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HomeMy WebLinkAboutN.B. 04 SR VOLUN PROG 07-06-921 ,t REPORTS NO. 4 7-6-92 JUNE 26, 1992 Inter -Com J TE: c, •� �. WILLIAM A. HUSTON, CITY MANAGER TO: POLICE DEPARTMENT FROM: SUBJECT: SENIOR VOLUNTEER PROGRAM The Tustin Police Department has been actively involved in a Senior. Volunteer Program for many years. The Police Department spent considerable time in developing a comprehensive, viable Senior Volunteer Program in conjunction with Ms. Janet Schwartz, Community Senior Leader, who recently appeared before the City Council. Based upon her concepts and information available locally and nationwide regarding comprehensive senior volunteer programs, the Police Department developed a program/process which has served as a model for many police departments in Orange County. We have found our program to be successful in serving the community of Tustin, particularly as we work very closely with our own Tustin Area Senior Center. Melissa O'Neal, manager at the Tustin Area, Senior Center, is well aware of our Senior Volunteer Program and serves as a resource tool for those who wish to volunteer their time and services at the Tustin Police Department. The number of senior citizens who work at the Police Department varies based upon their schedules and availability of programs in which they feel comfortable to participate. There is one senior citizen who has worked diligently with the Police Department for several years and is currently our "cornerstone" senior citizen who assists us with recruiting temporary help as well as those who may wish to volunteer their time on a continuing basis. Ms. Schwartz is also aware that we will be happy to interview any senior citizens who wish to volunteer their time to the Police Department; however, we have found the program we have developed in conjunction with Ms. Schwartz, and utilizing our own Tustin Area Senior Center as a resource tool, has been moderately successful for the Tustin Police Department. Therefore, we have elected to continue with this process rather than depending upon other agencies for the recruitment of senior citizens. As indicated, our policy is to accept any applications from seniors who wish to work in the Tustin Police Department re rdless of where they live. W. DOUGLAS FRANKS Chief of Police Police Department WDF:kh a 0 0 O z Y 0 N t tW^ V aI. - CL W J N N 0 a u I � u Nu W0 J J W' 0 x Z ~ df 0 O 0 J W m Z 0 u f � N = t7 0 Z Z N t9 I 0 J O U 0 m • TUSTIN POLICE DEPARTMENT 'VOLUNTEER PROGRAM I. PURPOSE To provide professional assistance to the Tustin Police Department on a volunteer 'basis and to setforth guidelines to establish such program. II. RECRUITMENT A. Until such time as additional department personnel are available to assist in the coordination and operation of this program, limited source contact is anticipated. However, the following will be utilized: 1. Community Services 2. Resource List 3. News Media B. To effectively administer and monitor the program, a primary Volunteer Program Coordinator will be assigned and responsible for assuming direction and coordination of the program. Assistant Coordinators may be assigned as needed. III. VOLUNTEER PRESENTATION A. An initial presentation will be conducted to announce, explain, and commence the program. B. Potential volunteers will be provided with a packet in which all facets of the program will be addressed and discussed to insure full awareness of the commitment as a volunteer to the department. This will be a time/cost saving factor as it will discourage those who are not sincere in their commitment or who may not be willing to undergo any type of background investigation. C. Eligible volunteers will also be provide with a listing of the positions available and, subsequent to commencing, a mini tour of the Department will be conducted. IV. SIGN-UP/PRELIMINARY INTERVIEW A. Time will be allowed to complete the application and return it.to the Volunteer Coordinator. B. The application will be reviewed by the Volunteer Coordinator and a brief interview conducted to gain TUSTIN POLICE DEPARTMENT VOLUNTEER PROGRAM additional insight into the character and experience of the potential volunteer. C. The applicant will. have an opportunity to discuss the statements, waivers, etc. which require their signature. No potential volunteer will be forced or coherced into signing waivers. D. The application will be given an overview of the type of job they will be doing and expected goals. V. Division Commander A. The application and -a -'brief summary of the preliminary interview findings will be provided to the division commander in which the volunteer has indicated a preference to work. B. Commander Feedback 1. If interested the commander will advise the Volunteer Coordinator when an interview may be schedule. 2. If uninterested the commander will inform the Volunteer Coordinator who will contact the volunteer applicant. The Volunteer Coordinator will advise the applicant that the desired position is not available and ask if they prefer another position. 3. The final decision of accepting a volunteer application lies with the division commander. VI. BACKGROUND INVESTIGATION A. A local check of police records will be made for outstanding warrants. B. A complete set of fingerprints will be set to DOJ for criminal history check at the department's expense. C. No applicant will be accepted with criminal history or outstanding warrants. VII. PROGRAM COORDINATION A. The Records Supervisor will act as Program Coordinator until another manager should be appointed by the Chief of Police. TUSTIN POLICE DEPARTMENT VOLUNTEER PROGRAM B. The Volunteer Coordinator will conduct meetings on a regular schedule. C. The Volunteer Coordinator will schedule work assignments on a monthly; i.e.: times of day, day of week, etc. and Post schedule in the assigned sections of the department. D. The Volunteer Coordinator will be responsible for the coordination of the annual awards presentation and luncheon. VIII. TRAINING A. Training will be the responsibility of the Section Head to which the volunteer is assigned. B. Formal training classes outside the Department will be attended by volunteers only on the approval of the Services or Patrol Commander. WELCOME TO THE CITY OF TUSTIN VOLUNTEER PROGRAM The Volunteer Program is structured to fulfill the needs of the Tustin Police Department and to enhance law enforcement efforts in the City of Tustin by utilizing the expertise of citizens who wi.sh to volunteer their time and services to the Department. The purpose of the program is to provide assistance to the various sections of the Department on an as -needed basis. Assignments may be made to Community Services, Records, Traffic and other areas as needs arise. Conversely, this program presents an opportunity to concerned citizens who have the time and desire to contribute to the betterment of their community by participating in these efforts. Because of the unique structure of a law enforcement agency, there are specific requirements listed in this package that would not be necessary in other volunteer programs. These include background investigations, waivers of confidentiality and other areas that will be fully explained and clarified prior to your applying for membership in this program. Acceptance into this program is contigent on the results of these various processing procedures. Although some of these requirements may appear to be overly demanding, we are confident that as a member of this PROGRAM, you will understand the reasons for our concern and agree that the goals of this Department and your own personal goals are compatible. Through the Volunteer Program, you can take pride in your personal contributions to a Department and City which takes pride in its personnel! WELCOME ABOARD! lCODE OF RESPONSIBILITY FOR VOLUNTEERS BE SURE L oiT{ into your heart and know that you really want to help others. BE CONVINCED o not otter your services unless you believe in the value of what you are doing. ACCEPT THE RULES Do not criticize what you don't understand. There may be a good reason. SPEAK UP s about things you don't understand: Don't coddle your doubts until they drive you away or turn you into a problem worker. BE WILLING TO LEARN Training is essential to any job well done. KEEP ON LEARNING Know ail you can about your agency and your job. WELCOME SUPERVISION You will o a e er job and enjoy it more if you are doing what is expected of you. BE DEPENDABLE Your word is your bond. Do what you have agreed to do. Don't make promises you can't keep. BE A TEAM PLAYER Find a place for yourself ON THE TEAM. The lone operator is pretty much out of place in today's complex community. ADHERE TO PURPOSE our job will be to supplement and complement, not to take the place of paid workers. BE TRUSTWORTHY Keep everything concerning a client confidential. BE COMFORTABLE Feel free o iscuss your assignment or make suggestions for enhancement of the assignment. REMEMBER o ugh you're not getting paid --you are making a significant contribution to your community! TUSTIN POLICE DEPARTMENT VOLUNTEER PROGRAM AREAS OF POSSIBLE ASSIGNMENT RECORDS Filing Micro-fiching Data Entry Bicycle Licensing/Filing Purging CRIME ANALYSIS Data Entry Computer Generated Reports Graph & Chart Creations Supplies Pickup, delivering Ordering Transporting to/from Lab TRAFFIC Citation Filing Accident Reconstruction Bicycle Safety Classes Correspondence INVESTIGATIONS I I IF -g Data Entry Correspondence ADMINISTRATION syc o ogist or management team Accountant Budget/Auditor/Analyzer Computer Programmer Name Address TUSTIN POLICE DEPARTMENT VOLUNTEER EMPLOYMENT APPLICATION PLEASE TYPE OR PRINT Last First Middle No. Street Social Security No. City State - EDUCATION --------------- Circle - -- Circle Highest School Grade Completed: 1 2 3 4 5 6 7 8 9 10 11 12 Graduate? <Yes> <No> Name/Address of Last High School Attended - - - - - - - - - - - - - - - - - - - - - Name/Address of Colleges/Universities: Major: AVAILABILITY ------------- Circle - - Circle preferred days of the week: Sun> <Mon> <Tue> <Wed> <Thu> <Fri> <Sat - - - - - - - - - - - - - - - - - - - - List preferred hours of the day: - - - - - - - - - - - - - - - - - - - - Other: Phone (Home] ( ) Phone (Work] ( ) Zip Driver's License No. Class State ------ TECHNICAL/PROFESSIONAL ------ Licenses ----- Licenses - - - - - - - - - - - - - - - - - - - - Memberships Clerical: Typing at W.P.M. Shorthand at W.P.M.- Office Machines - - - - - - - - - - - - - - - - - - - - Special Skills Hobbies - - - - - - - MISCELLANEOUS - - - Have you ever been convicted of any crime or violation of any law or statute other than minor traffic violations? <Yes> <No> - - - - - - - - - - - - - - - - - - - - Have you been a member of the California Public Employees Retirement System? <Yes> <No> Do you have relatives employed by the City of Tustin? <Yes> <No> - - - - - - - - - - - - - - - - - - - - Have you received Worker's Compensation for an injury or illness? <Yes> <No> 300 Centennial Way Tustin, CA 92680 (714) 544-5424 Volunteer Employment Application -------------------------------- WORK EXPERIENCE ------- ------------------------ Please list all paid or volunteer experience, including military service, for the past ten years. Include any positions held more than ten years ago which you feel are related to this position. Start with your most recent position and work backwards. Attach additional sheets if necessary. You must complete this section fully. Present/most recent employer From To Telephone Most Recent Salary Describe job duties Job Title Employer Company May we contact this employer? Yes No Reason for leaving Name of Supervisor From Job Title To Telephone Employer Most Recent Salary Company City # Supervised May we contact this employer? Yes No Reason for leaving Name of Supervisor City S tate State Describe job duties # Supervised I CERTIFY THAT all statements made on this application are true and complete to the best of my knowledge. I understand that any false statements may subject me to disqualification or dismissal. I authorize the City of Tustin to investigate my qualifications and background. Signature Date MEMBERSHIP GUIDELINES There are specific areas of commitment that are necessary to fully understand and to accept in order to be a member of the Tustin Police Department Volunteer Program. These are listed below PLACEMENT Once you have selected the area in which you would prefer to work, your application will be forwarded to that Section for review. If that Section is interested in meeting you, an appointment will be scheduled for an interview with the Section's personnel. If' the Section is interested in engaging your services, they will contact the Volunteer Coordinator who will then contact you. If the Section feels that your skills do not meet. their needs and/or they have already filled that position, the Volunteer Coordinator will contact you and advise you. At that time, you may request that your application be sent to another Section or you may wish to wait until there is another position available within the Section in which you wish to.work. I UNDERSTAND AND AGREE TO COMPLY WITH THIS'PROCEDURE TIME COMMITMENT While we recognize and sincerely appreciate the fact you are donating your time to the Department, we nevertheless must ask you to adhere to the time schedule of the schedule of the hours and days you have indicated you will be available to work. Assignments are made according to the needs of the respective areas. Failure to report for duty causes disruptions in the work flow. For this reason, we request you to be faithful in your attendance. We realize that at times for various reasons you may not be able to come in. Should this be the case, please contact the Section to which you have been assigned and let them know. In this way, they can reassign the workload accordingly. Failure to abide by the above guidlines may be cause for your termination in the program. signature/date GRIEVANCE Although the official Department Grievance Procedure whi--h is MEMBERSHIP GUIDELINES available to full-time employees of the Department is not applicable to volunteers, the option of discussing and taking steps to resolve probem situations is included in the Program. If a problem occurs within the Section in which you have chosen to work and cannot be resolved amicably with the Section management personnel, it is the responsibility of the volunteer to discuss the situation with the Volunteer Coordinator. It is then the responsibility of the Volunteer Coordinator to contact the Section management personnel to discuss the situation and possible soliutions. If the solutions as determined by the Section management are agreeable, the volunteer will continue to work in the Section with those soluntion guidelines. If the solution defined by the Section management are not agreeable to the volunteer, the volunteer will either apply for transfer to another Section within the Department and/or resign from the Program. signature/date RESIGNATION/TERMINATION In order to coordinate the work schedules of the Section with the availability of the volunteer, we require on week's notice of intent to terminate your services from the Volunteer Program. Should a Section project involving Volunteer services be aproaching completion, it will be the policy of the Department to advise the volunteer of this fact as far in advance of the actual completion date as possible. Upon termination of your volunteer services, the Volunteer Program Coordinator will collect your identification card and all other Department related items which have been provided you during the course of your services to the Department. signature as e CONFIDENTIALITY You will be exposed to and working with a variety of data of an extremely sensitive nature which, if relayed to unauthorized individuals could jeopardize a successful criminal apprehension, prosecution or possibly the safety of an officer. Violation of confidentiality is a serious violation of the law and a MEMBERSHIP GUIDELINES major threat to any volunteerprogram. Consequently we appreciate your respecting and maintaining an ongoing position of confidentiality at all times. I UNDERSTAND AND AGREE TO COMPLY WITH THIS PROCEDURE s gna ure a e W TUSTIN POLICE DEPARTMENT CONFIDENTIAL CRIMINAL RECORD INFORMATION As a volunteer of the Tustin Police Department, you will be involved in limited law enforcement activity. Through your assigned duties, You may . have access to confidential criminal record information. Missuse of such information adversely affects the Civil Government Code Section 19251 and Section 8 of the Department of Justice Incompatibility Code Section which state: "No employee shall divulge confidential information, data or record of the Department of Justice to any person to whom issuance of such data, information or records has not been authorized." You may also have access to information involving criminal activity, witnesses or victims. Misuse of this information violates Section 11142 of the Penal Code which states: "Any person authorized by law to receive a record or information obtained from a record, who knowingly furnishes the record of information to a person who is not suthorized by law to receive the record or information,, is guilty of a misdemeanor." There is confidential criminal record information which you are not authorized to possess. You are not authorized to input, receive or read information on the teletype system. Use and/or misuse of this infornlatin violates Section 11143 of the Penal Code which states: "Any person who, knowing he is not authorized by law to receive a record of information obtained from a record, knowingly buys, receives or possesses the record or information, is guilty of a misdeameanor." Violation of any of the above -stated Penal Code and/or Government Code Sections is"a misdeameanor. Therefore, any volunteer employee in this Department who is responsible for such use/misuse (violates the law) is subject to immediate dismissal. Violation of these laws may also result in additional legal action. I have read the above and understand the policy regarding misuse of criminal records and all confidential information. o un eer ate SAVE HARMLESS AGREEMENT AND COVENANT NOT TO SUE 'ABILITY/COMPENSATION Since the City of Tustin insurance coverage does not apply to volunteer employees, it is necessary that you fully understand, concur with the stipulations of the Save -Harmless Agreement, and document that concurrence by your signature at the end of this document. I, Last name eirst Middle Address an individual age, not being a member, sworn or civilian, of the Tustin Police Department, have made a voluntary request to serve as a Volunteer and willinglassist members of the Tustin Police Department during the performance of their duties. I agree that in consideration of the permission being given me by the Tustin Police Department to serve as a Volunteer and to assist members of said Department during the performance "of their duties, I do hereby agree that I shall indemnify and hold harmless the City of Tustin, the City Council of the City of Tustin, the Tustin Police Department, their officials, officers, employees, agents, members or representatives and the sureties of the City Council and Police Department, and each of them, from any claims, demands, actions, suits or other legal proceedings by any person or persons for, or on account of, any death, injuries or damages ustained by or in consequence of my volunteering with the Tustin Police partment or while assisting members of said Department. I also agree that the City of Tustin, City Council of the City of Tustin, and the Tustin Police Department, their officials, officers, agents, employees, members or representatives and their sureties shall not be liable; answerable or accountable for any loss, damage, injury or death that may occur to myself or my property by or in consequence of my participation in the aforementioned activities with the Tustin Police Department and that they shall not be responsible or liable for any loss,. damage, liability or expense arising out of or connected with any damages, injury, death or loss either to me or my property resulting from any negligence on the part of any member of the Tustin Police Department in the performance of his or her duties. I. further agree that I am in no way to be considered an employee of the City of Tustin; that my services as Volunteer for the Tustin Police Department are strictly voluntary; and that I shall receive no wages, salary or other remuneration for said voluntary service. I agree that as a Volunteer with the City of Tustin, a public agency, I will not be entitled to any worker's compensation benefits pursuant to the California Labor Code. The above agreement shall remain in full force and effect during the period of time specified above. ignature/Late