HomeMy WebLinkAboutRPT 5 CABLE TV INFO 05-03-93, ) i
DATE: MAY 3, 1993
TO: WILLIAM A. HUSTON, CITY MANAGER
REPORTS NO. 5
5-3-93
0
Inter -Com
FROM: PUBLIC WORKS DEPARTMENT/ENGINEERING DIVISION
SUBJECT: INFORMATION REGARDING CABLE TELEVISION
RECOMMENDATION
It is recommended that the City Council receive and file this report.
FISCAL IMPACT
There is no financial impact.
BACKGROUND AND DISCUSSION
Recently, there have been several concerns expressed by Council
Members and residents regarding recent system and rate changes made
by Dimension Cable Services; the new regulations issued by the
Federal Communications Commission; and the City's satellite dish
antennae installation regulations. The following information is
being provided to address each of these concerns.
Dimension Cable Services
Effective March 1993 Dimension Cable made several pricing and
programming changes to their system. The following is a breakdown of
their service levels and rates:
Basic -- This 17 -channel service provides over -the -air broadcast
channels, popular superstations, public affairs and community access
programming. The retail price of Basic service was not increased and
remains at $13.50. As the minimum level of service, all customers
must subscribe to this service before adding additional services.
Preferred Dimension -- This 18 -channel service (in addition to the
above 17 -channel service for a total of 35 channels) provides popular
networks such as CNN, TNT and ESPN. Beginning last month Dimension
also added the Bravo and American Movie Classics channels, which were
previously sold as commercial -free premium services. A remote
control converter with pay-per-view access is also provided with the
Preferred Dimension service. The retail price for this service was
increased by $1.70, from $10.95 to $12.65.
Dimension no longer sells the "two -star" service, which consisted of
zhe tier programming and a standard converter without the remote
control feature. However, Dimension has continued to offer the
service as a convenience to those customers who currently subscribe
to this service. The retail price of this service was increased to
$9.90 a month from $8.20.
Mr. William Huston
Information Regarding Cable Television
May 3, 1993
Page 2
The retail price of premium services, such as HBO and Showtime have
remained the same.
Auxiliary service Pricing -- Additional outlet charges have been
revised to reflect the cost of providing the service. The fee had
not been increased for five years, despite increased operations and
labor costs. Sixty-two percent of Dimension's subscribers do not
purchase this service and were not affected by the following changes:
Additional outlet without converter -- The retail price of
additional outlets was increased to $4.00 from $3.40.
Additional outlet with remote control converter -- The
price of this service was decreased from $14.80 to $9.00.
Basic service converter -- Customers who require a
converter to expand the tuning capability of their
television set may obtain a basic service converter for
$2.00 a month.
Installation fees -- Standard installation fees were
increased from $34.95 to $50.00 and does not affect
existing customers.
Change -of -service fees -- Customers who request an in-home
visit for a change of service will be charged $25.00, an
increase from $15.00.
Franchise Fee Listing -- A separate line, item displaying the
franchise fee calculation was added to the customers' bill in March.
The franchise fee is calculated at 5 percent of all recurring
services. The appearance of the fee was new to customers.
Cable Television Consumer Protection and Competition Act of 1992
The Federal government recently enacted the Cable Television Consumer
Protection and Competition Act of 1992 (the 1992 Cable Act) and is in
the process of developing rules pursuant to that bill. This summary
is an initial attempt to identify key consumer and local government
aspects cf the legislation.
Rate Regulation
The 1992 Cable Act required the Federal Communications Commission,
(FCC) to adopt rules regulating the non -premium and non -pay-per-view
prices of some cable television systems. Although the FCC has
Mr. William Huston
Information Regarding Cable Television
May 3, 1993
Page 3
released a News Release summarizing the objectives of its rate
regulations, the actual regulations will not be written or released
until the first week in May, 1993. Until then, it is impossible to
predict the impact of rate regulation on the rates of any given cable
television system.
The 1992 Cable Act forbids governmental regulation of any cable
television rates of a system with less than 30% penetration
(customers per homes passed) in a given community. In the event that
the cable system has a penetration rate of over 30% in the community,
a local government will be able to seek certification from the FCC
for authority to regulate the Basic Broadcast Service rates and
equipment charges. To the extent that a local government has
authority to regulate the Basic Broadcast Service and equipment
rates, that authority need not be exercised. Rate regulation will be
the option of the City. The federal government, not the local
government, has jurisdiction over regulation of the Standard Service
rates. Standard Service is the level of service which includes cable
satellite channels such as CNN, ESPN, USA Network, etc. The City
will not have rate regulatory authority over premium services such as
HBO, Showtime, The Disney Channel, etc. or pay-per-view movies or
boxing events.
It is the intention of the FCC to establish per channel "benchmarks"
and a basis for equipment pricing. It is conceivable that those
regulations may suggest a restructuring of the price of the various
component parts of the cable services in Tustin, even if the
customer's bill overall is not lowered. The benchmark will be
measured against rates in effect as of September 30, 1992, not
current rates (on average, rates were 6 percent lower in September
compared to today). Companies with September 30, 1992 rates that are
above the benchmark will be required to reduce their September 30,
1992 rates to the benchmark or by 10 percent, whichever is less.
All cable rates in effect as of April 5, 1993, other than rates for
pay-per-view program services and equipment, will be frozen for 120
days. It is important to note that any potential rate reductions
will most likely not occur for at least another 120 days because of
procedural requirements.
Customer Service
The FCC established generic national Federal customer service
standards for the cable television industry which will become
effective July 1, 1993. The City is authorized to enforce the
- Federal customer service standards if the City first provides cable
operators with an advance 90 day written notice of its intent to do
SO.
Mr. William Huston
Information Regarding Cable Television
May 3, 1993
Page 4
The customer service standards established by the Federal government
are generic. Specifically, the regulations set standards for, among
other things, cable system office hours, service calls, local
telephone answering, installation appointments, written customer
notifications and timely refunds.
Must Carry and Retransmission Consent
The 1992 Cable Act required the FCC to develop rules which provides
carriage rights on the cable system to over -the -air broadcast
stations - even some distant and little viewed broadcast stations.
Broadcast stations were also given certain rights to reposition their
number location on the dial, negotiate carriage arrangements with the
cable operator, and assert their rights even if the result is the
deletion of some satellite delivered cable channels already offered
by the cable system.
Unfortunately, under the rules now promulgated by the FCC, the
potential exists for changes in both Dimension and Continental's
cable systems which could cause customer frustration and confusion.
As this issue is clarified for any given. cable system, both companies
will attempt to give the City and residents plenty of advance notice
of changes which may take place as early as June 2, 1993.
Access Programming
The 1992 Cable Act added new liability to the cable operator for the
content of various leased, public, educational and government access
programs which appear on the cable television system. Specifically,
the cable operator may be liable for indecent and obscene programming
as defined by the FCC. The cable operator is, however, now entitled
to prohibit any public, educational or governmental access
programming that contains obscene material, is indecent, or solicits
or promotes unlawful conduct. These provisions and rules have been
challenged on constitutional grounds in the Federal courts by various
potential access programmers. The lease access rules have already
been "stayed" by a Federal court in order that the court can look at
these issues closely. It is anticipated that the rules relating to
public, educational, and governmental access will also be stayed
pending a close examination by the courts. If the rules are deemed
effective, it is likely that all cable access programmers will be
obligated to certify that their programming is not indecent, obscene,
or soliciting or promoting unlawful conduct and indemnify the cable
operator for liability in the event their programming is found to
fall within any of those categories.
Mr. William Huston
Information Regarding Cable Television
May 3, 1993
Page 5
The City will continue to monitor the ACT as the rules are further
issued by the FCC, and we will continue to update the City Council on
actions that the City may take.
Antenna Dish Installation Requirements
Section 9271y of the Tustin City Code establishes the following
criteria of dish antenna installation:
(1) Location:
(a) Residential zones: A dish antenna installed at ground
level in the rear yard and obscured from public right-
of-way view is exempt from the requirement of a use
permit. If a useable signal cannot be obtained from
a rear yard location, the dish antenna may be located
in the side yard of the property or on a building roof
subject to issuance of a use permit.
(b) Nonresidential zones: A dish antenna located at
ground level or on a building roof completely obscured
from public right-of-way view is exempt from the
requirement of a use permit. Those antennae which
cannot be obscured as determined by City staff are
subject to issuance of a use permit.
(2) Antenna color compatibility: All dish antennae shall be
compatible in color with their surroundings and not include
signage whether manufacturer's name and other advertising.
Antennae shall be painted to match surrounding background
if only partially obscured or to match dominant building
color if roof -mounted.
(3) Height limitations:
(a) Residential zones: Dish antennae shall not exceed the
maximum building height limit permitted in the zone if
roof -mounted nor exceed ten (10) feet in height if
ground -level -mounted.
(b) Nonresidential zones: Dish antennae shall not exceed
the maximum building height limit permitted in the
zone if roof -mounted nor exceed fifteen (15) fee in
height if ground -level -mounted.
(4) Building perr..*ts: A building permit shall be obtained
prior to the installation of any dish antenna exceeding
three (3) feet in diameter.
Mr. William Huston
Information Regarding Cable Television
May 3, 1993
Page 6
It should also be noted that many of the homeowner's associations in
the City of Tustin have additional antenna installation restrictions
in their Conditions, Covenants and Restrictions (CC and R's). The
City does not regulate any homeowner's association CC and R's.
CONCLUSION
With the 1992 Cable Act, the cable television industry will be
undergoing some significant changes in the near future and the City
will again have some limited regulatory powers over the cable systems
operating in our jurisdiction. As stated earlier, staff will
continue to monitor the legal and technological advancements in the
industry and will update you on any impacts they will have on the
community.
Robert S. Ledendecker
Director of Public Works/
City Engineer
RSL:KP:klb:cable92
C
at' Pitcher
Administrative Assistant II