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HomeMy WebLinkAbout01 PC MINUTES 9-26-17 MINUTES ITEM #1 REGULAR MEETING TUSTIN PLANNING COMMISSION SEPTEMBER 26, 2017 7:00 p.m. CALL TO ORDER Given INVOCATION/PLEDGE OF ALLEGIANCE: Mason Present ROLL CALL: Chair Smith Chair Pro Tem Kozak Commissioners Lumbard, Mason, Thompson None PUBLIC CONCERNS CONSENT CALENDAR: Approved the 1. APPROVAL OF MINUTES —SEPTEMBER 12, 2017 Minutes of the September 12, RECOMMENDATION: 2017 meeting, as amended. That the Planning Commission approves the Minutes of the September 12, 2017 Planning Commission meeting, as provided. Motion. It was moved by Lumbard, seconded by Thompson, to approve the Minutes of the September 12, 2017 Planning Commission meeting, as amended. Motion carried 5-0. 2. TEMPORARY SIGNS WITHIN THE PUBLIC RIGHT-OF-WAY Continued item to the October On August 8, 2017, the Planning Commission held a second workshop 24, 2017 on the topic of temporary signs within the public right-of-way and Planning discussed three (3) code amendment options addressing the regulation Commission of temporary signs in the public right-of-way in light of the United States meeting. Supreme Court decision in Reed v. Town of Gilbert, AZ. The Commission received public input and directed staff to return with a modified option for Commission consideration prior to public notification and the publication of public hearing notices. RECOMMENDATION: That the Planning Commission direct staff to draft an ordinance addressing temporary signs in the public right-of-way based on a modified version of Options One and Two and conduct required public noticing and targeted noticing to impacted properties prior to the Planning Commission public hearing. Smith Smith asked the Commission to continue the item until the second meeting in October due to additional issues and concerns that have been raised., therefore, additional time is needed to review the item. Motion. It was moved by Thompson, seconded by Kozak, to move the item to the October 24, 2017 Planning Commission meeting. Motion carried 5-0. Minutes—Planning Commission September 26, 2017—Page 1 of 18 7:05 p.m. PUBLIC HEARING: 3. CONDITIONAL USE PERMIT 2017-15 APPLICANT: PROPERTY OWNER: Wesley Okamoto Robert Ko Martinez & Okamoto Architects Ko's Packers Square Inc. 15487 Seneca Road, Suite 203 747 S. Lemon Ave. Victorville, CA 92392 Walnut, CA 91789 LOCATION: 13132 Newport Avenue ENVIRONMENTAL STATUS: This project is categorically exempt (Class 1) pursuant to Section 15301 of the California Environmental Quality Act. REQUEST: To amend a previously approved CUP (CUP 94-15) relative to the hours of operation and to amend CUP 2015-27 for a Joint Use Parking Demand Analysis relative to the adequacy of the existing 269 parking spaces at Packers Square shopping center to accommodate a 7,600 square foot mental health out-patient crisis service facility. RECOMMENDATION: That the Planning Commission adopt Resolution No. 4349 (Attachment 1) approving Conditional Use Permit (CUP) 2017-15 to authorize the establishment of a 7,600 square foot mental health out-patient crisis facility with 269 parking spaces within the first floor of an existing medical office building located at 13132 Newport Avenue. Demkowicz Presentation given. Demkowicz shared with the Commission eighteen (18) written responses received by the Community Development Department and the areas of concern were listed as follows: operational characteristics, locational concerns, impact to existing businesses, traffic impacts, property values, re-zoning, and adequacy of parking demand analysis. She referred to the specific Conditions of Approval addressing the concerns previously mentioned. Binsack Binsack clarified Condition No. 1.8. In the event there were negative impacts and/or issues related to the Conditions of Approval, the Community Development Department could not automatically revoke the permit, but could initiate the revocation proceedings, which would be brought to a hearing before the Commission. The Commission would then make a recommendation to the City Council. Smith Smith asked staff that if the conditions are not being met, then there could be additional conditions placed to address those issues. He added that if there are challenges with those issues being addressed, then there is a process of a revocation hearing of the CUP that would take place to address those issues. Minutes—Planning Commission September 26, 2017—Page 2 of 18 Binsack Binsack further added that any applicant, who receives a CUP or entitlement, and if there is a revocation proceeding, receives due process which entails a public hearing. The only difference would be that if there is a revocation, then it is a recommendation to the City Council. The City Council is the body that would actually revoke the CUP. Binsack also clarified that this item was not considered a re-zoning. This type of use is considered a conditionally permitted use within the zone. Thompson Thompson asked for clarification on the hours of operation being the main focus. He asked about the allowed operational hours of similar uses in the area, since the applicant is asking for 24 hours a day/7 days a week operation. Thompson also asked about the traffic study, which assesses the site and how it is used and if the parking study was based on the center (if it were fully leased out, which currently it is not). Thompson referred to the current Exodus Culver City office and asked if there was further information (i.e. hours of operation, any noise complaints) in order to gain a better understanding of the facility. Demkowicz In response to Thompson's questions, the hours of operation are currently 7:00 a.m. — 7:00 p.m. (per the CUP for a medical facility in Packers Square). Demkowicz confirmed that the parking study was based on the center being completely leased and during the week. Celano Chief Celano visited Exodus Recovery center in Culver City, spoke with LAPD about potential impacts, and asked if there were complaints from the community. He is confident the proposal would be a well-run facility. He stated he would not endorse an application that he believed would be a negative impact to the community. Chief Celano confirmed that the Culver City facility is a 24-hour/7 days a week facility. There would be no lights/sirens during drop off. Smith Smith shared that he sometimes works in Culver City and that he reached out to one of the Assistant City Managers and asked similar questions Celano mentioned previously. Per Smith, Culver City's Assistant City Manager stated she had positive interactions with that facility and it had a positive impact with the community. It has not proven to be a problem or an area of concern for city staff nor have they had any noise complaints in that area. Mason Mason asked for one point of clarification from St. Joseph's with regards to the layout of the facility, specifically the entrance and the exit, as well as the operation. Lumbard Lumbard asked what the impact would be by law enforcement with lights/sirens (during an emergency) when clients are being dropped off at the facility. He asked Chief Celano how he would anticipate law enforcement interaction with the community. Lumbard also asked Chief Celano if this type of facility would help Tustin Police Department do their job better. He requested there be clarification from the applicant with regards to the floor plan (orientation of the building is facing the wrong direction, per the PowerPoint presentation). Celano Chief Celano explained the process and the purpose of this type of facility, which is an "urgent care center" for mental health. Currently, Tustin officers do not have a resource for mental health services; therefore this type of facility Minutes—Planning Commission September 26, 2017—Page 3 of 18 would save time for officers. As for the sirens, the Tustin Police Department does not turn the sirens on unless there is an emergency so the lights and sirens would not be turned on during drop off/pick up at that facility. Per Celano, this facility would be a tremendous benefit and resource to the Tustin Police Department and the community. Emergency rooms are not equipped to house people in a mental health crisis, which means officers are required to stay with an individual anywhere from 2-3 hours. With this type of facility, an officer can be back out in the field within 10-15 minutes protecting the community and preventing crime. This is a tremendous benefit and resource. Thompson Thompson referred his fellow Commissioners to Page 86 in the agenda packet which shows the correct orientation of the floor plan. 7:37 p.m. Opened up the Public Comments Section. Mr. Wesley Okamoto, architect for the project, made favorable comments to Demkowicz on her assistance through the process of the project. He reiterated that the occupancy is an allowed use within the land zoning and that the CUP is a request for an amendment with the parking to be joint use, as well as for the 24 hours a day/7 days a week. Thompson Thompson referred to one of the conditions which states "priority" or "preference" is given to the Tustin Police Department for individuals that they might bring to the facility. He asked how the screening process would work if it were Orange County Sheriff or the City of Irvine bringing clients to the facility. Thompson referred to the 24 hours a day/7 days a week operation and asked about the minimum number of hours needed to operate the facility since alternative facilities (non-emergency rooms) are not open 24 hours a day. In response to Thompson's question, Ms. Luana Murphy, from Exodus Recovery, provided the following information, in general: Exodus would give priority to all of law enforcement bringing in clients to Exodus, which is approximately forty (40) percent of the clientele that enter; other individuals come directly from hospitals, or are walk-ins; Exodus has been in business for twelve (12) years; Exodus would not reject a law enforcement referral, but they could reject an emergency room since that individual is in a safe place; when space is available, then Exodus would contact the emergency room and take in that individual; as per the minimum number of hours needed, Exodus runs similar to an emergency room so they must be open 24 hours a day (i.e. an individual in crisis arrives at 7:00 p.m. could take several hours to stabilize that individual); there is no other way to operate than to be open 24 hours a day; an individual who "walks in" to the facility (i.e. an individual in need of medication when they have run out) eliminates a crisis in the making. Kozak Kozak asked the applicant to share what a typical day in an Exodus facility might look like (i.e. number of individuals entered and staffing). Ms. Murphy stated the following, in general: Exodus is a secured environment for individuals brought in during a crisis; clients must be released ("delayed egress"); there are security guards at each door trained to handle the mentally there are nurses, RN's, LVN's, nurse practitioners, psychiatrists, social workers, and mental health staff on site at all times; she provided intake process whenever an individual arrives at the Exodus facility; discharged Minutes—Planning Commission September 26, 2017—Page 4 of 18 patients are driven to specific locations; discharge locations include: family, home, shelter, rehabilitation center, hospital; relationship between Exodus and St. Joseph, St. Joseph contacted Exodus because they identified the need for a crisis facility; approximately 18 percent of Exodus clients, across five (5) counties, are homeless individuals; Exodus develops a network of discharge facilities when they established within a city; Exodus does not release any individual onto the streets; an Exodus employee releases an individual to whichever facility Exodus is discharging this individual to; unless the individual is having a "real crisis (i.e. hallucinating), that individual will get medicated first; each case is different therefore there is no "typical" day; Ms. Murphy stated Exodus had 35,000 patients in 2016 and not one (1) complaint was received by neighbors; she referred to Napa Valley facility (opened only a few months ago) and Culver City (opened 3 years ago). Mason Mason asked how Ms. Murphy determined the average 16 — 20 patients per day and if it was based on maximum occupancy. She also asked if Exodus or law enforcement decides when an individual is a 51/50 (mental health hold). Mason asked Ms. Murphy to explain "discharge location" as well as an individual who decides not to take Exodus up on their services offered. She asked about the services the social workers provide (not only for shelters). Mason asked what percentage of the patients are exited as 51/50 and those individuals that leave on their own. She also asked about the relationship between St. Joseph's Hospital and Exodus and if someone is brought in as a 51/507 if they are returned to St. Joseph's or a psychiatric facility. Ms. Murphy's response to Mason's questions generally included: the average number of patients is based on years of data from Exodus, which includes: number of homeless, how many are on Medicaid, number of patients delivered to shelters, how many hospitalized, etc.; as for determining if an individual is a 51/50, it can be either law enforcement or the hospital the patient came from; Exodus has staff that can place an individual on a 51/50 status; discharge location can be "home with mother, home with wife, to a shelter, rehab center, etc."; Exodus keeps track of every discharge from their facilities; the social workers will do an assessment of the individual, provide a referral to a psychologist in the community, a mental health organization, and schedule the appointment for that individual before they leave Exodus; approximately twenty (20) percent of clients are 51/50 therefore they are discharged to a hospital; of all individuals that arrive at Exodus, approximately twelve (12) percent are hospitalized; provided examples of the relationship between St. Joseph's Hospital and Exodus (i.e. mental health crisis in the emergency room) as well as how the two (2) entities work together. To further respond to Mason's last question, Mr. Glenn Raup, Executive Director for Emergency Behavioral Health at St. Joseph Hospital, stated they contacted Exodus to partner with them since they are one (1) of six (6) designated psychiatric facilities in Orange County. Therefore there are not enough inpatient beds or outpatient services. Mr. Raup also provided background information on the services St. Joseph Hospital provides. Mason Mason also inquired as to the time of day or night individuals are discharged from Exodus (i.e. middle of the night). Minutes—Planning Commission September 26, 2017—Page 5 of 18 In response to Mason's last question, Ms. Murphy stated that Exodus does not discharge individuals in the middle of the night. Generally speaking, the psychiatrists make their rounds at approximately 6:00 a.m. to ensure that the individuals who have stayed overnight are stable enough to be discharged or still need to be hospitalized. Individuals are generally discharged between 8:00 a.m. and 1:00 p.m. and if the individuals are on a 51/50, they do not have a choice. However, if an individual walks in voluntarily and refuses services, then Exodus cannot hold them against their will. Smith The audience became disruptive during the public hearing portion of the meeting, therefore, Chair Smith briefly informed the audience of the public hearing format, as well as it being a process to allow the applicant a fair hearing. Lumbard Lumbard asked for both Exodus and St. Joseph to clarify what happens to patients who refuse services (i.e. policy and procedures as far as directing them where to go). He also asked if they can control where the 51/50 individuals are going. Mental illness does not equal homelessness. Lumbard stated that there are nearby residents who fear that this type of facility will attract the homeless who will then not want to leave the neighborhood. He asked Ms. Murphy how the security officers play a role in monitoring the facility. Lumbard asked about the admitting/discharging procedures and the impact it could have to the neighborhood. He also wanted clarification on the location of the entrances as to which direction they are facing. In response to Lumbard's questions, Ms. Murphy stated the following, in general: Exodus does work with the individuals refusing services and that it is very rare that cases like this occur, but again reiterated that Exodus cannot force an individual to remain at the facility; as for the fear of the homeless individual, almost always law enforcement brings the homeless individual into Exodus; the proposed facility will not be a homeless shelter; in her experience, there have never been homeless encampments near and around an urgent care center; security guards cannot force a person to go somewhere, but they will encourage people to move along and if they happen to be belligerent, then they would contact the police; Exodus can talk to clients, assist them, which they do, but there is no loitering issue; and Ms. Murphy compared individuals walking in to Exodus just like a person walking into a therapist's office. Mr. Raup added that St. Joseph's Hospital sees the largest volume of homeless and psychiatric patients in the county. The homeless issue is a challenge with every health care institution, every city, hence the reason there is a need for this type of facility. Mr. Raup echoed the point: "homelessness does not equal mental illness". The better part of the mentally ill patients are not homeless. In response to Lumbard's clarification question on the entrances to the building, Mr. Okamoto stated that the main entrance (walk-in) faces Newport Avenue. There is no entrance to the north. To the south, it is the ambulance drop off. He stated that the layout within the packet was correct and that the one in the Power Point presentation was incorrect. Mr. Okamoto provided input on the Background slide from the Power Point presentation, so the Commission could have a better understanding of the layout. Minutes—Planning Commission September 26, 2017—Page 6 of 18 Smith Smith asked the applicant if there was a needle exchange program in the proposed facility. He also asked that the applicant provide a distinction between Exodus and a rehabilitation facility, which are commonly located in neighborhoods. Ms. Murphy's response generally included: there is no needle exchange program within the proposed facility and that it is not a chemical dependency program; a rehabilitation facility is a "long-term" placement facility; an individual may start out at a Crisis Stabilization Unit (CSU) and then get referred to a rehabilitation facility; Exodus closes the walk-in doors at approximately 6:00 or 7:00 p.m. and then re-opens in the a.m.; for a crisis situation, anybody can enter through the ambulance entrance 24 hours a day 7 days a week; and the walk-in door is not open 24 hours a day/7 days a week. Lumbard Lumbard requested further clarification on the short-term stay and if there is a maximum stay. Ms. Murphy stated that there is a maximum stay of 23 hours and 59 minutes which is by State law. The public's comments/concerns generally included the following: o Mr. Craig Thiede - Business owner (upstairs from the proposed location) spoke against the proposed use; warned the applicant that they are signing a lease with the owner of Packers Square and that he has been in litigation with the owner for nine (9) years; claims Packers Square building is "falling apart" which lead to a lawsuit against the owner of Packers Square; and he was concerned with the possible negative impact to businesses. o Jim Damon — attorney representing Mr. Thiede and other tenants at Packers Square; echoed Mr. Thiede's comments previously made; owner of Packers Square failed to comply with the court order; he discussed the ongoing litigation with the property owner, mentioned Code Enforcement Officer, Brad Steen and requested the Commission get further information from him; and he felt there was lack of procedure on noticing. o Peter Schneider — resident: Chief Health Science counselor at UCI Medical Center in Irvine; claimed the City had not contacted UCI Medical Center in Irvine regarding release/transfer of patients, there is no agreement in place; with no guarantee of placement of 51/50 individuals, he asked if risk analysis had been conducted; said psychiatric patients "elope" and do not "hang around" they are likely to leave facility; great idea- wrong place; he asked how many facilities are within 100 feet of residential development; and no record of complaints is helpful but not determinative. o Ronda Flores — spoke in favor of the proposal; stated mental illness patients are more harmful to themselves than to others; shared personal experience with mental illness and homelessness; and family members need these services. o Sharmain Bodini — owner of a business in Packers Square; is sympathetic for the cause, but feels it is in the wrong location; Packers Square is a family oriented center; she mentioned the Minutes—Planning Commission September 26, 2017—Page 7 of 18 two (2) security guards for the facility, but how about for the rest of the center; concern for her clients safety; questioned if the proposed facility is or is not a clinic; asked if Exodus will dispense medications; and if there is a similar facility like this and if it is located in a shopping center. o Diane Triantis — resident in Packers Circle condos: stated Exodus is a business, not a medical facility; paid for by State funds; will be making money regardless of the negative impacts; she lives 200 feet away and is worried about Exodus' inability to control clients when they leave; and is concerned this facility will be detrimental to the property value in the area. o Betty Mackintosh — Registered nurse of 39 years: has concerns for the safety of the patients coming to the facility and people in surrounding areas; worried about patients being given IV drugs with no concern on their reaction; in the event the patients have seizures, cardiac arrest from medication she was concerned the facility would not be equipped with a heart monitor; and most of these facilities she has seen are in free-standing centers, not shopping centers. o Christian Bredeson — He submitted a letter on behalf of Village Homes and Tustin Homeowners Association and his concerns were: 24 hours a day/7 days a week operations; safety; noise; Exodus was not sharing all data and the number of walk-ins who walk out; the number of repeat clients; Packers Square is not a 24 hours a day/7 days a week center, it closes down at night and is quiet; no solid plan for the discharge; no security for surrounding areas; nearby daycare facilities; believes parking analysis is not adequate; and Packers Circle is a private drive and will be used by ambulances. o Mark Perew — Spoke in support of the facility and has had family members who have needed facilities such as this; people need to be compassionate; overstating risk of the "unfamiliar"; alluded to people in the audience probably know more people who have been in a car accident rather than injured by a mental health facility. o David Larson — resident: stated "if you build it, they will come"; not desirable for mental health patients to come to the area; concern 7,000 people would come to the area; will attract the wrong element from all around the county; had an encounter with a mentally ill person in front of Ruby's in the past who was confrontational and he feared for his family's safety; and the applicant needs to come up with a plan along with the County of Orange. o Katy Erickson — resident and teacher nearby: stated her concern for the safety of the kids at her school walking to and from school and fears they may bump into a 51/50 patient who walked out of the facility. o Cora Burke — business owner in the center questions/concerns included: asked if there would be a doctor at the facility 24 hours a day/7 days a week; if Exodus is under a County contract or if run by St. Joseph's; Exodus is a drug rehab center; she was attacked by a drunk person in Packers Square; claimed Tustin Police "never" respond to her calls; reconsider location of facility; and safety. Minutes—Planning Commission September 26, 2017—Page 8 of 18 o Pam Erickson — resident and teacher in Tustin: asked if the Tustin Unified School District had been informed of the proposal; asked what the impact on Tustin schools might be; asked if clients can choose a discharge center; safety issue. and if clients are going to be discharged at a separate facility, why not just start at that facility in the first place. o Tim Koenig- homeowner nearby — understands need for facility, but does not want to share space with a facility like this; safety concern; if not approved for 24 hours a day/7 days a week asked if the applicant would look for a new location; and if the security guards will be roaming the surrounding area as well as more regular Tustin Police Department patrols. o Travis Harold — opposed to item - sympathetic to needs; wrong location, quiet area; the noise it would bring in would be a detriment to the area; opposed to any 24 hours a day/7 days a week facility coming in so close to his residence; Conditions of Approval 2.9 references loitering and security guards, where does Exodus'jurisdiction end? o Melissa Baum — owns small business in the area (orthodontics)- family-oriented center; also in a lawsuit with landlord therefore relocated business across the street; is compassionate, but her concerns are with homeless population worsening; unsafe area; homeless breaking in to equipment closets; and neighboring businesses would suffer. o Mary Palafox— north Tustin resident: spoke in favor of proposal; comments previously made were stereotypical and wants to raise awareness of what mental illness really is; understands concerns, appreciates law enforcement in dealing with her son who has a mental illness; not just homeless people have mental illness; criminal activity is different than mental illness; those opposed are creating fear; and there are illnesses everywhere. o Whitney Ayers — Regional V.P for the Hospital Association in Southern California and Tustin resident: spoke in favor. Stated Tustin's CSU would provide an important link in continuum of care; within six (6) months there is a plan to deploy three (3) to five (5) CSU's throughout Orange County; Tustin would not be a "dumping ground"; need to support alternative models of care; frees up emergency beds for heart attack patients for example; and consider having alternative models of care through CSU's and support the proposed facility. o Cindy Eagen: her nephew committed suicide; has experience with mental health; the wrong location for these services; and should keep the clients in a hospital setting or center, not a retail center. o Mark Eagen: his brother has mental health issues and has been his caregiver for 42 years; facility should be located near a hospital and used in conjunction with a hospital; his brother would not be suitable for released in 24 hours a day/7 days a week, and there is a need in the community but in a different location. o Sheina Innocente — Tustin resident and social worker: Supports the project: has served those with mental illness and homelessness; Orange County is underperforming; need more services in Orange County; discussed NIMBYism; and residents Minutes—Planning Commission September 26, 2017—Page 9 of 18 arguments are fear-based and opinions. o Linda Lad works in Packers Square: opposed the project; served on the board for Tustin Dollars for Scholars; wrong location; discussed lawsuit in the center; discussed parking and the trouble of parking near Building K (accidents); she "loves" the Tustin Police Department, but has gotten no support when calling the Tustin Police Department for assistance (i.e. called three (3) times and no response); and police cannot be everywhere. o Dennis Duffield - a California police officer: Has worked with mental health crisis patients; Chief Celano "did his homework, brought facts, we do need a place for them, but wrong location"; suggested Tustin Legacy as a better location; fear the clients will be escorted off the property and then will wander the community; and concern with children's safety and health hazard. o Anne Gill — works in salon adjacent to Packers Square: moved from Costa Mesa and was near a CSU; the CSU nearly put her out of business; the clients do not come in and then leave, they stay and loiter, she used to have to step over bodies to get to cars or businesses; she is afraid for her safety at night when throwing away trash; and the wrong location for the facility. o Opal Richardson — Tustin Village Homes resident: wrong location for facility; has worked with Code Enforcement (Brad Steen) and the Tustin Police Department on homeless issues; City wants business tax dollars by letting the business in; also suggested Exodus look at Tustin Legacy; and safety issue. o Barbara Howel - resident since 1988: Pilates instructor in Packers Square; worried since security is indoor with homeless traffic in the alley; she leaves work at 10:00 p.m. therefore a safety concern; thinks the facility would be good in Tustin but not in this area; concerned with the facility being at full- occupancy and possible loitering in parking lot; and wrong location. o Harriet Fain — resident off of Newport Avenue: works in public health; according to statistics, 4% of U.S. adults have a mental illness, they are Tustin residents too; mental illness is already our problem; Exodus is a treatment center not an asylum; and she supports the application. o Ryan Rigsbee — the facility is less than a 24-hour hold facility but a 51/50 is a 72-hour care; not homeless issues but there were statistics that some mentally ill are homeless; these services should not be provided for free to homeless people; and, wrong location. o Paul Albarian — stated the use is in wrong location; proper location is in an area where there are hospitals; people from other communities will be brought here and discharged into "our" community. o Georgiann Kruger — opposed: she asked the Commission why the City is eager to give these exemptions to get permits when there are so many other areas that are zoned for it without needing a CUP; why the need for two (2) security guards 24 hours a day/7 days a week and what weapons will they have; Exodus' involvement with AB 109; how much flexibility does Minutes—Planning Commission September 26, 2017—Page 10 of 18 Exodus have in adjusting their service offerings once CUP is approved, as opposed to Exodus not following the guidelines. o Leslie — works in downtown Santa Ana: there is a need for a mental health facility, but the wrong location; after hearing the Commission's discussions, it appeared to be a "done deal"; mentioned the Santa Ana Police Department being "ineffective"; and the Commission needs to listen to community concerns. 9:44 p.m. Closed the Public Comments Section. Smith Smith called for a five (5) minute recess. 9:49 p.m. Reconvened meeting. Thompson Thompson's questions/comments for the applicant generally included: safety; noise; hours; negative stereotyping; need additional information regarding Exodus' role, responsibility; security guards roles, responsibility, authority and their relationship with the Tustin Police Department (Condition 2.2); need a better understanding of what the Commission is considering; asked staff to explain the noticing process including who received a notice; discussion regarding hours, if it were not for the hours the item would not even be up for consideration; better understanding of the entry point into the residential area and whether or not it can be moved towards Newport Avenue; need additional time to make a decision; asked how people are referred to Exodus, length of stay, (to clear the ambiguity of the 72 hour stay); asked if the surrounding schools have an impact and if they are part of the decision-making process; and the divide between the "no's" and the "yes's". Kozak Kozak's questions/concerns generally included: felt there is a need for this type of facility; need additional information on agreements with hospitals; need further information regarding transport on exit and discharge plans; how to go about providing community safety related to hours of operation; asked how Packers Circle would be used, if used at all, by ambulances; is Exodus a county facility; what are Tustin Unified School District's concerns; what is the role of the security guards and how do they interface with the Tustin Police Department; drop off on south side facing homes; increased homeless population in Packers Square - would release of clients contribute to the homeless encampments; alternative locations for this facility - does the applicant have any alternatives in mind; when at full capacity what happens to a drop-off; need additional information with the connection between Exodus and AB 109; noise impacts; and staff and the Commission need more time to look at these issues to be better informed before making a decision. Mason Mason's comments/concerns generally included: an emotional and personal issue; she is a conservator for her sister and has no place to take her; wants to have meaningful conversations on the topic; not "they" versus "us"; we need to come together on the issue; need to look at the CUP use, and is it appropriate for the area; wants to have more information too before making a decision; and why the applicant chose that location. Minutes—Planning Commission September 26, 2017—Page 11 of 18 Lumbard Lumbard's comments/concerns generally included: understands it is difficult to have a long hearing; the Planning Commission's role and doing what is right for the community; the Commission does not consider mental illness vs. homeless issue, they are looking at the hours of operation of the facility and is it the right application of extended hours; requested more insight to the County's plan - 3-5 facilities planned for the County; Tustin does not want to take the full burden; the Commission does not have the authority to tell Exodus where to move; we could do a better job at defining what Exodus does (i.e. homeless, how it will impact the community); also needs questions answered before making a decision; why is this a good location. Smith Smith shares similar questions as fellow Commissioners; clearly there is a concern about this type of facility and what it means; a lot of unanswered questions noted that the Tustin Police Department does not feel there will be any concerns and a value add to the community; need to address public safety questions; data presented shows that the project is a warranted pursuit; there is no data evidence to support otherwise; and it would be helpful to have a community conversation. Lumbard Lumbard agreed with Smith based on the document and evidence (or facts) that were presented, but the Commission has also heard overwhelming sentiment from the community's concerns. Without data to perhaps disprove those concerns, Lumbard felt uncomfortable moving forward without attempting to address those concerns. Smith Smith sensed, from his fellow Commissioners, there is lack of confidence that the Commission would get to a resolution on the nature of the questions they want answered. He asked the Chair Pro Tem, Kozak if this was an accurate description. Kozak Per Smith's previous description, Kozak was in agreement with him. Kozak felt the Commission needed a report back with all of the answers to questions asked at the meeting. Mason Mason also agreed that more data is needed in order to help with the Commission's decision making. Thompson Thompson echoed Mason's comments. He suggested that the applicant "clarify the plan" and provide examples of how another similar facility is operating. Additional time is needed; therefore, he did not feel comfortable considering the item that evening. Kozak Kozak suggested the applicant work with staff to address some of these issues and bring a staff report back to the Commission. He further stated, on behalf of his fellow Commissioners, that they want to make the right decision, but felt they need to make it in the right way. Kozak again reiterated more information is needed in order to make the right decision. Smith Smith was in support of Kozak's previous statement. He invited the Commission to make a motion in order to take an appropriate action. Minutes—Planning Commission September 26, 2017—Page 12 of 18 Mason On behalf of her fellow Commissioners, Mason asked staff if they could pull together the questions to make sure the context is set and then would move with a response through working with staff and returning to the Commission with an additional conversation that the public would be made aware of then the item can be continued for discussion for a future date. Thompson Thompson added further clarity to Mason's motion and stated the item be continued to a date that is either two (2) to four (4) weeks out, depending on the time necessary to answer the questions that have been presented to supplement the report given to the Commission. Lumbard Lumbard was unsure if there was a motion or a second. He requested taking an opportunity to discuss some of the issues being that some of the public may not be able to return to the next meeting. Lumbard mentioned noticing and asked that staff clarify what was done to notice that meeting in order to alleviate any concerns. He also asked if the County representative could discuss their strategies. Smith After the Commission's deliberation, Smith stated that regardless of the information received that evening, the Commission will be intending to continue the item to a date to be determined which may be three (3) to four (4) weeks out to the next first or second meeting in the month of October. He asked the Commission if this was an accurate description, which the Commission collectively agreed it was. Smith informed the public that the Commission was going to proceed forward with a series of questions for the applicant and staff. He also added that the Commission would not be making a decision that even given the current sentiment reflective of the Commission. Smith stated that the public could expect to hear the item at a further date to be continued. Lumbard Lumbard suggested the Commission vote first, and then answer questions. Smith Smith's final statement after hearing from his fellow Commissioners, there was a motion to continue the item to a future Planning Commission date where they will have a follow up presentation with information provided by the applicant, provide additional context and information to the Commission, in order to make a decision. Kendig Per Kendig, if the item is going to be continued to a date certain, the Commission needs to select a date. Smith Smith selected the October 24, 2017 Planning Commission meeting date. Binsack Per Binsack, staff would recommend that the item be continued for two (2) weeks, then staff can meet with the applicant and if staff is able to come back to the Commission with a report, in that amount of time, then they will. If staff is not able to return at that time, then they will request a continuance from the first meeting in October. Lumbard Lumbard added an amendment to the motion. He asked that staff notify the speakers present when that meeting will take place via email or telephone call. Minutes—Planning Commission September 26, 2017—Page 13 of 18 Motion: It was moved by Thompson, seconded by Mason that the item be continued to the October 24, 2017 Planning Commission meeting. Motion carried 4-1 with Smith dissenting. The questions and answers portion of the meeting continued with the applicant. Smith As asked previously, Smith asked what the parameters of the security guards would be. Ms. Murphy's responses/comments with regards to the security guards generally included: there would be a minimum of two (2) security guards, but that does not mean there would be only two (2) and that it would depend on the acuity; if the acuity increases, then they would have more than two (2) security guards; in terms of what the security guards would do, or how they would interact, currently, they are interior and they are to protect the clients and the staff if anything should occur; it is rare, but the security guards act as an integral part of the therapy; the security guards are trained in mental health first aid, management of assault and behavior, and use de-escalation methods rather than confrontation; the security guards are unarmed and it "works well"; in terms of the perimeter and the outside of the facility, Ms. Murphy has not provided security in the parameters to any of their facilities; other than occasionally if someone is loitering in front of the facility, the security guards will try to move them along but cannot force them to leave; and in terms of what would be done in Tustin, Ms. Murphy would like to have Exodus' Chief of Security talk with the Chief of Police to see what he would like the roles to be for the security guards. As per the question on AB 109, Ms. Murphy stated occasionally a patient will be brought in who is an AB 109 recipient but Exodus does not have anything to do with AB 109. Lumbard Lumbard asked Ms. Murphy if she had any statistics on patients or clients and the numbers being related to AB 109. Ms. Murphy does have statistical information on the Exodus patients who receive AB 109. They are specifically contracted to serve that population in Los Angeles County and is not a specific requirement with the contract in Orange County. Smith Smith requested clarification with regards to a 51/50 client versus a 52/50 client and 24-hour hold versus 72-hour hold. Ms. Murphy's response to Smith's question generally included: with regards to a 51/50 client, law enforcement can transport clients to any designated facility, which Exodus will be a designated facility; the overall goal of a CSU is to reduce hospitalization and to get the suicidal client stabilized within 24-hours and then they can be discharged to a lower level of care; a 51/50 means you can keep a client for 72-hours but it does not say you must keep a client for 72-hours; that hold can be released by the treating psychiatrist; Exodus releases approximately 80 percent of the holds that go into the facility; and per the 52/50 clients, only hospitals can handle those patients. Minutes—Planning Commission September 26, 2017—Page 14 of 18 Smith Smith asked what occurs when the facility is at "full occupancy". Per Ms. Murphy, she has never in 12 years, since their facility has been operating, had a facility at full occupancy. Every chair might be full, but they always have a bed on reserve. If St. Joseph calls the facility and has a client in their emergency department, the moment they discharge somebody, they can receive that client. If law enforcement walks into the facility with a client and the chairs are full, they will pull another chair. Again, they cannot say "no" to law enforcement. Per Ms. Murphy — the idea of the CSU is to keep law enforcement on the streets protecting the community. Smith Smith referred to an earlier comment made by one of the speakers regarding a similar facility in Costa Mesa. Ms. Murphy said that during the hearing they tried looking that information up on the Internet and they could not find anything so it must not be a CSU facility. Smith Smith mentioned the importance of bringing distinction and perhaps identification on various facilities out there so Exodus has a way of distinguishing themselves as being different than a rehabilitation facility or a needle exchange program. He also asked Ms. Murphy if a doctor would be present 24 hours a day/7 days a week. Ms. Murphy's stated that a doctor is not present 24 hours a day/7 days a week. There is a doctor or a nurse practitioner on-site approximately twelve (12) hours a day. They also have a network of tele-psychiatry. In each of their CSU's if a doctor is not on-site they have the ability to tele psych to a site that does have a doctor. There is also a doctor available by phone 24 hours a day. Smith Smith asked the applicant to explain the similarities and differences between size and nature of services between the Culver City facility and the proposed Tustin facility. Murphy provided the following in general: the Culver City facility is smaller (5K square feet) than the proposed Tustin facility (6,700 square feet); number of clients expected to see per day = 16-20; Culver City facility does not take in adolescents but they are going to at the proposed facility in Tustin. Smith Smith asked Murphy to bring clarity on the variety of discharge processes in place (i.e. for homeless, 51/50). Ms. Murphy stated the following with regards to the discharge process: 51/50 clients are handled the same way regardless of the referral source (either law enforcement, hospital); a person who remains on a 51/50 after 23 hours and 59 minutes, is always hospitalized; the State is working on a plan with regards to the overstay issue; 51/50 clients will not be discharged if they are unstable and will remain long enough until they are stabilized; clients who walk-in and are not on a hold who need help, receive the help and are referred elsewhere or they walk out on their own; and if homeless is given help and they choose not to receive it, they cannot be held (less than 5 percent of St. Joseph's Minutes—Planning Commission September 26, 2017—Page 15 of 18 population do not take them up on their resources to go somewhere); Smith/Lumbard Both Smith and Lumbard asked about the County's one (1) year, two (2) year, and three (3) year plan ("vision") as well as the location of the other facilities in the County. Linda Molina, County representative, stated the following, in general: CSU's are "sorely needed and are actively being expanded through the County's Health Care Agency's efforts"; Exodus is the first of four providers that the County has finished their contract negotiations with; due to the County's procurement rules Ms. Molina was limited as to what she could share with the Commission; there were four (4) other proposals that were deemed responsive and were in various stages of negotiations with three (3) others but she was not at liberty to go into detail with the Commission. Ms. Whitney Ayers (who spoke earlier in the Public Comments portion) added: confirmed there is a coalition of County and hospital leaders working on this issue and she was told there are actionable plans to add three (3) to five (5) CSU's within the next 3-6 months. She, too, did not have the authority to tell the Commission which cities in the County the CSU's would be going to. Mr. Raup stated that there was a strategic plan as to how they are locating the multiple sites. The applicant did look at multiple sites, investigated multiple locations, met with multiple owners, businesses and buildings to look at the outside, inside in Tustin and this site was selected. Mason Mason asked the applicant why they selected the proposed location being that it is a retail center. She also asked if there were any incidents (i.e. safety, police reports) at any of their other CSU facilities. Mr. Raup simply stated, "There is no wrong location. Mental illness affects one (1) in five (5) individuals across the U.S. There is no wrong location when talking about our friends, neighbors, loved ones." When they looked for a location, they looked for what might fit (i.e. access, geographical area, resource availability, building size, lease, square footage, etc.). The applicant looked at Tustin, Santa Ana, Garden Grove, etc. Ms. Murphy did mention one (1) incident, but keeping in mind that they serve 35,000 clients a year. The incident was in South Central Los Angeles — a client managed to get into the facility with a gun and shot one of Ms. Murphy's employees. The employee is fine and still works for Exodus. Since then, metal detectors have been installed. Thompson Thompson asked about the south facing entry and why the entry was not further off of Newport Avenue. He urged the applicant to re-evaluate the entrance because to him, it did not make sense because of the concern with the operating hours and the 24-hour doors are facing south and the doors that close at normal hours are facing Newport Avenue. Thompson also asked for a better understanding of what is happening during the hours being evaluated (between 9:00 p.m. and 7:00 a.m.) and what impact the noise will have (i.e. car doors slamming, people talking). If the applicant wants the hours to be 24-hours there is obvious concern with the nearby residents. Thompson also asked about Packers Circle and whether or not it is a private or public road. Minutes—Planning Commission September 26, 2017—Page 16 of 18 Mr. Okamoto stated that they looked at space planning; the different components and the function of the program could fit. Being that the proposed project will serve both the adults and youth, the youth has to be separated and the ambulance entrance wants to be between the adults and the youth when transporting. There are also common areas within the building and with the parameters and layout of the building; there was no other way to make it work with another entrance. Mr. Okamoto stated that they "did" already look at the building in every direction and this was still the best layout plan. Smith Smith asked if there was data on the different admission times (averages) across similar locations to see what the typical behavior plan is. He encouraged the applicant to stay after the meeting to answer any questions the remaining public might have. Smith brought the item to a close since it is being continued to the next Planning Commission meeting. Willkom Willkom stated that Packers Circle is a private street. STAFF CONCERNS: Willkom Willkom reminded the Commission of the upcoming Planning Director's Association of Orange County (PDAOC) Planning Official Forum on October 5, 2017. COMMISSION CONCERNS: Mason Mason attended the City's 90th Anniversary Celebration. Mr. Mason will be attending the City's CERT Program (Emergency Response Training). Mason thanked the applicant and the community for attending the meeting. Lumbard Lumbard attended the City's 90th Anniversary Celebration. He thanked the residents, the Tustin Police Department, and applicant for being at the meeting. Thompson Thompson attended the following events: • 9/18 OCTA Citizens Advisory Committee • 9/19 Bicycle Pedestrian Committee • 9/19 Tustin Patriots Dedication Ceremony in Tustin Ranch Asked staff about the possibility of having a future discussion item request how to decorate the street name signs to reflect the branch of military service (i.e. token, medallion being added to the sign) • 9/24 The City's 90th Anniversary Celebration • 9/25 Green Room reception for Lindsay Sneider Ellingson, CEO of In- N-Out Burger at Biola University • 9/26 Special presentation "Working Well Under Pressure" at Cal State Long Beach Thompson will be attending a ULI Conference in Los Angeles the week of October 23rd Minutes—Planning Commission September 26, 2017—Page 17 of 18 Kozak Kozak attended the following events: • 9/14 Tustin Legacy's 10 Year Anniversary • 9/19 Tustin Patriots Dedication Ceremony in Tustin Ranch • 9/24 The City's 90th Anniversary Celebration • 9/24 Totally Tustin Food and Wine Festival Kozak also thanked everyone for their participation at the meeting. Smith Smith thanked the residents for their attendance and made favorable comments for all parties involved and the public. 11:05 p.m. ADJOURNMENT: The next regular meeting of the Planning Commission is scheduled for Tuesday, October 10, 2017, at 7:00 p.m. in the Council Chamber at 300 Centennial Way. Minutes—Planning Commission September 26, 2017—Page 18 of 18