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HomeMy WebLinkAboutRPT 7 CABLE RATE INC 11-05-90DATE: OCTOBER 30, 1990 TO: WILLIAM A. HUSTON, CITY MANAGER FROM: PUBLIC WORKS DEPARTMENT/ENGINEERING DIVISION SUBJECT: CONTINENTAL CABLEVISION RATE INCREASE RECOMMENDATION: Receive and file. REPORTS NO. 7 11-5-90 Inter - Com BACKGROUND: The attached letter from Continental Cablevision provides a sixty (60) day written notification to the City regarding proposed changes in Continentals monthly rate structure. The rate increase is predicted on the increase in customer service operating costs and programming. Rate increases are permitted by the Cable Act of 1984; and, the Act also precludes a local agency rate regulation. Also, attached to this memo is a letter being sent to the Continental Cablevision customers outlining the proposed rate changes. This letter also outlines Continentals plans to improve the reception quality of KCBS, KNBC and KTLA by January 1991. 1/7 Bob Ledendecker Director Public Works/City Engineer BL:ccg Attachments 23 October 1990 Mr. Bob Ledendecker Director of Public Works/City Engineer Department of Public Works/Engineering City of Tustin 300 Centennial Way Tustin, CA 92680 Re: City Ordinance No. 1002, Section 6, Rates CATV Franchise Dear Mr. Ledendecker, Continental Cablevision SOUTHERN CALIFORNIA REGION �E 417 TUSTlt,! PDLL: - In compliance with the above referenced section, Continental Cablevision hereby provides 60 days written notification to the City of Tustin for changes in its monthly rate structure. Enclosed is a copy of the notification, which will be sent to our customers during the months of November and December, concerning the monthly rate change on the monthly service. In January, only the paragraph stating the service price adjustment will be placed in the bills. December and January will have a line on the bill indicating that an important message is included in the bill. This notification does comply with the timing requirements set forth in the City of Tustin Ordinance No. 1002. The monthly rates to take effect on 1 January 1991 are as follows: SERVICE LEVEL EFFECTIVE RATE PREVIOUS RATE 1 JANUARY 1991 Basic Broadcast $ 2.00 $ 2.00 Standard + Basic Service $ 14.95 $ 16.95 (without converter, grandfathered customers only) Standard + Basic Service $ 17.95 $ 19.95 (with converter) Senior Standard + Basic Service $ 12.95 $ 13.95 Or. Co. Property Tax $ 2.00 $ 2.00 (all accounts) 1st Premium Service $ 9.00 $ 9.00 Add'1 Premium Service $ 5.00 $ 5.00 SportsChannel $ 9.00 $ 10.00 (stand alone service) Additional Outlet $ 3.50 $ 3.50 (without converter) Additional Outlet $ 6.50 $ 6.50 (without converter) 13816 Red Hill Avenue • Tustin, California 92680 • Telephone (714) 731-0992 As you will notice from the attached notification, this rate increase is directly attributed to the 21% increase in programming and customer service operating costs. The SportsChannel rate has increased 1570 over the 1990 level, necessitating this service to become a stand alone (a la carte) premium service. Other than the property tax surcharge, it has been nearly two years since our last price increase. If this theory had not been imposed on our business, then no adjustment would have taken place in 1990. Besides the Standard + Basic Service Package and SportsChannel, all other prices remain the same. As you might recall, the Basic Broadcast package contains the 18 over -the -air broadcast channels, TBS, WGN and the Community Programming channel. The Standard + Basic Broadcast package contains all of the channels listed in the Basic Broadcast package plus all of the satellite delivered channels (i.e. TNT, ESPN, CNN, USA, Discovery, American Movie Classics, and many more). As always, if you may have any questions or concerns, do not hesitate to contact me at (714) 731-6793. Sincerely, Joseph J. Casasanta General Manager Enclosures: As Noted. cc: P. Foye J. Gibbs f:\micro\city\91rates I I i. C-, v C, 17, b ( , r 1990 Dear Continental. Cablevision Customer, L So much has happened since I last reported to you inIuly. At that time, I clave you an update on the Orange County Property Tax situation ac w -I as the, Channol 2 and Channel 4 antenna situation. 'Sincc then, we have been concentrating ng our efforts towards re`olving both of these issues. Allow me to take a few minutes of your time and provide you with some updated information. Orange County Property Tax During the month of August, the Assessment Appeals Board heard and decided on tho f first of ten ccmpanies appeals . Tris, case Was very successful for cable consumers in Orange County. The Assessor's novel theories were totally rejected. The hearing involved the valuation of a business' tangible property and its possessory interest. Tangible property can be summarized as the investment in capital equipment expenditures in order to operate a business. For my company, this capital equipment involves such.items as the converters that are in your home, the distribution cable and electronics that are mounted on the telephone poles or placed in underground enclosures and even our satellite receiving equipment. Anyway, in that case, the decision, was ruled in favor of the "cost" approach to depreciation of tangible property. A second case will be presented before the Assessment Appeals Board in the spring. On 21 September 1990, the Orange County Board of Supervisors decided to create an impound account (escrow) and reserve all of the challenged cable television property tax monies in this account until a final decision is rendered by the Assessment Appeals Board. A remaining issue is the length of time that the final decision will be made by the Assessment Appeals Board and only based upon that decision can we determine the new property tax value of our business. I will keep you informed of this situation. Picture Quality During the past six months, we have concluded all of the necessary structural and engineering drawings required by both the City of Tustin and the City of Santa Ana for our new antenna site. This new antenna site will be used to improve the reception of KCBS, KNBC and KTLA. As of 1 January 1991, you will be receiving the best possible reception on these channels in the Orange County viewing area. The yearly maintenance costs in operating this site will be over $15,000 per year. This is a major commitment and investment in providing our customers with the best possible P J ctLlr _ �uqgj_i t (Cont i hued) picture quality. The time period ha- been long, but it is finally over. During the 1990 year, we have invested funds in excess of $500,000 for the refurbishing and upgrading of the cable television plant in Tustin, so that we can provide the picture quality you expect. We also have continued with our on-going preventative maintenance program which is de signed to preer,--,pt problem-, bef orc they disrupt your service. t, e wi 11 only pc rf orm repairs on the main distribution plant during the hours o--` 12am until_ lam in order to minimize the effect, on our viewing audience. AS a reminder, if for any reason, you are experiencing reception difficulty, contact the office immediately for prompt resolution. Programming Variety Continental Cablevision is very proud of the programming that we have made available for you. Programming services (i.e. TNT, CNN, Prime Ticket, AMC, The Disney Channel., Discovery, and many more) which we carry are truly designed for everyone's enjoyment. Even Witt) the most complete Basic Broadcast + Standard Package in Orange County, our customers indicate a desire for even more programming. We have offered the Goodwill Game. during July and August exclusively on TBS. Starting on 1 December., 1990, we will provide American Movie Classics on a 24 hour basis. This service provides an incredible selection of classic movies not available anywhere else. We also launched HSN full time on channel 49. Based on the feedback from our customer surveys, we are planning a launch of Pay -Per -View programming during the first quarter of 1991. 'These channels will be offering 24 hours a day selection of box office hits that you may purchase at your viewing leisure. Service Price Adjustment Other than the property tax surcharge, it has been nearly two years since our last price increase. If this theory had not been imposed on our business, then no adjustment would have taken place in 1990. In meeting your needs and expectations, our customer service operating costs have risen 21% over the previous two years. The programming costs alone have risen 250. With these costs rising, it will be necessary for us to make an adjustment to the price of L Scrv_i_c-c- _Price AdIustment (continued) our Monthly Standard Package. The SportsChannel rate has increased 1576 over the 1990 level, necessitating this service to become a stand alone (a la carte) premium service. Therefore, effective 1. January 1991, the monthly price for our 40 channel Basic Broadcast + Standard Package and other services are as follow:-: Service Level Current Rate Net,,, Fate Basic Broadcast $ 2.00 $ 2.00 Standard + Basic Service $ 14.95 $ 1.6.95, (without converter) Standard. + Basic Service $ 17.95 $ 19.95 (with converter) Senior Standard + Basic Service $ 12.95 $ 13.95 Or. Co. Property Tax $ 2.00 $ 2.00 (all accounts) 1st Premium Service $ 9.00 $ 9.00 Add'1. Premium Service $ 5.00 $ 5.00 SportsChannel $ 9.00 $ 10.00 (stand alone service) Additional. Outlet $ 3.50 $ 3.50 (without converter) Additional Outlet $ 6.50 $ 6.50 (without converter) Besides the Standard + Basic Service package and SportsChannel, all other prices remain the same. While we understand that no rate adjustment is ever welcome, please be assured that we are committed to meeting your expectations. This rate adjustment will enable us- to s- fio maintain our quality and variety of programming services; and hire, train and keep additional professional customer service and technical employees so that we will continue to be responsive to your needs. Many Thanks for your continued patronage of Continental Cablevision. We look forward to serving the future television needs of yourself and of this service community. Respectfully, Joseph J. Casasanta General Manager