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HomeMy WebLinkAbout12 SR. CTR. RECEP. 11-20-95 NO. 12 ~,~, ,.~ 11-20-95 ! nter-Com DATE: NOVEMBER 1, 1995 TO: FROM: SUBJECT: WILLIAM A. HUSTON, CITY MANAGER PERSONNEL SERVICES ADD SENIOR CENTER RECEPTIONIST CLERK TO CLASSIFICATION PLAN Reconunendation: That the attached Resolution to amend the classification plan to include the position of Senior Center Receptionist Clerk be approved. Fiscal Impact: This is a part time position which will be limited to less than 1,000 hours per year. The cost to fund this position will be less than $8,000 per year. The cost has been included in the 1995- 96 budget. Discussion: This position was previously'funded by the County of Orange through the Senior Aide Program. The County has informed the City that the incumbent can no longer be funded in the position. This position is needed at the Center to act as the primary receptionist, register seniors for classes, and other clerical duties. The Community Services Department wishes to fill this posltion as a regular part time position. Bettie Correa Senior Personnel Analyst BMCA:CNCRFI'95.108 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 2O 21 22 23 24 25 26 27 28 RESOLUTION NO. 95-108 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF TUSTIN, CALIFORNIA, AMENDING THE CLASSIFICATION PLAN WHEREAS,~the City adopted a Classification Plan in 1984, by adopting Resolution No. 84-63; and WHEREAS, it is desireable and appropriate to revise and update the Classification Plan when appropriate; NOW, THEREFORE, the City Council of the City of Tustin, California, does hereby resolve that the Classification Plan of the City of Tustin, dated August 20, 1984, is hereby amended to include the classification of Senior Center Receptionist/Clerk, as outlined in the attached job description. Passed and adopted at a regular meeting of the Tustin City Council held on the 20th day of November, 1995. MAYOR ATTEST: CITY CLERK BMCA: RS95-108.CLK DATE: TO: October 25, 1995 WILLIAM A. HUSTON, CITY MANAGER OcT 2 5 t995 FROM: COMMUNITY SERVICES DEPARTMENT SUBJECT: AO'Z~ORTZATION TO FTT.~. P~RSON~E~. VAC~¢¥ - SENIOR CE~ER R~.CE~TONTST/¢n~R~ Staff is requesting authorization to fill a personnel vacancy for Senior Center Receptionist/Clerk. The position is new but the allocation included in the 95/96 general fund budget for part-time staff at the Senior Center could fund the position. The proposed position would be permanent part-time. Presently the position is funded for 20 hours per week by the County of Orange through the Senior Aides Program. Vivian Grasso has held the position for the past several years however, the County has informed the City that her contract'cannot be renewed. Staffing is required to perform Receptionist/Clerk duties at the Senior Center. Currently, volunteer staff answer phones and perform receptionist duties at the Center. Through the Senior Aide program, the County may be able to fund another individual at the Center other than Vivian. Staff recommends hiring vivian Grasso for the position of Senior Center Receptionist/Clerk. Re~eation Superintendent C: VACANCY 1. WAH CITY OF TUSTIN SENIOR CENTER RECEPTIONIST/CLERK THE POSITION Under general supervision, acts as a primary receptionist for the Tustin Area Senior Center, answers phones, and performs routine clerical duties. CHARACTERISTICS The ideal candidate has a warm and friendly voice and can project enthusiasm in greeting the public; can represent the City in a courteous, helpful, and professional manner; enjoys working with a senior population. The person reports to the Senior Center Supervisor or Coordinator. EXAMPLES OF DUTIES Answers Senior Center telephones, routes calls, greets the public, provides information and referrals, takes class registration, maintains attendance records, performs filing and some clerical duties. ~IN~__~MUM_OUALIFICATIONS EDUCATION/EXPERIENCE: Any combination of experience and training which would demonstrate possession of the required knowledge and skills. Experience working with seniors is highly desirable. Experience may be either paid or volunteer KNOWLEDGE OF: Office practices and procedures, business telephone terminology and techniaues, record keeping procedures, basic mathematics, business English, spelling and grammar. SKIIJ. IN: Handling receptionist duties such as greeting the public, assisting with information and referrals, directing visitors in a polite and courteous manner, and using telephone techniques to handle the main phone line at the Tustin Area Senior Center.