HomeMy WebLinkAbout24 ASSET FORFEIT FD 05-02-94Inter-Com
NO. 24
5-2-94
'? ATE:
APRIL 25, 1994
TO:
FROM:
SUBJECT:
WILLIAM A. HUSTON, CITY MANAGER
POLICE DEPARTMENT
ASSET FORFEITURE FUND
RECOMMENDATION
I ,
The City Council authorize $1,135,193 from the Asset Forfeiture Fund to the Capital
Improvements Fund for the new police communications system.
.
The City Council authorize the appropriation of $155,794 of Proposition 172 Funds
for three additional police communications officer positions.
BACKGROUND
The current communications systems within the Police Department are antiquated, subject
to continual breakdowns, and not sufficient to meet the demands of service within the City
of Tustin. The current communications system was purchased over 20 years ago and during
the past four years has been the subject of a continual "Band-Aid" approach in order to keep
it working adequately. The console we currently have is from Buena Park, which we
borrowed from the County of Orange to see us through until the decision regarding the
projected 800 MHz System was finalized.
Approximately three and one-half years ago this Department faced a difficult decision: we
could either upgrade our current communications system and include a Mobile Data Terminal
(MDT) [Mobile Data Computer (MDC)] System, supplemented by a comprehensive
management records system, or we could start the necessary research to ensure the Police
Department would be the state of the art for the 21 st century. We were aware that the
current technology in communications systems and MDTs was rapidly changing; the current
systems utilized by police departments in Orange County was based upon dated computer
systems and technology. Therefore, it was our decision to not put a system in place that
we knew would be less than state of the art within a relatively short period of time but to
start conducting research on available systems to ensure we would be capable of serving our
community within the 21 st century. We knew the 800 MHz System would be forthcoming
within a relatively short period of time and, therefore, attempted to ensure that anything
purchased would complement a system which would be the forerunner of all systems within
the United States. The 800 MHz System is here, and we feel our decision to wait was
appropriate.
Mr. Huston
April 25, 1994
Page 2
The new communications center will be the first of its kind in Orange County; there is only
one other similar communications center, which is in San Diego, and has been up and
running for approximately two years. As the dispatchers are those who must totally utilize
our communications center, management of the Police Department took a great deal of time
to ensure we had received input from all dispatchers, as well as working in conjunction with
personnel from Motorola, regarding the most appropriate system and system design.
As with all of our systems it is critical that the systems be easily adaptable to and
complement the capacities of the 800 MHz System. As you will note in some of the
foregoing analyses, each was based upon our perception that our communications center
and the complementary systems be the most appropriate for the Tustin Police Department
now and within the next decade. These principles were utilized in our evaluation of the
various computer-aided dispatch systems prior to the acquisition decision.
While there are certainly CAD systems/MDT (or lap-top) systems that cost less, the issue in
purchasing equipment of this type should not necessarily be the cost but the efficiency and
effectiveness of the systems and their compatibility with the 800 MHz System and the
contractor, Motorola. Thus, we will be purchasing all of the in-car radios and hand-held
radios from Motorola based upon their bid price to the county as well as the supporting
equipment necessary for the efficiency and effectiveness of our communications system.
in electing the OCS Technologies (OCS) computer-aided dispatch (CAD)/Records
Management System (RMS) we utilized the multi-million-dollar research conducted by West
Covina in evaluating which CAD/RMS System would be most appropriate for the Tustin
Police Department. In this regard, we reached the same decision as the following police
departments regarding the reliability, efficiency, and effectiveness of the CAD/RMS System
which is the major supporting system within a police department. The following police
departments also elected to purchase the OCS System:
·
Sunnyvale Police Department 3.
Riverside Police Department 4.
Buena Park Police Department
San Clemente Police Department
In total there are 12 OCS Hewlett Packard users in Southern California. Sole-sourcing also
realizes the City of Tustin a savings of $26,000 off the normal purchase price·
While the CAD System is representative of the state-of-the-art communications and
recordkeeping system, to achieve optimal efficiency requires the additional three
communications personnel to ensure complete system utilization 24 hours per day.
In an effort to demonstrate to the Council some of the research this Department conducted
during the past two years, we have presented each of the councilmembers with only the
highlights of our research. The five-volume comprehensive report of our research into the
most appropriate system for the Police Department is available for review in the Office of the
Mr. Huston
April 25, 1994
Page 3
Chief of Police. As you'll notice, we spent a great deal of time researching the best available
systems on the market today as well as evaluating the success of on-going systems
currently being utilized in police departments throughout Orange County and other counties
within the State of California. A comprehensive communications system must be staged due
to the technical requirements and selected personnel training time involved in each phase,
we have tentatively planned a staged implementation schedule which may take up to 24
months; the first important task is the installation of our Communications Center buttressed
by our CAD and record-keeping system. The supportive systems are those we deemed most
appropriate at this time to complement the 800 MHz System. However, as the time frame
for total implementation may be as much as 24 months and state-of-the-art equipment in
communications and computer systems changes rapidly, we are requesting the Council to
permit us to change some of the complementary systems if our research indicates that such
systems may be more apropos to the requirements of the Tustin Police Department. In
determining our prices for the above-indicated equipment and companies, we have checked
with the marketplace to ensure we will be in the target price range even through the cost
may vary, plus or minus, within a 24-month period. Regardless of price fluctuation, we
intend to use asset forfeiture funds to purchase the system exclusive of the backbone 800
MHz System which the City has already committed in excess of $650,000 to as its share
of the countywide project.
As a result, we request authorization to purchase all of the attached equipment, as well as
any substitute thereof, without requesting any formal bid process prior to the implementation
of the purchase agreements. We have to date and will continue to negotiate that price most
comparable within industry standards with the knowledge that we will be purchasing
equipment that must be apropos for the Tustin Police Department during the next decades.
While "low bid" of systems is sometimes apropos, it is not necessarily apropos when one
is talking about communications systems and supporting equipment that must not only
complement the 800 MHz System but must provide those vital service requirements of the
street police officer who depends upon our communications system for critical decision-
making information.
Report Dictation
Our existing report dictation process has officers dictating narrative portions of reports on
cassettes and submitting them to a typist at the end of their workday for transcription. The
proposed system allows for a central recording system which can be accessed by telephone
in the field or by telephone or designated dictation locations within the Police Department.
This allows for greater efficiency in timely completion of written documents. With the
proposed forms software, not only the narrative portions of the reports can be transcribed,
but all form portions, face sheets, etc. can also be dictated.
This technology also allows the transfer of reports from the word processing computer file
Mr. Huston
April 25, 1994
Page 4
to optical disk automatically, eliminating the need for a person to manually scan documents
into our existing archival filing storage system. Extensive research in the area of recording
and form management has shown that Digital Voice Recording and Techniforms, In¢. are the
most cost-effective technology on the market for accomplishing this process.
Mu~7 Shots
The Santa Aha Police Department has incorporated a mug shot filing and retrieval system
utilizing video cameras to record the image and computer storage. They have offered us the
availability of networking with their system, giving our Department the ability to access and
retrieve mug shots and contribute to the mug shot database maintained by the Santa Ana
Police Department. This is a significant investigative tool for Police Department personnel;
stand-alone system purchased separately by the Tustin Police Department would triple the
cost and be less efficient or effective. X-Image was selected by the Santa Ana Police
Department through bid process as being their vendor of choice.
.Optical Disk
The existing microfiche process has been the means for the Police Department's
micrographic archival for approximately 20 years. The process is extremely outdated, labor
intensive, time-consuming, and monotonous. The A. B. Dick Records Processing equipment
is seven years old and due for replacement. Maintenance support fees increase annually as
it becomes more difficult to locate replacement parts for outdated equipment.
Technological advances in micrographics processing have identified optical disk as current
state-of-the-art technology. Optical disk will automate the old manual process and shows
the greatest potential for labor reduction and cost savings. A significant labor savings would
be realized with the ability to automatically copy and distribute report copies on a daily basis,
thereby reducing not only labor costs but copier costs as well. Optical disk also offers a
practical solution to the problem of physical storage space, a critical issue in the Department.
Communication Center
The total concept of the renovated communications center, which is the latest in
contemporary communications center technology, replaces a traditional dispatch console
with a computer terminal which controls the telephones, radios, and other tools necessary
for dispatchers to do their jobs in a pressure-packed environment--all included in a single
mouse-driven computer terminal.
In the modern communications center, calls are taken by a single communications officer.
These calls are then electronically downloaded to a second communications officer who is
responsible for all radio communications with officers in the field. This has been proven to
Mr. Huston
April 25, 1994
Page 5
be the method necessary for optimum efficiency in a communications center. This is also
the reason for the absolute necessity of staffing two communications officers at all times
in the communications center.
The furniture chosen to house this equipment was ergonomically designed in conjunction
with Motorola to enable a communications officer to more effectively function in this
environment. All systems are within arm's reach and in easy view of a seated
communications officer. The design of the communications, center enables job functions to
be specifically assigned and accomplished with optimal efficiency.
The center is designed with four-position communications capability. This enables the
Department to utilize a master control console or supervisor's position along with three
working positions which may be assigned as need 'dictates. This also enables us to
functionally divide the communications center in the event of a major disaster to allow
communications officers to address specific problems or regions individually.
Mobile Data Terminals (MD Ts)
As part of the Police Department's Automation Project, MDTs have been researched during
the past few years. Major technological advances have occurred during our research. The
most current is the MDC which provides the patrol officer with an actual computer in the
unit versus the MDT which only provides the patrol officer with the ability to access the
CLETS/NCIC information.
Pursuant to FCC regulations, radio channels will not be issued to agencies with less than 70
MDTs. The only way a smaller agency can obtain a radio channel is to share with several
other small agencies in the county. This is the result of a shortage of channels. Standard
voice channels are typically 25 KHz wide.
New technology is currently underway which will initially split the channels in half from their
current 25 KHz bandwidth to 12.5 KHz, thus doubling the available channels. The ultimate
target is a 6.25 KHz channel which will again double the capacities, thus providing a four-to-
one gain over today's standard 25 KHz channels.
Though not available today, this technology is in testing and is anticipated to be available
within the next three years, consistent with the Tustin Police Department's total system
implementation plan. The cost is anticipated to be approximately $230,000 and is expected
to be purchased with Asset. Forfeiture Funds.
Chief of Police
SYSTEM/EQUIPMENT COST
I. 800 MHz
Communications Console & Related Equipment
200,000
Unit Radios (23)
115,000
Investigations Radios (1 6)
64,OOO
Administration Radios (3)
12,000
Portable Radios (75)
225,000
9646,000
Tax 50,065
TOTAL $696,065
I!. Computer Hardware/Software and Related Systems
Records Management (RMS) and CAD Software
9285,572
Hardware Upgrades and New Hardware
70,000
9355,572
Tax 27,556
TOTAL .~383,128
III. Report Dictation and Related Equipment
93__66,000
IV. Mug Shot Filing and Retrieval System Integrated with SAPD
,920,000
GRAND TOTAL $1,135,193