The URL can be used to link to this page

Home My WebLink About06 APPOINTMENT TO FILL VACANCY IN BOARD OF DIRECTORS OF THE TUSTIN AREA SENIOR CAgenda Item Reviewed: AGENDA REPORT City Manager Finance Director N/A MEETING DATE: NOVEMBER 19, 2019 TO: MATTHEW S. WEST, CITY MANAGER FROM: CHAD CLANTON, ACTING DIRECTOR, PARKS AND RECREATION SUBJECT: APPOINTMENT TO FILL VACANCY IN BOARD OF DIRECTORS OF THE TUSTIN AREA SENIOR CENTER FUND, INC. SUMMARY Per the Tustin Area Senior Center Fund, Inc. by-laws, City Council action is required to fill a vacancy on the fund's Board of Directors. Due to the resignation of Don Ropele, a vacancy currently exists and staff is recommending Mr. Ken Higman to fill this opening. RECOMMENDATION It is recommended that the City Council appoint Mr. Ken Higman, an active community volunteer, to the Board of Directors of the Tustin Area Senior Center Fund, Inc. BACKGROUND The Tustin Area Senior Center Fund, Inc. was established in 1985 to raise money for the construction of the Tustin Area Senior Center. When the center opened in 1989, the Articles of Incorporation were amended to include acceptance of gifts and donations to aid in capital acquisitions and operation of the center. Some of the projects financed by the fund include the Computer Learning Center, the kitchen renovation, and annual facility upgrades. The Tustin Area Senior Center Fund, Inc. Board of Directors consists of five members, including one member of City Council and the City Manager. Due to the resignation of Don Ropele, there is now an open position on the Board. Mr. Higman is currently a volunteer at the senior center and he has expressed an interest in filling this vacancy. Since retiring in 2017, Mr. Higman has been an active community volunteer. In addition to his contributions at the senior center, he also volunteers with Lions Club International, Bowers Museum, and AARP. Attached is a letter of interest from Mr. Higman and his resume. Respectfully submitted, d:2L ( W�� Chad Clanton Acting Director, Parks and Recreation Vanessa Osborn Tustin Area Senior Center 200 South C Street Tustin, CA 92780 RE; TASC Fund involvement Hello Vanessa, October 29, 2019 I am interested in participating in the TASC Fund in any capacity the center would welcome me. I have been volunteering at the TASC for almost 3 years now and have seen first-hand the valuable services our center provides to seniors and other members of our community. It's been an honor to be involved with the center, and I would like to expand my role in striving to build upon the great work that is currently being done there. I bring with me approximately 30 years of corporate finance experience as well as other volunteer activities in the area which includes AARP's Tax. Aide and Fraud Prevention Programs, bions Club International, andihe Bower's Museum. But more importantly, I bring an enthusiasm and interest in working together to facilitate continued growth and success with the TASC. I look forward to my continued involvement with the TASC. Sincerely, Ken Higman Ken Higman Santa Ana CA, 92705 linkedin.com/in/ken-higman PROFILE Finance professional looking to leverage experience towards opportunities that help others. Hewlett Packard Enterprise Company Hewlett-Packard Company Sr. Analyst 2001 —2017 • Managed and drove resolution on a global basis for customer accounts involving disputes and nonperformance. Was the go -to resource for managing large and complex matters that fell outside standard operating guidelines. Identified and executed action plans to address the unique circumstances each case presented. • Managed a global portfolio of customer & supplier bankruptcy cases to minimize losses and maximize recoveries while maintaining relationships. Gained an in-depth understanding of the bankruptcy process and how to effectively manage cases. • Managed resolution of contract disputes (performance, payment, amounts owed, etc....). Negotiated and documented settlement agreements and contract amendments, drove process improvements to avoid similar situations in future. Included sales and service agreements, demo, consignment, marketing incentive programs, supplier agreements. Routinely recommended changes to contract terms and conditions to our contract team to address gaps identified during our dispute analysis and resolution effort. executed action plans to address the unique circumstances each case presented. • Engaged with sales, legal, contract team members to address a variety of contractual and legal matters, presale (RFP's, quotes, and payment terms) through post -delivery of goods and services (performance disputes). • Developed guidelines and drafted document templates to facilitate a standardized and effective work model for managing and resolving disputed matters. Included guidelines for managing bankruptcies, delinquencies, negotiations and settlement agreements, promissory notes, payment plans. • Recommended appropriate accruals and reserves to plan for fiscal impact associated with significant nonperforming assets. Ken Higman PAGE TWO • Managed global reporting for bad debt and recoveries. ➢ Developed standardized tracking system to capture account activity and performance metrics Led team efforts in planning for HP company separation and spinoffs ➢ Developed processes and reporting to ensure portfolio and metrics were identified per business. ➢ Supplier agreements amended to provide for assignment to new entities, determined how accounts were to be managed post separation. ➢ Internal processes implemented to determine how existing and future cases would be managed during and after separation. Managed cases of customer fraud. Identified process gaps, drove process improvements with business teams to avoid future losses. Provided guidance and mentoring to junior members of team as well as colleagues in our credit & collections organization. Field Credit Representative Sr. Credit Analyst 1989-2001 Held various positions within credit & collections organization with increasing responsibility. Responsibilities included collection of open receivables and credit authorizations for trade and lease credit. Managed and resolved significant and complex customer relationships where payment was delayed. Negotiated settlements. Developed strong expertise in working with channel partners and resellers. Identified and led effort to implement process improvements between customers and HP to improve receivable performance. Resulted in faster payments, less deductions, and faster resolution of marketing program claims and returns disputes. Developed and managed collection reporting for channel group. EDUCATION BBA, Temple University, Philadelphia, PA MBA California State University, Long Beach, CA Ken Higman PAGE THREE VOLUNTEER ACTIVITY Veteran's Legal Institute, Santa Ana, CA Feb 2017 — Oct 2017 Volunteer Legal Administrator AARP Tax Aide, Tustin, CA Feb 2018 — Present Volunteer Facilitator Tustin Area Senior Center Feb 2018 — Present Volunteer, various activities Member, Senior Advisory Board Central Orange County Health Expo April 21, 2018 Vision Clinic Volunteer Lions Club International Nov 2017— Present Various activities Orange Public Library July 2018 — January 2019 Adult Literacy Program Tutor for Adult students AARP April 2018 — Present Fraud Watch Network Volunteer Bowers Museum Docent Volunteer Day Captain Assuming role of Guild Treasurer August 2018 - Present Family Health Matters September 28, 2019 Volunteer for family health fair