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NB 3 P.D. SOFTWARE 02-16-82
DATE: TO: FRON: SUBJECT: Feb. 10, 1982 NEW BUSINESS Inter-Corn HONORABLE MAYOR AND CITY COUNCIL BILL HUSTON, CITY MANAGER POLICE COMPUTER SOFTWARE RECOHMENDATION: That the City Council authorize a supplemental appropriation of $11,000 from the General Fund unrestricted fund balance to supplement funds currently budgeted for Police Department computer programs (software). DISCUSSION: Attached is a memorandum from the Police Chief wherein he recommends the purchase of computer software systems from Simcon Incorporated. The Chief's memorandum and supporting information indicate the reasons for acquiring the Simcon system. It is important to note that the decision to acquire the Simcon system is based upon two primary considerations: As a result of a PADS policy decision to concentrate, at this time, upon financial systems, it is unable to provide computer software systems for the Police Department (the Police Department requires a management information and statistical analysis system). From a cost-benefit standpoint, Simcon Inc. offers a computer software system which is better adapted to the Police Department's needs. The software system will be incorporated within the City's computer. The Police Department budget incluUes $9,000 for computer software. The $11,000 appropriation is needed to supplement the budgeted amount. The City had advanced $7,500 to PADS for development of a police software system which will not be expended as a result of utilizing the Simcon Inc. system. In lieu of rebating the $7,500, PADS will provide needed financial software support to the City equivalent to that amount. In acquiring the police software system, another consideration is the future storage capacity of the City's computer. As the police system and water billing are put onto the computer, turn-around time for processing the various systems will be affected as storage capacity is maximized. The 1982-83 budget will, if necessary, include monies to ensure that computer capacity keeps pace with the City's data processing and management information systems needs. DATE: TO: FROH: S UBJ ECT: February 8, Inter-Corn William Huston, City Manager C. R. Thayer, Chief of Police Computer Software System Recommendation: That the attached contract between Simcon Corporation and the City of Tustin, for Police Department computer software, be presented to the City Council for approval as soon as possible, preferably on the agenda of February 16, 1982. Background: As indicated in my memo to you dated January 5, 1982, extensive research has been conducted by Police Department personnel to find a viable alternative to the dilemma we have found ourselves in with PADS. The POSSE and CASS computer software systems, which are marketed by Simcon Corporation, have been found to be highly satisfactory. These systems would bring us in line with updated automated records keeping systems, and are compatible with our existing Hewlitt Packard 3000 computer. The attached contract has been drawn up by Mr. Robert Lavoie, Deputy City Attorney, and. meets with both our and Simcon Corporation's approval. It incorporates the City's concerns about product and services that are to be delivered and also addresses Simcon's concerns regarding the proprietary software they will be furnishing (Licensing Agreement). We have worked very hard for more than two years to bring these programs to life to reduce the manual record keeping system we now have. Previous managers of PADS have encouraged us with the promise of a police system similar to this proposal by Simcon. The present PADS manager, John Rodriguez, is more realistic and states PADS cannot provide these systems at this time and he has no estimate as to any time PADS will ever be able to provide these systems. cc: Captain F. Wakefield Ron Nault, Finance Director CRT:dh POLICE COMPUTER SOFTWARE SYSTEM AGREEMENT THIS AGREEMENT is made this day of , 1982, by and between the CITY OF TUSTIN, a municipal corporation (here- inafter "City") and SIMCON INCORPORATED, a corporation, 7655 Old Springhouse Road, Westgate Research Park, McLean, Virginia 22102 (hereinafter "Company"). Purpose of Agreement 1.1 The purpose of this Agreement is to state the terms and conditions under which Company will provide installation of compu- ter software systems, software subscription service, consultation and training to City. Services Provided 2.1 Company shall within 60 days after the date of this Agreement install its Police Operational Support System-Elementary (POSSE) software system into City's Hewlett-Packard 3000 computer and shall supply all materials, supplies and hardware associated with the installation of POSSE. POSSE is a complete management information and records system designed for use in small- to medium-sized police agencies. POSSE automates the master name index, calls for service (workload) reporting, UCR preparation, and investigative files. Company shall provide system initializa- tion, on-site training and briefings, software support, and system documentation for the POSSE system. 2.2. Company shall within 180 days after the date of this Agreement install its Crime Analysis System Support (CASS) software system into City's Hewlett-Packard 3000 computer and shall supply all materials, supplies and hardware associated with the installa- tion of CASS. CASS is a flexible file management and retrieval system. Known offender, suspects, FIR, and other files can be created quickly and searched by any criteria desired. Company shall provide system initialization, on-site training and brief- ings, software support, and system documentation for the CASS system. 2.3 As used in this Article 2, the following terms shall include the following listed services and materials: a. Software Installation. Company shall: (1) Modify all tables, report headings, and other software features to customize the software to City's requirements. (2) Modify the software to work on the specific hardware configuration and operating systems of City. (3) Completely install the software and test all modules against standard test data. (4) Generate an operating system configuration to maximize system efficiency. b. System Initialization. Company shall: (1) Initialize the system to set up starting tables and menus for system operation. (2) Define code tables and other City software parameters. (3) Implement initial test files to establish system performance. (4) Provide technical support for manual inter- faces (forms and procedures). c. On-Site Training/Briefings. Company shall: (1) Train the City's system manager in operat- ing the hardware, system software, use of utilities, etc. (2) Train data entry personnel. (3) Train users in inquiry/report preparation. (4) Brief supervisors and management in system features and uses. d. Software Support. Company shall: (1) Maintain all software for one year. (2) Provide 24-hour toll-free telephone service for one year beyond the initial training period to answer questions about any aspect of the software and/or on-site service within 48 hours of notice to Company, excluding weekends. (3) Provide copies of any enhancement added to the system for a one-year period. e. Documentation. Company shall provide City with: (1) Five copies of the system user manual. (2) One copy of systems/programming documentation. -2- (3) One copy of all training aids. 2.4 Both the POSSE and CASS systems shall: a. have soundex capability in name searches; b. be interfaced to the text and document processer or word processing. 2.5 The POSSE system shall include the following enhancements:,, a. Utilization of function keys to transend from one program to another; bo Capability to support a geo file; c. Ability to print any screen format desired; Ability to repeat any entry for use of function keys; ee system; Be interfaceable to a computer aided dispatch f. On or about April 1, 1982, provide a special search function capable of doing multi-file searches of POSSE data files. 2.6 The POSSE system shall include the following modules: a. Calls for Service b. Offense/Incident File c. Arrest File d. Uniform Crime Reporting Statistics e. Juvenile Contact Index f. Property and Inventory Control g. Personnel/Training Records h. Wants/Warrants i. Master Name Index or Alph File Property of City 3.1 All computer programs, written procedures, and other sup- porting items used in the work performed for City shall be the property of City, subject to the license provisions contained in -3- Article 15, provided that the compensation due Company for Company's services have been paid in full by City. Confidentiality 4.1 Ail statistical, financial, personnel, and other data relating to City's business and affairs, shall be considered con- fidential and will be kept in the strictest confidence by Company and its employees. Company's Responsibility 5.1 Company will use due care in performing under the terms of this Agreement and will be responsible for correcting any damages or errors due to the machines, operators, consultants, programmers or other personnel of Company; such damages or errors shall be corrected at no additional charge to City. Compensation 6.1 City shall pay to Company for the services rendered pursuant to this Agreement the following: a. Upon completion of the installation of POSSE in good working order, City shall pay Company the sum of Nine Thousand Dollars ($9,000.00), pro- vided, however, that should either the City of Placentia and/or the City of Fountain Valley also purchase said system, said sum shall be reduced by twenty-five percent (25%). b. Upon completion of the installation of CASS in good working order, City shall pay Company an additional sum of Six Thousand Seven Hundred Fifty Dollars ($6,750.00), provided, however, that should either the City of Placentia and/or the City of Fountain Valley also purchase said system, said additional sum shall be reduced by twenty-five percent (25%). Warranty 7.1 Company fully warrants that each software system supplied by Company hereunder will conform to the specifications provided in this Agreement and with all representations made in Company's brochures and the Company's correspondence to City. Indemnification 8.1 Each party hereby agrees to indemnify the other against all losses, costs and expenses (including reasonable attorney fees) which the other may incur by reason of the breach of any term, -4- provision, covenant, warranty or representation contained herein or in connection with the enforcement of this Agreement. Survival Beyond Completion 9.1 The terms, provisions, representations and warranties contained in this Agreement shall survive the delivery of the systems and payment of the purchase price herein. Waiver 10.1 No term or provision hereof shall be deemed waived and no breach excused, unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. Any consent by any party to, or waiver of, a breach by the other, whether express or implied, shall not constitute a consent to, waiver of, or excuse for any other different or subsequent breach. Governing Law 11.1 This Agreement will be governed by and construed in accordance with the laws of the State of California. Delivery Failure 12.1 Ail systems, packages, and modules shall be delivered and installed within the times specified in paragraphs 2.1 and 2.2 of this Agreement and time is of the essence with respect to such deliveries and installations. Should timely delivery and installation not be made, City may, in addition to other remedies it may have at law or in equity, cancel this Agreement wherein Company shall refund to City all sums paid by City. Entire Agreement 13.1 Except as provided in paragraph 7.1 hereof, this Agree- ment, together with all exhibits hereto, constitutes the entire agreement and understandings between Company and City concerning the subject matter herein, and cancels, terminates and supersedes all prior understandings, representations, promises, proposals or agreements, whether written or oral of any parties representing any and all subject matter contained herein. No representation or promise hereafter made by a party, nor any modification or amendment of this Agreement, shall be binding upon either party unless in writing and signed on behalf of each by duly authorized representatives. Severability 14.1 The invalidity or unenforceability of any particular provisions of this Agreement shall not affect the other provisions hereof, and this Agreement shall be construed in all respects as if such invalid or unenforceable provisions have been omitted. -5- License for Software Systems 15.1 This Article applies to all of the POSSE documentation and all of the software contained on the machine-readable medium or media which Company delivers to City under this Agreement. For the purposes of this Article such documentation and software will be hereinafter referred to as the licensed documentation and soft- ware. City has been advised and fully understands that some of the licensed documentation and software was originally developed by Company pursuant to Contract J-LEAA-001-79 with the Law Enforce- ment Assistance Administration and that Company was paid for such portion of the licensed documentation and software by LEAA. For the purposes of this Article, this portion of the licensed docu- mentation and software will be hereinafter referred to as the POSSE documentation and software in the public domain. City fully understands that'Company neither intends to nor claims any right to restrict the use or publication of any portion of the POSSE documentation and software in the public domain. City has also been advised and fully understands that Company has developed, in addition to the POSSE documentation and software in the public domain, various modifications, enhancements, and improvements to said documentation and software which are proprie- tary to Company. The portion of the licensed documentation and software, the dissemination and distribution of which is restricted and prohibited by this Article, includes all POSSE documentation and software developed by Company other than POSSE documentation and software in the public domain and also includes all future modifications, enhancements, and improvements Company may make to any of the POSSE documentation or software not in the public domain. For the purposes of this Article, this portion of the licensed documentation and software will be hereinafter referred to as Company's proprietary POSSE documentation and software. In the event that it becomes necessary to determine whether any portion of the licensed documentation and software is POSSE documentation and software in the public domain or is Company's proprietary POSSE documentation and software, the latest versions of the relevant POSSE documentation and software delivered by Company to LEAA pursuant to Contract J-LEAA-001-79 shall define the POSSE documentation and software in the public domain which can be distributed or disseminated for any purpose by City pursuant to paragraph 15.2 of this Article. City agrees that it will observe the following restrictions with respect to the licensed documentation and software and any copies of all or any part thereof that City makes or causes to be made: -6- (a) Any copies of the licensed documentation and software which City makes or permits to be made under this subparagraph will only exist for City's exclusive use. (b) City will label and mark any copy of the licensed documentation and software which it makes pursuant to subparagraph (a) above with appropriate proprietary or trade secret notations and will take other reasonable precautions to protect the confidential nature of the licensed documentation and Software delivered under this Agreement. 15.2 In order to enable City to disseminate, publish, or use for any purpose the portion of the licensed documentation and software which is in the public domain, Company agrees to promptly provide City upon request a reproduction of all such documentation and software. The parties understand and agree that any documenta- tion and software Company delivers to City under this paragraph may be used for any lawful purpose by City including but not limited to distribution or dissemination to third parties. 15.3 "Documentation and software" means the totality of the processes and routines used in processing the kind of information to which the licensed documentation and software refers. It in- cludes machine readable code (compiled or interpreted code) and ancillary materials such as user instructions, and other reference documentation and any updates or revisions thereof furnished to City by Company's duly authorized agent. 15.4 City shall not transfer this license without prior written approval of Company, which approval shall not be unreason- ably withheld. 15.5 City may modify any of the licensed documentation and software for its own use and merge it into other program material to form an updated work. The use of any portion of the licensed documentation and software included in an updated work shall remain subject to all terms and conditions of this Article. City agrees to reproduce and include the appropriate proprietary and trade secret notice(s) both in and on every copy of the licensed documentation and software in any form including partial copies and modifications thereof. 15.6 Company shall indemnify and hold City, its agents and employees, harmless from any loss, damage or liability for infringe- ment of any United States patent right or copyright with respect to the use of the processes and ancillary materials delivered hereunder, provided that Company is notified in writing within a reasonable time of any suit or claim against the City, the City permits Company to defend, compromise or settle the said claim of infringementand gives Company all available information, assistance and authority to enable Company to do so. -7- NOW, THEREFORE, this Agreement is effective on the date of execution of the last party hereof. Dated: , 1982 CITY OF TUSTIN 300 Centennial Way Tustin, CA 92680 ATTEST: By Mayor City Clerk Dated: , 1982 SIMCON INCORPORATED 7655 Old Springhouse Road Westgate Research Park McLean, VA 22102 By President By Secretary RLL:lw:D:2/4/82 -8- DATE: TO: FROM: SUBJECT: January 5, 1982 Inter-Corn William Huston, City Manager C. R. Thayer, Chief of Police Police Computer Software System I recommend that you read the attached memo dated December 29, 1981, from Captain Wakefield, before proceeding to read my memo. I recommend that we follow all of Captain Wakefield's recommendations. I suggest that this item be presented to City Council as soon a possible, preferably on the Agenda of January 18, 1982. As indicated in Captain Wakefield's memo, we have been working for several years with PADS in attempting to bring forth a police computer system. I wish to inform you that without exception the Police Chiefs who have been involved, Tustin, Placentia, and Fountain Valley, are thoroughly disgusted with PADS' inability to perform. Monies that were paid in the 198.0-81 Fiscal Year were paid with the express promise that something would be achieved in the area of computerization, exploring various programs, including the POSSE and CASS programs which, as indicated by Captain Wakefield, has not been completed by PADS. I know that the response is that they have had a change in management, a change in personnel. They have been doing that ever since I arrived in the City of Tustin, four years ago. I see no change for the future. The POSSE and CASS systems would bring us in line with updated, automated records keeping, the additional bonus of being able to use the Hewlett-Packard 3000 for word processing, which could include an attachment for one-time input for report writing, report filing and microfiching are available with the Hewlett-Packard 3000. However, at the present time, we need to go forth with the approval of the City Council to continue and appropriate an additional $6,750 for implementation of the POSSE-CASS systems. These monies can be used from salary savings experienced from July 1 to December 31, 1981. cc: Ron Nault, Finance Director Captain Wakefield CRT: DATE: TO: FROH: SUBJECT: December C. R. Thayer, Chief of Police Captain Wakefield Police Computer System Software The Police Departments within the cities of Fountain Valley, Placentia, and Tustin have been affiliated with Public Agency Data Systems (PADS) for over two years for the purpose of formulation of a police software system for the Hewlett-Packard 3000 computer. At the present time, Fountain Valley Police Department has software installed and operational for BCS reports, arrest ledger, department statistics, and parking citation control. The City of Placentia received software for the BCS and arrest ledger, but, as yet, have been unable to make them operate properly. Further, PADS apparently does not have enough knowledgeable personnel to remove the bugs from the system, to allow it to operate. PADS, to date, has not been able to fulfill their obligations regarding the training of the clerical staff at Placentia P.D. for operation of the system. Currently, Placentia reports that their computer hardware and software is sitting inoperable, with no activation date available. To date, Tustin Police Department has received the hardware we purchased, but no police software. In repeated contact with PADS, no date for implementation of the software has been obtained. Due to the lack of performance from PADS, various other avenues of obtaining computer software were explored. These avenues included the feasibility of retaining a consultant for purposes of designing our own custom software, and/or incorporating an existent system that was up and functioning and compatible with the Hewlett-Packard 3000 hardware we currently possess. The avenue of retaining another consultant for development of custom software was explored and discarded, due to the fact that consultants are expensive ($50 an hour, plus expenses and mileage) and this alternative would leave us in much the same situation we are currently in. It was exceedingly difficult to get a firm time or cost estimate. Also explored was the feasibility of utilizing an existing system, one that was up on line, and operating, for the Hewlett-Packard 3000 hardware. Of all systems looked at, the software packages offered by Simcon Corporation were the best. Simcon has its headquarters in Virginia, but has a west coast office, currently Page 2 Police Computer System Software 12/29/81 working out of Simi Valley, California. Their software consists of many different systems, however the two of interest to us are those called POSSE and CASS. POSSE (Police Operations Support System-Elementary) is a generalized computer system made up of a number of modules from which a wealth of operational information can be gleaned. The following modules are included in POSSE: 2. 3. 5 6 7 8 9 Calls for Service Offense/Incident File Arrest File Uniform Crime Reporting Statistics Juvenile Contact Index Property and Inventory Control Personnel/Training Records Wants/Warrants Master Name Index or Alpha File The Crime Analysis System Support (CASS) computer software system provides a generalized set of automated tools which will support the various crime analysis functions in the agency. The files are defined by the user agency, and can be custom tailored to meet the specific needs of the agency. Through utilization of this system, crime patterns, offender characteristics, and the best utilization of agency resources in response to changing crime problems can be accomplished in a timely manner. Both POSSE and CASS were observed in operation in Simi Valley Police Department. The operation, and information obtained from these systems, will be suitable to our needs today and are more than capable of absorbing our continued growth. Simcon Corporation markets a computer-aided dispatch software package which will interface with the POSSE and CASS systems. Additionally, Hewlett-Packard offers a word processing package for the HP 3000 hardware. This word processing package, if implemented, would enable reports to be transcribed on the computer terminal keyboard. The inputting of data for the POSSE-CASS system would be automatically accomplished by the computer through the word processing system. Future implementation of this enhancement would eliminate one complete step in the process of transcribing dictated reports to the storage of necessary data from these reports within the computer. Page 3 Police Computer System Software 12/29/81 The cost for the POSSE and CASS software systems as obtained from Simcon is $15,750, until February 1, L982. If two or more agencies purchase the POSSE and CASS installation, Simcon will offer a 25% discount, making the cost for both systems $11,813 per agency. After February 1, 1982, the cost for the two systems will be $21,500.- Included in this cost is all installation, system initialization, on-sight training/briefings, one year software support, and all documentation for the systems. Attached is a letter from Ralph Ioimo, Western Region Manager for Simeon Corporation, outlining the costs and benefits of the POSSE-CASS software package. In the 1980/81 Fiscal Year, Tustin Police Department paid $7,500 to PADS for computer software including departmental statistics, BCS, and arrest ledger reports. Also included in this $7,500 was $1,000 for individual police agency analysis which was to be completed by March 15, 1981. As of this date, we have nothing to show for our money. PADS currently has in operation a parking citation control software system which is functional in Fountain Valley, and being sold to other agencies throughout the state. Reports from Fountain Valley indicate that this system works satisfactorily, and they consider it an asset. If implementation of the POSSE-CASS system can be accomplished, it is recommended that we explore, and push for, the implementation of the parking citation control system within the City of Tustin. At the present time, we have $9,000 in the 1981/82 Fiscal Year Budget earmarked for computer software. Additional appropriations of $6,750 would be necessary for implementation of POSSE and CASS. However, Placentia has indicated a strong interest in also obtaining the POSSE and CASS systems installation. If Placentia does purchase this software package, a supplemental appropriation of only $2,813 would be necessary. Based on the fact that we know not what direction Placentia will be taking, and the fact that a decision regarding this should be made by February 1, 1982, it is recommended that approval for supplemental appropriations be requested for $6,750 for the implementation of the POSSE-CASS systems. These funds are available in the area of salary, due to salary savings experienced during the first half of Fiscal Year 1981/82. With your concurrence in this matter, memos to the City Manager and to Simcon Corporation will be forthcoming for your signature. Respectfully submitted, Fred Wakefield, Captain Commander, Services Division FW:dh 7655 OLD SPRINGHOUSE ROAD. WSSrGATE RESEARCH PARK, McLEAN VA. 22102 (703) 734-;202 December 21, 1981 Lt. Fred Wakefield Tustin Police Dept. Centennial At Main Tustin, Calif. 92680 Dear Lt. Wakefield: I would like to thank you for the opportunity to sit down and discuss POSSEE and CASS. As we discussed both POSSE and CASS are very powerful law enforcement computer systems that significantly enhance law enforcement's productivity and effectiveness. As you are aware these systems were developed through the assistance of L.E.A.Ao and are available in public domain versions on Data General, Perkin-Elmer, and Durango free of charge except fo~ postage and handling. CASS is available through public domain on Hewlett Packard. POSSE on Hewlett Packard, however, is proprietary to Simcon. Simcon's version of both POSSE and CASS have been significantly enhanced over the original public domain releases. The CASS version offered by Simcon has the following feature~ not found in the public domain versions: - Soundex capability for name searches - Interfaced to TDP (Text and DocuKLent Processor or Word Processing} - April 1, 1982 CASS will read POSSE data files. It should be noted that there is no charge for the CASS software. The only costs associated with CASS are for installation and training. POSSE on the Hewlett Packard has never been in the public domain. The transfer Of POSSE to the Hewlett Packard hardware was done solely at the expense of Simcon and therefore is proprietary to Simcon. The H.P. version is by far the most superior of all POSSE versions. The following is a listing of the enhancements found in the H.P. system: -2- December 21, 1981 - Utilization of function keys to transcend from one program to another - Capability to support a geo file - Ability to print any screen format desired - Ability to repeat an entry by use of function keys - Interfaceable to a computer aided dispatch system - April 1, 1982 interfaced to CASS. Once again Simeon is not charging for the software only for installation services. As you are aware~ Simcon is planning to charge a one time license fee beginning January 1, 1982. Since we have been negotiating with Placentia, Tustin and Fountain Valley for quite some time, Simcon is willing to offer the following: Simcon will install both POSSE and CASS for any of the three agencies for $15,750. If two or more agencies purchase the POSSE and CASS installation, Simcon will offer a 25% discount. Thus the cost for both systems $11,813 per agency. Obviously, we will not be able to extend this offer indefinitely. Therefore Simcon must receive some form of commitment by February 1, 1982. I hope this will assist each of you with your planning. Simcon is looking forward to working with each of the cities. I am enclosing a System Implementation product brief. This describes the services we will be providing. If you have any further questions or if I may be of any further assistance please do not hesitate to call. Sincerely, Ralph E. Ioimo Manager Western Region REI/sb PRODUCT BRIEF SYSTEM IMPLEMENTATION SERWCES SIMCON offers a fully-integrated software system imple- mentation service for major law enforcement software packages. The objective of this service is to allow agencies to take full advantage of automation using proven software. This full service enables agencies with minimal data pro- cessing staff to obtain the benefits of automation and to quickly implement these systems. System implementation service packages are available for the following systems: · POSSE-Police Operational Support System- Elementary. POSSE is a complete management infor- mation and records system designed for use in sinai(- to medium-sized police agencies. POSSE automates the master name index, calls for service (work(oad) reporting, UCR preparation, and investigative files. · CASS-Crime Analysis System Support. CASS is a flexible file management and retrieval system. Known offender, suspects, FIR, and other files can be created quickly and searched by any criteria desired. · CAD-Computer Aided Dispatch. The SIMCON CAD SOFTWARE INSTALLATION · Modifying all tables, report headings, and other soft- ware features to customize the software to the user agency · Modifying the software to work on the specific hard- ware configuration and operating system, as required SYSTEM INITIALIZATION · Initializing the system to set up starting tables and menus for system operation · Defining code tables and other agency-unique soft- ware parameters system supports complaint taking and dispatching with automatic address look-up and various statds dis- plays, as well as capturing calls for service data for management reports. IMIS-Investigative Management Information System. IMIS is an automated approach to managing criminal investigations within law enforcement agencies. Its objectives are to manage investigative workload, assess unit and individual performance, monitor case status, support budget requests, and provide victim/witness feedback. FMIS-Fleet Management Information System. FMIS is a complete fleet maintenance system for law en- forcement agencies. FMIS provides an extensive vehicle maintenance and fuel cost analysis showing maintenance and vehicle down time. The system also provides gasoline and oil efficiency by individual vehicle and fleet costs. The system implementation service includes software installation, system initialization, on-site training, software support, and documentation. · Completely installing the software and testing all modules against standard test data · Generating an operating system configuration to maximize system e, ;iciency · implementing initial test files to establish system performa'nce · Providing technical support for manual interfaces (forms and procedures) ON-SITE TRAINING/BRIEFINGS · Training the agency system manager in operating the hardware, system software, use of utilities, etc. · Training data entry personnel · Training users in inquiry/report preparation · Briefing supervisors and management in system features and uses SOFTWARE SUPPORT · Maintaining all software for one year · Providing toll-free telephone service for one year beyond the initial training period to answer questions about any aspect of the sof~ware · Providing copies of any enhancements added to the system for a one-year period DOCUMENTATION · Five copies of the system user manual · One copy of systems/programming documentation · One copy of all training aids For furl~er information, contact:. Mr. Paul Wormeli, DF rector of Applied Microsystems Division. at SIMCON Incorporated. ©sIMeON INCORPORATED, 7655 Old Springhouse Road. McLean, Virginia 22102 (703) 734-1202 SIM-64-1