HomeMy WebLinkAboutRPT 2 MICOM WORD PROC 2-17-81DATE:
February 11, 1981
REPORTS
No... 2
2 17~811
Inter-Corn
TO:
FROH:
SUBJECT:
HONORABLE MAYOR AND CITY COt~CIL
GARY NAPPER, ADMINISTRATIVE ASSISTANT
MICOM ~I)RD PPDCESSING MAINT~ANCE ~LREEMENT
At the September 15, 1980 Council meeting, City Council directed Staff to
review the Mi~omWord Processing Maintenance Agreement relative to service
response time and penalty clauses. Since that meeting, Staff and the City
Attorney have been working with Micom to read~ an agreeable contract
regarding our maintenance service. During this negotiation period of 4.5
months, Mi~0m continued to service and repairour 7 word processors at
their cost.
The attached documents represent our entire maintenance contract, and
addreses all concerns raised by City Council, including:
1. A 4-business hour response time from notification by City.
2. A credit penalty of .5% of the monthly maintenance charge for each
additional hour or part thereof when failing to respond within the
timeperiod allotted.
3. A credit penalty of .5% of the monthly charge for each hour of
downtime over 12 hours during any 24-hour business period.
4. An afterhours/weekend response time within a monthly average of 4
hours.
The annual contract (Dst of $8,654.00 includes all parts and labor, and
this cost was previously approved by City Council on September 2, 1980,
along with the original purchase of the systems. Maintenance billing
becomes effective upon the final date of system installation, which
occurred on January 21, 1981 (1 1/2 weeks before the City's execution date
of the agreement).
As indiCators of Micom's actual service experience in the L.A./Orange
County area, their following data is suk~itted:
Mean days between service calls
Mean time to repair system
Average response time
125 days
.90 hours
1.16 hours
Additionally, the MicomWord Processor (which the City purchased) has w~n
the Datapro Award for 1978, 1979, and 1980 (2 certificates attached; the
1980 certificate is to be received in March). This is awarded each year
to the one outstanding system based upon user acceptance, after
nation-wide survey and vendor oompetition. Other published survey
material on Micom has been included for your information.
in light of Micom's service reputatio~ and our approved maintenance
contract, staff is secure in the belief that our word processing
investment will be adequately maintained in the future.
Respectfully submitted,
~~ s~sis tan t
GN:dmt
attachments: Maintenance Agreement, Addendum 1 and 2. 1979 and 1978 Micom Datapro Awards
The Office Products AnalySt, August 1980 report
ITllEO
Attachment I
MAINTENANCE PLAN AGREEMENT
CUSTOMER NAME
81LL TO STREET ADDRESS
CITY 'r,,~- ~ ,-,
300 Centennial Way
STATE
CUSTOMER INSTALLATION ADDRESS
CITY
CUSTOMER'S PURCHASE ORDER NUMBER
CA' ZiP CODE 92680
Ac Ab~v~
STATE ZiP CODE
REMARKS
8383
MODEL SERIAL NO. DESCRIPTION ZONE QUARTERLY ANNUAL EFFECTIVE
: RATE RATE DATE
W£~.Shee~ Fe~d~r 1-21-81
(2) 2001-8 2001 -uuwl~e ~racm / 2646
~) 2001-,% 2001DD Qume 15" /Sheet Feeder 2528 1-21-81.
~3) 2001-3 2001DD Qume 15" 3480
TOTAL 8654
~ IF ADDITIONAL SPACE IS REQUIRED, CHECK BOX AND ATTACH ADDITIONAL LIST
The underslgned customer (hereln called the "Cust. omer'3 agrees to 'purchase, and Mlcom
Systems, Inc. (herein called "Mlcom"}, agrees to provide, the maintenance described In this
Maintenance Plan Agreement (herein called the "Agreement") for the MI,:om equipment (herein
called the' "Equipment") Identified in this Agreement in accordance with the prices, te~.s and con-
ditions contained hereln and as set forth in Micom Data Systems. Inc. Equipment and Accessories
Price List. -'-
-.
MAINTENANCE PLAN AGREEMENT
,. INVOICING .'
Mlcom Data Systems, Inc.,. (herein called ('Micom') agrees to render to the undersigned~
Customer, maintenance service 'on 'tl~e Micom equipment listed on the reverse hereof at the
basic rates prescribed by Micom, such rates to be payable in advance.
*..
2. DESCRIPTION OF MAINTENANCE
Except as herein otherwise 'stiPulated, the maintenance will consist of;
A. Corrective Maintenance Calls: During Micom's regular business hours, when requested by the
Customer, emergency service will be rendered as promptly as possible. At other times when per-
sonnel are available, emer. gency.service will be rendered at Micom's overtime rates.
B. Preventive Maintenance Inspections: During Micom'~ regular business hours, at ~'easonable Inter-
vals selected by Micom, periodic inspections will be carried out for the purpose of testing cleaning,
lubricating and adjusting the equipment.
C. Replacement' o~ Parts: Wheh'necessary to ensure proper functioning of the equipment,
parts other than operating supplies or media will be replaced by Micom on an exchange
basis without charge.
D. Operating Software Maintenance: Operating software will. be updated from time to time
without charge at the discretion of Micom to maintain or Improve the system's perfor-
mance or reliability..
E. Hardware Modifications: Modifications to the hardwar, e will be performed from time to time
at-the discretion of Micom in order to maintain or impro;~e performance or reliability of
equipment. ' ' i ........ '
3. AFTER HOURS. LABOR RATES'., .........
Afl'er regular busines£ hours and on Saturdays and Sundays $100.00 per hour
13aslc rates apply to hours of equipment usage up to 52 hours per week. If custor~er runs a 2nd
shift, customer will be charged and shall pay an additional charge equal to 50% of the publish-
ed basic ch~ge. Any. service provided at customer req.uest outside of normal business ho.u?
will be charged at published rates.
4. LIMITATIONS. Maintenance service does not include:
(ii)
(iii)
·
(v)' ;.any force of nature,
A .' the fumlshlng of supplies,.
13~. making specification changes,
C. performing services connected with relocation of the Equipment,
D. adding or removing accessories, attachments.or other devices or alteration of .the Equip-.
ment,
E. repair or replacement of parts necessitated L--y - -
(i) accldent or abuse,
use of operating supplies other than those comparable to Micom,
Impro~r operation of'tl~e Equip .merit, ' ' ' '" ' :'" "
acts of third parties, .. - - - '- --. .. .:
· ;Iteratlon.of the Equlpr~ent, and/or the standard operating software supplied by Micom.
Repairs and replacements necessitated by any 4(A) through 4(E) will be undertaken by. Mlcom
only on the Customer's approval of estimated additional .charge.s and the Customer's agree-
merit to pay the actual charge.
Only Micom approved accessories or devices'may be attache~l to the Equipment.
· Micom assumes no liability for the destruction of files stored on flexible diskettes.
MICOM SHALL NOT BE RESPONSIBLE FOR LOSS OF TIME, MALFUNCTION AND/OR DAMAGE TO
THE EQUIPMENT IN THE EVENTiTHAT THE EQUIPMENT IS OPERATED UNDER ENVIRONMENTAL
CONDITIONS OR WITH OPERATING SUPPLIES OTHER THAN THOSE COMPARABLE TO MICOM.
TI~RMINATION .'
This agreement shall become effective on its date and shall remain in force for a period of one year and
from year to.year thereafter unless terminated by either party upon written notice given to theother party
at least 30 days prior to th,e end of the first or any subsequent year. in the event customer breaches the
maintenance contract prior to the end of the initial 12 month agreement i~eriod, customer shall pay the
monthly charge for the balance of the agreement period. During any 12 month extension period,
customer shall pay the monthly charge for the balance of the agreement period. Any such notice given
by Micom or the Customer shall be:given to the other at the address shown on p'age I of this Agreement
and shall be deemed delivered'When a properly addressed letter containing such-notice postage
prepaid, is deposited in the U. S. Mails.
~_o. CHANGES
· Customer agrees to pay Micom for such maintenance service at the aforesaid rates and on the terms.
stated herein~ Micom may change prices, terms and conditions effective at the end of the initial twelve
.12) month period or any subsequent twelve {12) month period but not by less than forty-five (45) days'
written notice to customer prior to the expiration of any such period. If any change is unsatisfacto.!7 to
customer, customer may cancel it's Micom maintenance agreement upon at least thirty (30) days'Writ-
ten notice prior to the expiration of the then current twelve (12) month period.
CONTINGENCIES
Micom shall not be responsible for failure to render service du'e to causes beyond it~ control, including,
but not limited to, work stoppages, fires., civil disobediences, riots, rebellions, acts of God and simllar
occurrences. .
LIABILITY' FOR INJURY OR DAMAGE. ' MlCOM SHALL NOT BE LIABLE, FOR ANY INJURY TO THE
CUSTOMER'S PERSONNEL OR DAMAGE TO THE CUSTOMER'S PROPERTY ARISING FROM ITS
OWNERSHIP OR USE OF THE EQUIPMENT MAINTAINED BY MICOM UNLESS'SUCH INJURY OR
DAMAGE IS A DIRECT RESULT OF NEGLIGENCE OF MICOM. FURTHERMORE, MICOM SHALL NOT
BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY DELAYS OR OTHER CIRCUMSTANCES IN
RENDERING MAINTENANCE SERVICE HEREUNDER, AND MICOM SHALL NOT BE LIABLE IN ANY
EVENT FOR INDIRECT OR CONSEQUENTIAL DAMAGES CAUSED BY ITS FAILURE TO TIMELY OR
PROPERLY PERFORM ITS OBLIGATIONS HEREUNDER, MICOM SHALL NOT BE RESPONSIBLE FOR
FAILURE TO RENDER SERVICE DUE TO STRIKES, FIRE, FLOOD AND OTHER CAUSES BEYOND ITS ...
CONTROL NOR WHERE'THE EQUIP. MEi-~.T IS DAMAGED DUE TO NEGLIGENCE OR MISUSE BY THE'
CUSTOMER.'
GENERAL
. Customer represents that on the date hereof the equipment has been Inspected and Is in
good operating conditions.
B. Free Access: Micom shall have free access to the Equipment to perform MPA services dur-
ing its normal business hours.
C. Taxes: Not withstanding anything to the contrary contained herein any 'tax (other than State
or Federal Income .Taxes of Micom) now or hereafter asse.ssed, levied or imposed by any
governmental authority based upon or measured by the pl'oceeds of the service rendered
by Micorn, or any part thereof will ba added to the rates prescribed by Micom.
D. Asslgnmer~t: Thls agreement may not be assigned by customer without the prior written
consent of Micom. :
E. Headings: ' The headings a[3d titles of this Agreement are inserted only for convenience and
shall not affect the interpretation'or construction of any provisions. · -
F. Entire Agreement:
G. MICOr4 warrants that t~e Equipment sold hereunder is free from defects in
material and workmanship and is serviceable for a period of five years after
the Equipment installation date; provided, if anyone other than MICOM's
technical representative (or such other person approved in writing by MICOM)'
services the Equipment:at any time, MICOM may, at its election, terminate this
warranty. MICOM HAKES NO REPRESENTATION OR WARRANTY OF ANY OTHER KIND,
EXPRESS OR II, PLIED, WITH RESPECT TO THE EQUIPMENT, I~I4ETHER AS TO
NERCHANTABILITY, FITNESS FOR A PARTICULAR P~UR~OSE OR ANY OTHER HATTER.
September 22, 1980
MICOM DATA SYSTEMS, INC.
505 N. Tustin Avenue
S, uite 230
Santa Aha. Californ;a 92705
fl14)
Mr. Gary Napper
Administrative Assistant
City of Tustin
300 Centennial Way
Tustin, CA 92680
Dear Gary:
In response to your request regarding the ~intenance Agreement policy be-
tween Mlcom and the City of Tustin, the following imformation is submitted:
For "On-Call" service Micom's maintenance personnel shall arrive at the
City of Tustin installation site within four (4) hours after notification
by the City of Tustin that service is required. Except for causes beyond
the control of Micom, if the maintenance personnel fail to arrive at City
of Tust!n's installation site within four (4) hours, inside the 50 mile ra-
dius, }~com shall grant a credit to the City of Tustin in the amount of
percent of the monthly maintenance charge for each hour or park thereof
(prorated) beg~nning with the time of notification an~ ending with the time . .
of arrival.
If a machine remains inoperative due to a malfunction through no fault or
negligence of the City of Tustin for a total of twelve (12) hours or more
during any twenty-four (24) hour period, Micom shall grant a credit to the
City of Tusttn for each such hour in the amount of .5 percent of the month-
ly maintenance charge for the inoperative machine plus .5 percent of the
monthly maintenance charge for any machine not usable as a result of the
breakdown. Downtime for each incident shall start from the time the City
of Tustin makes a bona fide attempt to contact }~com's designated represen-
tative at the prearranged contact point until the machine is returned in
good operating condition. When maintenance credit is due, the total number
of creditable hours shall be accumulated for the month and adjusted to the
'nearest half hour. Time required to reconstruct .data stored on disc fiJes,
drums, tapes, memories, etc., shall be considered as downtime.
Sincerely,
Branch Manager
-PHILLIPS
ADDENDUM NO. 2
TO:
RE:
CITY OF TU5TIN
5'00 Centennial Way
Tustin ~ California
ATTENTION: Mr. Gary Napper
Administrative Assistant
;
MAINTENANCE: PLAN AGREEMENT SIGNED ON BEHALF OF MICOM'
/z /80
Gentlemen:
· This Addendum N~. 2 is an addendum to the Maintenance Plan Agreement
and Addendum No. 1' [hereto~ copies of each of which are attached to this
Addendum No. 2.
Anything stated in the Maintenance Plan Agreement and Addendum No. 1
to the contrary~ notwithstanding~ it is hereby agreed by and between the
City of Tustin and MICOM Data Systems~ Inc. as follows:
1. MICOM will provide corrective maintenance service for MICOM
equipment wherever requested, by. City. Maintenance service will be rendered
in a prompt and expeditious manner. Emergency service (meaning service .....
required because equi(>ment is fully or partially inoperative in some material
respect) will be provided by MICOM maintenance personnel arriving and
commencing repair work within an average of four (4) hours of the time
MICOM has been notified by City and completing required corrective work
expeditiously.
2. If emergency ..corrective maintenance or any part of it is required to
be done other than between the hours of 8;00 a.m. and 5:00 p.m. Monday
through Friday, in order to comply with the requirements set forth in
paragraph 1 above, City will pay to MICOM $100.00 for the first man-hour
spent on such work and $?0.00 for each man-hour thereafter.
3. Customer has' not inspected the equipment and is not capable of
inspecting the equipment and therefore makes no representations about
whether it is in good operating condition on the date of delivery.
4. Upon each failure of MICOM to provide maintenance as provided in
· this Addendum No. 2, Git>' shall receive a credit in its favor equal to .5% of
the monthly maintenance charge for each hour or part thereof from the time
of notification to the time of arrival of MICOM's maintenance personnel and
commencement of corrective work.
5. City shall be entitled to a credit for any time2that a machine remains
inoperative due to a malfunction through no fault or negligence of City which
continues for twelve (12) hours or more during any twenty-four (2~} hour
business period, which credit shall be equal to .5~ of the monthly
maintenance charge for the inoperative machine plus .5~ of the monthly
maintenance charge for any other machine not useable as a result of the
breakdown of the first machine, with these credits being for each hour of
such breakdown, including time required to reconstruct data stored on disks~
files, drums, tapes, memories, etc.
Dated:
J(]R:se:D:9/29/80
JOR:se:R:10/17/80
AE;P:vv:R:11/13/80
A(3P:vv:R:12/12/80
, 198~/ CITY OF TUSTIN
Date ~ - ~
City Attorney
Attachment 3
--~'~~F RECEIVED SEP 5 1980 RECEIVED %V~'"'~c~¢' '¢ ~/''
~ ~.' 0 Z 1988 August, 1980
Vol. 4, No. 8
ICE PRODU~S ANALYST
. .... . ., U3~~~ ..... ~~
monthly newsletter devoted to me . ~:.~;=~~~¢~:~,~.~~~
cost/pe~ormance analysis o, office products ~-- ................. ' ~
~-~~¢%7::jj~~~]iIA/~'' · COPIERS · REPROGRAPHICS
· ' --" .............. ~ ~ · WORD PROCESSING
Which Standalone Word .Processor ~ Best for You?
Despite the recent focus of attention on multi-terminal word processing
systems, the standalone sector is still very much alive, as confirmed by IBM's June
announcement of its Displaywriter. Standalone word processors are ideal for small
· organizations, dedicated tasks within a large firm, or for users trying to "walk before
they run." For those who feel they may eventually want to expand to a multi-terminal
configuration, a standalone which can be upgraded to share a data base and peripherals
should be considered.
In this issue of the CPA, we have evaluated the Burroughs R III, Dictaphone
Dual Display, Micom 2001, Vydec 1800 and the Xerox 860. On the basis of extensive
end-user interviews, we have rated the-s, yst~ms below ac_c~rding~o_q_~reliability, service,
features and overall cost/performance, as can be seen in Table L
CRT Screen Size
Screen Format
Buffer Memory
Memory Size
Simultaneous Edit/Print
Storage Medium
Media Capacity(chars.)
No. of Media Stations
Printer and Speed
Print Pitch
Communications Option
Multi-terminal Option
Price
Table I
System Soecifications and OPA
Burroughs Dictaphone ~Micom / Vydec Xerox
R III Dual Display~0~l__~_~,/_ 180__0 860
9" diag. 15" diag. ]?J~--d-~ag. 8"x10.5" 8"x10"(2)
30 lines x 66 lines x 31 lines x 64 lines x 66 lines x
72 chars. 102 chars. 80 chars. 96 chars. 85 chars.
9K 7K 8K 4.1K 5.6K
64K 96K 65K 24K+ 96-128K
Yes Yes Yes Yes Yes
Diskette/2D2S Diskette Diskette Diskette Diskette/
Diskette Disk
144K/286K 500K 3O0K 250K 300K/10MB
2 2 1 or 2 2 2
Qume,55cps Diablo,40cps Qume,45-55cps Qume,45cps Diablo,35cps
10,12,pro. 10,12,pro. 10,12,pro. 1~,12 10,12,pro.
Yes Yes Yes Yes Yes
No Yes Yes Yes Yes
$9,895-14,500 $15,950 $12,500-13,500 $13,70G $13,500-15,39U+
OPA Overall Ratings ' / %~
--Editing Capability Good-Excel. Excellent ~/~ellent Gooa Excellent
Reliability Very Good Good /Excellent Very Good Very Good
Training Good Good / Very Good , Good Good
Service Good Very Good / Ver~ Good/ Good 'ger~. Good
Cost/Performance Very Good Very Good I Excel!~n~ Good ~ Very Go~d
Rank {1 = Best) 4 3 ' ~~ .1 /_= . 5 2
(1) The opinions expressed in this table and newsletter are strictly those of the
editors and publisher of the OPA. [2) Par~ial-Page d~$u!ay also avaiia~le.
Ease oK Operat'ion' '
Quality of Training
Vendor's Support"-
-- Quality of Service
Table II
CPA End 'User Evaluation
Burroughs Dictaphone
R III Dual Display
.very Good very Good 'Excellent
,~Good ..Gock] Very Good
'GOO~ Very Good Good
Verg' ~od': GOOd F~xcellent
Good Very Good Very Good
ryder Xerox
1800 860
Promptness of Service "Fair ' Good Very Good
Editing Capability Excellent(I) Excellent Excellent
Long Document Applications Very Good Excellent ~/ery. Good(2)
Co~ r espondence .Appl ica t ions .'Excellent' Excellent ; Excellent ~
Good - · . ... Very Good
· J .' ' . [~ Excellent Excellent .... Excellent
Deleting Text. ] .......... ' ....... ' '
Ease of Handling Medi'a~~'''h '" Good '"~ : :~'~ ,Very G6od .... Very'Good
Display Quality~..".-''d'-. '~ '. Very Good .'- Excellent. Very Good.
_Productivity Iflcreases ' Excellent .Very Good " Excellent
,verall Evaluation ' ' Very Good- Very Good Excellent
".-.' '":'(]l~ Models 330 and 340 · (2)
' . : ' ."~ollowing Pitney Bowes' a'equisition of Artec, a small manufacturer of r,
processing sy~s.L most notably its popular single-line dispIay unit, the ~ 0" the
sales and supporl'-~nctions were delegated-to its Dictaphone-subsidiar,,},~", om -of-the-
largest manufacturer~.~dictation'equipment. Not only does Dicta...~. ne al~.eady have
an extensive sales organ~on in place, but as a vendor of~ffd [~rocessing "input"
~splay is unique~'kkthat it ef~only s~stem on the market which
features both a 37 character display abo~ board and a full-page CRT screen.
'~ood Fair
Good Good
Very Good Very
Very Good Very
Good Very
Good Very
Good Excel
Good Excel
Excellent .Excel
Good .Good
Very Good .yery
Excellent ,Excel
'.V~ry Good' Excel
Very Good' 'Excel
· Very Good Excel
Good Very
~uai Diskette version
The single-line display enables the oper~ typing errors quickly and receive
error or prompting messag?' larger d~l~y is helpful when making edir~.ng
corrections or format changes~ Dual Display ($15,~'9'9'9'9'9'9'9'~) can be used as a standalone
.or in a shared-resource ~f' ~ration where up to eigh%,..work, stations (either Dual
Displays or sing~spla~., can share up to four dual-d~'ns~oppy d?k drives.
Lhs~ . less and thus were .s{ill very early on ~r. ve..lrif.t~qr,.rce..nt of
~st ms represented new installations while th~~imaril~y,~ec
IBM equipment. Many users were upgrading Art'6e~?$~qt~i.nsta!laCl0nS' ~
DATE;
February 11, 1981
2 -.17 ~81
Inter-Corn
TO:
FROM:
SUBJECT:
Honorable Mayor and City Council
Roy Gonzales, Personnel Director
Report of Employee Turnover
Attached are two statistical sheets concerning turnover rates. The figures are
computed on the basis of total full-time terminations and total non-probationary
terminations. The second report only considers terminations or permanent, non-
probationary employees, and is in many ways a truer reflection of the changes
which have been made.
The total terminations report shows a significant increase in termination in
1979 with some decreases in 1980. It is important to note the decrease in
sworn police terminations. This is a vital position, and the consistency
gained by maintaining a balanced stable work force greatly improves the effi-
ciency and quality of the police response.
The total terminations report includes those employees who quit after a short
period, who are terminated for cause during probation or otherwise do not
complete one year of employment. This reflects, in part, a change in City
attitude toward using the probationary period as a screening tool, and not
passing employees unless they meet the City's needs and standards. It also
reflects a change in the marketplace which has led more individuals toward
City employment who do not understand the differencies between public and
private employment, and who subsequently are dissatisfied and leave the City.
There has been a higher per capita turnover rate among maintenance and police
non-sworn employees which reflects, in part, both of the trends indicated above.
We are attempting to determine more precisely the reasons for this turnover in
order to attempt to stabilize those areas.
The non-probationary terminations report shows a significant increase in 1979
with a substantial decrease, in all areas, in 1980. This is important to note
since it means we have been more effective in maintaining the longer-term, exper-
ienced employees which helps maintain the quality and efficiency of City services.
Tustin is a smaller, transitiona~ City, and it is not unreasonable to have a 15
to 20% turnover rate, depending upon the influences of the general labor market.
Many employees gain experience here and will move to larger cities or higher
positions in smaller cities as a means of advancement. This is generally a posi-
tive situation, as these employees are motivated to prove their capacities, and
will often outperform a more stable counterpart. The emphasis of this office is
not to eliminate all turnover, but to eliminate unnecessary terminations and the
concurrent waste of City funds and efforts.
Honorable Mayor and City Council
February 11, 1981
Page 2
It is intended that this report will be updated on a quarterly basis and
submitted to the Council as an informational report with any relevant
comments or analysis.
RPG/ka f
Attachment
TURNOVER STATISTICS
NON-PROBATIONARY TERMINATIONS
G~E~L
EMPLOYEE SWORN POLICE
% # %
TOTAL
EMPLOYEE
%
1978
QUARTER 1 3 3.4
Q2 0 0
Q3 3 3.4
Q4 5 5.6
TOTAL 11 12.4
0 0
1 2.1
1 2.1
1 2.1
3 6.3
3
1
4
6
14
2.2
0.7
2.9
4.4
10.2
1979
1980
QUARTER 1 ' 6 5.9
Q2 8 7.8
Q3 6 5.9
Q4 2 2.0
TOTAL 22 21.6
QUARTER 1 3 3.1
Q2 5 5.2
Q3 7 7.2
Q4* 1 0.8
TOTAL 16 16.3
7 14.6
1 2.1
6 12.5
2 4.2
16 33.3
2 3.7
0 0
1 1.9
1 1.9
4 7.4
13
9
12
4
38
5
5
8
2
20
8.7
6.0
8.0
2.7
25.3
3.3
'-3.3
5.3
1.2
13.1
* Water Employees included in totals
TURNOVER STATISTICS
TOTAL TERMINATIONS
GENERAL EMPLOYEE SWORN POLICE
~ % # %
TOTAL EMPLOYEE
#
1978
QUARTER 1 4 4.5
Q2 3 3.4
Q3 4 4.5
Q4 6 6.7
TOTAL 17 19.1
1 2.1
2 4.2
2 4.2
1 2.1
6 12 .~6
5 4.1
5 2.7
6 5.5
7 6.8
23 19.2
1979
1980
QUARTER 1 8 7.8
Q2 8 7.8
Q3 10 9.8
Q4 3 2.9
TOTAL 29 28.4
QUARTER 1 6 6.2
Q2 13 13.4
Q3 13 13.4
Q4* 5 4.3
TOTAL 37 37.3
8 16.7 16 10.6
2 4.2 10 6.7
7 14.6 17 11.3
2 4.2 5 3.3
19 39.6 48 32.0
2 3.7
2 3.7
1 1.9
2 3.7
7 13.0
8 5.3
15 9.9
14 9.3
7 4.1
44 28.6
* Water Employees included in totals