. , Jurisdiction Satisfaction - Satisfaction of bidder references with services received, including but not limited to, implementation, customer services, billing, payment of fees, and reporting. · Public Educafior~ - Bidder's public education experience and demons~ated approaches to acFJeving the AB 939 diversion goals. Technical Qualifications Implementation Plan - Reasonableness of implementation schedule and ability to meet deadlines (i.e., equipment procurement schedules, personnel available, and notice to customers). , Operations - Reasonableness of assumptions (e.g., number of routes). Mate~al Processing and Marketing - Realistic plan and guaranteed Capacity for recyclable mate.,-ial processing, and yard waste processing. Fin=,ncing Ability · Financing - Evidence that financing requirements will be fulfiIled. · Financial Stability - Comparison of additional revenue from contract to company's current revenue stream. 'LiquidiD, of bidder based on its ratio of liabilities to assets. Demonstrated ability of bidder to obtain adequate insurance. December 7, 1999 Page 18 City of Tustin C. AWARD The franchise will be awarded to the lowest responsible bidder as determined by the City. Non- responsive bids will be disqualified. The lowest bid will be based on the total rate revenue calculated on Row 22 in Attachment 3 as "Total Projected Annual Billings." Responsibility will be evaluated as outlined above in B. If the City determines that a bidder is not responsible, the City shall notify the bidder in writing of the reasons for the determination and provide the bidder with the right to request a hearing before the City Coundl who's decision shall be final. The City Coundl may desig-nate a hearing officer or other body to hear the appeal. If a hearing officer or other body conducts the hearing, the officer or body shall make findings of fact and recommend a derision to the City, Coundl. December 7, 1999 Page 19 City of Tustin EXHIBIT C CONSULTANT REPORT  H ILTON FARNKOPF & HOBSON, LLC Advis~r¥ Serv~ce.~ ~-~ Municipal Mana~,cment · 3990 Westerly Pl;~ce, SuiTe 195 Newport Brach, Califi~rni;~ 92662-2311 Tclcphon'-': 714/251-8628 Fax: 714/251-9741 Fremont Newport Bt:ac[, Sacramento April 25, 2000 Mr. Joseph Meyers Senior Management Analyst Public Works Department City of Tustin 300 Centennial Way ' Tustin, California 92780 Review of Bids for Integrated Solid Waste Management Services Dear ~M_r. Meyers: We have completed our review of the bids submitted to the City of Tustin (City) in response to the City's Request for Bids (RFB) for Integrated Solid Waste Management Services. Bids were received from the following eight hauling companies: · CR&R/Solag Digposal Disposal; · Edco Disposal Corporation; · Federal Disposal Service (Federal); · Newco; · Norcal; · Taormina Industries; · . Ware Disposal Company; and, · Waste Management (WM). This report: · Summarizes the rates proposed by the eight bidders; · Identifies the lowest responsible bidder; · Identifies the savings to the City's ratepayers based on the lowest responsible bid; and, · Describes the proposals submitted by the apparent low bidder, Federal Disposal, and the lowest responsible bidder, Waste Management. rec~,cle~ C~ I~l~er t'--'-'-'-'-'-'-'-~= HILTON FARNKOPF & HOBSON, LLC Mr, Joseph Meyers April 25, 2000 Page2 PROPOSED RATES Each bidder submitted proposed rates for residential, commercial, and roll-off box service using Attachment 3 of the RFB. Using a standard number of customers based on existing service levels contained in the RFB, each bidder calculated (and we verified) the annual rate revenue that would be generated by the proposed rates. Total annual rate revenue, from lowest to highest, is summarized in Table 1 below: Table · ..' :: : ". .... .~:.:,:~ :~,':~:;.- TOtal. AnnUal Rate % Increase Compared , .:-:.:~;:. Bidder :i.'~'' . ' ":' ....... . ...."!. :':.i ?' ':":: R~venue' .-':':.:' to Low Bid · 1. [ Federal Disposal Service $4,224,000 -- 11.3% 2. I Waste Management 4,703,000 3. [ NORCAL 4,715,000 11.6% 4. i Ta°rmina Industries 4,750,000 12.5% 5. [ CR&R/SoNg 4,867,000 15.2% 6. I Ware Disposal Company 5,563,000 31.7% 7. t Edco Disposal Corporation 6,696,000 58.5% 8., I NEWCO 6,746,000 59.7% A detailed breakdown of the proposed rate revenue by line of business for each bidder is shown in the exhibits contained in Attachment 1. Individual calculations of the rate revenues for each bidder are contained in Attachment 2. LOWEST RESPONSIBLE BIDDER City of Tustin staff and the City Attorney have determined the apparent low bidder, Federal Disposal, is not responsible. Our complete evaluation of Federal Disposal's proposal is contained in Attachment 3. A summary of the reasons why Federal Disposal's proposal is not responsible is provided below: Federal does not have a viable permitted site to serve as a yard for its collection vehicles, maintenance yard, and customer service facilities (refer to the City staff report for details on the site zoning/permitting issues); · Federal does not any experience providing solid waste collect/on and recycling services to cities or counties; it does have experience providing solid waste services HILTON FARNKOPF & HOBSON, LLC Mr. Joseph Meyers April 25, 2000 Page 3 to military bases, but the scope and complexity of the services provided and the size of these military contracts is significantly less than that required to serve the City of Tustin; Federal has never transitioned service from another solid waste hauler for an agency similar in size to the City of Tustin; Federal has never converted an agency from manual refuse collection to an automated three-cart system for refuse, recyclables, and yard waste; Federal has extremely limited experience conducting public education campaigns and preparing recyc!hng education materials similar to those required in the City of Tustin; -o Federal has not previously performed large-scale residential billing to individual dwelling units and does not currently have the customer service infrastructure to support it; o Federal has limited financial resources, and the Tustin contract would more than double the size of the company. Therefore, as shown in the Table 1 on the previous page, Waste Management (WM) was the lowest responsible bidder. Our complete evaluation of Waste Management's proposal is contained in Attachment 4. COMPARISON OF WATE MANAGEMENT'S PROPOSED RATES AND ANNUAL RATE REVENUE TO CURRENT RATES We compared the rate revenue proposed by WM, the lowest responsible bidder, to annual revenue at current rates. WM's proposed total rate revenue would result in annual savings of approximately $2,112,000 to the CitY's residential and commercial ratepayers (see page 1-2 of Attachment 1). Over the seven-year term of the ag-reement, total savings to the ratepayers.wdll be approximately $14.8 million compared to current rate revenue, as savings of approximately 35%. The proposed monthly residential'rate for automated refuse, recycling, and yard waste collection will decrease from the current amount of $12.74 per month to a new rate of $12.25 per month, a reduction of 3.8%. . ~t..----~ HILTON FARNKOPF & HOBSON. LLC Mr. Joseph Meyers April 25, 2000 Page4 Proposed rates for commercial bin service will decrease significantly. On average, rates for commercial bin service will decrease by approximately 45%, although the specific amount of the reduction will depend on the each customer's individual service levels. Residential and commercial rates will be fixed for the first two years of the agreement. Thereafter, rates will be adjusted annually based on the landfill disposal gate rate at the Orange County landfills, and changes in the Producer Price Index using the rate adjus,'-ment formula contained in the franchise agreement. We will be available to answer questions about our report at the City Council meeting when this matter is considered. If you have any questions prior to the meeting, please call w~e at 949/251-8628. .~~B.truly yours, Sen'.'.er Vice President Attachments: 1) Summary of Proposed Rates and Rate Revenues 2) Detailed Rate Revenue Calculations 3) Evaluation of Federal Disposal's Proposal 4) Evaluation of Waste Management's Proposal o < 7:-! Tustin Rate Revenue Calculations Federal Disposal Proposed Rates Residential, Multi-Family and Commercial Cart/Manual Can Rates Estimated Proposed Existing Monthly Annual Row ' Service Monthly Service Units Billings' · Billings 1 Automated Cart $ 12.17 8,773 $ 106,767.00 $ 1,281,204 2 Manual Can $ 7.34 737 $ 5,410.00 $ 64,920 3 Total Cart/Can Billin.~ $ 1,346,124 Commercial and Multi-Family Bin Rates 4 2 Cubic Yards S 35.53 $ 63.51 $ 91.50 $ 119.48 $ 147.47 $ 175.45 5 3 Cubic Yards $ 39.95 $ 7Z35 $ 104.76 $ 137.16 $ 169.56 $ 201.96 6 I 4 Cubic Yards $ 44.37 $ 81.19 $ 118.01 $ 154.83 $ 191.65 $ 228.48 Commercial and Multi-Family Bin Distribution Matrix - Number of Bins 7 2 Cubic Yards 84 20 9 1 2 116 8 3 Cubic Yards 253 562 340 125 132 62 1,474 9 4 Cubic Yards 30 80 I 97 23 49 46 325 10 Total 367 662 446 148 182 110 1,915 Source: Waste Management, Inc. The City does not assume any responsibility for the accuracy of the reported irrformation Commercial and Multi-Family Bin Billings ~..:i Container '. :'[ i~!-.::I Total % '¥('!- Size ' 6 ::? 2 Cubic Yards 3 Cubic Yards 4 Cubic Yards Total Monthiv Billings Total Annual Billings ~ 2 3 I 4 2,985 $ 1,270 $ ' 82415 - 10,107 40,661 35,618] 17,145 1,331 6,495 11,447 3,561 14,423 $ 48,426 $ 47,889 $ 20,706 173,076 $ 581,112 $ 574,668]S 248,472 Roll-Off Box Billings '.R0w..i: ::::':' "' 16 Pull Charge # of Pulls 3,002 $ 87.23 $ 261,864 17 Disposal/Processing Charge # of Tons 13,407 $ 28.00 $ 375,396 18 Total Roll-Off Box. Billinss [ $ 637,260 Summary_ of Pro!ected Annual Billin..~ 19 Residential, Multi-Family, Commercial Cart/Manual Can Billings $ 1,346,124 20 Commercial and Multi-Family Bin Service Billings 2,240,964 21 Roll-Off Box Billings 637,260 '~ . .Total Proiected A::a~ual BLllin .~ $ 4,224,348 Z3 Temporary Bin Services - Per Pull, plus S5 per day over 7 days $ 50.00 24 i Locking Bin - Cost per bin per month $ 5.00 25 Bin Cleaning (in excess of one bin cleaning per year) - Each $ 35.00 26 Additional Bulky Waste Pickup (in e.x~ss of 2 per year) - Each $ 20.00 27 Additional Slvecial Pic.k-uu for Automated Cart Customers (in excess of 2 per year) - Each $ 5.00 * These unit estimates will be used for purposes of calculating rate revenue and determining the proposer's overall cost. It assumes that all single family, duplex, and triplex units will receive automated cart service. 22,382 ] 12,522 138,435 9,391[ 10,510 42,735 31,920 ~ S 23,383 $ 186,747 383,04015 280,59615 2.2~.964 Failure to complete and submit this form will deem the proposer's bid non-responsive. 2-1 Tustin Rate Revenue Calculations WMT Proposed Rates Residential, Multi-Family and Commercial Cart]Manual Can Rates Estimated ~o~os.a .: ~i~s Mo.th,y ^n.u~ ROw .i~. "Service Monthly' SerV|CeUnits''~ Billings .. B~llings · . ' :: :Rate :.. ,, .: . ::. 1 Automated Cart $ 12.25 8,773 $ 107,469.00 S 1,289,628 2 Manual Can $ 12.25 737 $ 9,028.00 $ 108,336 3 Total Cart/Can Billingrs t S 1,397,964 Commercial and Multi-Family Bin Rates Attachment 2 Commercial and Multi-Family Bin Distribution Matrix - Number of Bins 7 2 Cubic Yards 84 20 9 I ' 1 2 116 8 3 Cubic Yards 253 562 340I 125 132 62 1,474 9 4 Cubic Yards 30 80 97 23 49 46 325 10 Total 367 662 I 446 I 148 182 110 1,915 Source: Waste Management, Inc. The City does not assume any responsibility for the accuracy of the reported information Commercial and Multi-Family Bin Billings 11 2 Cubic Yards $ 3,360 $ 1,200 ] $ 720 ] $ S 120 $ 280 $ 5,680 12 3 Cubic Yards 14,801 50,580I 39,440I 18,125 25,080 14,260 162,286 13 4 Cubic Yards 1,950 7,360 12,125 3,565 9,555 10,BI0 45,365 14 Total Monthlv Billin.~s $ 20,111 $ 59,140 I S 52,285 ! S 21,690 $ 34,755 $ 25,350 $ 213,331 15 Total Annual 'Billin~s $ 241,332 $ 709,680 i $ 627,420 ! S 260,280 S 417,060 $ 304.,200 $ 2,559,972 Rgll'Off Bgx Billings :./:'::!:~:i:.!,iii!:::~;::(,?. :' ' :.::: ~'i.~:~7.~: ~i ............... ..;:: ...... :~ ::' ~i::'.: xear: : 16 Pull Charge # of Pulls 3,002 $ 150.00 5 450,300 17 Disposal/Processing Charge # of Tons 13,407 $ 22.00 S 294,954 18 Total Roll-.Off Box Billin.zs I s 745,254 ~ummary of Proiected Annual Billin~ 19 Residential, Multi-Famil); Commercial Cart/Manual Can Billings i s 1,397,964 20 Commercial and Multi-Family Bin Service Billings 'I .2,559,972 21 Roll-Off Box Billin..~ 745,254 "'~ Total Proiected Annual Billinzs 1 S 4,703,190 Special Services 23 Temporary Bin SerVices - Per Pull, plus $5 per day over 7 days $ 50.00 24 Locking Bin - Cost per bin per month S 5.00 I ~ Bin Cleaning (in excess of one bin cleaning per year) - Each $ 35.00 26 Additional Bulky Waste Pickup (in excess of 2 per year) - Each $ 20.00 27 Additional Special P!c. kuv for Automated Cart Customers (in excess of 2 per year) - Each $ 5.00 * These unit estimates will be used for purposes of calculating rate revenue and determining the proposer's overall cost. It assumes that all single family, duplex, and triplex units will receive automated cart service..' Failur~ to complete and submit this form will deem the proposer's bid non-responsive. ap,-a 2~, 2000 2-2 Tustin Rate Revenue Calculations lN'orcal Proposed Rates Attachment 2 Residential. Multi-Family and Commercial Cart/Manual Can Rates Proposed Existing" Monthly Annual Row ' .):.. Service Monthly Service Units Billings Billings 1 Automated Cart $ 6.74 8,/73 $ 59,130.00 $ 709,560 2 Manual Can $ 11.22 737 $ 8,269.00 S 99,228 3 ~ Total Cart/Can Billin.~ [ S 808,788 Commercial and Multi-Family Bin Rates 4 2Cubic Yards $ 39.87 $ 76.27 $ 111.1215 142.83 $ 176.37 $ 296.20 5 3 Cubic Yards $ 53.30 $ 104.00 $ 148.20[ $ 187.20 $ 224.25 $ 393.90 6 4 Cubic Yards $ 60.67 $ 1172~7 $ 169.00.$ 221.87 $ 268.67 $ '520.00 Commerdal and Multi-Family Bin Distribution Matrix - Number of Bins 7 · 2 Cubic Yards 84 20 9 I ' 1 2 116 8 3 Cubic Yards 253 562 340I 125 132 62 1,474 9 4 Cubic Yards 30 80 97 23 49 46 325 10 Total 367 662 446 ! 148 182 110 1,915 Source: Waste Management, [nc The City does not assume any responsibility for the accuracy of the reported inforrr~ion (~0mmercial and Multi-Family Bin Billings ! 11 2 Cubic Yards $ 3,349 $ 1,525 $. 1,000 [ 5 ' I $ 176 $ 592 $ 6,642 12 3 Cubic Yards 13,485 58,448 50,388I 23,400[ 29,601 24,422 199,744 13 4 Cubic Yards 1,820 9,430 16,393 5,103 13,165 23,920 69,831 14 Total Monthl.vBillinss $ 18,654 $ 69,403 $ 67,78115 28,50315 42,942 $ 48,934 $ 276,217 [ 15 Total Annual Biilin.~s I $ 223,848 $ 832~,536 $ 813,3~ { 5 342,036 I S 515,304 $ 557,208 $ 3,314,604 Roll-Off Box Billings . :~::-ii:':i???:! ' ~-:i'::?i:i'ii: ?:::.?.~!::i::':~:iii:~ .... ' .:::¥:iii!: ?.:: :::'~' , ' Billi~:~!ilili!!i!.: 16 Pul1 Charge # of Pulls 3,002 $ 88.00 5 264,176 17 Disposal/Processing Charge # of Tons 13,407 $ 24.35 $ 326,460 18 Total Roll-Off Box Billinffs I $ 590,636 Summary_ of Pro!ected Annual Billin_~ 19 Residential, Multi-Family, Commerdal Cart/Manual Can Billings [ $ 808,788 20 Commercial and Multi-Family Bin Service Billings] 3,314,604 21 Roll-Off Box Billings 590,636 22 Tot:al Proiected .4~nual Billings ! $ 4,714,028 Special Services 23 Temporary Bin Services - Per Pull, plus S,5 per day over 7 da.vs S 50.00 24 Locking Bin - Cost per bin per month , S 5.00 25 Bin Cleaning (in excess of one bin cleaning per year) - Each S 35.00 26 Additional Bulky Waste Pickup (in excess of 2 per year) - Each $ 20.00 27 Additional Special Pickup for Automated Cart Customers Cm excess of 2 per vear)- Each' $ 5.00 These unit estimates will be used for purposes of calctrlating rate revenue and determining'the proposer's overall cos*~ It assumes that all single family, duplex, and triplex units will receive automated cart, service. Failure to complete and submit this form will deem the proposer's bid non-responsive. apr/t 2~, 2000 2-3 Tustin Rate Revenue Calculations Taormina Proposed Rates ~tachment 2 l~esidential. Multi-Family and Commercial Cart/Manual Can Rates -- Estimated :i:.. ' PrOposed. Existing MOnthly ! Annual Row .' Service Monthly ' SerVice Units -.~ Billings · Billings ~ i :.... Rate -:! · : ~i::~'i:~ ' :. 1 Automated Cart S 15.36 8,773 $ 134,753.00 $ 1,617,036 2 Manual Can S 15.36 737 $ 11,320.00 $ 135,840 3 [ Total Cart/Can BillingrS t $ 1,752,876 __ Commerdal and Multi-Family Bin Rates 4 { 2 Cubic Yards $ 59.00 $ 79.00 $ 101200 $ 114.00 $ 138.00 $ 180.00 5 I 3 Cubic Yards $ 79.00 $- 89.00 $ 101.00 $ 114.00 $ i38.00 $ 180.00 6 I 4 Cubic Yards $ 84.00 $ 99.00 $ 116.00 $ 134.00 $ 163.00 $ 210.00 Commercial and Multi-Family Bin Distribution Matrix - Number of Bins 7 I 2 Cubic Yards I 84 20 9.~ - 1 2 116 8{ 3 Cubic Yards] 253 562 340 ' 125 132 62 1,474 9 4 Cubic Yards 30 80 97 23 49 46 325 10 I Total 367 662 446 148 182 110 . 1,915 Source: Waste Manag~'mnt, Inc. The City does not assume any responsibility for the accurac3 repc (~ommercial and Multi-Family Bin Billings ::: ..... ~..,.,.:: Size ..:{ ~ I 2 I 3 t 4 S 6 ..... 11I 2 Cubic Yards I$ 4.956 $ 1,580 $ 90915 $ 138 5 360 5 7,943 12 3 Cubic Yards 19,987 50,018 34,340 14,250 18,216 11,160 147,971 13 4 Cub lc Yards 2 520 7,920 11,252 3,082 7,987 9,660 42,421 14 t Total Monthly Billings [ S 27,463 $ 59,518 $ 46,501 ! S 17,332 I $ 26,341 $ 21,180 $ 198.335 15 [ Total Annual Billin,~s I S 329,556 $ 714,216 I $ 558,012 [ S . 207,984 [ $ 316,092 S 22-4,160 $ 2,380,020. Roll-Off Box Billin_~ 16 ]Pull Charge # of Pulls 3,002 $ 76.00 $ 228,152 [DisposalJProcessing Charge # of Tom 13,407 $ 29.00 $ 388,803 17 18 ] Total Roll-Off Box Billin.~s $ 616,955 Summary. of Pro!ected Annual Billings ,, 19 Residential, Multi-Family, Commercial Cart/Manual Can Billings $ 1,752,876 20 Commercial and Multi-Family Bin Ser~4ce Billings 2,380,020 21 Roll-Off Box Billln~ 616,955 ",.2 Total Proie~ed Armual Billin .~ $ 4,749,851 Special Services 23 Temporary Bin Services - Per Pull, plus $5 per day over 7 days $ 50.00 24 Locking Bin - Cost per bin per month $ 5.00 25 Bin Cleaning (in excess of one bin cleaning per year) - Each $ 35.00 26 Additional Bulky Waste Pickup (in excess of 2 per year) - Each $ 20.00 27 Additional Svec'5'_a! Pickuv for Automated Cart Customers (in excess of 2 per year) - Each $ 5.00 These unit estimates will be used for purposes of calculating rate revenue and determining the proposer's overall cost. It assumes that all single family, duplex, and triplex units will receive automated cart service. Failure to complete and submit this form will deem the proposer's bid non-responsive. April 25, 2000 2-4 Tustin Rate Revenue Calculations CRR/$ola~ Proposed Rates Residential. Multi-Family and Commercial Cart/Manual Can Rates '. ·. . · ProPosed Estimated . Existing Monthly 'Annual · Row ;': Service ' Monthly ~:~ Service Units Billings Billings 1 .Automated Cart S 15.13 8,773 $ 132,735.00 $ 1,592,820 2 Manual Can $ 15.13 737 $ 11,151.00 $ 133,812 3 Total Cart/Can Billing¢ $ 1,726,632 Commercial and Multi-Family Bin Rates 4 ' 2 Cubic Yards $ 60.17 $ 76.57 5 92.14 $ 107.71[S 119.85 5 135.4~ 5 3 Cubic Yards $. 70.17 $ 91.57 $ 107.71 $ 128.28 S 148.85 $ 169.42 6 . 4 Cubic Yards $ 80.17 $ 106.57 $ 132.14 $ 152.28 $ 1/'7.85 S 203.42 __Attachment 2 Commercial and Multi-Family Bin Distribution Matrix - Number of Bins 7 2 Cubic Yards 84 20 9 I 1 2 116 8 3 Cubic Yards 253 562 340 125] 132 62 1,474 9- 4 Cubic Yards 30 80 97 23 49 46 325 10 Total 367 662 446. 148i 182 110 1,915 Source: Waste Management, Inc. The City does not assume any responsibility for the accuracy of the reported information Commercial and MultS-Family Bin Billings -. : .. :':;~::??: , 11 2 Cubic Yards $ 5,054 $ 1,531 $ 829 $ - 15 120 $ 271 $ 7,805 12 3 Cubic Yards 17,753 51,462 36,621 16,035I 19,648 10,504 152,023 13 4 Cubic Yards 2,405 8,526 12,818 3,502 8,715 9,357 45,323 14 Total Monthlv Billings $ 25,212 $ 61"519 $ 50,268 $ 19,53715 28,483 $ 20,132 $ 205,151 !5 Total Annual Billings S 302;544 $ 738,228 $ 603,216 iS 234,444 ! S 341,796 S 241,584 $ 2,461B12 Roll-Off Box Billings · . . I 16 Pull Charge # of Pulls 3,002 $ 100.00 $ 300,200 17 DisposalYProcessing Charge # of Tons 13,407 $ 28.20 $ 378,077 18 Total Roll-Off Box Billings $ 678,27~..'. Summary of Proiected Annual Billin_t~ 19 Resident-iai, Multi-Family, Commercial Cart/Manual Can Billings - I $ 1,726,632 20 Commerc/al and Multi-Family Bin Service BillingsI 2,461,812 21 Roll-Off Box Billlne~ 678,277 22 Total Projected Annual Billin ,~ I $ 4,866,721 Special Services 23 Temporary Bin ServiCes - Per Pull, plus $5 per day over 7 days S 50.00 24 Locking Bin - Cost per bin per month S 5.00 25 Bin Cleaning (in excess of one bin cleaning per year) - Each S 35.00 26 Additional Bulky Waste Pickup (in excess of 2 per year) - Each $ 20.00 27 Additional Speeia! Pickuv for Automated Cart Customers (in excess of 2 per year) - Each S 5.00 These unit estimates will be used for purposes of calculating rate revenue and determining the proposer's overall cost. It assumes that all single family, duplex, and triplex units will receive automated cart service. Failure to complete and submit this form will deem the proposer's bid non-r~-ponsive. A~t '_5. 2000 2-5 - Tustin Rate Revenue Calculations W_~are Disposal Proposed Rates A!lachment 2 l~esidential. Multi-Family and Commerdal CartfManual Can Rates Estimated . . Proposed Existing : Monthly Annual Row.. Service MonthlYl~te SerVice Units Billings Billings · ~. 1 Automated Cart $ 13.11 8,773 $ 115,014.00 $ 1,380,168 2 Manual Can $ 13.11 737 $ 9,662.00 $ 115,944 3 Total Cart/Can Billing. aZ I $ 1,496,112 Commerdal and Multi-Family Bin Rates 4 2 Cubic Yards 5 50.04 $ 85.26 $ 116.6615 147.82 $ 178.71 $ 210.71 5 3 Cubic Yards S 6Zi5 $ 116.30 $ 162.87I 5 212.68 $ 263.30 $ 312.76 6 4 Cubic Yards $ 77.15 $ 136.50 $ 182.87 $ 232.88 $ 284.60 $ 336.76 Commercial and Multi-Family Bin Distribution Matrix - Number of Bins 7 2 Cubic Yards 84 20 9 1 2 116 8 3 Cubic Yards 253 562 340 125 132 62 1,474 9 4 Cubic Yards 30 80 97 23 49 46 325 10 Total 367 662 446 I 148 182 110 1,915 Source: Waste Management, Inc. The City does not assume any responsibility for the accuracy the re~ Commerdal and Multi-Family Bin Billings 11 2 Cubic Yards $ 42035 1,70515 1,0s01 s - $ 1795 4215 7,558 12 3 Cubic Yards 15,/"'24 65,361[ 55,376] 26,585 34,756 19,391 217,193 13 4 Cubic Yards 2,315 10,920 17,738 5,356 13,945 15,491 65,765 14 Total Monthlv BiLlin~gs ] S 22,242 $ 77,986 j $ 74,164 t 5 31,941 S 48,880 $ 35,303 $ 290,516 15 Total Annual Billin~.st S 266.904 S 935,8321 $ 889,968 j $ 383,292 ] S 586,560 $ 423,636 $ 3,486,192 Roll-Off Box Billings :'ii:::..;.~!:~:~i~!::ii:~ :. ·: ~':.: ~ :... :.':: 7'i:: .'-:: ~:~::!i:i; ...... .. '?:-i:- I ' Billifi~ ] 16 'Pull Charge # of Pulls 3,002 $ 95.00 $ 285,190 17 Disposal/Processing Charge # of Tons 13,407 $ 22.00 5 294,954 18 Total Roll-Off Box Billings t { S 580,144 ~ummary of Pro!ected Annual Billin~ 19 Residential, Multi-Family, Commercial Cart/Manual Can Billings $ 1,496,112 20 Commercial and Multi-Family Bin Service Billings 3,486,192 21 Roll-Off Box Billings 580,144.. , 22 Total Projected .6mrv. ml Billirt~ S 5,562,448 Special Services 23 'Temporary Bin Services - Per Pull, plus 55 per day over 7 days $ 50.00 24 Locking Bin - Cost per bin per month $ 5.00 25 Bin Cleaning (in excess of one bin cleaning per year) - Each $ 35.00 26 Additional Bulky Waste Pickup (in excess of 2 per year) - Each $ 20.00 27 Additional 5v~ial Pickuv for Automated Cart Customers (in excess of 2 per year) - Each $ 5.00 , * These unit estimates ~q.ll be used for pm'poses of calculating rate revenue and determining the proposer's overall cost. It assumes that all single family, duplex, and triplex units will receive automated cart service. Failure to complete and submit this form will deem the proposer's bid non-responsive. ,a. pr/125, 200O 2-6 l'ustin Rate Revenue Calculations EDCO Proposed Rates Residential, Multi-Family and Commercial Cart/Manual Can Rates Estimated . · Proposed . Existing Monthly Annual Row Service Monthly ~.e Units Billings: Billings ..' ' i Rate:.~i ,. . · " __ 1 Automated Cart $ 14.07 8,773 $ 123,436.00 $ 1,481,232 2 .VlanualCan $ 14.07 737 $ 10,370.00 $ 124,440 3 Total Cart/Can Billin.,es $ 1,605,672 Commercial and Multi-Family Bin Rates 4 2 Cubic Yards S 72.38 $ 123.75 $ 154.69 $ 164.44 $ 174.19 $ 183.94 5 3CubicYar~ $ 96.50 $ I65.00 $ 206.25 $ 219.25 $ 232.25 $ 245.25 6 4 Cubic Yards $ 120.63 $ 206.25 $ 257.81 $ 274.06 $ 290.31 $ 306.56 ~_ttachment 2 Commercial and Multi-Fatm'l_v Bin Distribution Matrix - Number of Bins 7 2 Cubic Yards 84 20 9 - 1 2 116 8 3 Cubic Yards 253 562 340 125 132 62 1,474 9 4 Cubic Yards 30 80 97 23 49 46 325 10 Total 367 662 446 148 182 110 1,915 Source: Waste Manage~,ent, I. nc The City does not assume any responsibility for the accuracy of the .reported irfformation Commercial and Multi-Family Bin Billings 11 2 Cubic Yards $ 6,080 $ 2,475[$ 1,392 $ $ 174 $ 368 $ 10,489 12 3 Cubic Yards 24,415 92,730] 70,125 27,406 30,657 15,206 260,539 13 4 Cubic Yards 3,619 16,500 25,008 6,303 14,225 14,102 79,757 14 Total Monthlv Billin~s $ 34,114 $ 111,705{$ 96,525 $ 33,709 S 45,056 $ 29,676 $ 350,785 15 { Total A_nnual Billin~.s S 409~368 $ 1,340,460 I s 1,158,300 $ 404,508 I s 540,672 $ 356,112 $ 4,209,420 Roii-Off Box Billin~ 16 Pull Charge #ofPulls 3,002 $ 127.55 $ 382,905 17 Disposal/Processing Charge # of Tons 13,407 $ 37.18 $ 498,472 18 Total Roll-Off Box Billings $ 881,377 ~ummary of Pm!ected ^l'toual Billin~ 19 Residential, Multi-Family, Commercial Cart/Manual Can.Billings $ 1,605,672 20 Commercial and Multi-Family Bin Service Billings 4,209,420 21 Roll-Off Box Billings 881,377 22 Total Projected Armua! B~Jlin~s $ 6,696,469 ,, 23 Temporaz3, Bin Services - ?er ~ plus S5 per day over 7 days $ 50.00 24 Locking Bin - Cost per bin per month $ 5.00 25 Bin Cleaning (in excess of one bin cleaning per year) - Each $ 35.00 26 .Additional Bulky Waste Pidcup (in excess of 2 per year) - Each $ 20.00 27 Additional Soecial Pic. kuv for Automat~i Cart Customels (in excess of 2 per year) - Each $ 5.00 These unit estimates ~-iil be used for purposes of ca!~lating rate revenue and determining the proposer's overall cost. It assumes that all single family, duplex, and triplex u.nits will receive automated cart service. Failur~ to complet~ and submit this form will deem the proposer's bid non-responsive. April ~.5, 2000 2-7 Tustin Rate Revenue Calculations b/ewco Proposed Rates Residential. Multi-Family and Commercial Cart/Manual Can Rates · · Estimated ~', i - Proposed Existing i": Monthly Annual ROw ' service · Monthly Service Units Billings Billings :L ,, - -.: · · .. . .Rate : '* . * ' :i:~. ' 1 Automated Cart $ 12.61 8,773 $ 110,628.00 $ 1,327,536 2 Manual Can $ 12.61 737 $ 9,294.00 $ 111,528 3 Total Cart/Can Billings I $ 1,439,064 Commercial and Multi-Family Bin Rates 4 [ 2 Cubic Yards $ 63.93 $ 106.28 $ 146.91 $ 196.05 $ 234.46 $ 272.30 5[ 3 Cubic Yards $ 89.34 $ 149.56 $ 208.88 $ 260.09 S 324.11 $ 384.48 6 . 4 Cubic Yards S 107.48 $ 177.01 $ 248.67 $ 315.89 $ 392.09 $ 461.58 CQrnmerdal and Multi-Family Bin Distribution Matrix - Number of Bins 7 [ 2 Cubic Yards 84 20 9 I 1 2 116 8[ 3 Cubic Yards 253 562 340 125] 132 62 1,474 9 4 Cubic Yards 30 80 97 23 49 46 325 10 I Total 367 662 446 148 t 182 110 1,915 ~Cource: Waste Management, Inc. The City does not assume any responsibility for the accuracy of the reported information · (~omro~rgial and Multi-Family Bin Billings 11 I 2 Cubic Yards 5 5,370 5 2,126 5 1,322 5 - 15 234 5 545 5 9,597 12I 3 Cubic Yards 22,603 84,053 71,019 3Z511[ 42,783 23,838 276,807 13 4 Cubic Yards 3,224 14,161 24,121 7,265 19,212 21,233 89,216 14 I Total Monthly Billings i S 31,197 $ 100,340 $ 96,462 $ 39,776 I S 62,229 I S 45,616 $ 375,620 · 15I Total Annual Billings i $ 374,364 $ 1,204,080 I $ 1,157,544 [ $ 477,312 I S 7'46,748 ! S 547,392 I $ 4,507,440 Roll-Off Box Billings ~ .:.~ i:~:.;~; ~i?~i~::~ . :iii ~:?,:ii~?::.:: :?-~il'~. :i!:i?ii!~'!:Billi~:!!?· ~ 16 [Pull ~a~e ~ of P~ 3,~2 $ 168.~ $ 505,~7 17 Disposa~Processing ~arge ~ of To~ 13,~7 $ ~.00 $ 294,9~ 18 To~ Roll~ff Box Billings $ 8~,191 Summary_ of Pro!ected Annual Billings 19 Residential, Multi-Family, Commerdal Cart/Manual Can Billings $ 1,439,064 20 Commerdal and Multi-Family Bin Service Billings 4,507,440 21 Roll-Off Box Billings 800,191 22 Total Projected Ar~nual Billings $ 6,746;695 Spedal Services 23 Temporary Bin Services - Per Pull, plus $5 per day over 7 days $ 50.00 24 Locking Bin - Cost per bin per month $ 5.00 25 Bin Cleaning (in excess of one bin cleaning per year) - Each S 35.00 26 Additional Bulky Waste Pickup (in excess of 2 per year) - Each $ 20.00 27 .Additional Special Pickup for Automated Cart Customers (in excess of 2 per year) - Each $ 5.00 · These unit estimates will be used for purposes of calculating rate revenue and determining the proposer's overall cost. It assumes that all single family, duplex, and triplex units will receive automated cart service. Failure to complete and submit this form will deem the proposer's bid non-responsive. April ~, 2000 2-8 ATTACHMENT 3 FEDERAL DISPOSAL SERVICE The attachment describes Federal Disposal Service and the services it proposed. Description of Federal Disposal Service and its Experience Federal Disposal Service is a d.b.a, of Shubin Services, Inc. This company was incorporated in 1986 and is wholly owned by its President, Donald B. Shubin. Federal is a small, local waste hauling company with its yard in Santa Aha. The vast majority of Federal's current operations is construction and demolition waste hauling. Federal's residential solid waste collection service experience has been exclusively military facility contracts,'through which Federal has provided three cart collection service along with commercial, roll-off, and special events solid waste collection. Currently Federal's only residential waste hauling operations are performed for the Marine Corp Air Ground Combat Center in Twenty-nine Palms, California. Providing service at military bases is very different than servicing cities, as the services' provided, base housing, terrain, geographic conditions and waste generation characteristics tend to be much more homogeneous than the varying conditions found throughout a large municipality. References We contacted references at: · Vandenburg Air Force Base, where Federal provided residential and commercial service (population 12,000); · The Marine Corps stations at E1 Toro and Tustin (poPulation 10,000 to 15,000), where Federal provided residential and commercial service; and, · Twenty-nine Palms Marine Corps Station (population 8,000 to 10,000), where .Federal provided residential service. All the above references were satisfied with Federal's performance and stated that they received few complaints about the service and that Federal was easy to work with. Summary of Collection Services Proposed bv Federal Disposal Service Single Family Refuse Collection Federal has proposed to provide three cart automated service to all single family dwelling units where it is operationally feasible. Federal has provided three cart automated cOllection service on a smaller scale at Vandenburg Air Force Base) where references considered the Company's quality of service excellent. Federal intends to deliver three automated carts for the collection of refuse, recyclables, and yard waste to all single family customers. Customers shall have the choice of 96, 65 April 25, 2000 Page 3-1 or 32-gallon refuse carts. The contract also permits customers to obtain additional refuse carts for $4.00 per month. Federal will provide cart deliveries and exchanges. within 3 days of the request. Federal will operate two automated refuse vehicles Monday through Friday. Where automated collection is not operationally feasible, Federal will collect refuse manually. Collection days will be Monday' through Friday. Manual collection routes will be non-dedicated routes. Single Family Re~cling Collection Single family automated recycling collection shall be on the same day of the week as refuse collection. Only areas receiving automated service will receive recycling collection. Customers will have the option of 96 or 64-gallon recycling carts, and additional recycling carts are available free of charge to customers who regularly fill theLr recycling cart. The recycling collection trucks will be painted to distinguish them from the refuse collection vehicle, and will also bear a promotional recycling sign. Federal will perform collection using one truck route Monday through Friday, With a special multi-function truck also available one or two hours per day for recycling collection. Sin~ie Familt/ Yard Waste Collection SLng!e-family automated yard waste Collection shall be on the same day of the week as refuse and recyc!ables collection. Customers may choose from a 96 or 64-gallon yard waste cart. The contract requires that free additional yard waste carts be made available to those customers who reg-ularly fill their yard waste cart. Tied bundles will also be collected. The yard waste will be collected using one truck route Monday through Friday. The yard .waste collection trucks will be painted to promote yard waste recycling. Multi-Familv and Commercial Regtse Collection Federal will supply and distribute all new 2, 3, and 4 cubic yard bins for commercial and multi-family refuse collection. Locking mechanisms on container lids will be available to customers upon request. Watertight containers with drain plugs will be distributed to wet food customers. Small volume commercial and industrial customers and multi-family customers may request automated three cart service, or continue to receive manual refuse collection sen-ice. Federal vdll run 4.5 truck routes Monday through Saturday. Multi-family and commerdal refuse customers whose waste has a high recyclable content will be placed on the same collection route, and the collected refuse shall be sent to a Material Recovery Facility ("MRF') to have recyclables separated out prior to landfilling. Customers with Iow levels of recyclables in their waste stream will have April 25, 2000 Page 3-2 their waste collected on separate routes. This waste will be sent directly to a landfill. If necessary to reach the 50% diversion goal, the Company will need to change this procedure and send all waste collected from bin customers not participating in a recycling program to a MRF for processing prior to landfilling. Multi-FamilY and Commercial RecycIables Collection Federal will develop a commercial recyclable paper collection route, and provide on- call pick-up for paper drives. Commingled recyclables shall be collected by bin or cart for no additional charge to the customers. Federal will run 1.5 routes in the City Monday through Friday. The vehicles used on these routes will be painted to distinguish them from the refuse collection vehicles. Roll-off recyclables loads high in recyclable content will be sent to a MRF. Customers with clean dirt, concrete, asphalt, or redbrick materials will be encouraged to separate recyclable materials. Multi-Family and Commercial Yard Waste Collection Automated yard waste collection, using 96 or 64-gallon carts, shall be available at no charge to multi-family and commercial customers. Bin collection of yard waste shall be offered at standard refuse collection charges. Federal's Operating, Processing, and Disposal Facilities Over.sting Yard/Q~ces. In its initial proposal, Federal stated that vehicle staging, maintenance, dispatch, ' customer service, billing, public relations, and franchise administration activities would take place at Federal's facility located at 1661 East Palm Street in Anaheim. Federal's President, Don Shubin, and two members of the management team reportedly owned the facility. The facility is not configured adequately to accommodate customer service. Federal has proposed to add signs and pavement paint to assist customers in loCating the office. During the proposal review process, we became aware that the proposed intensified use of the Santa Ana facility to accommodate the Tustin operations would require several discretionary actions which must be reviewed and approved by the Santa Aha Planning Commission and City Council. According to a letter from the City of Santa'Ana dated April 6, 2000, these include amending the General Plan from Low Density Residential to Industrial and the zoning designation from Light Industrial to Heavy Industrial. The required changes could affect the Company's ability to implement service by the October 1, 2000 service start date. Federal has obtained a lease, contingent upon the award of the Tustin agreement, for properties at 1430 and 1502 North Poinsettia Street, from which it now intends to service Tustin. Based on a letter from the City of Santa Aha to Federal dated April 5, April 25, 2000 · Page 3-3 2000, zoning does not appear to be an issue. However, a lot line adjustment is required and the necessary review process will take approximately 10 weeks. Additionally, a conditional use permit is required prior to Federal installing an above ground tank as planned. This could take approximately three months. Federal's cost worksheet submitted with its initial bid did not take into account leasing and making improvements on these properties. Based on "best guess" estimates contained in Federal's response to the City dated April 7, 2000, estimated improvements to the subject properties would cost approximately $311,000. 'RecycIable Processing Facilities Commingled recyclables, and high-content recyclable character refuse will be delivered to either CR Transfer in Stanton, or CVT in Anaheim. Both facilities provided letters with proposed rates and terms and stated that capacity was available. Subsequent discussions, with Federal indicated that CR Transfer is the preferred facility. Yard Waste Processing Facilities Federal Will deliver yard waste collected in route trucks to the Tierra Verde Industries green waste processing facility, located in the unincorporated area near.Irvine, for $22.00 per ton. DisvosaI Site. Residential refuse, and refuse collected from commercial/ indus ~-ial customers that have a functioning source separated recycling service and are of low recyclable characteristics, will be direct hauled to Orange County's Bowerman Landfill. Implementation Plan While Federal provided automated residential collection to military, it has never implemented new services on the scale required in Tustin. The City should be prepared for transition problems associated with changing collection days, converting to automated collection, and transitioning to a new service provider. Customer Service and Billing Federal will need to establish customer lists. There is bound to be confusion and possibly some customers missed initially due to developing such a list from scratch. However, any new hauler would be faced with this problem and the Company is already working on a commercial account database. The Company is looking at billing systems to be used in Tustin. There is no current system in place to handle required billing. There may be problems to work out with the new system, once it is established. April 25, 2000 Page 3-4 Implementation of Automated Collection In its proposal, Federal stated that it intends to initiate automated cart service Citywide at the start of the contract term, beginning distribution and servicing of the carts up to two weeks prior to the October 1, 2000 start date. Collections prior to the franchise commencement date will be provided free of charge. Distributing carts and phasing in automated service over a two week per!od, as Federal has proposed, would be very difficult to coordinate and could lead to more transition problems than a longer phase in period would. During Federal's interview, it proposed an alternative implementation strategy that we believe is better than the one in its proposal. Federal's alternative proposal would be to phase in automated service over the first 180 days of the contract. No conversions would take place during the first 60 days to allow the Company more time to focus on commercial services. Approximately 60 days after service initiation, the first 25% of the City would be converted to automated service, and each 30 days thereafter another 25% of the City would be converted. Federal will attach a 300-gallon cart to the flipping arm of their automated collection vehicles in order to fac. ilitate manual collection prior to conversions. A second crew member will be added to the vehicles on manual routes. One person will empty the customer's cans into the 300-gallon cart and the other will drive and flip the contents of the cart into the body of the truck, using the automated flipping arm, when the cart is full. Federal's experience in .initiating new automated service consists of adding automated recycling carts and service to established automated refuse service at Vandenburg Air Force Base in 1992. Federal did assemble and distribute the new recycling carts itself. The cart manufacturer shall assemble Tustin's carts. Bin Service Federal has proposed to collect Waste Management's bins when it delivers its own containers. This would ensure that customers are never without bins and this method would likely require a lower level of coordination between the incoming and outgoing haulers. Waste Management would have to be willing to work with Federal on this matter and allow Federal to move its bins, but this would likely save Waste Management time. Federal's experience has primarily been servicing commercial and industrial customers and therefore should be capable of.the procedure. Labor Demand Federal will have a temporary increase in its need for drivers in Tustin during the transition. The Company intends to temporarily cease certain operations and shift drivers from other operations to assist during this period. Due to the type of business Federal typically conducts, construction and other temporary services, this may be possible. Federal indicated that even drivers used only during the transition would have the necessary experience. Federal will likely use the drivers with experience collecting at the closed military bases. April 25, 2000 Page 3~5 Public Information, Education, and Recycling Promotion Servicing TuStin requires ongoing public education, including contact with all customers by mail, contacting multi-family and commercial customers and HOA's in person periodically, and presenting programs at City events. Federal has limited experience in public education. According to references at military bases serviced by Federal, the base housing office handles most of the notification and service issues with the individual service recipient. The company has provided samples of flyers used at Vandenburg, however these were not as high quality as those required for the City of Tustin. Federal intends to use an outside advertising agency, TH&M, in order to produce public education materials, a web site, and a video to meet public education 'requirements. Provided that the City closely guides Federal in these matters, and that Federal uses a competent outside production company for all materials, the City should receive the public education materials required. Federal is' establishing a web site, which may assist in disseminating information to the public. Presentations and booths at events are areas in which Federal appears to lack significant experience and has not directly addressed how they will be handled. Customer Service Federal has identified a new customer serviCe representative it plans to hire to be in charge ol handling the City's needs as well as additional office staff. The Company also is dedicating new phone lines and an 800 number for Tustin customers. However, a far greater volume of calls and service requests will come in during the transition than during the remainder of the contract. Federal has identified three current employees it intends to have assist in customer service during the transition, along with the new representative mud two new hires. As a small company, Federal does not have staff to temporarily re-assign from another city's service desk to service Tustin, and may not be dole to spare these three reassigned employees from their dispatching and other posts. AB 939 Revorting and Diversion Requirements Federal had no experience with AB 939 reporting, but is hiring an experienced consultant to handle AB 939 issues. Federal has the consultant on retainer for onlY 8 hours per month, with an hourly rate for additional hours. In order to meet all reporting requirements and diversion goals, the Company will require this consultant to work additional hours. At Federal's interview, the consultant assured the City that he could work additional hours as needed. · Financial Resources and Stability Federal has provided financing commitment letters from financial institutions and Volvo, indicating that financing for the required new vehicles and containers will be available. April 25, 2000 Page 3-6 Federal has submitted reviewed financial statements for the nine-month period ending December 31, 1999. For the 9 months ended December 31, 1999, Federal's annualized revenues were approximately $4.7 million. This time period includes revenues from both now closed military bases and a large new construction waste customer. The Tustin contract would represent an 89% increase in Federal's current annual revenues. Financial institutions have already determined that Federal's financial condition is satisfactory enough to confirm financing. Based on Federal's submitted financial statements, we calculated the following ratios for the ,nine months ended January 31, 1999 that indicate the Company's current and longer-term ability to meet financial obligations. All ratios were consistent with industry averages: Current assets to current liabilities 1.3 Total liabilities as a perCentage of total assets 70% Pre-tax profit margin as a percent of revenue 4% Information Regarding Past and Pending Litigation Federal stated in its proposal that: · There are no civil actions with government agencies now pending or which have occurred in the past 10 years; and, · There are no criminal legal actions now pending or that have occurred in the past 10 years against any key personnel described in the proposal, Federal, or any affiliated company. April 25, 2000 Page 3-7 ATTACHMENT 4 EVALUATION OF WASTE MANAGEMENT'S PROPOSAL The attachment describes Waste Management and the services it proposed. Company Description Waste Management is the largest solid waste company in the nation and has a strong local presence as well. Waste Management is the current service provider for the City of Tustin as well as many other cities in Orange County, including Orange, Lrvine, Santa Aha, Lake Forest, Laguna Beach, La Habra, Rancho Santa Margarita and Mission Viejo. TheCity of Tustin is serviced from WM's local office located at 1800 South Grand Avenue, Santa Aha, California 92705. References WM's most important reference is the City of TUstin, and the City has expressed satisfaction with WM's service. WM's most recent service transition experience is in the city of Orange, where WM purchased Orange Disposal, a small privately-held company that b~ad the franchise agreement, and then converted the all residential customers from manual refuse collection to a three cart automated collection system. After initially experiencing expected transition challenges during the roll-out, the programs are now in place and appear to be working well. Summary of Collection Services Proposed by Waste Management Single Family Refixse Collection As reqUired by the RFB, WM has proposed to provide three cart automated service to all single family dwelling traits where it is operationally feasible. WM intends to deliver three automated carts for the collection of refuse, recyclables, and yard waste to all single family customers. Customers shall have the choice of 96, 65 or 32-gallon refuse carts. The contract also permits customers to obtain additional refuse carts for $4.00 per month, billed semi-annually by WM. Carts may also be exchanged once during the implementation and once annually thereafter at no charge. Refuse will be collected two days per week, with approximately 1,100 homes collected on each route each day. These refuse mutes will collect between 19 and 22 tons per day. The contract requires that refuse, recydables, and yard waste collection all occur on the same collection day for individual customers. - Where automated collection is not operationally feasible, WM will collect refuse manually. Single Family Recycling Collection WM 4411 provide automated refuse collection customers with automated recycling service. Customers will have the option of 96 or 64-gal!on recycling carts, and April 25,-2000 Page 4-1 additional recycling carts are available free of charge to customers who regularly fill their recycling cart. Single Famih~ Yard Waste Collection WM will provide automated refuse collection customers with automated yard waste service. Customers may choose from a 96 or 64-gallon yard waste cart. The contract requires that free additional yard waste carts be made available to those customers who regularly fill their yard waste cart. Tied bundles will also be collected. Multi-FamilY and Commercial Refuse Collection WM will offer tv'o, three, and four cubic yard bins for commercial and multi-family refuse collection. WM maintains a large inventory of bins at WM's Santa Aha yard, where bins will be repaired and cleaned. Multi-family customers and small volume commercial and industrial customers may request automated ~three cart Service, or continue to receive manual refuse Collection service. For multi-farcJ2y customers with curbside collection where automated service is not operationally feasible, WM will collect refuse m .anually. Multi-Family and Commercial Re~clables Collection WM will provide both bins and carts to multi-family customers for the collection of recTclables. WM management offers to visit and survey commercial customers and supply bins and 96-gallon cartS as needed. The contract requires that these services be offered at no additional cost. Multi-FamilY and Commercial Yard Waste Collection Automated yard waste collection, using 96 or 64-gallon carts, shall be offered to all multi-family and commercial customers at no additional charge. Additionally, yard waste bins shall be made available to those customers that require them. Ci~. Facilities Collection WM offered to provide refuse collection service for City facilities plus a 40-cubic yard r011-off box for green waste at the City yard for no additional charge, even though the RFB did not require that such services be provided at no additional charge. Waste Mana~ement's Operatin~ Processing, and Disposal Facilities Operatin~ Yard/Q.f-tices Maintenance will be perfm'med and equipment will be stored at WM's yard located at 1800 S. Grand Ave., Santa Aha. . · April 25, 2000 Page 4-2 RecvclabIe Processing Facilities Recyclables will be delivered to Sunset Environmental, WM's material recovery facility in Irvine. WM guarantees capacity for all Tustin recyclables delivered at its own facility through the term of the contract. From Sunset Environmental, recyclables will be transported to Potential Industries, Inc. in Wilmington. WM's contract with Potential is effective for five (5) years with three (3) one-year options. WM does not pay Potential a tipping fee and the contract does not provide for a rate increase. Yard Waste Processing Facilities WM will deliver yard waste to the Tierra Verde Industries green waste processing facility, located in the unincorporated area near Irvine. According to WM's bid, Tierra Verde has guaranteed Waste Management of Orange County capacity for Tustin yard waste for the duration of the contract at $22.00 per ton. There is no provision in the agreement for rate 'increases. DisvosaI Site Residential refuse, and refuse collected from commercial/industrial customers that have a functioning source separated recycling service will be taken to either the Frank Bowerman landfill or to WM's Sunset Environmental transfer station. Mixed waste processing will occur at Sunset Environmental. Waste Management will guarantee a minimum diversion of 15% from the mixed waste processing of waste from multi-fm-nily, commercial and industrial customer's who do not parkicipate in the separate recycling program. Imvlementation Plan WM indicates a desire for a ~[uly 1, 2000 start date for the Agreement. This time schedule was based on several tasks beginning in April. Therefore, WM's schedule of implementation could be delayed if a contract is not approved before May 2000, but. implementation should still be achievable before the required October 1, 2000 start date. Customer Service and Billing WM services several other Orange County cities out of the same office. As staff at this office has assisted other cities' customers through the implementation of automated service, the staff is already knowledgeable about service needs. Therefore, WM should be able to respond to the temporary increase in calls expected from the transition to automated service with the existing labor pool. WM is already billing commercial and industrial customers. Residential customers are currently, and will continue to be, billed by the City. Imvlementation qf Automated Collection WM's proposal states that it has changed over 77,000 residential customers throughout Orange County from manual to automated refuse collection during 1999 alone. WM's April 25, 2000 Page 4-3 plans to begin delivery of carts no later than October 1, 2000 and to complete the transition by January 1, 2001. Bin Service WM will primarily need to focus on distributing recycling,bins and adjusting service levels based on its sales visits and service requests, as WM s refuse bins are already in place. Public Information, Education, and Recycling Promotion WM will provide an initial mailer explaining new services, qua2erly and annual maile.rs to keep customers updated on services, corrective action notices for improper use ot services, an educational video, and public outreach, as required by the contract. WM will also distribute a "how-to" brochure along with the automated carts, and a special mailing to commercial customers explaining late fees and special service charges and encouraging recycling. WM included samples of public education materials used in the city of Orange and in the unincorporated areas of Orange County that were of the quality required for the City of Tustin. Customer Service WM's Santa Aha office is open from 8:00 AM to 5:00 PM, Monday through Friday, and 8:00 AM to 12:00 PM on Saturday. WM has forty customer service representatives and administrative personnel available during the week to service all Orange County customers. As WM provides automated collection to five other Orange County cities and surroUnding unincorporated areas, its staff should be experienced handling customer services issues associated with implementation of automated service. AB 9S9 Reporting and Diversion Requirements Waste Management intends to continue to utilize the services of Dr. Eugene Tseng .tO perform solid waste generation and disposal characterization studies. Dr. Tseng will conduct armual business audits and educational outreach. Financial Resources and Stability WM estimates it ~dll need $3.5 million for new trucks and carts to service the City. WM intends to fund th~ from either funds generated by WM's cash flow or by borrowing on credit lines. Several substantial credit lines are listed, and WM's financial statements indicate more than sufficient cash flow to meet these needs. WM has provided has provided audited financial statements for the period ended December 31, 1998. WM's revenues for this period were approximately $12.7 billion. The Tustin contract would represent less than one-tienth of one percent of WM's annual revenue. Based on WM's financial statements, we calculated the following ratios for the year ended December 31, 1998 that indicate the Company's current and longer-term ability April 25, 2000 Page 4-4 to meet financial obligations. Although WM has significant financial resources, its financial strength has decreased as a result of weaker operating results by the parent company. In August 1999, Standard & Poors (S&P) provided WM with a 'BBB' corporate credit rating. According to S&P, "An obligation rated 'BBB' exhibits adequate protection parameters. However, adverse economic conditions or changing circumstances are more likely to lead to weakened capacity of the obligor to meet its financial commitment on the obligation." .. ~..::: .:;~...:'.'.: ::~.~ AVerage* Current assets to current liabilities 0.9 1.0 Total liabilities as a percentage of total assets 80% 68% __ Pre-tax profit margin as a percent of revenue -5.5% j 6% * Based on data for 271 refuse companies surveyed by Robert Morris & Associates. Information Regarding Past and Pending Litigation WM'noted 17 matters that were active, pending, or closed in the past 10 years that met the disclosure requirements of the RFB. These are documented in Exhibit 1 of WM's proposal. April 25, 2000 Page 4-5 EXHIBIT D FRANCHISE AGREEMENT