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Home My WebLink AboutRPT 2 CONTIN'L CABLE 11-18-91A run P KI nA , % � REPORTS NO. 2 11-18-91 Inter -Com ATE: NOVEMBER 12, 1991 -� 1 TO: WILLIAM A. HUSTON, CITY MANAGER FROM: PUBLIC WORKS DEPARTMENT/ENGINEERING DIVISION SUBJECT: CONTINENTAL CABLEVISION RATE INCREASE RECOMMENDATIONS: Receive and file. BACKGROUND: The attached letter from Continental Cablevision provides sixty (60) days written notification to the City regarding proposed changes in Continental's monthly rate structure. The rate increase -will take effect on January 1, 1992 and is based on the increase in customer service operating costs and programming expenses. Rate increases are permitted by the Cable Act of 1984, which also precludes local agency rate regulation. Also attached, are the letters being sent to Continental Cablevision customers outlining the specific rate changes. It should be noted that there will be no increase in installation charges or in the rates for premium channels (HBO, Cinemax, The Movie Channel, etc.) Robert S. Leo-ndeqker Ka 1e Pitcher Director of Publ' Works/City Engineer Administrative Assistant BL:KP:ccg:cable Attachment Jovember 1, 1991 Ms. Katie Pitcher CATV Franchise Coordinator 15222 Del Amo Avenue Tustin, CA 92680 ' V LS tl 1:/ R a � NODI 81991 rUSTIN PUBLIC WORKS nI: PT 1 Re: CATV County Ordinance - Rate Notification Dear Ms. Pitcher, Continental Cablevision' SOUTHERN CALIFORNIA REGION Continental Cablevision hereby provides 60 days written notification to the County of Orange for changes in its monthly rate structure. This notification is in compliance with the City of Tustin Ordinance Number 1002, Section 6, Rates. Enclosed are copies of the notifications which will be sent to our customers with their November bills. The three different versions are customized and will be sent to customers with specific rate codes and should aid in avoiding confusion or misunderstandings. This notification does comply with the timing requirements set forth in the City of Tustin Ordinance Number 1002. The monthly rates to take effect on January 1, 1992 are as follows: Basic Broadcast Service $ 2.00 $ 2.00 Cable Ready Basic Service 16.95 20.95 Standard Basic Service 19.95 20.95 Senior Basic Service - 13.95 14.95 Extra Outlet (new customer) 3.50 6.50 Extra Outlet (Grandfathered) 3.50 3.50 Orange County Property Tax 2.00 2.00 (added to all accounts) Our rate for new customer extra outlets will be $6.50 per month which allows for a converter at no additional cost. However, for our existing customers we will grandfather their rate and there will be no rate change on extra outlets. There will be no increase of installation charges or premium channels such as HBO, Cinemax, The Movie Channel, Disney or SportsChannel. Since ely, William A. Petersen General Manager .c: Paul Foye genlmgr/ratecity 644 B Street • Tustin, California 92680 • Telephone (714) 731-0992 Continental Cablevision" SOUTHERN CALIFORNIA REGION November 11 1991 Dear Continental Cablevision Customer, This has been an eventful year for Continental Cablevision in Tustin. We have completed installation of our new antenna tower, added the Orange County News Channel, improved our City Council picture quality and moved into a new office/studio located at 644 B Street. In order to meet your needs and expectations, we have increased our customer service operating expenses significantly in the past year. Insurance rates, energy costs and taxes have also risen dramatically. Therefore, in January 1992 we will raise our price bu $1.00 per month on your Standard Service, from $19.95 to $20.95 per month. We are pleased to announce that the price of the premium channels (such as HBO, Showtime, Cinemax, The Movie Channel, The Disney Channel and SportsChannel) will not increase and will remain the lowest in Orange County. Furthermore, there will be no price increase on your Basic Broadcast Service, Property Tax Surcharge or extra outlet charges. While we understand that no price increase is ever welcome, please be assured that we are committed to meeting your expectations. It is important to us that you receive quality reception on all channels. If you are having reception difficulties with one, or more, channels please let us know. We will do our best to be responsive to your needs. Sincerely, William A. Petersen General Manager gm\rateincr 644 B Street • Tustin. California 92680 • Telephone (714) 731-0992 Continental Cablevision° SOUTHERN CALIFORNIA REGION November 11 1991 Dear Continental Cablevision Customer, This has been an eventful year for Continental Cablevision in Tustin. We have completed installation of our new antenna tower, added the Orange County News Channel, improved our City Councilpicturequality and moved into a new office/studio located at 644 B St In order to meet your needs and expectations, we have increased our customer service operating expenses significantly risen dramatically. ast year. Insurance rates, energy costs and taxes have Therefore, in January 1992 we will raise our price by $1.00 per month on your Senior Service, from $13.95 to $14.95 per month. We are pleased to announce that the price of the premium channels (such as HBO, Showtime, Cinemax, The Movie Channel, The Disney Channel and SportsChannel) will not increase and i willremain enol price lowest in Orange County. Furthermore, there increase on your Basic Broadcast Service, Property Tax Surcharge or extra outlet charges. While we understand that no price increase is ever welcome, please be assured that we are committed to meeting your expectations. It is important to us that you receive quality reception on all channels. If you are having reception difficulties with one, or more, channels please let us know. We will do our best to be responsive to your needs. Sincerely, William A. Petersen General Manager gm\rateincr 1p E,JlOtt- lc£ Le-m-e4z' 644 8 Street • Tustin. California 92680 . Telephone (714) 731-0992 Continental Cablevision® SOUTHERN CALIFORNIA November 1, 1991 REGION Dear Continental Cablevision Customer, This has been an eventful year for Continental Cablevision in Tustin. We have completed installation of our new antenna tower, added the Orange County News Channel, improved our City Council picture quality and moved into a new office/studio located at 644 B Street. In order to meet your needs and expectations, we have increased our customer service operating expenses significantly in the past year. Insurance rates, energy costs and taxes have also risen dramatically. Therefore, in January 1992 we will raise our price by $4.00 per month on your Cable Ready Broadcast Service, from $16.95 to $20.95 per month. We are pleased to announce that the price of the premium channels (such as HBO, Showtime, Cinemax, The Movie Channel, The Disney Channel and SportsChannel) will not increase and will remain the lowest in Orange County. Furthermore, there will be no price increase on your Basic Broadcast Service, Property Tax Surcharge or extra outlet charges. While we understand that no price increase is ever welcome, please be assured that we are committed to meeting your expectations. It is important to us that you receive quality reception on all channels. If you are having reception difficulties with one, or more, channels please let us know. We will do our best to be responsive to your needs. Sincerely, William A. Petersen General Manager gm\rateincr\ 49g." ICE 644 B Street • Tustin, California 92680 • Telephone (714) 731-0992