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HomeMy WebLinkAbout06 AWARD CONTRACT FOR CUSTODIAL MAINTENANCE SERVICES DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA • nda AGENDA REPORT Reee eldm 6 W City Manager _ Finance Director MEETING DATE: APRIL 21, 2020 TO: MATTHEW S. WEST, CITY MANAGER FROM: DOUGLAS S. STACK, DIRECTOR OF PUBLIC WORKS/CITY ENGINEER SUBJECT: AWARD OF CONTRACT FOR CUSTODIAL MAINTENANCE SERVICES FROM JUNE 1, 2020 THROUGH JUNE 30, 2022 WITH THE OPTION OF THREE, ONE-YEAR EXTENSIONS SUMMARY Staff is requesting the City Council to award a contract for Custodial Maintenance Services at various City of Tustin buildings and park restrooms to Merchants Building Maintenance. The contract will provide for all daily and periodic custodial needs for the Fiscal Year 2020-2022, with the option of three (3), one-year extensions through June 30, 2025. RECOMMENDATION It is recommended that the City Council award this Custodial Maintenance Services Contract to Merchants Building Maintenance, in the amount not-to-exceed $845,268.00 annually for the period from June 1, 2020 through June 30, 2022, and authorize the Mayor and the City Clerk to execute the contract documents on behalf of the City. FISCAL IMPACT Sufficient funding is available from Fiscal Year 2019-2020 operational budget savings to offset the monthly differential cost for the month of June to close out the existing fiscal year. Annual funding for this contract service will be requested in the Fiscal Year 2020-2021 Public Works Department Operating Budget. However, given the impacts of the COVID-19 pandemic and the number of public facilities closed, including parks and park restrooms, staff will take a strategic approach working proactively with Merchants to navigate this crisis based on what is in the best interest of the health and safety of the residents of Tustin, City employees and resumed public services as we transition out of this current situation. Services rendered will be based on need and priority, while focusing on fiscal control and tracking the City's financial impacts as they relate to responding to this pandemic. CORRELATION TO THE STRATEGIC PLAN This agreement contributes to the fulfillment of the City's Strategic Plan Goal B, Strategy 5 by ensuring continuous maintenance of City facilities. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Award of Contract—Custodial Services April 21, 2020 Page 2 DISCUSSION/BACKGROUND The City contracts for all routine custodial services for City Buildings and park restrooms. A Custodial Services Contract is not considered a Public Works contract as defined by the Public Contracts Code and therefore is not subject to the competitive bid process. The current Custodial Services Agreement with Valley Maintenance Corporation will terminate on May 31, 2020. Staff developed a scope of work and prepared and advertised a Notice Inviting Sealed Proposals in January 2020. A qualification-based selection process was used to evaluate and rank each proposal. Six companies attended the mandatory walk through meeting on Tuesday, January 21, 2020. Three proposal packets were received and evaluated by Field Services staff, Police Department staff, and Engineering staff. Each proposal was evaluated based on six categories: Technical Ability/Experience, Ability to Show Qualified Proposer Status, Commitment to Supply Necessary Equipment to fulfill the Contract Specifications, 'Local' Experience & Knowledge of Custodial Maintenance in the Public Sector, Financial Impact to the City and Contractors Ability to Provide Bonds, insurance and satisfactory references. Each category received a numerical score. A final score was tabulated for all categories, and then averaged to determine the ranking of the Proposers. The ranking results from the proposals are as follows: Rating Score Contractor Proposed Annual Cost 1 95 Allied Universal $967,815.47 2 85 Merchants Building Maintenance $845,268.00 2 85 Sunset Property Services $1,778,633.32 Interviews were conducted with Merchants Building Maintenance and Allied Universal. The ranking results from the interviews are as follows: Rating Score Contractor 1 10 Allied Universal 2 9 Merchants Building Maintenance Allied Universal was selected as the most qualified proposer after evaluating their proposal along with information gathered during reference checks and the final interview. However, staff's fiscal responsibility has led them to recommend Merchants Building Maintenance for this contract. It is recommended that the City Council award this Custodial Maintenance Services contract to Merchants Building Maintenance, in the amount of $845,268.00 annually for the period from June 1, 2020 through June 30, 2022, and authorize the Mayor and the City Clerk to execute the contract documents on behalf of the City. S:\City Council Items\2020 Council Items\04-21-2020\Custodial\Award of Contract for Custodial RFP SC.docx DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Award of Contract—Custodial Services April 21, 2020 Page 3 During this unprecedented time in response to the COVID-19 pandemic, Merchants Building Maintenance was called upon to take over custodial and enhanced cleaning disinfection for Police Department operations. Based upon feedback from staff, their crews have been very professional, well trained and responsive. xP* 4 W . Stack, P.E. Public Works/City Engineer Attachment(s): 1. 2020 Custodial Request for Proposal &Attachments 2. Merchants Proposal 3. Allied Proposal 4. Sunset Proposal S:\City Council Items\2020 Council Items\04-21-2020\Custodial\Award of Contract for Custodial RFP SC.docx DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA TUSTIN CITY OF TUSTIN 300 Centennial Way Tustin , California 92780 - REQUEST FOR PROPOSALS L for 111,nIRY RUI LDI NG OUR FUTURE Custodial Services HONORING OUR PAST January 2020 PROPOSAL SUBMITTALS: Responses to the Request for Proposal (RFP) are to be submitted to: Mario Medina Buildings and Streets Supervisor Public Works Department City of Tustin 300 Centennial Way Tustin, California 92780 no later than 10:00 A. M. on February 10, 2020 to the City Clerk's office located at 300 Centennial Way, Tustin, CA. 92780. Four (4) copies of the proposal shall be submitted in a sealed envelope and marked: "Custodial Services." Proposals received after the specified time will not be accepted and will be returned unopened. A mandatory pre-proposal meeting and walk through is scheduled for 8:00 A.M. on Tuesday, January 21, 2020, at the Tustin Temporary Yard, located at 2345 Barranca,Tustin, CA. Contractors that arrive later than 8:00 A.M. start time will not be admitted to the meeting and walk through. A facility walkthrough will be held immediately following the meeting to tour the major facilities included in this agreement. Contractors will be required to provide their own transportation and sign out after completion of the walk through. Any contractor who does not attend the mandatory pre-proposal meeting, complete the facility walk through and sign out on the City provided form will have their proposal rejected and returned unopened. Contractors should allow 4 hours for the mandatory pre-proposal meeting and walk through. Contractors should be familiar with the Request for Proposal and the scope of work prior to attending the pre-proposal meeting and walk through. Questions regarding this request will be limited to email form and shall be submitted no later than January 30, 2020 at 10:00 a.m. Verbal inquiries will not be accepted. Questions shall be directed to Mario Medina by email at mmedina@tustinca.org. Scope, specifications and proposal forms to be used for proposal can be obtained by emailing Mario Medina at mmedina@tustinca.ora or by calling Field Services at (714) 573-3350. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES-RFP JANUARY 2020 Page 2 INDEX SECTION PAGE �. Project Description 2 ��. Schedule of Events 2 Scope of Work 2 IV. Proposal Requirements 3 V. General Requirements 5 VI. Contractor Evaluation & Selection Process 9 vii. Administration Specifications 10 ATTACHMENTS Attachment A- Notice to Contractors Attachment B - Proposal Documents Attachment C - Contract Agreement Attachment D - General Provisions Attachment E - Special Provisions Attachment F - Locations, Details, and General Notes I. PROJECT DESCRIPTION The City of Tustin is soliciting written proposal from qualified firms for custodial services for our City Buildings and Parks. As a Request for Proposal (RFP) this is not an invitation to bid and, although price is very important, other factors will be taken into consideration. II. SCHEDULE OF EVENTS January 9, 2020 Issuance of Request for Proposals January 21, 2020 Mandatory pre-proposal meeting and walk through at 8:00 A.M. January 30, 2020 Deadline for written questions. February 10, 2020 Proposals due at Tustin City Hall City Clerk's office by 10:00 A.M. March 10, 2020 Anticipated interviews (est. date) April 21, 2020 City Council Approval of Contractor Contract (est. date) April 31, 2020 Issuance of notice-to-proceed (est. date) July 1, 2020 First day of contract City Hall Offices are currently open from 7:30 a.m. to 5:30 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. on Friday. III. SCOPE OF WORK Although the City is attempting to identify the limits and services required, this should not unnecessarily limit the contractor in the development of a scope it believes is necessary to meet the City's goals and objectives: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 3 The City is seeking a qualified Contractor to provide Custodial Services that will include management, supervisor, labor (including day porter), materials, equipment, and transportation to accomplish all custodial services at the specified City facilities as defined in the proposal. The award of this contract will be made at the discretion of the City, based on the qualifications and the cost proposals submitted by Contractors with responsive proposals. The contract will be for a period of twenty-four (24) months from July 1, 2020 to June 30, 2022,with renewal option on a one-year basis for an additional three (3) years at the sole discretion of the City. Unless otherwise directed by the City Council, the Director of Public Works will renew the contract based on the Contractor's overall performance, and upon renewal of all bonds and insurance certificate(s). A Faithful Performance Bond in the amount of 100% and a Labor and Materials Bond in the amount of 100% in the form attached to the contract documents shall be provided. Said bonds shall be issued by a surety company duly authorized to issue such bonds in the State of California. Prior to execution of contract, Contractor shall provide City with insurance certificate(s) with endorsements evidencing commercial general liability and automobile liability insurance as prescribed in the contract, with a company of A.M. Best's Key Rating of Grade A and Class VII (seven) with an Admitted Insurer, or rated Grade A- or better and Class X (ten) or better with a Surplus Line Broker. Workers' compensation insurance with a company of A.M. Best's Key Rating of Grade B- or better and Class VII (seven) or better, or offered by State Compensation Fund, is acceptable. The City of Tustin hereby affirmatively ensures that minority business enterprises will be afforded full opportunity to submit bids in response to this notice and will not be discriminated against on the basis of race, color, national origin, ancestry, sex or religion in any consideration leading to the award of contract. The City Council of the City of Tustin has obtained from the Director of Industrial Relations the general prevailing rate of per diem wages and the general prevailing rate for legal holiday and overtime work in the locality in which the work is to be performed for each craft or type of work needed and a copy of the same in on file in the office of the City Engineer. Not less than said prevailing rates shall be paid the workers employed on this public works contract as required by Labor Code Sections 1771 and 1774 of the State of California. IV. PROPOSAL REQUIREMENTS Proposals must be prepared on the approved Proposal forms in conformance with the instructions to proposers (Attachment B) and submitted in a sealed envelope plainly marked on the outside. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 4 1. Content& Format The City requests that proposals submitted be organized and presented in a neat and logical format and are relevant to these services. Contractor's proposals shall be clear, accurate, and comprehensive. Excessive or irrelevant material will not be favorably received. Proposals shall contain no more than 5 additional typed pages (this would be in addition to the City's proposal documents found in Attachment B) using a 10 point minimum font size, including transmittal/offer letter and resumes of key people, but excluding Index/Table of Contents, tables, charts, and graphic exhibits. The purpose of these restrictions is to minimize the costs of proposal preparation and to ensure that the response to the RFP is fully relevant to the project. 2. Approach A description of the firm's approach and work program to meet the city's objectives shall be included. It should explain the technical approach, methodology, and specific tasks and activities that will be performed to address the specific issues and work items. 3. Team Organization The purpose of this section is to describe the organization of the project team including subcontractors and key staff. A project manager and an alternate project manager shall be named who shall be the prime contact and be responsible for coordinating all activities with the City. An organization diagram shall be submitted showing all key team members and illustrating the relationship between the City, the project manager, key staff, and subcontractors. There also should be a brief description of the role and responsibilities of all key staff and subcontractors identified in the team organization. 4. Statement of Qualifications The information provided in this section should describe the qualifications of the firm and key staff in performing projects within the past five years that are similar in scope and size to demonstrate competence to perform these services. The projects listed should be those that the key staff named for this project were responsible for performing. Information shall include: • Names of key staff that participated on named projects and their specific responsibilities. • The client's name, contact person, addresses, and telephone numbers. • A brief description of type and extent of services provided. • Completion dates (estimated, if not yet completed). • Total costs of the projects. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 5 There should be included in the section brief resumes of key personnel who will provide these services demonstrating their qualifications and experience. Resumes should highlight education, relevant experience, licenses, and specific responsibilities for services described. 5. Statement of Offer & Signature The Proposal shall contain a statement that the proposals are a firm offer for a 90-day period and signed by an individual authorized to act on behalf of the firm. V. GENERAL REQUIREMENTS 1. Insurance Requirements Public Liability and Property Damages.The Contractor shall take out and maintain during the life of the contract, commercial general liability, automobile liability and worker's compensation insurance. The amount of the commercial general liability and automobile insurance shall not be less than the following: Single limit coverage applying to bodily and personal injury liability and property damage: $1,000,000.00. The following insurer endorsements are required if not part of the policy: The City of Tustin, its elective and appointive boards, officers, agents and employees named as additional insureds in the policy as to the work being performed under the contract; The coverage is primary and no other insurance carried by the City of Tustin will be called upon to contribute to a loss under this coverage; The policy covers blanket contractual liability; The policy limits or liability are provided on an occurrence basis; The policy covers broad form property damage liability; The policy covers personal injury as well as bodily injury liability; The policy covers explosion, collapse, and underground hazards; The policy covers products and completed operations; The policy covers use of non-owned automobiles; and DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 6 The coverage shall not be cancelled or terminated unless thirty (30) days' written notice is first given to the City of Tustin. Insurers shall be authorized to do business in the State by the Department of Insurance and shall meet the following qualifications: A.M. Best's Rating of Grade A and Class VII (seven) (if an Admitted Insurer), and Grade A- or better and Class X (ten) or better (if offered by a Surplus Line Broker) is acceptable. Workers' compensation insurance rated Grade B- or better and Class VII (seven) or better, or offered by the State Compensation Fund, is acceptable. The worker's compensation and employer's liability insurance policies shall contain a waiver of subrogation in favor of the City. Contractor shall provide to the City within ten (10) working days after the date of notice of award of the contract evidence of the aforementioned insurance with insurer endorsements, which must meet the requirements of this Article. An Acord Certificate will be accepted solely as evidence of the name of the insurers and the amounts of insurance. Failure to comply with these requirements will result in annulment of the award, and the City will pursue award to the next qualified responsive bidder. Contractor is advised that insurance requirements are non-negotiable and City will not consider waiving insurance requirements. There are no exceptions. 2. Standard Form of Agreement The contractor will enter into an agreement with the City based upon the contents of the RFP and the contractor's proposal. The City's standard form of agreement is included as Attachment C. The contractor shall carefully review the agreement, and include with the proposal a description of any exceptions requested to the standard contract. If there are no exceptions, a statement to that effect shall be included in the proposal. 3. Disclaimer This RFP does not commit the City to award a contract, or to pay any costs incurred in the preparation of the proposal. The City reserves the right to extend the due date for the proposal, to accept or reject any or all proposals received as a result of this request, to negotiate with any qualified contractor, or to cancel this RFP in part or in its entirety. The City may require the selected contractor to participate in negotiations and to submit such technical, fee, or other revisions of their proposals as may result from negotiations. 4. Assigned Representatives The City will assign a responsible representative to administer the contract, and to assist the contractor in obtaining information. The contractor also shall assign a responsible representative (project manager) and an alternate, who shall be identified in the DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 7 proposal. The contractor's representative will remain in responsible charge of the contractor's duties from the notice-to-proceed through project completion. If the contractor's primary representative should be unable to continue with the project, then the alternate representative identified in the proposal shall become the project manager. The City's representative shall first approve any substitution of representatives or subcontractors identified in the proposal in writing. The City reserves the right to review and approve/disapprove all key staff and subcontractor substitution or removal, and may consider such changes not approved to be a breach of contract. 5. City Business License A city business license will be required of the contractor and any subcontractors for services under this agreement. 6. Contract Bonds Both the Faithful Performance Bond and the Labor and Materials Payment Bond shall each be for not less than one hundred percent (100%) of the total contract amount. Bonds shall be of the form attached to Attachment C and secured from a surety company duly authorized to issued such bonds in the State of California and shall be subject to the approval and acceptance of the City Council and City Attorney. The Labor and Materials Payment Bond shall remain in force until thirty-five (35) days after the date of recordation of the Notice of Completion. The Faithful Performance Bond will not be released until one year after said date. Additionally, the Contractor shall concurrently submit, with the bonds, a certified copy of the most recent Certificate of Authority issued to the bonding company by the California Insurance Commissioner. 7. Execution of Contract Within ten (10) calendar days after the date of the Notice of Award, the Contractor shall execute and return the following contract documents to the Agency. Contract Agreement Faithful Performance Bond Labor and Materials Payment Bond Public Liability and Property Damage Insurance Certificate and endorsements Compensation Insurance Certificate and endorsements Certified copy of Certificate of Authority, from the California Insurance Commissioner, issued to the Insurance and/or bonding companies. Contractor shall provide to the City within ten (10) working days after the date of notice of award of the contract evidence of the aforementioned insurance with insurer endorsements, which must meet the requirements of this Article. An Acord Certificate DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 8 will be accepted solely as evidence of the name of the insurers and the amounts of insurance. Failure to comply with these requirements will result in annulment of the award, and the City will pursue award to the next qualified responsive bidder. Contractor is advised that insurance requirements are non-negotiable and City will not consider waiving insurance requirements. There are no exceptions. The Contract Agreement shall not be considered binding upon Agency until executed by the Authorized Agency officials. No contract will be executed unless the bidder is licensed in accordance with the provisions of the State Business and Professions Code. A corporation to which an award is made may be required, before the Contract Agreement is executed by the agency, to furnish evidence of its corporate existence, of its right to enter into contracts in the State of California, and that the officers signing the contract and bonds for the corporation have the authority to do so. 8. Extension of Contract Agency shall have the right and option to extend the term of this contract for three (3) consecutive additional years following the original 2 year term of this contract, by giving written notice to the Contractor prior to the end of the original contract term. Contract unit price adjustments may be provided annually at the discretion of the City as described below: Contracted unit prices are subject to annual review effective July 1 of each year to reflect a not-to-exceed Consumer Price Index (CPI) changes in cost. The rates may be adjusted each year on July 1, at the sole discretion of the City or, upon written request for an increase from Contractor one-hundred twenty (150) days prior to July 1, all based upon the percentage change in the CPI for All Urban Consumers for the Los Angeles- Riverside-Orange County, CA Metropolitan Area ("Index") published by the United State Department of Labor, Bureau of Statistics for the preceding year (December to December) calculated to the nearest one cent. The Index published more immediately preceding the effective adjustment date is to be used in determining the amount of adjustment. If the Index has changed from the previous Index basis, the unit prices for the following year of the term of the contract shall be set by multiplying the previous unit prices by a ratio, the numerator being the new Index value and the denominator being the previous index value. The index value for the beginning of the original contract term shall be the Index in effect at time of the proposal. If only a portion of a unit price changes, that portion alone shall be adjusted by the ratio. The portion of the total unit price to be adjusted shall be determined by the Director of Public Works based on documentation submitted by the Contractor. The first rate adjustment will be effective July 1, 2021 . The same method of adjustment shall apply to all future renewal years. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 9 9. Termination of Contract Agreement Termination of Contract Agreement:The City reserves the right to terminate this Contract Agreement at any time, with or without cause, upon thirty (30) days written notice to Contractor, except that where termination is due to the fault of the Contractor and constitutes an immediate danger to the health, safety and general welfare, the period of notice shall be such shorter time as may be appropriate. Upon receipt of the notice of termination, Contractor shall immediately cease all services hereunder except such as may be specifically approved by the City. Contractor shall be entitled to compensation for all services rendered prior to receipt of the notice of termination and for any services authorized by City thereafter. If termination is due to the failure of the Contractor to fulfill its obligations under this Contract Agreement, City may take over the work and prosecute the same to completion by contract or otherwise, and the Contractor shall be liable to the extent that the total cost for completion of the services required hereunder exceeds the compensation herein stipulated, provided that the City shall use reasonable efforts to mitigate damages, and City may withhold any payments to the Contractor for the purpose of set-off or partial payment of the amounts owed to City. VI. CONTRACTOR EVALUATION & SELECTION PROCESS The City's contractor evaluation and selection process is based upon Qualifications Based Selection (QBS) for professional services. The following criteria will be used in evaluating the proposals using a point value system (100 points) based upon the weighting indicated below: 1. City's evaluation of the Contractor's Statement of Technical Ability and Experience. (15 Points) 2. Contractor's ability to show "Qualified Proposer" status by detailed answers to the maintenance service questionnaire. (25 Points) 3. Commitment by Contractor to supply necessary equipment to fulfill the contract specifications. (10 Points) 4. Local experience and knowledge of custodial maintenance in the public sector. (15 Points) 5. The best economic value of the proposal. (25 Points) 6. Contractor's ability to provide the required bonds, insurance certificate(s) and satisfactory references. (10 Points) DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN CUSTODIAL SERVICES—RFP JANUARY 2020 Page 10 The City may elect to interview a short list of qualified firms or to interview only the top rated firm based upon the proposals submitted for the project. The City staff will negotiate a contract with the best qualified firm for the desired consulting services. Should the City staff be unable to negotiate a satisfactory contract with the firm considered to be the most qualified, negotiations with that firm shall be formally terminated. Negotiations will then be undertaken with the next most qualified firm. Failing accord with the second most qualified firm, the City staff will terminate negotiations and continue the negotiation process with the next most qualified firms in order of their evaluation ranking until an agreement is reached and a firm is selected and an agreement is executed. Additional information related to the contractor selection process will be made available in the future once the City has executed this contract. Please refrain from making any verbal inquires or requests for a formal debriefing related to the subject RFP until the City of Tustin completes the ongoing contract process. VII. ADMINISTRATION SPECIFICATIONS 1. The City of Tustin's Rights to Proposals All proposals, upon submission to the City of Tustin shall become its property for use as deemed appropriate. By submitting a proposal, the offer covenants not to make any claim for or have any right to damages because of any misinterpretation or misunderstanding of the specification, or because of any misinformation or lack of information. The City of Tustin has the following prerogatives with regard to proposals submitted: - to accept or reject any or all proposals; - to correct any arithmetic errors in any or all proposals submitted; - to utilize any or all the ideas from proposals submitted; - to change the proposal's due date upon appropriate notification; - to adopt any or all of an offeror's proposal; and - to negotiate modifications to the scope and fee with selected offeror prior to contract award. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY OF TUSTIN ORANGE COUNTY, CALIFORNIA NOTICE TO CONTRACTORS PROPOSAL, CONTRACT, AND SPECIFICATIONS FOR CUSTODIAL SERVICES JULY 1, 2020 - JUNE 30, 2022 January 2020 Field Services Division City of Tustin 300 Centennial Way Tustin, CA 92780 (714) 573-3350 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CONTENTS ATTACHMENT TITLE A ------------------------------------------------------------- NOTICE TO CONTRACTORS B ------------------------------------------------------------ PROPOSAL DOCUMENTS C ------------------------------------------------------------- CONTRACT AGREEMENT D ------------------------------------------------------------- GENERAL PROVISIONS E ------------------------------------------------------------- SPECIAL PROVISIONS F ------------------------------------------------------------- LOCATIONS, DETAILS, & GENERAL NOTES DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION A NOTICE TO CONTRACTORS DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION A CITY OF TUSTIN, CALIFORNIA NOTICE TO CONTRACTORS SEALED PROPOSALS will be received at the office of the City Clerk, Tustin City Hall, 300 Centennial Way, Tustin, California 92780 until 10:00 A.M. on the 10th day of February, 2020 for performing work as follows: CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 This work shall consist in part of hereunder consists of providing custodial services at all designated locations that will include but not limited to: management, supervision, labor, materials, tools, equipment, supplies, transportation and incidentals necessary to accomplish all custodial and floor care services at City facilities specified herein or as customarily necessary to complete the intent of the proposed work. Plans, specifications and proposal forms to be used for bidding on this project can only be obtained by emailing Mario Medina at mmedina@tustinca.ora or by calling Field Services at (714) 573-3350. This is not a Public Works project, but rather a Custodial Services Contract and therefore is not subject to award to the lowest bidder. This contract is structured like a Public Works contract for convenience purposes only. The award of this contract for Custodial Services will be made at the discretion of the City, based on the qualifications and the cost proposals submitted by contractors with responsive proposals. The contract will be for a period of twenty-four (24) months from July 1, 2020 to June 30, 2022, with renewal on a year-by-year basis for an additional three years at the sole discretion of the City. Unless otherwise directed by the City Council, the Director of Public Works will renew the contract based on the Contractor's overall performance, and upon renewal of all bonds and insurance certificate(s). DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA In conformance with Section 37931 of the Government Code, all bids shall be presented under sealed cover on the proposal form provided and accompanied by bidder's security in the form of cash, cashier's check, certified check or bid bond issued by a surety company authorized to issue such bonds in the State of California. The security shall be for the amount not less than 10% of the amount of the bid. A bid shall not be considered unless one of the forms of bidder's security is enclosed therewith. A Faithful Performance Bond in the amount of 100% and a Labor and Materials Bond in the amount of 100% in the form attached to the contract documents shall be provided. Said bonds shall be issued by a surety company duly authorized to issue such bonds in the State of California. Prior to execution of contract, Contractor shall provide City with insurance certificate(s) with endorsements evidencing commercial general liability and automobile liability insurance as prescribed in the contract, with a company of A.M. Best's Key Rating of Grade A and Class VII (seven) with an Admitted Insurer, or Grade A- or better and Class X (ten) or better with a Surplus Line Broker. Workers' compensation insurance with a company of A.M. Best's Key Rating of Grade B- or better and Class VII (seven) or better, or offered by State Compensation Fund is acceptable. If a proposal bond is supplied, a proposal bond from an admitted surety is required. If the bond surety is not admitted, the City shall reject the proposal as non- responsive. The City shall not accept a surety provided by a surplus line broker; nor shall the City allow a Contractor to substitute a proposal surety after the proposals are evaluated. Additionally, the Contractor shall concurrently submit, with the bonds and insurance certificate(s) with endorsements, a certified copy of the most recent Certificate of Authority issued to the bonding companies by the California Insurance Commissioner. Contractor shall provide to the City within ten working days after the date of Notice of Award of contract the aforementioned insurance certificate(4 with endorsements, which must meet the requirements of the specifications and comply with the contract documents. Failure to comply with this requirement will result in annulment of the award, forfeiture of the proposal guarantee and City will pursue award to the next qualified responsive bidder. Contractor is advised that insurance requirements are non-negotiable and City will not consider waiving insurance requirements. There are no exceptions. The City of Tustin hereby affirmatively ensures that minority business enterprises will be afforded full opportunity to submit proposals in response to this notice and will not be discriminated against on the basis of race, color, national origin, ancestry, sex or religion in any consideration leading to the award of contract. The City's final selection criteria for award of contract will based on, but not limited to the following analysis: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 1 . City's evaluation of the Contractor's qualification statement, experience in custodial services, questionnaire, and proof of professional certifications/licenses. 2. Commitment by Contractor to supply necessary equipment and supplies to fulfill the contract specifications (equipment, type, brand, and number), at level ensuring no production interruption. 3. The best economic value of the proposal 4. Contractor's ability to provide the required bonds, insurance certificate(s) and satisfactory references. The City of Tustin reserves the right to reject any or all proposals, and/or to waive any informality on a proposal. No bidder may withdraw his proposal for a period of forty-five (45) days after the date set for the opening thereof. Prior to proposal opening bidder may withdraw his proposals. Proposals received after the due time and date herein will be returned to bidder unopened. Pursuant to the California Public Contract Code, the Contractor will be entitled to post approved securities with the City or an approved financial institution in order to have the City release funds retained by the City to insure performance to the contract. City Hall Offices are currently open from 7:30 a.m. to 5:30 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. on the Friday that City Hall remains open. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION B PROPOSAL DOCUMENTS DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION B PROPOSAL TO THE CITY OF TUSTIN,CALIFORNIA FOR CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 Name of Bidder: Business Address: Phone Number: TO THE CITY OF TUSTIN In accordance with CITY'S NOTICE INVITING SEALED PROPOSALS, the undersigned CONTRACTOR hereby proposes to furnish all the required custodial services, including but not limited to: all management, supervision, materials, equipment, tools, labor, transportation and incidentals for the above-stated project as set forth in the proposal documents and to perform all work in the manner and time prescribed therein. The undersigned, as proposer, declares that the only persons or parties interested in the proposal as principals are those named herein; that this proposal is made without collusion with any other person, firm or corporation; that this proposal is based upon careful examination of the work sites, the Instructions to Proposers, the annexed proposed form of the contract, and all other proposal documents therein referred to; and he proposes and agrees if this proposal is accepted, that he will contract with the City of Tustin, in the form of the copy of the contract annexed hereto, to provide all necessary labor, machinery, tools, apparatus, and to do all work and furnish all materials specified in the contract, in the manner and time prescribed, and according to the requirements of the Field Services Manager as therein set forth, and that he will take full payment therefore at the following unit and/or lump-sum prices set forth in the Project Cost Sheet, to-wit: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PROJECT COST SHEET For Custodial Services For the Period from July 1, 2020 to June 30, 2022 Considering requirements set forth in Attachment E, provide the following itemized cost: ITEMIZED COST PER MONTH Item Facilities Days General Floor Labor to Supplies Total Total No. per Custodial Care empty cost annual week trash/ per cost recycling month 1. City Hall 5 $ $ $ $ $ $ 2. Columbus 7 $ $ $ $ $ $ Tustin Activity Center & Gymnasium 3. Community 6 $ $ $ $ $ $ Center 4. Council 5 $ $ $ $ $ $ Chambers, Conference Room, Atrium 5. Legacy 7 $ $ $ $ $ $ Annex 6. Maintenance 5 $ $ $ $ $ $ Facility (Admin Building & Garage Office 7. Metrolink 7 $ $ $ $ $ $ Station 8. Police 7 $ $ $ $ $ $ Department 9. Police Dept. 7 $ $ $ $ $ $ Parking Structure 10. Tustin Area 6 $ $ $ $ $ $ Senior Center 11 . Tustin Family 6 $ $ $ $ $ $ Youth Center 12. Temporary 5 $ $ $ $ $ $ Yard 13. Camino Real 7 $ $ $ $ $ $ Park DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 14. Cedar Grove 7 $ $ $ $ $ $ Park 15. Centennial 7 $ $ $ $ $ $ Park 16. Citrus Ranch 7 $ $ $ $ $ $ Park 17. Columbus 7 $ $ $ $ $ $ Tustin Park 18. Frontier Park 7 $ $ $ $ $ $ 19. Heritage Park 7 $ $ $ $ $ $ 20. Laurel Glen 7 $ $ $ $ $ $ Park 21 . Linear Park 7 $ $ $ $ $ $ 22. Magnolia 7 $ $ $ $ $ $ Park 23. McFadden 7 N/A N/A $ $ $ $ Parkette 24. Peppertree 7 $ $ $ $ $ $ Park 25. Pinetree Park 7 $ $ $ $ $ $ 26. Pioneer Park 7 $ $ $ $ $ $ 27. Santa Clara 7 N/A N/A $ $ $ $ Park 28. Tustin Sports 7 $ $ $ $ $ $ Park 29. Veterans 7 $ $ $ $ $ $ Sports Park 30. Victory Park 17 1 $ 1 $ 1 $ 1 $ $ $ ANNUAL GRAND TOTAL MONTHLY GRAND TOTAL NOTE: Please provide the portion of the above annual cost that is applicable only to the one time annual strip and recoat of the wood floors at the following locations: A. Senior Center (See specs in Attachment F) $ B. Columbus Tustin Gymnasium - Basketball Courts $ (See specs in Attachment F) C. Columbus Tustin Gymnasium - Class Room Area $ (See specs in Attachment F) These costs can be used to delete or add additional wood floor strip and recoat services at the discretion of the City. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The undersigned understands that a proposal is required for the entire work as set forth in the Project Cost Sheet and the Special Provisions section and that the foregoing quantities are approximate only, being given as a basis for the comparison of proposals and the City of Tustin does not, expressly or by implication, agree that the actual amount of work will correspond therewith, but reserves the right to increase or decrease the amount of any class or portion of the work or to omit portions of the work as may be deemed necessary or advisable and in the best interests of the City by the Director of Public Works. Final compensation under this contract will be based upon actual quantities of work satisfactorily completed. The scope of the work outlined in Attachment D & E is supplied as an indication of the general scope of the work, but the Proposer shall make his own estimate from information included in the contract documents and from field inspections of each facility. It is agreed that the unit and/or lump sum prices include all appurtenant expenses, taxes, royalties and fees. The Contract will be renewable for an additional three (3) years, on a year-by-year basis, at the sole discretion of the Agency and upon renewal of all bonds and certificates of insurance. In case of discrepancy between the itemized unit prices and the total amount for a contract item, the itemized unit prices shall prevail. If both the itemized unit prices and total amounts for a contract item are left blank, then the entire proposal shall be rejected. If this proposal shall be accepted and the undersigned shall fail to enter into the contract and to furnish the two bonds in the amounts required, with surety satisfactory to the City of Tustin, and the required Certificate of Insurance with endorsements and certificate of authority within ten calendar days, after the date of the Notice of Award from the City, the City of Tustin may, at its option, determine that the Proposer has abandoned the contract, and thereupon this proposal and the acceptance thereof shall be null and void. The undersigned bidder hereby acknowledges that he/she understands the bonding requirements of the City of Tustin, which, per City Code, states that the surety company must be duly authorized to issue such bonds or insurance in the State California. The Certificate of Insurance with endorsements must be with a company of A.M. Best's Key Rating of Grade A and Class VII (seven) or better with an Admitted Insurer, or Grade A- or better and Class X (ten) or better with a Surplus Line Broker. Workers' compensation insurance with a company of A.M. Best's Key Rating of Grade B- or better and Class VII (seven) or better, or offered by State Compensation Fund, is acceptable. Contractor shall provide to the City within ten working days after the date of notice of award of contract the aforementioned insurance certificate(s) with endorsements which must meet the requirements of the specifications and comply with the contract documents. Failure to comply with this requirement will result in annulment of the award, and City will pursue award to the next qualified responsive bidder. Contractor is advised that insurance requirements are non-negotiable and City will not consider waiving insurance requirements. There are no exceptions. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The names of all persons interested in the foregoing proposal as principals are as follows: IMPORTANT NOTICE: If the proposer or other interested person is a corporation, state legal name of corporation and names of the president, secretary, treasurer, and manager thereof; if a co-partnership, state true name of firm and names of all individual co- partners composing firm; if the proposer or other interested person is an individual, state first and last names in full. Signed: Title: Date: NOTE: If the proposer is a corporation, the legal name of the corporation shall be set forth above, together with the signature of the officer or officers authorized to sign contracts on behalf of the corporation; if the proposer is a co-partnership the true name of the firm shall be set forth above, together with the signature of the partner or partners authorized to sign contracts on behalf of the co-partnership; and if the proposer is an individual, his signature shall be placed above. If signature is by an agent, other than an officer of a corporation or a member of a co-partnership, a Power of Attorney must be on file with the City of Tustin prior to the opening of proposals or submitted with the proposal; otherwise, the proposal will be disregarded as irregular and unauthorized. Business Address DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA DESIGNATION OF SUBCONTRACTORS, SUPPLIERS AND VENDORS CONTRACTOR proposes to subcontract certain portions of the work, which are in excess of one-half of one percent of the total proposal amount, and to procure materials and equipment from suppliers and vendors as follows: Name, Address, and Phone Number of Portion of Work, Subcontractors, Suppliers, and Vendors Materials or Equipment Phone: ( ) Phone: Phone: Phone: Phone: Phone: Phone: Phone: Phone: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The following are the names, addresses and telephone numbers of all brokers and sureties from whom CONTRACTOR intends to procure insurance and bonds: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA STATEMENT OF TECHNICAL ABILITY AND EXPERIENCE The undersigned certifies under oath the truth and correctness of all statements and of all answers to questions made hereinafter. SUBMITTED BY: CORPORATION ❑ Name: PARTNERSHIP ❑ Address: INDIVIDUAL ❑ Principal: OTHER ❑ Office: 1. Proposer must submit a list of five (5) references in the Southern California area that indicate he/she has successfully completed (within the last three years) or is presently engaged in similar type of work, that are of at least of equal size and scope. The following is to be included with proposal: 1 .1 Name and Location of Each Reference Name, Title and Phone Number of contact person familiar with project. Contract Amount Scope of Work with Bid Item Amounts 1.2 Submit a summary of all claims (if any) made in the last five (5) years against each of the aforementioned projects. 2. Resume of type of work in which your firms possesses experience. 3. Largest number of personnel employed by your firm in the past five (5) years. Number of Employees Year 4. How many years has your organization been in business? 5. How many years has your organization been in business under its present business name? 6. If a corporation answer the following: 6.1 Date of Incorporation: 6.2 State of Incorporation: 6.3 President's name: 6.4 Vice President's name(s) 6.5 Secretary's name: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 6.6 Treasurer's name: 7. If an individual or a partnership answer the following: 7.1 Date of Organization: 7.2 Name and address of all partners (State whether general or limited partnerships) 8. If other than a corporation or partnership, describe organization and name of principals: 9. List states and categories in which your organization is legally qualified to do business. Indicate registration or license numbers, if applicable. List states in which partnership or trade name is filed. 10. Describe the work your organization normally performs with its own forces. 11 . Have you ever failed to complete any work awarded to you? If so, note when, where and why. 12. Within the last five years, has any officer or partner of your organization been an officer or partner of another organization when it failed to complete a contract? If so, attach a separate sheet of explanation. CONTRACTOR NAME: Signed By: Title: Note: Attach proper Notary Acknowledgement for signature of authorized person. (Use copy of blank form provided in this section.) DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA MAINTENANCE SERVICE QUESTIONNAIRE Please answer the following questions in detail, using additional paper as necessary: 1. What makes your company the best company for this job? 2. What type of in-house training do you provide for your staff? 3. Who is responsible for training the custodial service workers and what type of training is provided and at what intervals? 4. List the types of equipment to be assigned to this contract. Include the manufacturer, model number, and a description of the equipment. 5. What is the address of the facility from which work crews will be assigned? 6. What communication system do you use to communicate between field and office? 7. Are you able to provide a quick emergency responses, and How? 8. Who will be assigned as "Field Supervisor", and what will be the responsibilities of that Field Supervisor. 9. List the custodial service workers and their qualifications. 10. Is your company experienced in maintaining a gymnasium floor as described in the Special Provisions, Attachment C of these proposal documents? Please describe your experience in detail. 11 . How do you now perform Background Checks on your employees? Are they cleared through the Department of Justice? DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PRICE REQUESTS FOR ADDITIONAL CUSTODIAL SERVICES NOTE: The following price requests are to establish what additional work would cost and are not to be considered in proposal cost evaluations: ADDITIONAL WORK AS REQUESTED COST PER HOUR PER EMPLOYEE Detail Walls and Partitions $ Perform General Cleaning $ Strip and Refinish Hard Surfaced Floors $ Extract or Spin Clean Carpets $ Clean Upholstered Furniture or Panels $ Clean Raised Access Floor Tiles $ * Provide English speaking day porter(s) for alternate proposal for the daytime cleaning services for all facilities, and identify what is being offered beyond original scope of specifications $ The above cost per hour shall include full compensation for labor, equipment, tools, transportation, supplies, materials and incidentals. CONTRACTOR By: Title: Firm Name: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA NON-COLLUSION AFFIDAVIT TO THE CITY OF TUSTIN: The undersigned in submitting this proposal for performing, by contract, the work required by these documents, being duly sworn, deposes and says: That he has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competitive proposal in connection with this contract. Signed Title: Firm Name: Note: Non-Collusion Affidavit to be submitted with Proposal. Attach proper notary acknowledgment for signature of authorized person. (Use copy of blank form provided in this section.) DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT CIVIL CODE § 1189 :E`F•a[>I.9C.'�:d`,aT�Ct�"Rf-`Z.'E•`E'S(`�E!i�(.'�:(.`.i_�(`i:frL�i;�CY:�L��(.`c^Y`l�(,�:�,��:1`2riC��`��,1_C.'��f.�[?1:[`l5(��T�±('.��L'r�(-`.c:(`.r.f'1:C'�;L'LSC`,i�[.'i;f-`s"�('�•:*[`�.('.I�<`i:h.Fdi2�(`1 A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. State of California ) County of ) On before me, Date Here Insert Name and Title of the Officer personally appeared Name(s) of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. Signature Signature of Notary Public Place Notary Seal Above Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s) Other Than Named Above: Capacity(ies) Claimed by Signer(s) Signer's Name: Signer's Name: ❑ Corporate Officer-Title(s): ❑ Corporate Officer-Title(s): ❑ Partner- ❑ Limited ❑ General ❑ Partner- ❑ Limited ❑ General ❑ Individual ❑ Attorney in Fact ❑ Individual ❑ Attorney in Fact ❑ Trustee ❑ Guardian or Conservator ❑ Trustee ❑ Guardian or Conservator ❑ Other: ❑ Other: Signer is Representing: Signer is Representing: InZXU�1 .P.c-•C's.^f`.s.CA ZX 6X.i •C`.t:C`.i<xzC&-_f:c=d.1c-£>c:(`.fiif�.Ff-92:C.Y3l.`�'S(.`i�E.`.�.L3d'•,t'�•C?.z:('�T:[.:c.(.�z[7i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CONTRACTOR'S EMPLOYEES Personnel employed by the Contractor shall be competent, trustworthy, and properly trained for the work requirements. The Contractor and the employees shall wear an identification badge with the employee's picture, name, and company name on the face of the badge. The badge must be worn in plain sight, above the waist at all times while the employee is on City property. The Contractor's employees are required to provide identification when requested by City personnel. Employees must also be in uniform with company's name visual. A. APPEARANCE: The employees shall present a neat, well-groomed appearance at all times. Hair (including facial hair) shall be maintained in a neat, well-groomed attire. Employees with tattoos and/or body piercings that are determined by the Director of Public Works or his/her authorized representative to be objectionable shall be immediately covered with appropriate clothing or the employee will be replaced with a satisfactory employee. B. UNAUTHORIZED PERSONNEL: Employees of the Contractor shall not be assisted nor accompanied by any individual that is not an employee of the Contractor, while performing duties related to the agreement. This includes friends, children, and/or other relatives. Employees of the Contractor that violate this stipulation shall be deemed objectionable to the City and shall not be allowed to work in City facilities. C. CITY AND PERSONAL PROPERTY OF CITY PERSONNEL: The Contractor shall direct its employees against the unauthorized reading and disclosing of materials and documents available in the facilities of the City and against unauthorized use of City and personal property, such as telephones, radios, copy machines, computers, terminals, fax machines, calculators, etc., which may be in any of the City facilities. The Contractor shall be responsible to see the Contractor's employees do not disturb papers on desks, tables, or cabinets, and do not open desk drawers or cabinets. Found item(s) shall be turned in at the end of each shift to the Contractor's supervisor. The supervisor shall return the item(s) to the Director of Public Works or his/her authorized representative within twenty-four (24) hours. D. EMPLOYEE LIST: The Contractor shall provide the Director of Public Works or his/her authorized representative an accurate list of all employees who have any relationship to work performed within the scope of this agreement, prior to an employee starting work on City property. Changes to the list shall be reported in writing to the Director of Public Works or his/her authorized representative within one working day. Employees terminated by the Contractor shall be reported the same day to the Director of Public Works or his/her authorized representative, unless it is after hours, then the next business morning shall be acceptable. E. BACKGROUND CHECK: The Contractor's employees who will work in the Police Department facility shall be required to be cleared through the City of Tustin Police Department background check procedure prior to working in the Police facility. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA F. HEALTH: All employees shall be in good health and free of contagious diseases. Contractor shall not allow any person(s) under the influence of alcohol or drugs on the premises or in the building. Neither shall the Contractor allow the use or presence of alcohol or drugs on the premises or in the building. G. UNIFORMS AND IDENTIFICATION: The Contractor shall pay for and bear the maintenance cost of uniforms for all employees working on the project. The uniforms shall bear the Contractor's company name, as well as the employee name. All employees shall wear uniforms, furnished by the Contractor, at all times during the performance of this work. The uniform shall be worn as a complete unit and be fitted properly. The uniform shall be maintained in a clean and neat order with no rips, tears, or permanent stains present. Closed-toe and heeled shoes shall be worn for proper safety during tasks being performed. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION C CONTRACT AGREEMENT DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CONTRACT AGREEMENT FOR CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 This agreement, made and concluded, in duplicate, this 1 st day of July 2020, between the City of Tustin, California, hereinafter called City, hereinafter called Contractor. ARTICLE I. Witnesseth, that for and in consideration of the payments and agreements hereinafter mentioned, to be made and performed by the City, and under the conditions expressed in the two bonds, bearing date with these presents and hereunto annexed, the Contractor agreed with City, at his own proper cost and expense, to do all the work and furnish all the materials necessary to construct and complete in good workmanlike and substantial manner and to the satisfaction of the City, in accordance with the plans and specifications, as may be amended from time to time as of the date of this Agreement, entitled: CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 Which said plans and specifications are hereby specifically referred to and by such references made a part hereof. Said plans and specifications are on file in the office of the City Engineer of the City of Tustin, California. ARTICLE II. Contractor agrees to receive and accept the following prices as full compensation for furnishing all materials and for doing all the work contemplated and embraced in the Agreement; and also for all loss or damage arising out of the nature of the work aforesaid, or from the action of the elements, or from any unforeseen difficulties or obstructions which may arise or be encountered in the prosecution of the work until its acceptance by the City, and for all risks of every description connected with the work; also for all expenses incurred by or in consequence of the suspension or discontinuance of work and for well and faithfully completing the work, and the whole thereof, in the manner and according to the plans and specifications, and the requirements of the Engineer under them. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CONTRACT AGREEMENT FOR CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 PROJECT COST SHEET Considering requirements set forth in Attachment E, provide the following itemized cost: ITEMIZED COST PER MONTH Item Facilities Days General Floor Labor to Supplies Total Total No. per Custodial Care empty cost annual week trash/ per cost recycling month 1. City Hall 5 $ $ $ $ $ $ 2. Columbus 7 $ $ $ $ $ $ Tustin Activity Center & Gymnasium 3. Community 6 $ $ $ $ $ $ Center 4. Council 5 $ $ $ $ $ $ Chambers, Conference Room, Atrium 5. Legacy Annex 7 $ $ $ $ $ $ 6. Maintenance 5 $ $ $ $ $ $ Facility (Admin Building & Garage Office 7. Metrolink 7 $ $ $ $ $ $ Station 8. Police 7 $ $ $ $ $ $ Department 9. Police Dept. 7 $ $ $ $ $ $ Parking Structure 10. Tustin Area 6 $ $ $ $ $ $ Senior Center 11 . Tustin Family 6 $ $ $ $ $ $ Youth Center 12. Temporary 5 $ $ $ $ $ $ Yard DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 13. Camino Real 7 $ $ $ $ $ $ Park 14. Cedar Grove 7 $ $ $ $ $ $ Park 15. Centennial 7 $ $ $ $ $ $ Park 16. Citrus Ranch 7 $ $ $ $ $ $ Park 17. Columbus 7 $ $ $ $ $ $ Tustin Park 18. Frontier Park 7 $ $ $ $ $ $ 19. Heritage Park 7 20. Laurel Glen 7 $ $ $ $ $ $ Park 21 . Linear Park 7 $ $ $ $ $ $ 22. Magnolia Park 7 $ $ $ $ $ $ 23. McFadden 7 N/A N/A $ $ $ $ Parkette 24. Peppertree 7 $ $ $ $ $ $ Park 25. Pinetree Park 7 $ $ $ $ $ $ 26. Pioneer Park 7 $ $ $ $ $ $ 27. Santa Clara 7 N/A N/A $ $ $ $ Park 28. Tustin Sports 7 $ $ $ $ $ $ Park 29. Vetera ns 7 $ $ $ $ $ $ Sports Park 30. Victory Park 7 $ $ $ $ $ $ ANNUAL GRAND TOTAL MONTHLY GRAND TOTAL NOTE: Please provide the portion of the above annual cost that is applicable only to the one time annual strip and recoat of the wood floors at the following locations: A. Senior Center $ (See Flooring Coat Specs in Attachment F) B. Columbus Tustin Gymnasium - Basketball Courts $ (See Flooring Coat Specs in Attachment F) C. Columbus Tustin Gymnasium - Class Room Area $ (See Flooring Coat Specs in Attachment F) These costs can be used to delete or add additional wood floor strip and recoat services at the discretion of the City. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ARTICLE III. City hereby promises and agrees with Contractor to employ and does hereby employ Contractor to provide the materials and to do the work according to the terms and conditions herein contained and referred to, for the prices aforesaid, and hereby contracts to pay the same at the time, in the manner and upon the conditions above set forth; and the said parties for themselves, their heirs, executors, administrators, successors and assigns do hereby agree to the full performance of the covenants herein contained. ARTICLE IV. It is further expressly agreed by and between the parties hereto that should there be any conflict between the terms of this instrument and the bid or proposal of Contractor, then this instrument shall control and nothing herein shall be considered as an acceptance of the said terms of said proposal conflicting herewith. ARTICLE V. 1 . The CITY OF TUSTIN has obtained from the Director of Industrial Relations the general prevailing rate of per diem wages and the general prevailing rate for legal holiday and overtime work in the locality in which the work is to be performed for each craft or type of work needed to execute this contract and maintains copies thereof in the office of the City Engineer. The Contractor agrees that not less than said prevailing rates shall be paid to workers employed on this public works contract as required by Labor Code Sections 1771 and 1774 of the State of California. PREVAILING WAGES NOTICE REQUIREMENTS No contractor or subcontractor shall be listed on a bid proposal for a Public Works project unless registered with the Department of Industrial Relations pursuant to Labor Code Section 1725.5. No Contractor or subcontractor shall be awarded a contract for public work on a Public Works project unless registered with the Department of Industrial Relations pursuant to Labor Code Section 1725.5. This project is subject to compliance monitoring and enforcement by the Department of Industrial Relations. 2. The Contractor shall, as a penalty to the CITY OF TUSTIN, forfeit Two Hundred Dollars ($200.00) for each calendar day or portion thereof for each worker paid (either by Contractor or any subcontractor of Contractor) less than the prevailing rate as prescribed in the preceding paragraph for the work provided for in this contract, all in accordance with Sections 1774 and 1775 of the Labor Code of the State of California. Section 1773.5 of the Labor Code of the State of California, regarding the payment of travel and subsistence payments, is applicable to this contract. 3. Section 1773.1 of the Labor Code of the State of California, regarding the payment of travel and subsistence payments, is applicable to this contract. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4. Section 1777.5 of the Labor Code of the State of California, regarding the employment of apprentices, is applicable to this contract if the prime contract involves Thirty Thousand Dollars ($30,000.00) or more, or twenty (20) working days or more and under such circumstances, Contractor shall be fully responsible to ensure compliance with all the provisions of Labor Code §1777.5 for all apprentice-able occupations on the project. A Contractor or subcontractor who violates Section 1777.5 shall forfeit to the City of Tustin, as a civil penalty, the sum of One Hundred Dollars ($100.00) for each calendar day of noncompliance. Notwithstanding Section 1727 of the Labor Code, upon receipt of a determination that a civil penalty has been imposed, the City of Tustin shall withhold the amount of the civil penalty from contract progress payments then due or to become due. Any funds withheld by the City of Tustin pursuant to this section shall be deposited in the General Fund of the City of Tustin. 5. The Contractor shall not employ, or allow work to be performed by a subcontractor who is ineligible to perform work on the project pursuant to Section 1777.1 or 1777.7 of the Labor Code pertaining to debarment by the Labor Commissioner for violations of prevailing Wage Laws. 6. In performance of this contract, not more than eight (8) hours shall constitute a day's work. The Contractor shall fully conform to Article 3, Chapter 1, Part 7, Division 2 (Sections 1810 et seq.) of the Labor Code of the State of California. Pursuant to the provisions of Section 1813 of the Labor Code of the State of California, the Contractor shall, as a penalty to the City of Tustin, forfeit twenty-five Dollars ($25.00) for each worker employed in the execution of the contract by the Contractor or by any subcontractor for each calendar day during which such worker is required or permitted to work more than eight (8) hours in any one calendar day and forty (40) hours in any one calendar week in violation of the provisions of Article 3 of Chapter 1 of Part 7 of Division 2 of the Labor Code of the State of California. Contractor shall keep an accurate record showing the name and actual hours worked each calendar day and each calendar week by each worker employed by Contractor in connection with the public work. 7. Contractor agrees to keep accurate payroll records showing the name, address, social security number, work classification, straight time and overtime hours worked each day and week and the actual per diem wages paid to each journeyman, apprentice or worker employed by him in connection with the public work, and agrees to insist that each of his subcontractors do the same. Contractor further agrees that his payroll records and those of his subcontractors shall be available to the employee or his representative, the Division of Labor Standards Enforcement, and the Division of Apprenticeship Standards, and shall comply with all of the provisions of Labor Code Section 1776, et sea., in general. 8. Contractor is also aware of the provisions of Section 3700 of the Labor Code, which requires every employer to be insured against liability for Worker's Compensation or undertake self-insurance in accordance with the provisions of DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA that code and will comply with such provisions before commencing the performance of the work of this contract. ARTICLE VI. In connection with the performance of this contract, the City shall have the authority to enter the worksite at any time for the purpose of identifying the existence of conditions, either actual or threatened, that may present a danger or hazard to any and all employees. The Contractor agrees that the City, in its sole authority and discretion, may order the immediate abatement of any and all conditions that may present an actual or threatened danger or hazard to any and all employees at the worksite. The Contractor acknowledges the provisions of Section 6400 of the Labor Code, which requires that employers shall furnish employment and a place of employment that is safe and healthful for all employees working therein. In the event the City identifies the existence, of any condition, that presents an actual or threatened danger or hazard to any and all employees at the worksite the City is hereby authorized to order the immediate abatement of that actual or threatened condition pursuant to this section. The City may also, at its sole authority and discretion, issue an immediate stop work order to the Contractor to ensure that no employee working at the worksite is exposed to a dangerous or hazardous condition. Any stop work order issued by the City to the Contractor in accordance with the provisions of this section shall not give rise to any claim or cause of action for delay damages by the Contractor or the Contractor's agents or subcontractors against the City. ARTICLE VII. The Contractor shall indemnify and save harmless the city of Tustin and all officers and employees thereof from all claims, suite, or actions of every name, kind and description, brought for, or on account of, injuries to or death of any person including, but not limited to, workers and the public, or damage to property resulting from the construction of the work or by or in consequence of any negligence regarding the work, use of improper materials or equipment in construction of the work, neglect or refusal of Contractor to faithfully perform the work and all of Contractor's obligations under the contract, or by or on account of any act or omission by the Contractor or his agents or a subcontractor or his agents or a third party during the progress of the work or at any time before its completion and final acceptance, or which might arise in connection with the agreed upon work or is caused by or happening in connection with the progress of said work, or on account of any passive or active negligent act or omission by the City of Tustin, it officers, employees and agents, save and except claims arising through the sole and exclusive negligence or sole and exclusive willful misconduct of the City of Tustin. The defense and indemnification by Contractor shall include all costs and expenditures including attorney's fees incurred by the City of Tustin or its employees, officers or agents with respect to such claim or suit and Contractor will, if requested by City of Tustin, defend any litigation arising out of such claims at the sole cost and expense of Contractor. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA In addition to any remedy authorized by law, so much of the money due the Contractor under and by virtue of the contract as shall be considered necessary in the sole discretion of the City of Tustin may be retained by the City until disposition has been made of such claims for damages as aforesaid. ARTICLE VIII. The Contractor shall take out and maintain during the life of the contract, commercial general liability, automobile liability and worker's compensation insurance. The amount of the commercial general liability and automobile insurance shall not be less than the following: Single limit coverage applying to bodily and personal injury liability and property damage: $1,000,000 Primary General Liability and Automobile Liability policy shall have single limit coverage not less than $ 1,000,000. The minimum insurance requirements cannot be satisfied through Umbrella/Excess insurance policies. The following insurer endorsements are required if not part of the policy: 1 . The City of Tustin, its elective and appointive boards, officers, agents and employees named as additional insured in the policy as to the work being performed under the contract; 2. The coverage is primary and no other insurance carried by the City of Tustin will be called upon to contribute to a loss under this coverage; 3. The policy covers blanket contractual liability; 4. The policy limits or liability are provided on an occurrence basis; 5. The policy covers broad form property damage liability; 6. The policy covers personal injury as well as bodily injury liability; 7. The policy covers explosion, collapse, and underground hazards; 8. The policy covers products and completed operations; 9. The policy covers use of non-owned automobiles; and 10.The coverage shall not be cancelled or terminated unless thirty (30) days' written notice is first given to the City of Tustin. l 1 . Insurers shall be authorized to do business in the State by the Department of Insurance and shall meet the following qualifications: A.M. Best's Rating of Grade A and Class VII (seven) (if an Admitted Insurer), and Grade A- or better and Class X (ten) or better (if offered by a Surplus Line Broker) is acceptable. Workers' compensation insurance rated Grade B- or better and Class VII (seven) or better, or offered by the State Compensation Fund, is acceptable. 12. The worker's compensation and employer's liability insurance policies shall contain a waiver of subrogation in favor of the City. Contractor shall provide to the City within ten (10) working days after the date of notice of award of the contract evidence of the aforementioned insurance with DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA insurer endorsements, which must meet the requirements of this Article. An Acord Certificate will be accepted solely as evidence of the name of the insurers and the amounts of insurance. Failure to comply with these requirements will result in annulment of the award, forfeiture of the proposal guarantee, and the City will pursue award to the next qualified responsive bidder. Contractor is advised that insurance requirements are non-negotiable and City will not consider waiving insurance requirements. There are no exceptions. ARTICLE IX. Upon receipt of a claim or summons and complaint by the City Clerk relating to this Contract, the City Clerk shall provide written notice within five (5) working days to the contractor of the claim or summons and complaint. For purposes of this section, notice to the contractor may be via facsimile, messenger or by first class mail and addressed to: CONTRACTOR NAME CONTRACTOR ADDRESS Northing herein obligates the City to provide notice of a Claim or summons and complaint that does not clearly identify the contract or Contractor. In Witness Whereof, the parties have hereunto set their hands and seals the year and date first above written. THE CITY OF TUSTIN BY: Mayor of the City of Tustin (SEAL) ATTEST: City Clerk of the City of Tustin CONTRACT AND BOND APPROVED: Date City of Attorney APPROVED AS TO CONTENT: Date City Engineer CONTRACTOR DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Firm Name: (SEAL) By: Title: ATTACH PROPER NOTARY ACKNOWLEDGEMENT FOR SIGNATURES OF AUTHORIZED PERSON(S). DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Bond No. Amount Premium CITY OF TUSTIN PUBLIC CONTRACT FAITHFUL PERFORMANCE BOND KNOW ALL MEN BY THESE PRESENTS: That as and hereinafter referred to collectively as "Principal', and a corporation organized and existing under the laws of the State of and duly authorized to transact surety business in the State of California, as, and hereinafter referred to as, "Surety", are held and firmly bound unto the City of Tustin hereinafter referred to as the "City", in the sum of $ for payment of which Principal and surety bind themselves, their heirs, administrators, successors and assigns, jointly and severally as follows: THE CONDITION OF THE ABOVE OBLIGATION IS THAT: WHEREAS, Principal has entered into a contract dated 20_, with City to do and perform the following, generally described work, which is more particularly described in said contract for the construction/maintenance of: CONTRACT AGREEMENT FOR CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 WHEREAS, all of such improvements are to be constructed/maintained and installed in accordance with the plans and specifications described, referred to and incorporated in said contract; and WHEREAS, Principal shall commence and complete the construction/maintenance and installation of such improvements as provided in said contract; and NOW, THEREFORE, if Principal shall faithfully perform all agreements contained in the aforesaid contract, then this obligation shall be null and void. PROVIDED, HOWEVER, if Principal shall not faithfully perform all agreements contained in the hereinabove described contract and all obligations, then this obligation shall remain in full force and effect. PROVIDED FURTHER HOWEVER, that Surety hereby stipulates and agrees that no change, extension of time, alteration or modification of the contract documents or of the work to be performed thereunder shall in any way affect its obligation on this bond and it does hereby waive notice of any such change, extension of time, alteration or modification of the contract documents or of the work to be performed thereunder; and DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PROVIDED FURTHER, that in case suit is brought upon this bond by the City or any other person who may bring an action on this bond, a reasonable attorney's fee, to be fixed by the Court, shall be paid by Principal and Surety. IN WITNESS WHEREOF, Principal and Surety have caused these presents to be duly signed and sealed this day of 20 SURETY: (Name) BY: (SEAL) Attorney-in-Fact BY: Address of Surety: APPROVED AS TO FORM: City Attorney PRINCIPAL: BY: (SEAL) TITLE: Address of Principal: APPROVED AS TO CONTENT: Date City Engineer DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Note: Attached proper acknowledgement for both Surety & Principal (Use copies of blank form provided in this section). DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Bond No. Amount Premium CITY OF TUSTIN PUBLIC CONTRACT LABOR AND MATERIALS PAYMENT BOND KNOW ALL MEN BY THESE PRESENTS: as and hereinafter referred to collectively as "Principal", and a corporation organized and existing under the laws of the State of and duly authorized to transact surety business in the State of California, as and hereinafter referred to as, 'Surety are held and firmly bound unto the City of Tustin hereinafter referred to as the 'City', in the sum of $ for payment of which Principal and surety bind themselves, their heirs, administrators, successors and assigns, jointly and severally as follows: THE CONDITION OF THE ABOVE OBLIGATION IS THAT: WHEREAS, Principal has entered into a contract dated 20_, with the City to do and perform the following, generally described work, which is more particularly described in said contract for the construction/maintenance of: CONTRACT AGREEMENT FOR CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 WHEREAS, Principal shall commence and complete the construction/maintenance and installation of such improvements provided in said contract; and NOW THEREFORE, if Principal shall pay the Contractor, his subcontractor, and all persons renting equipment or furnishing labor or materials to them for such improvements, for the full cost of such improvements and submit amounts due under the State Unemployment Insurance Act with respect to such labor, then this obligation shall be null and void. PROVIDED, HOWEVER, if Principal shall not pay the subcontractor and all persons renting equipment or furnishing labor or materials to them for such improvements for the full cost of such improvements, or if Principal fails to submit amounts due under the State Unemployment Insurance Act with respect to such labor, then Surety will pay for the same in an amount not exceeding the sum set forth above, which amount shall inure to the benefit of all persons named in Civil Code Section 3181 . PROVIDED FURTHER, HOWEVER, that Surety stipulates and agrees that no change, extension of time, alteration or modification of the contract documents or of the work to be performed thereunder shall in any way affect its obligation on this bond and it does hereby waive notice of any such change, extension of time, alteration or modification of DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA the contract documents or of the work to be performed thereunder; and PROVIDED FURTHER, that in case suit is brought upon this bond by the City or any other person named in Civil Code Section 3181 who may bring an action on this bond, a reasonable attorney's fee, to be fixed by the Court, shall be paid by Principal and Surety. IN WITNESS WHEREOF, Principal and Surety have caused these presents to be duly signed and sealed day of 20 SURETY: (Name) BY: (SEAL) Attorney-in-Fact BY: Address of Surety: APPROVED AS TO FORM: City Attorney PRINCIPAL: BY: (SEAL) TITLE: Address of Principal: APPROVED AS TO CONTENT: Date City Engineer DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Note: Attached proper acknowledgement for both Surety & Principal (Use copies of blank form provided in this section). DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA COMPENSATION INSURANCE CERTIFICATE Pursuant to Section 1861 of the State Labor Code, each Contractor to whom a public works contract has been awarded shall sign the following certificate and shall submit same to the City prior to performing any work on the contract: I am aware of the provisions of Section 3700 of the Labor Code, which reads as follows: "Every employer except the State shall secure the payment of compensation in one or more of the following ways: By being insured against liability to pay compensation in one or more insurers duly authorized to write compensation insurance in this State. By securing from the Director of Industrial Relations a certificate of consent to self-insure, which may be given upon furnishing proof satisfactory to the Director of Industrial Relations of ability to self-insure and to pay any compensation that may become due to his employee." CONTRACTOR: SIGNED: BY: TITLE: COMPENSATION INSURANCE CERTIFICATE TO BE SUBMITTED DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT CIVIL CODE § 1189 :E`F•a[>I.9C.'�:d`,aT�Ct�"Rf-`Z.'E•`E'S(`�E!i�(.'�:(.`.i_�(`i:frL�i;�CY:�L��(.`c^Y`l�(,�:�,��:1`2riC��`��,1_C.'��f.�[?1:[`l5(��T�±('.��L'r�(-`.c:(`.r.f'1:C'�;L'LSC`,i�[.'i;f-`s"�('�•:*[`�.('.I�<`i:h.Fdi2�(`1 A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. State of California ) County of ) On before me, Date Here Insert Name and Title of the Officer personally appeared Name(s) of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. Signature Signature of Notary Public Place Notary Seal Above Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s) Other Than Named Above: Capacity(ies) Claimed by Signer(s) Signer's Name: Signer's Name: ❑ Corporate Officer-Title(s): ❑ Corporate Officer-Title(s): ❑ Partner- ❑ Limited ❑ General ❑ Partner- ❑ Limited ❑ General ❑ Individual ❑ Attorney in Fact ❑ Individual ❑ Attorney in Fact ❑ Trustee ❑ Guardian or Conservator ❑ Trustee ❑ Guardian or Conservator ❑ Other: ❑ Other: Signer is Representing: Signer is Representing: U�1 .P.c-•C's.^f`.s:C.cZ`6X.f •C`.t:C`.i<xzC&-_f:c=d.1c-£>c:(`.fiif�.Ff-92:C.Y3l.`�'S(.`i�E.`.�.L3d'•,t'�•C?.z:('�T:[.:c.(.�z[7i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION D GENERAL PROVISIONS DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION D GENERAL PROVISIONS FOR CUSTODIAL SERVICE FOR CITY OF TUSTIN I. SCOPE OF WORK Contractor shall provide all the required custodial services, including but not limited to: management, supervision, labor, materials, tools, equipment, supplies, transportation and incidentals necessary to accomplish all custodial and floor care services at City facilities as defined in these specifications. II. GENERAL REQUIREMENTS A. GENERAL AREAS TO BE CLEANED 1. Restrooms; park restrooms; park facilities and trash containers; lobbies; open and private office areas; common areas, stairwells; training rooms; lunchrooms; break rooms and kitchens; outside entrances, decks, windows, doors, walls, interior and exterior balconies and patios; gyms, showers and locker rooms; display areas; dispatch areas; multi-purpose rooms; conference rooms and Council Chambers; elevated display areas; elevators; parking structures; large areas with wood floors; and all space being utilized by the occupants (except storage space as defined and any other associated areas as directed by the City). B. WATER POLLUTION PREVENTION AND BEST MANAGEMENT PRACTICES (BMPs) Non-storm water discharges resulting from Building Maintenance activities are currently governed by the Santa Ana Regional Water Quality Board NDPES Permit No. CAS618030. The permit applies to activities within the County of Orange and is available for a review from the City of Tustin, Public Works Department. A Drainage Area Management Plan (DAMP) and a Municipal Activities Procedures Manual have been developed by the County of Orange to assist with permit implementation. Specifically, the Municipal Activities Procedures Manual contains Model Maintenance Procedures with Best Management Practices (BMPs) that the contractor shall adhere to. The Contractor shall implement and maintain the appropriate BMPs to prevent storm water pollution within all facility sites at all times during the contract period. The Model Maintenance Procedures with BMPs are available for review at the City's Public Works Department. The City's Building Supervisor will conduct inspections of the maintenance work site to evaluate whether BMPs to reduce pollutant loadings are adequate and properly implemented in accordance with the terms of the contract or whether additional control measures are needed. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Payment to provide and maintain BMPs shall be considered included in the contract unit prices paid for other items of work and shall be considered incidental for accomplishing the work and no additional compensation shall be allowed. Failure of the Contractor to comply with the City of Tustin's requested corrective actions may result in an order to suspend work until the condition is corrected. No additional compensation will be allowed as a result of such suspension. C. All work shall comply with OSHA and all other applicable Federal, state and local regulations/requirements D. HOURS OF WORK 1. The building and facility maintenance work described herein shall be performed during specified working hours in accordance with after normal working hours for specified locations and during normal working hours and at frequencies as shown on the Project Cost Sheet, and these proposal documents. 2. The City's normal work hours are subject to change and contractor is responsible for accommodating any potential change in normal work hours. Hours will be specified by location and needs. 3. All park maintenance shall be performed between 6:00 a.m. and 12:00 p.m. 4. Police Department and Police Department Parking Structure will be an eight hour a day/ seven days a week requirement and Metrolink Station will be a four hour a day/ seven days a week requirement. 5. All other buildings not identified above shall have tasks performed after normal working hours to start no earlier than 6:00 p.m. Monday through Friday and midnight Saturday. Hours may change per facility need. E. Contractor must provide at least one (1) English-speaking person on each work site at all times during which services are required by contract to be provided. F. Only documented authorized Contractor employees, wearing approved uniform and holding approved identification card, are permitted on or in City facilities. All other persons are prohibited from entering any City-owned property or facilities. G. Each employee to be used by contractor on city property or facilities may not work until the mandated documentation for eligibility to work has been received by the city and approved before the contractor's employee starts work. This includes Department of Justice (DOJ) fingerprinting and clearance. The cost associated with the fingerprinting, background checks, and DOJ clearance will be paid for by the City of Tustin. All Contractor's employees shall fill the required forms and submit to the fingerprinting at the Contractor's expense and time, and no additional compensation will be paid. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA H. City reserves the right to increase or decrease the contracted services by a Contract Change Order and by negotiating a reasonable amount of fees for the change with the Contractor. Services and fees for new facilities, when approved in writing by the City Manager or Director of Public Works shall be added at the average rate per square foot for a comparable facility at the time of the addition. I. Contractor shall provide a supervisor to meet at least once a week with the Public Works Department/Field Services authorized representative to conduct inspections and resolve problems. J. Contractor must provide a working supervisor during the working hours (day or night) to be on site to resolve special cleaning problems or complaints. The working supervisor shall be available to report to the required location to clean facilities with special security clearance or move supplies among facilities. The working supervisor shall provide his/her own transportation to travel between facilities at no additional cost to the City. K. Contractor shall not move personal items or papers for cleaning (including items on desks, file cabinets, counter tops, sinks, boxes on floors, etc.). L. Contractor shall be responsible for guaranteeing that keys and card keys to the facilities are protected from theft or loss and shall immediately notify the City in the event of theft or loss. Contractor shall be held responsible for costs associated with re-keying as a result of such theft or loss; such cost will be deducted from any future amount due to the Contractor. M. Contractor shall make an attempt to remove graffiti using approved custodial products and methods. Graffiti that cannot be removed in this manner is to be reported to the Field Services authorized representative. N. Contractor at all times shall take all safety precautions to prevent injury or damage to persons or property including, but not limited to, use of appropriate caution signage. O. Contractor shall submit a monthly invoice by the end of the first week of each month for services rendered the prior month. Extraordinary maintenance provided on a request basis shall be submitted on a separate invoice. P. Invoices shall clearly state the following: 1. Invoice number 2. Invoice period 3. Itemized locations where service performed with location number and monthly cost 4. Services performed 5. Name of personnel providing services DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Q. All performed activities and/or equipment utilized by the Contractor shall be subject to the inspection and approval of the City. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA III. DAILY CLEANING (Includes Day Porter Duties) A. ROOM, COMMON AREAS, AND MISCELLANEOUS CLEANING 1. Solid waste collection (Separate collection for recycled waste): All solid waste generated in the building and from the exterior areas shall be collected and removed to the correct exterior enclosure and bin as specified by the City. Waste receptacles shall be free of residue, and plastic liners shall not be torn or worn nor contain residue. Waste receptacles shall be emptied and new bags inserted daily. All filled garbage bags shall be carried on a rolling bin (no dragging allowed) to the specified enclosure in such a manner that will not allow any spillage or seepage along the way. Any spillage or seepage encountered by the Contractor shall be cleaned or removed immediately, but in no case later than two (2) hours of notification at no cost. The City has implemented an office recycling program and provides separate waste receptacles labeled "Recycle America". All collected materials shall be disposed in the exterior bin designated by the City for this purpose. Contractor shall ensure that garbage and recyclable material shall be kept separate and processed in the appropriate manner. 2. All horizontal, vertical and under surfaces shall be free of dust, smudges or spots, and the corners, crevices, moldings and ledges shall be free of dust. NOTE: When dusting horizontal surfaces, papers and other items shall not be disturbed. 3. Contractor shall clean City Council Chambers and adjacent Conference Room as the last custodial work performed every Sunday and before meetings. Council Chambers shall also be cleaned after the regular, Monday night Council meeting, Planning Commission meetings and other special meetings. The City reserves the right to revise this requirement if the regular meeting schedule changes. 4. The Police Department has areas that require daily cleaning and a police escort is required (Property Storage, Special Investigations, the City jail, the Police Chief's office area, etc.) This will be coordinated with the Police Watch Commander. 5. Basins (if free of personal items) and fixtures shall be clean, disinfected, and bright, and shall be free of dust, stains, or encrustation. 6. Mirrors (except personal) and glass including, but not limited to, doors, partitions, display cases, etc., shall be clean and free of spots, streaks, or soil substances. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 7. Paper towel and toilet paper dispensers shall be filled on a daily basis, when such dispensers are present. 8. Carpeted surfaces shall be vacuumed and maintained free of dirt, dust and other debris or foreign matter. Chairs and waste receptacles shall be replaced in their original positions, taking care to prevent damage to furniture or personal items. 9. On a daily basis, all spills, dirt accumulation or crusted material shall be removed from carpets and carpet tiles, as well as spots and stains. There shall be no evidence of fuzzing caused by harsh rubbing or brushing. Spot cleaned areas shall blend with the adjacent areas of the carpet. 10. Hard floor surfaces shall be maintained clean and free of debris or foreign matter. No dirt shall be left in corners or on baseboards, behind doors or under furniture. The finished areas shall be safe from slipping and shall have a uniform luster without unsightly finish buildup. NOTE: Special treatment is required on some City floors. Contractor is responsible for ensuring correct products and methods as approved by the City, are used on the designated floors. Contractor will be held responsible for damages caused by incorrect products or methods. 11. On walls, spots, smudges or other foreign markings shall be removed without causing unsightly discoloration to the wall surfaces. 12. While there are no interior smoking areas in any public facility, areas for smoking outside shall be serviced to present an overall clean appearance, free of discarded materials. Ashtrays and adjacent areas shall be free of discarded butts, ashes, and other foreign matter. 13. Regular furniture, modular systems, upholstered furniture, and lunch area type furniture shall be free of dirt and dust and shall present an overall clean appearance. Contractor shall provide cleaning of upholstered furniture as needed or at the request of City at no additional charge. 14. Doors and kick plates, on both sides, shall appear clean and free of dust, dirt, streaks, and splashing. 15. When no writing is present, chalk and chalkless boards shall be free of marks, dirt, and streaks. Chalk trays shall be clean. 16. Miscellaneous counter tops, tables, chairs, sinks, microwave (if free of personal items), and fixtures are to be clean, disinfected, bright and free of dirt, stains, or foreign matter. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 17. On vending machines, all horizontal, vertical, and under surfaces, corners, crevices, moldings and ledges shall be free of dirt, dust and other debris or foreign matter. 18. Park facilities are to be given special attention on a daily basis to include trash removal from all park trash receptacles and the thorough cleaning of restrooms. Maintenance shall be done daily between 4:00 a.m. and 10:00a.m. 19. Kitchens and lunchrooms at all facilities are to be cleaned daily. Refrigerator and microwaves exteriors are to be wiped down daily with interiors sanitized upon request, at no additional cost to the City. Contractor is required to ensure that refrigerators' doors are closed at all times. 20. Trash receptacles at all parks, including McFadden and Santa Clara Parks shall be emptied daily. B. RESTROOM, SHOWERS, LOCKER ROOMS, AND GYMS 1 . The floor surfaces, including corners and baseboards, shall be clean and free of dust, dirt or other foreign matter, dry, disinfected where appropriate, and shall present an overall appearance of cleanliness. Walls, baseboards and other surfaces shall be maintained free of splashing and markings. Where applicable, as determined by the City, the finished areas shall have a uniform, slip-free luster. 2. All fixtures shall be clean, disinfected, and bright. There shall be no dust, stains, or encrustation. Metal surfaces (including door kick plates) shall be kept clean and bright. 3. Waste receptacles and used sanitary napkin containers shall be emptied and disinfected and new bags inserted (at least) once daily. 4. Mirrors and stainless steel shall be clean and free of spots, streaks, or soil substances. 5. All supply dispensers shall be maintained to meet the needs of the tenants and visiting population. 6. Restrooms shall be maintained free of discarded materials and trash, to present an overall clean and sanitary appearance (visually and olfactorily). Special attention is to be paid to all restrooms relating to detail, appearance and odor control. 7. On walls, signs of stains, soil substances, graffiti or smudges shall be removed from surfaces, including partitions and stalls, insuring all sanitary conditions. 8. The gyms and locker rooms shall also receive the cleaning requirements defined in Section A (above) for room cleaning. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 9. Locker tops are to be dusted daily. 10. All urinals to have urinal blocks at all times (excluding waterless urinals). C. ENTRANCES, LOBBIES AND CORRIDORS 1. Floor surfaces shall be maintained clean and free of debris or foreign matter. No dirt shall be left in corners or on baseboards, behind doors or under furniture. The finished area shall be safe from slips and shall have a uniform luster without unsightly finish buildup. Spot cleaning when required to remove smudges, marks, or spots shall be accomplished without causing unsightly discoloration. 2. Carpeted surfaces shall be free of dirt, dust, spots, stains, spills and foreign matter, and fuzzing caused by harsh rubbing or brushing. Spot cleaned areas shall blend with adjacent areas of carpet. 3. All elevated display areas are to be cleaned. Metal surfaces shall be free of smears, smudges or stains. They shall be clean, bright and polished to a uniform luster. Wood surfaces shall be free of dirt, dust or streaks and shall present a polished finish. 4. All horizontal, vertical and under surfaces shall be free of dust, smudges or spots. Corners, crevices, moldings and ledges shall be free of dust. 5. Glass surfaces shall be clean and free of dust, smudges, spots or soil substances. 6. Thresholds shall be clean and free of dirt and debris. 7. On marble walls and stone wainscoting, surfaces shall be clean and free of smudges, dust and removable soil substances. 8. On walls, spots, smudges, graffiti, or other foreign markings shall be removed without causing unsightly discoloration to wall surfaces. 9. Exterior entryways and sidewalks shall be slip free, clean and free of stains, dirt and other foreign matter. D. STAIRWAYS (INTERIOR AND EXTERIOR) AND PARKING STRUCTURES 1. Steps, tread, landings and risers shall be free of dirt, dust and other foreign substances, shall present an overall clean appearance, and shall be safe from slips. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 2. Railings, ledges, grills, fire apparatus and doors shall be free of dust and other foreign substances. 3. Glass surfaces shall be clean and free of dust, smudges, spots or soil substances. 4. Metal surfaces shall be free of smears, smudges or stains. They shall be clean, bright and polished to a uniform luster. 5. All wall surfaces shall be free of dirt, soot, graffiti or streaks. 6. Public stairways are to be cleaned per these specifications on a daily basis. Fire escape stairways are to be cleaned on a daily basis. 7. Graveled areas adjacent to the Police parking structure shall be kept free from debris and raked daily. 8. Sweeping/cleaning of parking structure to be completed on a daily basis. 9. Trash receptacles shall be cleaned and emptied on a daily basis. E. ELEVATORS (INCLUDING LOBBY DOOR) 1. All vertical and horizontal surfaces shall be clean and free of dirt, dust, smudges or other soil substances. All metal surfaces shall be free of smears, smudges or stains. They shall be clean, bright and polished to a uniform luster. 2. Floor tracks shall be free of cigarette butts, matches, dirt or other foreign matter. Elevator carpets shall be free of dirt, foreign matter, or other debris. There shall be no evidence of spots or spills. 3. Floor surfaces shall be clean and free of debris or foreign matter. No dirt shall be left in corners or on baseboards. The finished areas shall be safe from slips and shall have a uniform luster without an unsightly finish buildup. F. GENERAL CLEANING 1. Public ashtrays and adjacent areas shall be free of nicotine stains; cigarette butts, ashes and other debris or spills, and shall present a clean appearance at all times. 2. On drinking fountains, the fixture surfaces shall be clean and bright, free of dust, stains and streaks. Fountains shall be kept free of trash, ink, coffee grounds, etc., and the nozzles kept free of encrustation. Metal surfaces shall have a polished lustrous appearance. 3. On public telephones, all surfaces including the phone unit shall be clean and free of dirt, dust, smudges, streaks, or other soil substances. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4. Entrance, elevator, and walk-off mats shall be maintained clean and free of dirt, grime, stains and excessive buildup or crusted material. IV. MONTHLY CLEANING A. GENERAL CLEANING 1 . In storage spaces including basement, floors shall be clean and free of trash and foreign substances. No accumulation of debris shall be left in corners, under furniture or behind doors. 2. High cleaning of all surfaces approximately 70 inches or more from the floor shall be maintained clean and free of dust, foreign matter and soil substances. 3. All exterior windows are to be cleaned inside and outside. V. PERIODIC CLEANING Contractor shall be responsible for establishing a maintenance schedule and maintaining the carpeted and hard surface floors in a clean, slip-free condition with a consistent general overall appearance of cleanliness as judged by and to the satisfaction of the City. City reserves the right to approve the schedule and to increase or decrease frequency as needed. NOTE: A tentative schedule of frequency has been provided for information only. (See Section E) The Contractor is ultimately responsible for providing a frequency of service that will satisfy the requirement of a clean, slip-free condition with a consistent general overall appearance of cleanliness as judged by the City. A. CARPET SHAMPOOING OR CLEANING All carpets shall be clean, free of spots, spills and removable stains. There shall be no evidence of fuzzing caused by harsh rubbing or brushing. Contractor shall obtain City approval of the shampooing or cleaning method to be used. (Frequency as per Section E) NOTE: Any furnishings moved during the carpet shampooing or cleaning program shall be placed in their original positions by Contractor. If necessary, non-absorbent pads or foil shall be placed between the carpet and the furnishings. Any rust or stains resulting from the Contractor's lack of carpet protection shall be removed by the Contractor or by the City, at the Contractor's expense. B. HARD AND RESILIENT FLOOR MAINTENANCE Contractor shall strip, seal and apply three coats of approved floor finish or sealer to all hard and resilient floors such as concrete, brick, terrazzo, marble, granite, ceramic DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA tile, vinyl, wood, linoleum, etc. Contractor shall obtain City approval of floor finishes, sealers, and the cleaning method to be used, prior to any such work. (See Section E). C. RAISED ACCESS FLOORS (INCLUDES COMPUTER ROOMS, DISPATCH AREAS, ETC.) Contractor shall clean carpeted and resilient or plastic/laminate finished raised access floor tiles on a weekly basis. D. VERTICAL OR HORIZONTAL MINI AND VENETIAN BLINDS Both sides of vertical or horizontal mini and venetian blind slats shall be clean and free of dust and dirt. This work shall be done at least on a monthly basis. E. DIFFUSERS Contractor shall keep diffusers clean and free of dust and dirt. This shall be done quarterly. VI. SUPPLIES A. Contractor shall provide, order, store, and distribute all supplies and custodial products. (See Section E). B. Contractor shall obtain prior City approval for all supplies and products used at each facility. The City reserves the sole right to approve the supplies and products to be used, and may add or delete products from the approved list. The supplies and products that are approved for use are shown on Page C-15. No products or supplies packaged as aerosols shall be used. C. Contractor shall keep accurate records of the supplies and products used at each facility. Contractor is responsible for ensuring that facilities are adequately stocked to prevent outages. Contractor will be billed for any costs related to supply or facility outages that arise through negligence on the part of the Contractor. D. A report of the supplies and products used at each facility shall be supplied to the Field Services authorized representative upon request. "Borrowing" from one facility to another will be permitted only if the transactions have been properly recorded. E. The City reserves the right to audit Contractor's records of all receipts and expenses related to the providing, ordering, storing, and distributing of all custodial supplies and cleaning products. VII. MISCELLANEOUS REQUIREMENTS A. Exterior doors shall be kept closed and locked at all time when work is being performed to ensure building security. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA B. Immediately after cleaning areas, all general lighting is to be turned off (except in designated areas) for energy conservation. C. Lights shall be used only in areas where, and at the time, when work is actually being performed. D. Contractor's employees shall not turn on any TV or adjust mechanical equipment controls for heating, ventilation, air conditioning systems, or sound systems (either built-in or personal). E. Water faucets or valves shall be turned off after use. F. Windows shall be closed, with lights and fans turned off when not in use. All interior doors shall be locked after work has been accomplished. G. Security alarms shall be reset after all work has been accomplished. City may hold Contractor legally responsible for the cost of Police response calls, theft or vandalism resulting from inappropriately set or unset alarms. H. Contractor shall report: emergencies to 911; situations requiring immediate attention (such as overflowing toilets) to the Working Supervisor; items in need of repair to the Field Services authorized representative. I. Contractor shall lock rooms in security areas after cleaning and return keys to designated office. J. Contractor shall turn in lost and found articles to the Field Services authorized representative. K. Contractor shall notify the Tustin Police when an unauthorized or suspicious person is seen on the premises. L. Custodial closets shall be kept neat, clean, safe, and locked at all times. Floor sinks shall be kept clean. M. Any furnishings moved during the general or floor cleaning shall be replaced in their original positions. Contractor shall take protective measures to ensure that the building, furniture and personal items are not damaged when furniture is being moved for cleaning. Any damages resulting from Contractor's work are the responsibility of the Contractor. N. When spills occur, Contractor shall perform appropriate research to determine the correct product, and shall use the correct method, to clean up to prevent damage to floors, baseboards, walls, furniture, etc. O. Contractor's employees shall use only public pay phones while on City premises, unless an emergency situation as per VII-H. arises. Use of City's telephones is not permitted, and Contractor may be held responsible for unauthorized usage. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA VIII. ADDITIONAL WORK NOTE: The price requests for additional custodial services in the proposal documents are to establish what additional work would cost and are not to be considered in proposal evaluations. The cost per hour for each item shall include full compensation for providing labor, equipment, tools, supplies, materials, transportation and incidentals and no additional compensation will be allowed therefore. A. Any extra services or changes in work to be performed from that detailed in these specifications must be approved in writing by the City's authorized representative prior to proceeding with the extra services or change in work. B. Provide a cost per hour to detail walls and partitions on request. C. Provide a cost per hour to do general cleaning on request. D. Provide a cost per hour to strip and refinish hard surfaced floors on request. E. Provide a cost per hour to extract or spin clean carpets on request. F. Provide a cost per hour to clean upholstered furniture or panels on request. G. Provide a cost per hour to clean raised access floor tiles on request. H. Provide an English speaking day porter to accommodate City's general custodial needs on request. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION E SPECIAL PROVISIONS DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA POLICE DEPARTMENT& PARKING STRUCTURE 300 CENTENNIAL WAY It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLEAREA: Police Department 25,737 Approx. Sq. Ft. Parking Structure 60,000 Approx. Sq. Ft. HOURS OF OPERATION: The Contractor is advised that this facility operates on a 24 hour/7-day schedule and is open every day. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be seven (7) times perweek for eight (8) hours a day. A custodial service employee will be scheduled Monday through Sunday to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours; specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The day custodian will provide the following services and respond immediately (within 15 minutes) to trouble calls at all other facilities. COMMON SPACE A. DAILY CUSTODIAL SERVICES 1. Sweep and wet mop where necessary all building entrances. 2. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 3. Vacuum all carpeted areas. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, dirt, etc., which has adhered to the surface. 4. Clean all baseboard ledges, moldings, directory, depositories and window frames. 5. Clean and empty all cigarette urns and trash receptacles and replace sand as required. 6. Clean all water fountains and coolers with a germicidal cleanser and polish. 7. Spot clean all doors, doorframes, walls and light switches to remove fingerprints, smudges, spills and otherrrcrla, 8. Wash glass and door frames on both sides of all building entrance doors. 9. Sweep/clean exterior areas of all building entrances within a ten-foot (10') radius of the entrance door. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 10. Clean and polish entrance door thresholds. This includes entrances to office and cubical areas that have thresholds. 11 . Sweep and dry mop all hard surface flooring. Remove matter and dirt that has adhered to the floor; wet mop where necessary. 12. Clean metal trim finishes in lobby areas. 13. Dust all mullions, sills, counters and desktops, ledges, handrails and platforms. 14. Sweep and dry mop all corridors and open stairwells on both floors. This includes all corridors and both stairwells. Clean all stairwell hand railings. 15. Clean all toilets, benches and floors in holding cells. 16. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkway areas and stairwells. 3. Sweep, scrub and wet mop exterior of all building entrances. 4. Wei mop all resilient floor areas. 5. Wei mop all stairwells. Also, clean fool treads and handrails. 6. Dust picture frames, wall mounted objects and wallornaments. 7. Clean interior and exterior of all microwave ovens and refrigerators located in the lunch and break rooms. 8. Clean and polish all cigarette urns located on the exterior of the building and replace sand asnecessary. 9. Deep clean all toilets, benches and floors in holding cells. 10. Dust and clean Wall Karp statue and marble structure in front of Police Department. 11 . Clean all exterior areas affected by bird droppings. C. MONTHLY CUSTODIALSERVICES 1. Clean all interior glass in building, excluding perimeter g I a s s . 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and grills. Wash vinyl and metal kick plates on all doors. 4. Wash all metal and glass doors and f r a m e s . 5. Polish all-natural wood doors and natural wood surfaces throughout the building, including wood handrails in stairwells. 6. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. 7. Dust blinds ensuring that all individual blades of the blinds are properly re- aligned after dusting. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally reached during routine daily,weekly and monthly dusting,such as pipes, light fixtures, etc. 2. Damp wish diffusers, vents and other surfaces including surrounding wall and ceiling areas that are soiled. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 3. Wash both sides of all perimeter glass on the building. E. SEMI-ANNUAL CUSTODIAL SERVICES 1. Strip and refinish all resilient floor areas using a buffable non-slip floor finish. 2. Wash all corridor lobby and vestibule walls. 3. Deep clean Wall Karp statue and marble structure in front of Police Department. 4. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpet fibers. 5. Scrub, strip,wax all hard surface and resilient the flooring using buffable non-- slip type floor finish. Wipe all baseboards and furniture legs after refinishing floor. F. ANNUAL CUSTODIALSERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS/LOCKER ROOM SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside dividerwalls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 1. Clean and disinfect floor drains. Clean drain g r i I I s . 2. Scrub alltiled and painted floors with germicidal solution. 3. Clean and scrub shower stalls (where applicable) using a disinfectant cleaning solution. C. MONTHLY CUSTODIAL SERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. 3. Clean shower curtains (where applicable) using a detergent/disinfectant cleaning solution. D. SEMI-ANN UAL CUSTODIAL SERVICES 1 . Wash walls,including all the covered walls. OFFICES/CUBICLES A. DAILY CUSTODIAL SERVICES 1. Empty all waste baskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2") inches. Replace old plastic liners no less than one time per week. 2. Dust mop all resilient floor areas. 3. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 4. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, files, equipment bins, shelves and louvers. Including high dusting. Damp wipe all telephones using disinfectant cleaner. 5. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 6. Wash all water fountains, water coolers, lunchroom tables, coffee bars and ashtrays. 7. Dust all baseboards. 8. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 9. Dust all vents within reach. 10. Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 11 . Spot clean all interior partitions, walls, glass windows and glass entrance doors. 12. Spot clean all metal trim work, removing fingerprints, smudges, water and other marks. 13. Collect recycle paper goods from recycle bins. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 2. Wet mop and buff all hard surface flooring. Wipe all baseboards and furniture legs clean after mopping. 3. Spot clean all carpetstains. 4. Dust framed pictures, hangings and otherwall ornaments. C. MONTHLY CUSTODIAL SERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass, both sides, including windows. 3. Wash all vinyl and metal kick plates on doors. 4. Dust blinds, ensuring that all individual blades of the blinds are properly re- aligned after dusting. 5. Clean desktops, damp wipe storage bins over desk areas. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning, such as pipes, light fixtures, doorframes and other wall hangings. 2. Damp wash diffusers, vents, grills and other such items, including surrounding wall or ceiling areas that are soiled. 3. Polish wood desks and wood filing cabinets. E. SEMI-ANN UAL CUSTODIALS ERVICES 1. Wash blinds using an industry accepted standard process that will prevent bending or otherwise damaging blinds. 2. Scrub, strip and wax all hard surface flooring using a buffable non-slip type floor finish. Wipe all baseboards and furniture legs clean after refinishing floor. 3. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpet fibers. F. ANNUAL CUSTODIALSERVICES 1. Vacuum draperies, cornices and wall hangings. 2. Wash all unpainted metal surfaces. 3. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 4. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 5. Wash all interiorwalls. 6. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. ELEVATOR A. DAILY CUSTODIALSERVICES 1. Sweep and mop elevatorcab. 2. Clean and polish all metal trim work and elevator doors to remove fingerprints, smudges, water and other marks. Care will be taken to prevent scratching or damaging of metal finishes. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 3. Elevator cab threshold and elevator thresholds on each floor landing will be thoroughly scrubbed and polished with an appropriate metal polish. 4. Elevator hall call button plates will be polished and wall surfaces around hall call plates cleaned. B. WEEKLY CUSTODIAL SERVICES 1 . Clean and polish elevator cab walls. C. QUARTERLY CUSTODIAL SERVICES 1. Wash elevator light fixtures and lenses both sides. PARKING STRUCTURE A. WEEKLY CUSTODIAL SERVICES 1. These weekly custodial services apply to the parking structure only. This includes the parking stalls, stairwells, and exterior walls and area on the ground floor immediately adjacent to the structures (planters and concrete walkways). 2. Collect and dispose all debris. 3. Sweep and clean all stairwells including hosing down with water, if necessary. 4. Wipe down all handrails and r a i l i n g s . 5. Sweep and/or wipe down elevator floors and walls, including the exterior side of doors. 6. Clean any spills. 7. Empty and dispose trashcans in elevator lobbies. Trashcans are to be cleaned (hosed down and/or wiped down) as necessary. 8. Clean all interior and exterior panels in parking structure. B. SEMI-ANNUAL STEAM CLEANING SERVICES 1. Steam cleaning of all parking stalls, driveways and stairwells. All areas are to be pretreated with a heavy-duty degreaser and steam cleaned at no less 3,000-psi and 270 degrees. While removal of the white parking lines may occur, care should be taken to minimize their removal. Any white lines or numbers removed should be repainted. 2. Service for steam cleaning to each site shall occur quarterly for normal maintenance, weekly for the Police Department parking structure, and on an as requested basis forimmediately needed maintenance. 3. The contracting firm must practice grey water recycling. All water used in the cleaning is to be collected and disposed of by the contracting firm. The City does not have a public clarifier. Cleaning water must not be discharged to the storm drain system. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CITY HALL, COUNCIL CHAMBERS, CONFERENCE ROOM AND ATRIUM 300 CENTENNIAL WAY It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: City Hall 30,000 Approx. Sq. Ft. Council Chambers, Conference Room, Atrium 5,329 Approx. Sq. Ft. HOURS OF OPERATION: The Contractor is advised that this facility operates on a 10 hour/5-day schedule and is open Monday through Friday. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be five (5) times per week. A custodial service employee will be scheduled to assure the facility is ready for use and is in a properly maintained condition.Typical hours for cleaning are after business hours; specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The custodian will provide the following services: COMMON SPACE A. DAILY CUSTODIAL SERVICES 1. Sweep and wet mop where necessary all building entrances on all floors, including elevator lobbies. 2. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 3. Vacuum all carpeted areas. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, dirt, etc., which has adhered to the surface. 4. Clean all baseboard ledges, moldings, directory, depositories and window frames. 5. Clean and empty all cigarette burns and trash receptacles and replace sand as required. 6. Clean all water fountains and coolers with a germicidal cleanser and polish. 7. Spot clean all doors, doorframes, walls and light switches to remove fingerprints, smudges, spills and othermarkings. 8. Wash glass and door frames on both sides of all building entrance doors. 9. Sweep/clean exterior areas of all building entrances within a ten-foot (10') radius of the entrance door. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 10. Clean frames and wash glass on all directories including the City Council agenda boards. 11 . Clean anodized metal finishes in lobby area. 12. Clean and polish entrance door thresholds. This includes entrances to office and cubical areas that have thresholds. 13. Wash all entry level glass up to ten feet(10'). 14. Sweep and dry mop all hard surface flooring. Remove matter and dirt that has adhered to the floor; wet mop where necessary. 15. Clean metal trim finishes in lobby areas. 16. Dust all mullions, sills, counters and desktops, ledges, handrails and platforms. 17. Sweep and dry mop all corridors and open stairwells on both floors. This includes all corridors and both stairwells. Clean all stairwell hand railings. 18. Clean all toilets, benches and floors in holding cells. 19. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. Plastic liners to be replaced on an as needed basis but no less than once a week. 20. Clean all exterior areas affected by bird droppings. 21 . Vacuum carpeted staircase and carpeted walkways on both floors. 22. Vacuum carpeted lobby areas. 23. Turn off lights that are not on a timer or emergency lighting. 24. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. 9. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkway areas and stairwells. 3. Sweep, scrub and wet mop exterior of all building entrances. 4. Wet mop all resilient floor areas. 5. Clean foot treads and handrails. 6. Dust picture frames, wall mounted objects and wall ornaments. 7. Clean interior and exterior of all microwave ovens and refrigerators located in the lunch and break rooms. 8. Clean all cigarette urns located on the exterior of the building and replace sand as necessary. 9. Wash both sides of glass in building directories, entrance doors and frames. This includes all glass areas that are adjacent to the main entrances and are a part of the visual effect of the entrances. 10. Clean all interior and exterior corridors. 11 . Clean all exterior areas affected by bird droppings. C. MONTHLY CUSTODIAL SERVICES 1. Clean all interior glass in building, excluding perimeter g I ass . 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and g r i I I s . 4. Wash vinyl and metal kick plates on all doors. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 5. Wet mop all stairwell landings, handrails, treads, and clean handrails. 6. Polish all-natural wood doors and natural wood surfaces throughout the building,including wood handrails in stairwells. 7. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. 8. Dust blinds and properly re-align after dusting. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally reached during routine daily, weekly and monthly dusting, such as pipes, light fixtures, etc. 2. Wash and polish all vertical title and marble s u r f a c e s . 3. Damp wish diffusers,vents and othersurfaces including surrounding wall and ceiling areas that are soiled. 4. Wash both sides of all perimeter glass on the building. E. SEMI-ANN UAL CUSTODIALSERVICES 1. Clean all blinds using an industry accepted standard proves that will prevent bending or otherwise damaging the blinds. 2. Clean all wall hangings. 3. Strip and refinish all resilient floor areas using a buffable non-slip floor finish. 4. Wash all corridor lobby and vestibule walls. 5. Scrub, strip,wax all hard surface and resilient the flooring using buffable non-- slip type floor finish. Wipe all baseboards and furniture legs after refinishing floor. 6. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpet fibers. F. ANNUAL CUSTODIAL SERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats [both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside divider walls of toilet stalls and behind [backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls [including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plastic liners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Do not use deodorants to mask odors. If it is clean and disinfected, it should not create an odor. 11 . Empty all containers and disposals, insert liners as required. 12. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the lop. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Polish drain grills. 2. Scrub all tiled floors with germicidal solution. 3. Clean and scrub restroom stalls using a disinfectant cleaning solution. C. MONTHLY CUSTODIALSERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. 3. Clean interior side of windows. D. SEMI-ANN UAL CUSTODIALSERVICES 1 . Wash walls,including all tile-covered walls. OFFICES/CUBICLES A. DAILY CUSTODIAL SERVICES 1. Empty all waste baskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2) inches. Replace old plastic liners no less than one time perweek. 2. Collect recycle paper goods from recycle bins. 3. Dust mop all resilient floorareas. 4. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpel stains with carpet slain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 5. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, files, equipment bins, shelves and louvers. Including high dusting. 6. Damp wipe all telephones using disinfectant cleaner. 7. Brush all fabric covered chairs (including backs of chair) with a lint brush. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Wipe all smooth covered chairs with a damp cloth. 8. Wash all water fountains, water faucets, lunchroom tables, tabletop bars and ashtrays. 9. Dust all baseboards. 10. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 11 . Dust all vents within reach. 12. Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 13. Spot clean all interior partitions, walls, glass windows and glass entrance doors. 14. Spot clean all metal trim work, removing fingerprints, smudges, water and other marks. 15. Push employees' chairs up into desks after cleaning offices and cubicles. 16. Turn off lights that are not on a timer or emergency lighting. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners. 2. Wet mop and buff all hard surface flooring. Wipe all baseboards and furniture legs clean after mopping. 3. Spot clean all carpetstains. 4. Dust framed pictures, hangings and otherwall ornaments. C. MONTHLY CUSTODIALS ERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass, both sides, including windows. 3. Wash all vinyl and metal kick plates on doors. 4. Dust blinds, ensuring that all individual blinds are properly re-aligned after dusting. 5. Clean desktops, damp wipe storage bins over desk areas. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning, such as pipes, light fixtures, doorframes and other wall hangings. 2. Damp wash diffusers, vents, grills and other such items, including surrounding wall or ceiling areas that are soiled. 3. Polish wood desks and wood filing cabinets. E. SEMI-ANNUAL CUSTODIAL SERVICES 1 . Wash all blinds using an industry accepted standard process that will prevent bending or otherwise damaging blinds. 2. Scrub, strip and wax all hard surface flooring using a buffable non-slip type floor finish. Wipe all baseboards and furniture legs clean after refinishing floor. F. ANNUAL CUSTODIALSERVICES 1. Vacuum draperies, cornices and wall hangings. 2. Wash all unpainted metalsurfaces. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 3. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 4. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 5. Wash all interiorwalls. 6. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. 7. Shampoo all office and cubicles carpeted surfaces using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excess moisture from carpet fibers. ELEVATOR A. DAILY CUSTODIAL SERVICES 1. Sweep and mop with detergent water elevator cab. 2. Clean and polish all metal trim work and elevator doors to remove fingerprints, smudges, water and other marks. Care will be taken to prevent scratching or damaging of metal finishes. 3. Elevator cab threshold and elevator thresholds on each floor landing will be thoroughly scrubbed and polished with an appropriate metal polish. 4. Elevator hall call button plates will be polished and wall surfaces around hall call plates cleaned. B. WEEKLY CUSTODIAL SERVICES 1. Scrub, strip and wax hard surface flooring using a buffable non-slip type floor finish. 2. Clean and polish elevator cab walls. C. QUARTERLY CUSTODIAL SERVICES 1. Wash elevator light fixtures and lenses both sides. SERVICE AREA A. WEEKLY CUSTODIAL SERVICES 1. Mop storage stairwell and clean handrails. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CLIFTON COMMUNITY CENTER 300 CENTENNIAL WAY It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Community Center 5,970 Approx.Sq.Ft. HOURS OF OPERATION:The Contractor is advised that this facility operates on a 15 hour/6- day schedule and is open Monday through Saturday. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be six (6) times per week. A custodial service employee will be scheduled to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours (after last reservation or class scheduled); specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The custodian will provide the following services: COMMUNITY CENTER AUDITORIUM A. DAILY CUSTODIAL SER ICES 1. Sweep and wet mop where necessary all building entrances on all floors. 2. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 3. Dust mop all floor surfaces. 4. Clean all baseboard ledges, moldings, directory, and window frames. 5. Clean and empty all cigarette urns and trash receptacles and replace sand asrequired. 6. Clean all water fountains and coolers with a germicidal cleanser and polish. 7. Spot clean all doors, doorframes, walls and light switches to remove fingerprints, smudges, spills and othermarkings. 8. Wash glass and door frames on both sides of all building entrance doors. 9. Sweep/clean exterior areas of all building entrances within a ten-foot (10') radius of the entrance door. 10. Clean frames and wash glass on all directories including the City Council agenda boards. 11 . Clean anodized metal finishes in lobby area. Wipe down countertops and tables. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 12. Clean and polish entrance door thresholds. This includes entrances to office and cubical areas that have thresholds. 13. Wash all entry level glass up to ten feet(10'). 14. Sweep and dry mop all hard surface flooring. Remove matter and dirt that has adhered to the floor; wet mop where necessary. 15. Clean metal trim finishes in lobby areas. 16. Dust all mullions, sills, counters and desktops, ledges, handrails and platforms. 17. Sweep and dry mop all corridors. 18. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. Plastic liners to be replaced on an as needed basis but no less than once a week. 19. Clean all exterior areas affected by bird droppings. 20. Turn off lights that are not on a timer or emergency lighting. B. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkway areas and stairwells. 3. Sweep, scrub and wet mop exterior of all building entrances. 4. Wet mop all resilient floor areas. 5. Dust picture frames, wall mounted objects and wall ornaments. 6. Clean all cigarette urns located on the exterior of the building and replace sand as necessary. 7. Wash both sides of glass in building directories, entrance doors and frames. This includes all glass areas that are adjacent to the main entrances and are a part of the visual effect of the entrances. 8. Clean all interior and exterior corridors. C. MONTHLY CUSTODIAL SERVICES 1. Clean all interior glass in building, excluding perimeter glass. 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and g r i I I s. 4. Wash vinyl and metal kick plates on all doors. 5. Wash all metal and glass doors and f ra m e s. 6. Polish all-natural wood doors and natural wood surfaces throughout the building. 7. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. 8. Dust blinds ensuring that all individual blinds are properly re-aligned after dusting. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally reached during routine daily, weekly and monthly dusting, such as pipes, light fixtures, etc. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 2. Wash and polish all surfaces. 3. Damp wish diffusers, vents and other surfaces including surrounding wall and ceiling areas that are soiled. 4. Wash both sides of all perimeter glass on the building. E. SEMI-ANN UAL CUSTODIALSERVICES 1. Clean all blinds using an industry accepted standard proves that will prevent bending or otherwise damaging the blinds. 2. Clean all wall hangings. 3. Scrub, strip,wax all hard surface and resilient the flooring using buffable non-slip type floor finish. Wipe all baseboards and furniture legs after refinishing floor. 4. Wash all corridor lobby and vestibule walls. F. ANN UALCUSTODIALSERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. KITCHEN A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, countertops, and cabinets 2. Clean oven surface and microwave interior. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish sliding doors on countertops. 6. Clean all baseboards with a germicidal detergent. 7. Emptyalltrash containers,insert liners asrequired. 8. Turn off lights that are not on a timer or emergency lighting. 9. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Polish drain grills. 2. Scrub all floors with germicidal solution. 3. Clean and scrub refrigerator interior and exterior. C. MONTHLY CUSTODIAL SERVICES 1. Remove scale from all fixtures using an acid decalcification cleaning agent. 2. Clean interior side of windows and window ledges. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA D. SEMI-ANNUAL CUSTODIAL SERVICES 1. Wash walls. 2. Clean blinds using an industry accepted standard process that will prevent bending or otherwise damaging the blinds. RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside divider walls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plastic liners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Do not use deodorants to mask odors. If it is clean and disinfected, it should not create an odor. 11 . Empty all containers and disposals, insert liners as required. 12. Turn off lights that are not on a timer or emergency lighting. 13. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains.Polish drain grills. 2. Scrub all floors with germicidal solution. 3. Clean and scrub restroom stalls using a disinfectant cleaning solution. C. MONTHLY CUSTODIAL SERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA TUSTIN AREASENIOR CENTER 200 SOUTH"C"STREET It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Tustin Area Senior Center 17,980Approx.Sq.Ft. HOURS OF OPERATION: The Contractor is advised that this facility operates on a 14 hour/6-day schedule and is open Monday through Saturday. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be six (6) times per week. A custodial service employee will be scheduled to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours (after last reservation or class scheduled); specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The custodian will provide the following services: COMMON SPACE: LOBBIES, SITTING AREAS, AND ENTRANCES A. DAILY CUSTODIALSERVICES 1. Sweep and damp mop all resilient floors to remove all dust. 2. Vacuum all carpet areas. Remove stains with carpet stain remover as per manufacturer specifications and remove any item, which has adhered to the surface. 3. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 4. Clean all baseboard ledges, moldings, directory, depositories and window frames. 5. Clean all cigarette urns and trash receptacles. Replace sand as required and/orwash metal urns to remove stains and dust. 6. Clean all water and drinking fountains with a germicidal cleanser and polish. 7. Spot clean all doors, doorframes, wall and light switches to remove fingerprints, spills and other markings. 8. Wash glass inside and outside on entrance doors and sidelights to offices and building directories. 9. Sweep and dry mop all hard surface flooring. Remove matter and dirt, which has adhered to the floor; wet mop where necessary. 10. Wash all entry level glass up to ten (10)feel. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 11 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. Plastic liner to be replaced on an as needed basis but not less than one time per week. 12. Clean all baseboards with detergent and water. 13. Sweep and/or vacuum all corridors. 14. Clean all exterior areas affected by bird droppings. B. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkwayareas. 3. Sweep, scrub and wet mop exterior of all building entrances. 4. Dry mop all auditorium and classroom floor areas. 5. Dust picture frames, wall mounted objects and wall ornaments. 6. Wash glass in building directories, entrance doors and frames, both sides. This includes all glass areas that are a part of the visual effect of the main entrance area. 7. Clean all cigarette urns located on the exterior of the building and replace sand as necessary. 8. Clean all interior and exterior corridors. 9. Deep vacuum carpeted areas. C. MONTHLY CUSTODIAL SERVICES 1. Clean all interior glass in building, excluding perimeter glass. 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and grills. 4. Wash vinyl and metal kick plates on all doors. 5. Scrub, strip,wax all hard surface and resilient the flooring using buffable non-- slip type floor finish. Wipe all baseboards and furniture legs after refinishing floor. 6. Wash all metal and glass doors and f ra m e s. 7. Polish all-natural wood doors and natural wood surfaces throughout the building, including wood handrails in stairwells. 8. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. 9. Dust blinds ensuring that all individual blades of the blinds are properly re- aligned after dusting. D. QUARTERLY CUSTODIAL SERVICES I. Dust all high horizontal and vertical surfaces not normally reached during routine daily, weekly and monthly dusting, such as pipes, light fixtures, etc. 2. Wash both sides of all perimeter glass on the building. E. SEMI-ANN UAL CUSTODIAL SERVICES 1. Wash all corridor lobby and vestibule walls. 2. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpet fibers. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA F. ANNUAL CUSTODIAL SERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, orsemi-annual cleaning. RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside divider walls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Do not use deodorants to mask odors. If it is clean and disinfected, it should not create an odor. 11 . Clean and wash walls, toilet partitions and doors. 12. Empty all containers and disposals, insert liners as required. 13. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Polish drain grills. 2. Scrub all floors with germicidal sol u t i o n . 3. Clean and scrub restroom stalls using a disinfectant cleaning solution. C. MONTHLY CUSTODIALSERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 3. Scrub floor areas with germicidal solution. OFFICES/CUBICLES A. DAILY CUSTODIAL SERVICES 1. Empty all wastebaskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2") inches. Replace old plastic liners no less than one time per wee k. 2. Collect recycle paper goods from offices. 3. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 4. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, filing cabinets, bookcases, equipment bins, shelves and louvers. Including high dusting. 5. Damp wipe all telephones using disinfectant cleaner. 6. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 7. Dust all baseboards. 8. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 9. Dust all vents within reach. 10. Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 11 . Turn off lights that are not on a timer or emergency lighting. 12. Spot clean glass desktops. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners. 2. Spot clean all carpetstains. 3. Dust framed pictures, hangings and otherwall ornaments. C. MONTHLY CUSTODIALS ERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass,both sides,including windows. 3. Wash all vinyl and metal kick plates on doors. 4. Dust blinds, ensuring that blinds are properly re-aligned after dusting. 5. Clean desktops, damp wipe storage bins over desk areas. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning,such as pipes, light fixtures, doorframes and otherwall hangings. 2. Damp wash diffusers, vents, grills and other such items, including surrounding wall or ceiling areas that are soiled. 3. Polish wood desks and wood filing cabinets. E. SEMI-ANN UAL CUSTODIAL SERVICES DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 1. Wash all corridor lobby and vestibule walls. 2. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpel fibers. F. ANNUAL CUSTODIAL SERVICES 1. Vacuum draperies, cornices and wall hangings. 2. Wash allunpainted metal surfaces. 3. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 4. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 5. Wash all interiorwalls. 6. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PUBLIC WORKS MAINTENANCE YARD & GARAGE 1472 SERVICE ROAD It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Building& Garage 10,200Approx.Sq.Ft. HOURS OF OPERATION:The Contractor is advised that this facility operates on a 12 hour/5- day schedule and is open Monday through Friday. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be five (5) times per week. A custodial service employee will be scheduled Monday through Friday to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours; specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. COMMON SPACE A. DAILY CUSTODIAL SERVICES 1. Empty all trash receptacles and replace liners. 2. Collect recycle paper goods from offices and works areas and place in recycle bin. 3. Dispose of all waste at designated trash pick-up locations. 4. Pick up debris at all entrances to building, garage, and warehouse. 5. Sweep and damp mop where necessary all building entrances. 6. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 7. Vacuum all carpeted areas. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, dirt, etc., which has adhered to the surface. 8. Damp mop and spot mop lunchroom floors to remove heavy dirt and spills. 9. Vacuum all carpeted traffic areas. 10. Clean all baseboard ledges, moldings, directory, depositories and window frames. 11 . Clean all water fountains and coolers with a germicidal cleanser and polish. 12. Spot clean all doors, doorframes, walls and light switches to remove fingerprints, smudges, spills and other markings. 13. Wash glass and doorframes on both sides of all building entrance doors. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 14. Sweep/clean exterior areas of all building entrances within a ten-foot (10') radius of the entrance door. 15. Clean and polish entrance door thresholds. This includes entrances to office and cubical areas that have thresholds. 16. Sweep and dry mop all hard surface flooring. Remove matter and dirt that has adhered to the floor; wet mop where n e c e s s a r y. 17. Clean metal trim finishes in lobby areas. 18. Dust all mullions, sills, counters and desktops, ledges, handrails and platforms. 19. Sweep and dry mop all corridors and open stairwells on both floors. This includes all corridors and both stairwells. Clean all stairwell hand railings. 20. Dust desktops, office furniture and fixtures with specially treated dust cloths. Papers and folders left on desktops should not be disturbed. 21 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Dust low reach areas such as windowsills and ledges, chain rungs, inside doorjambs and baseboards. 2. Dust high reach areas such as ceiling vents, door tops, high standing cabinets, picture frames and wall ornaments. 3. Clean and sanitize telephones. 4. Dust with treated cloth alldoors and ventilation louvers. 5. Wet mop and buff all hard surface flooring, includes all walkwayareas. 6. Sweep, scrub and wet mop exterior of all building entrances. 7. Wet mop all resilient floor areas. 8. Wet mop all stairwells. Also, clean foot treads and handrails. 9. Clean interior and exterior of all microwave ovens and refrigerators located in the lunch and break rooms. 10. Clean and polish all cigarette urns located on the exterior of the building and replace sand asnecessary. C. MONTHLY CUSTODIALSERVICES 1. Clean all interior glass in building, excluding perimeter glass. 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and grills. Wash vinyl and metal kick plates on all doors. 4. Polish all-natural wood doors and natural wood surfaces throughout the building,including wood handrails in stairwells. 5. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. 6. Dust blinds ensuring that the blinds are properly re-aligned after dusting. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally r e a c h e d during routine daily,weekly and monthly dusting, such as pipes, light fixtures, etc. 2. Damp wish diffusers, vents and other surfaces including surrounding wall and DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ceiling areas that are s o i l e d . 3. Wash both sides of all perimeter glass on the building. E. SEMI-ANNUAL CUSTODIAL S E RVI C ES 1. Clean all blinds using an industry accepted standard proves that will prevent bending or otherwise damaging the blinds. 2. Clean all wall hangings. 3. Strip and refinish all resilient floor areas using a buffable non-slip floor finish. Wipe all baseboards and furniture legs after refinishing floor. 4. Wash all corridor lobby and vestibule walls. 5. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpet fibers. F. ANNUAL CUSTODIAL SERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS/SHOWERS/LOC KER ROOM SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, showers, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet andurinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside dividerwalls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Empty all containers and disposals,insert liners as required. 11 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Polish drain grills. 2. Scrub all floors with germicidal solution. 3. Clean and scrub shower stalls using a disinfectant cleaning solution. 4. Clean locker fronts and benches. C. MONTHLY CUSTODIAL SERVICES 1. Wash diffusers (both supply and return) grills,toilet stalls, doors and the walls with d i s i n f e c t a n t/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. 3. Clean shower curtains using a detergent/disinfectant cleaning solution. GYM/FITNESS CENTER A. DAILY CUSTODIAL SERVICES 1. Pick up any debris on floor or on machines. 2. Spot clean light switches,walls, doors,doorframes, and vertical surfaces. 3. Spot clean countertops. 4. Clean and disinfect sinks,water fountains, and water bottle trays. 5. Dispose of waste and install new liners. 6. Restock all paper dispensers. 7. Wipe down all visible horizontal surfaces. 8. Wipe down windowsills. 9. Dust partition tops, television screens, and top of speakers. 10. Disinfect telephone receivers. 11 . Dust baseboards. 12. Clean air grills/vents. 13. Vacuum carpet. 14. Spot clean all areas. 15. Dust mop and spot mop all aerobic floors 16. Remove cobwebs. 17. Detail and clean all edges, corners, and in between equipment. 18. Thoroughly mop all areas. 19. Wipe down all handrails on equipment. 20. Wipe down weights and benches with disinfected. 21 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. OFFICES/CUBICLES A. DAILY CUSTODIAL SERVICES 1. Empty all waste baskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2) inches. Replace old plastic liners no less than one time per week. 2. Collect recycle paper goods from recycle bins. 3. Dust mop all resilient floorareas. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 5. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, files, equipment bins, shelves and louvers. Including high dusting. 6. Damp wipe all telephones using disinfectant cleaner. 7. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 8. Wash all water fountains, water faucets, lunchroom tables, tabletop bars and ashtrays. 9. Dust all baseboards. 10. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 11 . Dust all vents within reach. 12. Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 13. Spot clean all interior partitions, walls, glass windows and glass entrance doors. 14. Spot clean all metal trim work, removing fingerprints, smudges, water and other marks. 15. Push employees' chairs up into desks after cleaning offices and cubicles. 16. Turn off lights that are not on a timer or emergency lighting. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners . 2. Wet mop and buff all hard surface flooring. Wipe all baseboards and furniture legs clean after mopping. 3. Spot clean all carpetstains. 4. Dust framed pictures, hangings and other wall ornaments. C. MONTHLY CUSTODIAL SERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass,both sides,including windows. 3. Wash all vinyl and metal kick plates on doors. 4. Dust blinds, ensuring that all individual blinds are properly re-aligned after dusting. 5. Clean desktops, damp wipe storage bins over desk areas. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning, such as pipes, light fixtures, doorframes and otherwall hangings. 2. Damp wash diffusers, vents, grills and other such items, including surrounding wall or ceiling areas that are soiled. 3. Polish wood desks and wood filing cabinets. E. SEMI-ANNUAL CUSTODIALS ERVICES 1 . Wash all blinds using an industry accepted standard process that will DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA prevent bending or otherwise damaging blinds. 2. Scrub, strip and wax all hard surface flooring using a buffable non-slip type floor finish. Wipe all baseboards and furniture legs clean after refinishing floor. F. ANN UALCUSTODIAL SERVICES 1. Vacuum draperies, cornices and wall hangings. 2. Wash all unpainted metal surfaces. 3. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 4. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 5. Wash all interiorwalls. 6. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. 7. Shampoo all office and cubicles carpeted surfaces using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excess moisture from carpet fibers. ELEVATOR A. DAILY CUSTODIAL SERVICES 1. Sweep and mop with detergent water elevator cab. 2. Clean and polish all metal trim work and elevator doors to remove fingerprints, smudges, water and other marks. Care will be taken to prevent scratching or damaging of metal finishes. 3. Elevator cab threshold and elevator thresholds on each floor landing will be thoroughly scrubbed and polished with an appropriate metal polish. 4. Elevator hall call button plates will be polished and wall surfaces around hall call plates cleaned. B. WEEKLY CUSTODIAL SERVICES 1. Clean and polish elevator cab walls. C. QUARTERLY CUSTODIAL SERVICES 1. Wash elevator light fixtures and lenses both sides. SERVICE AREA A. WEEKLY CUSTODIAL SERVICES 1. Mop storage stairwell and clean handrails. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA TUSTIN FAMILY YOUTH CENTER 14722 NEWPORT AVENUE It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Youth Center 6,000 Approx.Sq.Ft. HOURS OF OPERATION: The Contractor is advised that this facility operates on a 12 hour/6-day schedule and is open Monday through Saturday. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be six (6) times per week. A custodial service employee will be scheduled to assure the facility is ready for use and is in a properly maintained condition.Typical hours for cleaning are after business hours (after last reservation or class scheduled); specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The custodian will provide the following services: COMMON SPACE A. DAILY CUSTODIAL SERVICES 1. Sweep and wet mop where necessary all building entrances on all floors, including elevator lobbies. 2. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 3. Vacuum all carpeted areas. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, dirt, etc., which has adhered to the surface. 4. Clean all baseboard ledges, moldings, directory, depositories and window frames. 5. Clean all water fountains and coolers with a germicidal cleanser and polish. 6. Spot clean all doors, doorframes, walls and light switches to remove fingerprints, smudges, spills and other markings. 7. Wash glass and door frames on both sides of all building entrance doors. 8. Sweep/clean exterior areas of all building entrances within a ten-foot (10') 9. radius of the entrance door. 10. Wash all entry level glass up to ten-foot (10'). 11 . Sweep and dry mop all hard surface flooring. Remove matter and dirt that has adhered to the floor; wet mop where necessary. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 12. Dust all mullions, sills, countersand desktops. 13. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. Plastic liners to be replaced on an as needed basis but no less than once a week. 14. Clean all exterior areas affected by bird droppings. B. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkway areas and stairwells. 3. Wet mop all resilient floor areas. 4. Dust picture frames, wall mounted objects and wallornaments. 5. Wash both sides of glass in building directories, entrance doors and frames. This includes all glass areas that are adjacent to the playground. 6. Clean all interior and exterior corridors. C. MONTHLY CUSTODIAL SERVICES 1. Clean all interior glass in building, excluding perimeter glass. 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and grills. 4. Wash vinyl and metal kick plates on all doors. 5. Wash all metal and glass doors and frames. 6. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally reached during routine daily, weekly and monthly dusting, such as pipes, light fixtures, etc. 2. Damp wish diffusers,vents and other surfaces including surrounding wall and ceiling areas that are soiled. 3. Wash both sides of all perimeter glass on the building. E. SEMI-ANN UAL CUSTODIAL SERVICES 1. Wash all corridor lobby and vestibule walls. F. ANNUAL CUSTODIAL SERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Strip and refinish all resilient floor areas using a buffable non-slip floor finish. Wipe all baseboards and furniture legs after refinishing floor. 4. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside dividerwalls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, soap, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Do not use deodorants to mask odors. If it is clean and disinfected, it should not create an odor. 11 . Empty all containers and disposals, insert liners as required. 12. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains.Clean chrome and brass drain grills. 2. Scrub floors with germicidal solution. 3. Clean and scrub restroom stalls using a disinfectant cleaning solution. C. MONTHLY CUSTODIAL SERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. 3. Clean interior side of windows. OFFICES A. DAILY CUSTODIAL SERVICES 1. Empty all waste baskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2") inches. Replace old plastic liners no less than one time perweek. 2. Collect recycle paper good s from offices and work areas and place in recycle bin. 3. Dust mop all resilient floor areas. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 5. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, files, equipment bins, shelves and louvers. Including high dusting. 6. Damp wipe all telephones using disinfectant cleaner. 7. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 8. Wash all water fountains, water faucets, lunchroom tables, tabletop bars and ashtrays. 9. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 10. Dust all vents within reach. 11 . Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 12. Spot clean all interior partitions, walls, glass windows and glass entrance doors. 13. Spot clean all metal trim work, removing fingerprints, smudges, water and other marks. 14. Push employees' chairs up into desks after cleaning offices and cubicles. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners. 2. Spot clean all carpetstains. 3. Dust framed pictures, hangings and otherwall ornaments. C. MONTHLY CUSTODIAL SERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass, both sides, including windows. 3. Wash all vinyl and metal kick plates on doors. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning,such as pipes, light fixtures, doorframes and otherwall hangings. E. SEMI-ANN UAL CUSTODIALS ERVICES 1 . Scrub, strip and wax all hard surface flooring using a buffable non-slip type floor finish. Wipe all baseboards and furniture legs clean after refinishing floor. F. ANNUAL CUSTODIAL SERVICES 1. Wash allunpainted metal surfaces. 2. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 3. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 4. Wash all interiorwalls. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 5. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA COLUMBUS TUSTIN ACTIVITY CENTER & GYMNASIUM 17522 BENETA WAY It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Columbus Tustin Activity Center & Gymnasium 16,621 Approx.Sq.Ft. HOURS OF OPERATION: The Contractor is advised that this facility operates on a 14 hour/7-day schedule and is open Monday through Sunday. Items listed as "Daily"will require the contractor to perform the services on a schedule that coincides with the City's operational schedule.The frequency of items designated as"Daily"will be seven (7) times per week. A custodial service employee will be scheduled to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours (after last reservation or class scheduled); specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The custodian will provide the following services: CLASSROOMS, GYMNASIUM, & DOORWAYS A. DAILY CUSTODIAL SERVICES 1. Sweep and damp mop all resilient floors to remove all dust. 2. Vacuum all carpet areas. Remove stains with carpet stain remover as per manufacturer specifications and remove any item, which has adhered to the surface. 3. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 4. Clean all baseboard ledges, moldings, directory, depositories and window frames. 5. Clean all cigarette burns and trash receptacles. Replace sand as required and/orwash metal urns to remove stains and dust. 6. Clean all water and drinking fountains with a germicidal cleanser and polish. 7. Spot clean all doors, doorframes, wall and light switches to remove fingerprints, spills and other markings. 8. Wash glass inside and outside on entrance doors and sidelights to offices and building directories. 9. Sweep and dry mop all hard surface flooring. Remove matter and dirt, which has adhered to the floor; wet mop where necessary. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 10. Wash all entry level glass up to ten (10) feet. 11 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. Plastic liner to be replaced on an as needed basis but not less than one time per week. 12. Clean all baseboards with detergent and water. 13. Sweep and/or vacuum all corridors. 14. Clean all exterior areas affected by bird droppings. 15. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkwayareas. 3. Sweep, scrub and wet mop exterior of all building entrances. 4. Dry mop all auditorium and classroom floor areas. 5. Dust picture frames, wall mounted objects and wallornaments. 6. Wash glass in building directories, entrance doors and frames, both sides. This includes all glass areas that are a part of the visual effect of the main entrance area. 7. Clean all cigarette urns located on the exterior of the building and replace sand as necessary. 8. Clean all interior and exterior corridors. 9. Deep vacuum carpetedareas. C. MONTHLY CUSTODIALSERVICES 1. Clean all interior glass in building, excluding perimeter g I a s s. 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and grit Is. 4. Wash vinyl and metal kick plates on all doors. 5. Polish all-natural wood doors and natural wood surfaces throughout the building, including wood handrails in stairwells. 6. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safetypanels. 7. Dust blinds ensuring that all individual blades of the blinds are properly re- aligned after dusting. D. QUARTERLY CUSTODIAL SERVICES I. Dust all high horizontal and vertical surfaces not normally reached during routine daily, weekly and monthly dusting, such as pipes, light fixtures, e t c . 2. Wash both sides of all perimeter glass on the building. E. SEMI-ANNUAL CUSTODIALS ERVICES 1. Wash all corridor lobby and vestibule walls. 2. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpet fibers. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA F. ANNUAL CUSTODIALSERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside divider walls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Do not use deodorants to mask odors. If it is clean and disinfected, it should not create an odor. 11 . Clean and wash walls, toilet partitionsand doors. 12. Empty all containers and disposals, insert liners as required. 13. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Polish drain grills. 2. Scrub all floors with germicidal solution. 3. Clean and scrub restroom stalls using a disinfectant cleaning solution. C. MONTHLY CUSTODIALSERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 3. Scrub floor areas with germicidal solution. OFFICES/CUBICLES A. DAILY CUSTODIAL SERVICES 1. Empty all wastebaskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2") inches. Replace old plastic liners no less than one time per we e k. 2. Collect recycle paper goods from offices. 3. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 4. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, filing cabinets, bookcases, equipment bins, shelves and louvers. Including high dusting. 5. Damp wipe all telephones using disinfectant cleaner. 6. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 7. Dust all baseboards. 8. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 9. Dust all vents within reach. 10. Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 11 . Turn off lights that are not on a timer or emergency lighting. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners. 2. Spot clean all carpetstains. 3. Dust framed pictures, hangings and otherwall ornaments. C. MONTHLY CUSTODIAL SERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass, both sides, including windows. 3. Wash all vinyl and metal kick plates on doors. 4. Dust blinds, ensuring that blinds are properly re-aligned after dusting. 5. Clean desktops, damp wipe storage bins over desk areas. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning,such as pipes, light fixtures, doorframes and otherwall hangings. 2. Damp wash diffusers, vents, grills and other such items, including surrounding wall or ceiling areas that are s o i l e d. E. SEMI-ANN UAL CUSTODIAL SERVICES 1. Wash all corridor lobby and vestibule walls. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA F. ANNUAL CUSTODIAL SERVICES 1. Vacuum wall hangings and cobwebs. 2. Wash all unpainted metal surfaces. 3. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floorareas. 4. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 5. Wash all interiorwalls. 6. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA LEGACY ANNEX 15445 LANSDOWNE ROAD It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Legacy Annex HOURS OF OPERATION:The Contractor is advised that this facility operates on a 14 hour/7- day schedule and is open Monday through Sunday. Items listed as "Daily"will require the contractor to perform the services on a schedule that coincides with the City's operational schedule.The frequency of items designated as"Daily"will be seven (7) times per week. A custodial service employee will be scheduled to assure the facility is ready for use and is in a properly maintained condition.Typical hours for cleaning are after business hours (after last reservation or class scheduled); specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The custodian will provide the following services: CLASSROOMS & COMMON AREAS A. DAILY CUSTODIAL SERVICES 1. Sweep and damp mop all resilient floors to remove all dust. 2. Vacuum all carpet areas. 3. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 4. Clean all baseboard ledges, moldings, directory, depositories and window 5. frames. 6. Clean all cigarette burns and trash receptacles. Replace sand as required and/orwash metal urns to remove stains and dust. 7. Clean all water and drinking fountains with a germicidal cleanser and polish. 8. Spot clean all doors, doorframes, wall and light switches to remove fingerprints, spills and other markings. 9. Wash glass inside and outside on entrance doors and sidelights to offices. 10. Sweep and dry mop all hard surface flooring. Remove matter and dirt, which has adhered to the floor; wet mop where necessary. 11 . Wash all entry level glass up to ten (10) feet. 12. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 13. the top. Plastic liner to be replaced on an as needed basis but not less than one time per week. 14. Clean all baseboards with detergent and water. 15. Sweep and/or vacuum all corridors. 16. Clean all exterior areas affected by bird droppings. 17. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkwayareas. 3. Sweep, scrub and wet mop exterior of all building entrances. 4. Dry mop all classroom floor areas. 5. Dust picture frames, wall mounted objects and wall ornaments. 6. Wash glass in building directories, entrance doors and frames, both sides. This includes all glass areas that are a part of the visual effect of the main entrance area. 7. Clean all cigarette urns located on the exterior of the building and replace sand as necessary. 8. Clean all interior and exterior corridors. C. MONTHLY CUSTODIALSERVICES 1. Clean all interior glass in building, excluding perimeter g I a s s. 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and g r i I I s. 4. Wash vinyl and metal kick plates on all doors. 5. Wash all metal and glass doors and f r a m e s . 6. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. 7. Dust blinds ensuring that all individual blades of the blinds are properly re- aligned after dusting. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally reached during routine daily, weekly and monthly dusting, such as pipes, light fixtures, etc. 2. Wash both sides of all perimeter glass on the building. E. SEMI-ANNUAL CUSTODIAL SERVICES 1. Wash all corridor lobby and vestibule walls. F. ANNUAL CUSTODIALSERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside dividerwalls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers.Refillsoap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plastic liners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Do not use deodorants to mask odors. If it is clean and disinfected, it should not create an odor. 11 . Clean and wash walls, toilet partitions and doors. 12. Empty all containers and disposals, insert liners as required. 13. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Polish drain grills. 2. Scrub all floors with germicidal solution. 3. Clean and scrub restroom stalls using a disinfectant cleaning solution. C. MONTHLY CUSTODIAL SERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. 3. Scrub floor areas with germicidal solution. OFFICES/CUBICLES A. DAILY CUSTODIAL SERVICES 1. Empty all wastebaskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2") inches. Replace DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA old plastic liners no less than one time per w e e k . 2. Collect recycle paper goods from offices. 3. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 4. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, filing cabinets, bookcases, equipment bins, shelves and louvers. Including high dusting. 5. Damp wipe all telephones using disinfectant cleaner. 6. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 7. Dust all baseboards. 8. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 9. Dust all vents within reach. 10. Spot clean doors, doorframes, walls and switch plates to r e m o v e fingerprints, spills and other markings. 11 . Turn off lights that are not on a timer or emergency lighting. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic I i n e r s . 2. Spot clean all carpetstains. 3. Dust framed pictures, hangings and other wall ornaments. C. MONTHLY CUSTODIAL SERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass, both sides, including windows. 3. Wash all vinyl and metal kick plates on doors. 4. Dust blinds, ensuring that blinds are properly re-aligned after dusting. 5. Clean desktops, damp wipe storage bins over desk areas. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning, such as pipes, light fixtures, doorframes and other wall hangings. 2. Damp wash diffusers, vents, grills and other such items, including surrounding wall or ceiling areas that are so i I e d. E. SEMI-ANN UAL CUSTODIAL SERVICES 1. Wash all corridor lobby and vestibule walls. F. ANNUAL CUSTODIALSERVICES 1. Vacuum wall hangings and cobwebs. 2. Wash all unpainted metal surfaces. 3. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 4. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 5. Wash all interiorwalls. 6. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA TUSTIN FAMILY YOUTH CENTER 14722 NEWPORT AVENUE It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Youth Center 6,000 Approx.Sq. Ft. HOURS OF OPERATION:The Contractor is advised that this facility operates on a 15 hour/6- day schedule and is open Monday through Saturday. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be six (6) times per week. A custodial service employee will be scheduled to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours (after last reservation or class scheduled); specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The custodian will provide the following services: COMMON SPACE A. DAILY CUSTODIAL SERVICES 1. Sweep and wet mop where necessary all building entrances on all floors, including elevator lobbies. 2. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 3. Vacuum all carpeted areas. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, dirt, etc., which has adhered to the surface. 4. Clean all baseboard ledges, moldings, directory, depositories and window frames. 5. Clean all water fountains and coolers with a germicidal cleanser and polish. 6. Spot clean all doors, doorframes, walls and light switches to remove fingerprints, smudges, spills and othermarkings. 7. Wash glass and door frames on both sides of all building entrance doors. 8. Sweep/clean exterior areas of all building entrances within a ten-foot (10') 9. radius of the entrance door. 10. Wash all entry level glass up to ten-foot (10'). 11 . Sweep and dry mop all hard surface flooring. Remove matter and dirt that has adhered to the floor; wet mop where necessary. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 12. Dust all mullions, sills, counters and desktops. 13. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. Plastic liners to be replaced on an as needed basis but no less than once a week. 14. Clean all exterior areas affected by bird droppings. B. WEEKLY CUSTODIAL SERVICES 1. Dust with treated cloth all doors and ventilation louvers. 2. Wet mop and buff all hard surface flooring, includes all walkway areas and stairwells. 3. Wet mop all resilient floor areas. 4. Dust picture frames, wall mounted objects and wallornaments. 5. Wash both sides of glass in building directories, entrance doors and frames. This includes all glass areas that are adjacent to the playground. 6. Clean all interior and exterior corridors. C. MONTHLY CUSTODIALS ERVICES 1. Clean all interior glass in building, excluding perimeter g I a s s . 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and g r i I I s. 4. Wash vinyl and metal kick plates on all doors. 5. Wash all metal and glass doors and f r a m e s. 6. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety pa nels. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally reached during routine daily,weekly and monthly dusting, such as pipes, light fixtures, etc. 2. Damp wish diffusers,vents and othersurfaces including surrounding wall and ceiling areas that are soiled. 3. Wash both sides of all perimeter glass on the building. E. SEMI-ANNUAL CUSTODIALSERVICES 1. Wash all corridor lobby and vestibule walls. F. ANNUAL CUSTODIALSERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metalsurfaces. 3. Strip and refinish all resilient floor areas using a buffable non-slip floor finish. Wipe all baseboards and furniture legs after refinishing floor. 4. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside dividerwalls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, soap, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plastic liners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Do not use deodorants to mask odors. If it is clean and disinfected, it should not create an odor. 11 . Empty all containers and disposals, insert liners as required. 12. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Clean chrome and brass drain grills. 2. Scrub floors with germicidal solution. 3. Clean and scrub restroom stalls using a disinfectant cleaning solution. C. MONTHLY CUSTODIAL SERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. 3. Clean interior side of windows. OFFICES A. DAILY CUSTODIAL SERVICES 1. Empty all waste baskets. Plastic liners to fit waste receptacles in such a manner as to not overhang the top by more than two (2") inches. Replace old plastic liners no less than one time per week. 2. Collect recycle paper good s from offices and work areas and place in recycle bin. 3. Dust mop all resilient floor areas. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil. dirt. etc., which has adhered to the surface. 5. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, files, equipment bins, shelves and louvers. Including high dusting. 6. Damp wipe all telephones using disinfectant cleaner. 7. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 8. Wash all water fountains, water faucets, lunchroom tables, tabletop bars and ashtrays. 9. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 10. Dust all vents within reach. 11 . Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 12. Spot clean all interior partitions, walls, glass windows and glass entrance doors. 13. Spot clean all metal trim work, removing fingerprints, smudges, water and other marks. 14. Push employees' chairs up into desks after cleaning offices and cubicles. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners. 2. Spot clean all carpetstains. 3. Dust framed pictures, hangings and other wall ornaments. C. MONTHLY CUSTODIAL SERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass, both sides, including windows. 3. Wash all vinyl and metal kick plates on doors. D. QUARTERLY CUSTODIAL SERVICES 1 . High dust all horizontal and vertical surfaces not reached in the nightly cleaning, such as pipes, light fixtures, doorframes and other wall hangings. E. SEMI-ANN UAL CUSTODIAL SERVICES 1. Scrub, strip and wax all hard surface flooring using a buffable non-slip type floor finish. Wipe all baseboards and furniture legs clean after refinishing floor. F. ANNUAL CUSTODIAL SERVICES 1. Wash all unpainted metal surfaces. 2. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 3. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 4. Wash all interiorwalls. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 5. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA METROLINK STATION 2975 EDINGER AVENUE It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Metrolink Station & Parking Structure 243,130 Approx.Sq.Ft. HOURS OF OPERATION:The Contractor is advised that this facility operates on a 24 hour/7- day schedule and is open every day. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily"will be seven (7) times per week for four (4) hours a day. A custodial service employee will be scheduled Monday through Sunday to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours; specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The day custodian will provide the following services and respond immediately (within 15 minutes) to trouble calls at all other facilities. PLANTFORMS, BUS STOPS, WAITING AREAS A. DAILY CUSTODIAL SERVICES 1. Sweep and wet mop where necessary all platforms and waiting areas. 2. Clean and empty all cigarette burns and trash receptacles and replace sand as required. 3. Clean all water fountains and coolers with a germicidal cleanser and polish. 4. Sweep and dry mop all corridors, ramps and open stairwells on both floors. This includes all corridors and both stairwells. Clean all stairwell hand railings. 5. Clean all benches and sitting areas. 6. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and polish all cigarette urns located on the exterior of the building and replace sand as necessary. 2. Deep clean all benches and sitting areas. 3. Power wash all ramp areas two (2) times a week. (Saturday and Wednesday) 4. Clean all exterior areas affected by bird droppings. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA C. MONTHLY CUSTODIAL SERVICES 1. Power wash platforms, ramps, and station area. (Sunday) D. ANNUAL CUSTODIAL SERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and poles. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside divider walls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Clean drain grills. 2. Scrub all tiled and painted floorswith germicidal solution. C. MONTHLY CUSTODIALSERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. D. SEMI-ANN UAL CUSTODIAL SERVICES DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 1 . Wash walls,including all the covered walls. ELEVATOR A. DAILY CUSTODIAL SERVICES 1. Sweep and mop elevatorcab. 2. Clean and polish all metal trim work and elevator doors to remove fingerprints, smudges, water and other marks. Care will be taken to prevent scratching or damaging of metal finishes. 3. Elevator cab threshold and elevator thresholds on each floor landing will be thoroughly scrubbed and polished with an appropriate metal polish. 4. Elevator hall call button plates will be polished and wall surfaces around hall call plates cleaned. B. WEEKLY CUSTODIAL SERVICES 1. Clean and polish elevator cab walls. C. QUARTERLY CUSTODIAL SERVICES 1. Wash elevator light fixtures and lenses both sides. PARKING STRUCTURE A. WEEKLY CUSTODIAL SERVICES 1. These weekly custodial services apply to the parking structure only. This includes the parking stalls, stairwells, and exterior walls and area on the ground floor immediately adjacent to the structures (planters and concrete walkways). 2. Collect and dispose all debris. 3. Sweep and clean all stairwells including hosing down with water, if necessary. 4. Wipe down all handrails and railings. 5. Sweep and/or wipe down elevator floors and walls, including the exterior side of doors. 6. Clean any spills. 7. Empty and dispose trashcans in elevator lobbies. Trashcans are to be cleaned (hosed down and/or wiped down) as necessary. 8. Clean all interior and exterior panels in parking structure. B. SEMI-ANNUAL STEAM CLEANING SERVICES 1. Steam cleaning of all parking stalls, driveways and stairwells. All areas are to be pretreated with a heavy-duty degreaser and steam cleaned at no less 3,000-psi and 270 degrees. While removal of the white parking lines may occur, care should be taken to minimize their removal. Any white lines or numbers removed should be repainted. 2. Service for steam cleaning to each site shall occur quarterly for normal maintenance, weekly for the Police Department parking structure, and on an asrequested basis forimmediately needed maintenance. 3. The contracting firm must practice grey water recycling. All water used in DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA the cleaning is to be collected and disposed of by the contracting firm. The City does not have a public clarifier. Cleaning water must not be discharged to the storm drain system. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA MCFADDEN PARKETTE MCFADDEN & PASADENA SANTA CLARA PARK MARSHALL LANE (FAIRMONT/SANTA CLARA) It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLEAREA: McFadden Parkette Trash Only Santa Clara Park Trash Only HOURS OF OPERATION: The Contractor is advised that this facility operates on a 24 hour/7-day schedule and is open every day. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be seven (7) times per week. A custodial service employee will be scheduled Monday through Sunday to assure the trashcans are ready for use and is in a properly maintained condition. Typical hours for cleaning are 6:00 a.m. to 12:00. p.m.; specific times will be arranged after award of contract. The custodial service employee will perform the daily maintenance items so the park will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. The day custodian will provide the following services and respond immediately (within 15 minutes) to trouble calls at all other facilities. TRASH CANS A. DAILY CUSTODIAL SERVICES 1. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not over hang the top. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA MAGNOLIA PARK 2282 FIGTREE DRIVE CENTENNIAL PARK 14722 DEVONSHIRE AVENUE PINETREE PARK 1402 BRYAN AVENUE FRONTIER PARK 1400 MITCHELL AVENUE PEPPERTREE PARK 230 W. FIRST STREET COLUMBUS TUSTIN PARK 14721 PROSPECT AVENUE CAMINO REAL PARK 13602 PARK CENTER LANE LAUREL GLEN PARK 13377 172 MYFORD ROAD CEDAR GROVE PARK 11385 PIONEER WAY HERITAGE PARK 2350 KINSMAN CIRCLE TUSTIN SPORTS PARK 10250 PIONEER ROAD CITRUS RANCH PARK 3018 PORTOLA PIONEER PARK 10250 PIONEER ROAD LINEAR PARK 1705 FLIGHT WAY VETERANS SPORTS PARK VALENCIA AVENUE VICTORY PARK 3300 PARK AVENUE It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Magnolia Park 630 Approx.Sq. Ft. Centennial Park 225 Approx.Sq. Ft. Pinetree Park 513 Approx. Sq.Ft. Frontier Park 513 Approx.Sq. Ft. Peppertree Park 724 Approx.Sq. Ft. Columbus Tustin Park 600 Approx.Sq. Ft. Camino Real Park 475 Approx.Sq. Ft. Laurel Glen Park 475 Approx.Sq. Ft. Cedar Grove Park 475 Approx.Sq. Ft. Heritage Park 475 Approx.Sq.Ft. Tustin Sports Park 800 Approx. Sq.Ft. Citrus Ranch Park 500 Approx. Sq.Ft. Pioneer Park 600 Approx. Sq.Ft. Linear Park 600 Approx. Sq.Ft. Veterans SportsPark 800 Approx. Sq.Ft. HOURS OF OPERATION: The Contractor is advised that this facility operates on a 24 hour/7- day schedule and is open every day. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily"will be seven (7) times per week. A custodial service employee will be scheduled Monday through Sunday to assure the trashcans are ready for use and is in a properly maintained condition. Typical hours for cleaning are 6:00 a.m. to 12:00 p.m.; specific times will be arranged after award of contract. The custodial service employee will perform the daily maintenance items so the park will be ready for use, in addition to any other items DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA specified below or requested by the Director of Public Works or his/her authorized representative. The day custodian will provide the following services and respond immediately (within 15 minutes) to trouble calls at all other facilities. TRASH CANS A. DAILY CUSTODIAL SERVICES 1 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. RESTROOMS SERVICES B. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet and urinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside divider walls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers.Refillsoap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not overhang the top. C. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Clean drain grills. 2. Scrub all tiled and painted floorswith germicidal solution. D. MONTHLY CUSTODIALSERVICES 1. Wash diffusers (both supply and return) grills, toilet stalls, doors and the walls with disinfectant/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA agent. E. SEMI-ANN UAL CUSTODIAL SERVICES 1 . Wash walls,including all the covered walls. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA TEMPORARY YARD 2345 BARRANCA It is impossible to indicate every specific item that requires custodial service, but the following tasks and frequencies indicate most of them. This information is intended to inform the custodial contractor that nothing less than full service custodial service will be accepted. CLEANABLE AREA: Building HOURS OF OPERATION: The Contractor is advised that this facility operates on a 12 hour/5- day schedule and is open Monday through Friday. Items listed as "Daily" will require the contractor to perform the services on a schedule that coincides with the City's operational schedule. The frequency of items designated as "Daily" will be five (5) times per week. A custodial service employee will be scheduled Monday through Friday to assure the facility is ready for use and is in a properly maintained condition. Typical hours for cleaning are after business hours; specific times will be arranged after award of contract. The custodial service employee will perform the daily and/or weekly maintenance items so the building will be ready for use, in addition to any other items specified below or requested by the Director of Public Works or his/her authorized representative. COMMON SPACE A. DAILY CUSTODIAL SERVICES 1. Empty all trash receptacles and replace liners. 2. Collect recycle paper goods from offices and works areas and place in recycle bin. 3. Dispose of all waste at designated trash pick-up locations. 4. Pick up debris at all entrances to building, garage, and warehouse. 5. Sweep and damp mop where necessary all building entrances. 6. Clean weather mats with a vacuum and damp wipe vinyl edges to remove all dust. 7. Vacuum all carpeted areas. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, dirt, etc., which has adhered to the surface. 8. Damp mop and spot mop lunchroom floors to remove heavy dirt and spills. 9. Vacuum all carpeted traffic areas. 10. Clean all baseboard ledges, moldings, directory, depositories and window frames. 11 . Clean all water fountains and coolers with a germicidal cleanser and polish. 12. Spot clean all doors, doorframes, walls and light switches to remove fingerprints, smudges, spills and other markings. 13. Wash glass and doorframes on both sides of all building entrance doors. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 14. Sweep/clean exterior areas of all building entrances within a ten-foot (10') radius of the entrance door. 15. Clean and polish entrance door thresholds. This includes entrances to office and cubical areas that have thresholds. 16. Sweep and dry mop all hard surface flooring. Remove matter and dirt that has adhered to the floor; wet mop where n e c e s s a r y. 17. Clean metal trim finishes in lobby areas. 18. Dust all mullions, sills, counters and desktops, ledges, handrails and platforms. 19. Sweep and dry mop all corridors and open stairwells on both floors. This includes all corridors and both stairwells. Clean all stairwell hand railings. 20. Dust desktops, office furniture and fixtures with specially treated dust cloths. Papers and folders left on desktops should not be disturbed. 21 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not over hang the top. B. WEEKLY CUSTODIAL SERVICES 1. Dust low reach areas such as windowsills and ledges, chain rungs, inside doorjambs and baseboards. 2. Dust high reach areas such as ceiling vents, door tops, high standing cabinets, picture frames and wall ornaments. 3. Clean and sanitize telephones. 4. Dust with treated cloth alldoors and ventilation louvers. 5. Wet mop and buff all hard surface flooring, includes all walkwayareas. 6. Sweep, scrub and wet mop exterior of all building entrances. 7. Wet mop all resilient floor areas. 8. Wet mop all stairwells. Also, clean foot treads and handrails. 9. Clean interior and exterior of all microwave ovens and refrigerators located in the lunch and break rooms. 10. Clean and polish all cigarette urns located on the exterior of the building and replace sand asnecessary. C. MONTHLY CUSTODIALSERVICES 1. Clean all interior glass in building, excluding perimeter glass. 2. Clean all baseboards. 3. Vacuum all ceiling air supply and exhaust diffusers and grills. Wash vinyl and metal kick plates on all doors. 4. Polish all-natural wood doors and natural wood surfaces throughout the building,including wood handrails in stairwells. 5. Clean and polish all metal finishes, railings, fire extinguisher cabinets, call station panels and life safety panels. 6. Dust blinds ensuring that the blinds are properly re-aligned after dusting. D. QUARTERLY CUSTODIAL SERVICES 1. Dust all high horizontal and vertical surfaces not normally r e a c h e d during routine daily,weekly and monthly dusting, such as pipes, light fixtures, etc. 2. Damp wish diffusers, vents and other surfaces including surrounding wall and DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ceiling areas that are s o i l e d . 3. Wash both sides of all perimeter glass on the building. E. SEMI-ANNUAL CUSTODIAL S E RVI C ES 1. Clean all blinds using an industry accepted standard proves that will prevent bending or otherwise damaging the blinds. 2. Clean all wall hangings. 3. Strip and refinish all resilient floor areas using a buffable non-slip floor finish. Wipe all baseboards and furniture legs after refinishing floor. 4. Wash all corridor lobby and vestibule walls. 5. Shampoo all carpeted areas using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excessive moisture from carpet fibers. F. ANNUAL CUSTODIAL SERVICES 1. Wash all exterior building fixtures including reflectors, globes, diffusers and trim. 2. Wash all unpainted metal surfaces. 3. Clean and dust all walls and vertical surfaces not attended to in daily, weekly, quarterly, or semi-annual cleaning. RESTROOMS/SHOWERS/LOC KER ROOM SERVICES A. DAILY CUSTODIAL SERVICES 1. Clean and polish with a detergent/disinfectant all sinks, showers, counters, toilets and urinals, beginning with seats (both sides) and working down. Use acid bowl cleaner in the interior of toilets, making sure to clean the inner lip of closet andurinals. 2. Damp wipe all ledges, toilet stalls and doors, including the inside and outside dividerwalls of toilet stalls and behind (backside of) stall doors. 3. Spot clean light switches, doors, partitions and walls (including the covered walls) to remove fingerprints, spills, splashed liquid soap, smudges, foreign matter of any kind, and other markings. All graffiti will be removed from walls, partitions and exposed surfaces. 4. Sweep and wet mop with a germicide all floor areas. 5. Clean and polish all mirrors, soap dispensers, flush meters, shelves, chrome fixtures, piping, toilet hinges and disposal container exteriors using detergent/disinfectant and water. 6. Furnish and refill all toilet tissue, toilet seat covers, paper towel and sanitary napkin dispensers. Refill soap dispensers and check operations. 7. Empty and clean paper towel and sanitary napkin disposal receptacles. Replace plasticliners. 8. Clean all baseboards with a germicidal detergent. 9. Remove and clean urinal screens to remove foreign matter. 10. Empty all containers and disposals,insert liners as required. 11 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not over hang the top. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA B. WEEKLY CUSTODIAL SERVICES 1. Clean and disinfect floor drains. Polish drain grills. 2. Scrub all floors with germicidal solution. 3. Clean and scrub shower stalls using a disinfectant cleaning solution. 4. Clean locker fronts and benches. C. MONTHLY CUSTODIAL SERVICES 1. Wash diffusers (both supply and return) grills,toilet stalls, doors and the walls with d i s i n f e c t a n t/detergent. 2. Remove scale from all fixtures using an acid decalcification cleaning agent. 3. Clean shower curtains using a detergent/disinfectant cleaning solution. GYM/FITNESS CENTER A. DAILY CUSTODIAL SERVICES 1. Pick up any debris on floor or on machines. 2. Spot clean light switches,walls, doors,doorframes, and vertical surfaces. 3. Spot clean countertops. 4. Clean and disinfect sinks,water fountains, and water bottle trays. 5. Dispose of waste and install new liners. 6. Restock all paper dispensers. 7. Wipe down all visible horizontal surfaces. 8. Wipe down windowsills. 9. Dust partition tops, television screens, and top of speakers. 10. Disinfect telephone receivers. 11 . Dust baseboards. 12. Clean air grills/vents. 13. Vacuum carpet. 14. Spot clean all areas. 15. Dust mop and spot mop all aerobic floors 16. Remove cobwebs. 17. Detail and clean all edges, corners, and in between equipment. 18. Thoroughly mop all areas. 19. Wipe down all handrails on equipment. 20. Wipe down weights and benches with disinfected. 21 . Empty all waste receptacles and replace plastic liners where required. Plastic liners to fit waste receptacles in such a manner as to not over hang the top. OFFICES/CUBICLES A. DAILY CUSTODIAL SERVICES 1. Empty all waste baskets. Plastic liners to fit waste receptacles in such a manner as to not over hang the top by more than two (2) inches. Replace old plastic liners no less than one time per week. 2. Collect recycle paper goods from recycle bins. 3. Dust mop all resilient floorareas. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4. Sweep, dry mop or vacuum all floor areas with hard surface flooring or carpet. Remove any visible carpet stains with carpet stain remover as per manufacturer specifications and remove any gum, staples, paper clips, oil, dirt, etc., which has adhered to the surface. 5. Dust all horizontal surfaces with treated dust cloth or dust want including furniture, files, equipment bins, shelves and louvers. Including high dusting. 6. Damp wipe all telephones using disinfectant cleaner. 7. Brush all fabric covered chairs (including backs of chair) with a lint brush. Wipe all smooth covered chairs with a damp cloth. 8. Wash all water fountains, water faucets, lunchroom tables, tabletop bars and ashtrays. 9. Dust all baseboards. 10. Dust with a treated cloth under all desk equipment and telephones, replace equipment in original position. 11 . Dust all vents within reach. 12. Spot clean doors, doorframes, walls and switch plates to remove fingerprints, spills and other markings. 13. Spot clean all interior partitions, walls, glass windows and glass entrance doors. 14. Spot clean all metal trim work, removing fingerprints, smudges, water and other marks. 15. Push employees' chairs up into desks after cleaning offices and cubicles. 16. Turn off lights that are not on a timer or emergency lighting. B. WEEKLY CUSTODIAL SERVICES 1. Damp wipe all wastebaskets. Replace plastic liners . 2. Wet mop and buff all hard surface flooring. Wipe all baseboards and furniture legs clean after mopping. 3. Spot clean all carpetstains. 4. Dust framed pictures, hangings and other wall ornaments. C. MONTHLY CUSTODIAL SERVICES 1. Vacuum all ceiling air supply and exhaust diffusers or grills. 2. Wash all interior glass,both sides,including windows. 3. Wash all vinyl and metal kick plates on doors. 4. Dust blinds, ensuring that all individual blinds are properly re-aligned after dusting. 5. Clean desktops, damp wipe storage bins over desk areas. D. QUARTERLY CUSTODIAL SERVICES 1. High dust all horizontal and vertical surfaces not reached in the nightly cleaning, such as pipes, light fixtures, doorframes and otherwall hangings. 2. Damp wash diffusers, vents, grills and other such items, including surrounding wall or ceiling areas that are soiled. 3. Polish wood desks and wood filing cabinets. E. SEMI-ANNUAL CUSTODIALS ERVICES 1 . Wash all blinds using an industry accepted standard process that will DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA prevent bending or otherwise damaging blinds. 2. Scrub, strip and wax all hard surface flooring using a buffable non-slip type floor finish. Wipe all baseboards and furniture legs clean after refinishing floor. F. ANN UALCUSTODIAL SERVICES 1. Vacuum draperies, cornices and wall hangings. 2. Wash all unpainted metal surfaces. 3. Dust all storage areas such as supply and stock closets, including shelves and shelf contents. Damp mop adjoining floor areas. 4. Wash light fixtures, including reflectors, globes, diffusers and trim. Cleaning method to conform to manufacturer's specifications. 5. Wash all interiorwalls. 6. Clean all vertical surfaces not attended by nightly, weekly, quarterly or semiannual schedules. 7. Shampoo all office and cubicles carpeted surfaces using a rotary shampoo method followed by a hot water extractor. Care will be taken to remove all excess moisture from carpet fibers. ELEVATOR A. DAILY CUSTODIAL SERVICES 1. Sweep and mop with detergent water elevator cab. 2. Clean and polish all metal trim work and elevator doors to remove fingerprints, smudges, water and other marks. Care will be taken to prevent scratching or damaging of metal finishes. 3. Elevator cab threshold and elevator thresholds on each floor landing will be thoroughly scrubbed and polished with an appropriate metal polish. 4. Elevator hall call button plates will be polished and wall surfaces around hall call plates cleaned. B. WEEKLY CUSTODIAL SERVICES 1. Clean and polish elevator cab walls. C. QUARTERLY CUSTODIAL SERVICES 1. Wash elevator light fixtures and lenses both sides. SERVICE AREA A. WEEKLY CUSTODIAL SERVICES 1. Mop storage stairwell and clean handrails. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CUSTODIAL SERVICES LOCATION AND APPROXIMATE SQUARE FOOTAGE ITEM Approx. NO. FACILITIES ADDRESS SQ. FT. 1. City Hall 300 Centennial Way 30,009 2. Columbus-Tustin Gymnasium 17522 Beneta Way 16,621 3. Community Building 300 Centennial Way 5,970 4. Council Chambers, Conference 300 Centennial Way Room & Atrium 5,329 5. Legacy Annex 15445 Lansdown Road 6. Maintenance Facility A) Admin Bldg.; B) Garage 1472 Service Road 5,100 7. Police Department 300 Centennial Way 25,737 8. Police Dept., Parking Structure 300 Centennial Way 60,000 9. Senior Center 200 South "C" Street 17,980 10. Temporary Yard 2345 Barranca Parkway 11 . Tustin Metrolink 2975 Edinger Avenue 243,130 12. Youth Center 14722 Newport Avenue 6,000 PARKS 13. McFadden Parkette McFadden & Pasadena Trash Only 14. Santa Clara Park Marshall Lane (Fairmont/Santa Trash Only Clara) PARK RESTROOMS 15. Camino Real Park 13602 Park Center Lane 475 16. Cedar Grove Park 11385 Pioneer Way 475 17. Centennial Park 14722 Devonshire Avenue 225 18. Citrus Ranch Park 3018 Portola 500 19. Columbus Tustin Park 14721 Prospect Avenue 600 20. Frontier Park 1400 Mitchell Avenue 513 21 . Heritage Park 2350 Kinsman Circle 475 22. Laurel Glen Park 13377-1/2 Myford Road 475 23. Linear Park 1705 Flight Way 800 24. Magnolia Park 2282 Figtree Dr. 630 25. Peppertree Park 230 W. First Street 724 26. Pinetree Park 1402 Bryan Avenue 513 27. Pioneer Road Park 10250 Pioneer Road 600 28. Tustin Sports Parks 12850 Robinson Dr. 800 29. Veterans Sports Park Valencia Avenue 800 30. Victory Park Victory Lane and Park Avenue 660 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA APPROVED CUSTODIAL SUPPLIES Contractor is required to use the following products or approved equal to accomplish the specified work. PAPER PRODUCTS ITEM PRODUCT NO. Georgia-Pacific Preference Bathroom Tissue 18280/01 GP Safe-T-Gard Toilet Seat Covers 47046 GP Big Fold Junior White Multi-fold Towels 20886 GP Roll Towels 2910P Dial Basics White Pearl Liquid Hand Soap DIA 06047 Feminine Napkins — Maxi Pads Sta free Classic Feminine Tampons Tampax PLASTIC TRASH LINERS THICKNESS SIZE 0.4 Mil. or Thicker 24" x 24" 1.8 Mil. or Thicker 42" x 48" 1.8 Mil. or Thicker 36" x 60" Floor care, carpet care, liquid hand soap and all other cleaning products are to be recommended by the contractor and approved by the City representative. NOTE: City reserves the right to add or delete products from this list at any time. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA FLOOR CARE ESTIMATED MINIMUM MAINTENANCE SCHEDULE BONNET STEAM BUFF &WAX STRIP, SEAL, &WAX STRIP & OR CLEAN CLEAN VINYL &TILE VINYL, TILE, & RE-COAT FACILITY CARPETS CARPETS FLOORS CONCRETE FLOORS WOOD FLOORS POLICE DEPARTMENT Monthly June & Weekly 4 x Per Yr. N/A Upstairs Dec. Monthly June & Weekly 4 x Per Yr. N/A Downstairs Dec. Monthly June & Weekly 4 x Per Yr. N/A CITY HALL Dec. Monthly June & Weekly 4 x Per Yr. N/A COUNCIL CHAMBERS Dec. Monthly June & **Twice Weekly 4 x Per Yr. N/A COMMUNITY BUILDING Dec. Monthly June & Weekly 4 x Per Yr. *1 x Per Yr. SENIOR CENTER Dec. As Directed Below MAINTENANCE YARD Administrative Offices Monthly June & Weekly 4 x Per Yr. N/A Dec. Vehicle Maintenance N/A N/A Weekly 4 x Per Yr. N/A Office LEGACY ANNEX Monthly June & Dec Weekly 4 x Per Yr. N/A ALL PARK FACILITIES N/A N/A N/A 4 x Per Yr. N/A COLUMBUS TUSTIN N/A N/A Weekly 4 x Per Yr. *1 x Per Yr. GYMNASIUM As Directed Below TUSTIN FAMILY & Monthly Monthly Twice Weekly 4 x Per Yr. N/A YOUTH CENTER TEMPORARY YARD Monthly N/A Weekly 4 x Per Yr. N/A * Senior Center Bona Traffic HD or comparable product (See specs) Sand existing finish to bare wood Apply two coats of sealer Apply two coats of finish * Columbus Tustin Gymnasium Bona SuperSport One Finish or comparable product (See specs) Screen wood floor Apply two coats of finish Comparable products need to City approval before submission of proposal. ** This activity will be done on Sunday Night and Thursday night of each week. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Bona Traffic H D° Finishing Technical Data Sheet Bona Traffic HCP is for hardw ood floorow nersw ith an uncompromising attitude towards durability, being green and looking beautiful.When the w ood matters-Bona Traffic HD®. • Significantly outperforms all urethane finishes,including Bona Traffic°,in durability at 24 hours • Unsurpassed scuff,scratch and chemical resistance at full cure • Very low VOCs and low odor Bona • Clear and colorlesss,w hich highlights the true color of stained or natural w ood floors.Will not Traffic HD change color over time, allow ing for easy touch-up • GREENGUARD GOLD • No sealer needed over a stained floor • Exceptional build with excellentflow and leveling LZ • Fast drying—approximately 2-3 hours • Nonflammable • Waterclean-up • Full cure in 3 days! Physical Characteristics. INGREDIENTS -Water,polymeric resins,and amorphous silica. Color—MIky w hite(wet) pH—7.9 Solids—34%(w ith hardener) Density-8.70 lbs./gallon(1.04 S.G.) US Regulatory VOCCompliant—150g/L(with hardener) Coefficient of Friction->_0.5 Gloss Level—(60°)-7-10 for Commercial Extra Matte, 15-20 forOomnercial Satin, 40-45forCommercial Semi-Gloss Odor—Very slight non-offensive odor Stability-1-year shelf life in unopened container Packaging—1-gallon plastic bottle Application Characteristics. Clarity—Clear and colorless w hen dry Leveling—Excellent Defoam ing—Excellent Drying Tim a—2-3 hours Cove rage—350-400 square feet per gallon Pe rce nt Cu red After 24 Hou rs—80% Maxim um Cure—100%after 3 days Commercial and residential use including shopping malls, restaurants,offices,retail stores,theater stages,hospitals,schools,and nursing homes. BEFORE USING, READ ALL DIRECTIONS AND SAFETY DATA SHEETS. FOR TECHNICAL ADVICE Call Bona US at 800-872-5515 COMPATIBILITY:Stain,sealer and finish results may vary w idely depending on the wood species, especially on oily and resinous exotic species. ALWAYS PREPARE A SAMPLE OR TESTAREA TO DETERMINE COMPATIBILITY, APPEARANCE AND DESIRED RESULTS. SANDING AND PREPARATION OF NEW FLOORS: 1. Sand and prepare floor using accepted industry association methods.2.For a stained floor,make your final cutw ith 80 to 100-grit paper, then multidisc w ith 80 to 120-grit paper.For an unstained floor,make yourfinal cut w ith 80 to 120- grit paper,then multidisc w ith 120 to 150-grit paper.This burnishing w ill reduce the amount of grain raise. 3. Use a Tampico Brush on a buffer and vacuum thoroughly. 4. Tack w ith a dry Bona® Microfiber Tacking Pad or cloth.5.Apply Bona Finishing system. THE BONA Traffic HD°FINISH SYSTEM:Apply a Bona sealer or Bona stain and 2 coats of Bona Traffic HD®. Follow label directions. Adding a third coat of Bona Traffic HCP is recommended in heavy-traffic commercial and residential areas. Visit bona.com for additional product and Bon& application information. Rev 12/2018 This data sheet replaces all previous versions page 1/2 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Bona Traffic HU' Finishing Technical Data Sheet RECOMMENDED APPLICATORS:Bona°Floor Coater,Bona®Roller, Bona®Cut-In pad. NOTE Use a clean applicator for sealer and a separate clean applicator for finish. MIXING INSTRUCTIONS: SHAKE WELL BEFORE USING. DO NOT THIN. 1. Shake Bona Traffic HD finish(Part A)w ell for 30 seconds.2.Add Bona Traffic HD Hardener(Part B)to finish(Part A). One 10.38 oz. bottle of hardener w ill activate one gallon of finish.To mix finish amounts of less Bona than one gallon,use a 1:11.33 ratio.3. Immediately shake mixture vigorously for 30-45 seconds.4. Traffic HD Insert supplied filter into bottle. 5. Let sit for 5-10 minutes before applying. BONA Traffic HD CANNOT BE REHARDENED. FINISHING: 1. Four a 6--wide line of finish along the starting w all.Go w ith the grain of the w ood. 2. Using a pre-dampened Bona floor coater, draw the floor coater forw and w ith the grain of the wood,moving the finish toward the opposite wall.To maintain awetedgeatalltirres, holdthefloor coater at a snow plow angle.3.At the end of each run,turn the floor coater and pull it toward you through the puddle;then pad out the floor coater parallel to the wet edge.4. Feather out all turns. Do not push too hard or too fast to avoid drips flying off the floor coater.5.BE SURE YOU ARE USING THE RECOMMENDED COVERAGE OF 350-400 SQ. FT. PER GALLON. DO NOT SPREAD TOO THIN.6.Allow the first coat to dry 2-3 hours. High humidity and/or low temperature conditions w ill extend the dry time(recommended conditions of 65-80'F/40-60%relative humidity). 7.For smoothest results,see INTERCOAT ABRASION. At a minimum betw een coats,vacuumand tack thoroughly w ith a Bona Microfiber Tacking Pad (dry or slightly dampened w ith w ater). POT LIFE: THE FINISH/HARDENER MIXTURE MUST BE USED WITHIN 4 HOURS AFTER IT IS MIXED. Product properties are diminished after 4 hours. The finish and hardener can be mixed only one time. CAUTION! To avoid pressure build-up,do not tightly recap finish/hardener mixture. INTERCOAT ABRASION: It is not necessary to abrade between Bona waterborne sealer and finish coats unless more than 48 hours has passed since the previous coat was applied. For smoothest results,abrade between each coat as necessary,using a multidisc and Bona Diamond 180 to 240-grit abrasives with Bona Intermediate Pads.Thoroughly clean abraded floor using Bona PowerScrubbero OR vacuum and tack with Bona Microfiber Tacking Pads (dry or slightly dampened w ith w ater). When using solvent-based sealers,ALWAYS abrade,vacuum and tack before finish coats. RECOATING: Be sure floor is free fromw ax,polish and oily residues.If contaminants are present, use the full Bona Recoat SystemTM to ensure adhesion.Otherw ise,follow the Bona Prep®process. Adhesion failure can occur if these recoating processes are not followed and the floor has not been tested for compatibility. CURING:The curing process takes approximately 3 days (80%cured after 1 day, 100%after 3 days). The floor may be w alked on after 24 hours but remains susceptible to scuffing or marring until completely cured.Do not replace area rugs until the floor has fully cured. CLEAN-UP:Application tools should be thoroughly cleaned with water and stored in an airtight container. Dispose of any remaining product in accordance with local, state and federal regulations.Decontaminate empty hardener(Part B)bottle prior to disposal by adding water to the one-quart line.Recap.Shake vigorously and dispose. STABILITY:One-year shelf life in unopened container. STORAGE: Nonflammable -Bona Traffic and Hardener should be stored in a climate controlled environment.KEEP FROM FREEZING. Do not store above 100°F. Item# Size No./Case WT155918001 1 Gallon-Extra Matte 3 WT155618001 1 Gallon-Satin 3 W7155318001 1 Gallon-Semi Gloss 3 Hardener Item# Size No./Case WH330062001 10.38 oz. 1 Bona® Rev 12/2018 This data sheet replaces all previous versions page 2/2 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Bona Sport' Finishing TM SuperSport One Technical data sheet SuperSportTM is the leading one-component sport finish for durability and appearance.A premium waterborne wood floor finish,it's specifically formulated for professional use on maple sport floors, providing a tough,urethane finish with good build. • Provides excellent chemical resistance • Protects against perspiration and routine cleaning • Easy to maintain • Available in gloss .o • GREENGUARD Gold certified for indoor air quality • • MFMA approved • Virtually odorless `. ' • Fast drying—Approximately 2-3 hours • Nonflammable • Water clean-up • Will adhere to most solvent-based and waterborne finishes and proper preparation,drying,and curing times • Slightly amber Physical Characteristics: Ingredients—Water,polymeric resin, Propylene-based glycol ether,levelling and defoaming agents. Color—Milky white(wet) pH—8.0 Solids—32.5% Viscosity—(#4 Ford cup @ 25°C)approx. 17 seconds Density-8.66 lbs./gallon(1.04 S.G.) US Regulatory VOC—145 g/L Odor—Non-offending Stability—1 year shelf life in unopened container Packaging—5-gallon plastic pail Application Characteristics: Clarity—Clear when dry Leveling—Excellent Defoaming—Excellent Drying Time—2-3 hours Application Tools-Bona°Brush,flocked foam Bona°Swivel Head Floor Coater,Bona°Swedish Roller Coverage—500-600 square feet per gallon Percent Cured After 24 Hours—70%;after 72 hours—90% Maximum Cure—100%after 1 week • Basketball courts • Volleyball courts • Racquetball,squash and badminton courts • Multi-purpose gym,stage,aerobic and dance floors BEFORE USING,READ ALL DIRECTIONS AND MATERIAL SAFETY DATA SHEETS. FOR TECHNICAL ADVICE:Call Bona US at 800-872-5515 COMPATIBILITY:Bona Super Sport One will adhere to most stains,paints,sealers and finishes after proper preparation and dry times.Stain,sealer,paint and finish results may vary widely depending on the wood species,especially on oily and resinous types.ALWAYS PREPARE A SAMPLE OR TEST AREA TO DETERMINE COMPATIBILITY,APPEARANCE AND DESIRED RESULTS. Bona Rev 11/10 This data sheet replaces all previous versions page 12 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Bui is Spuff' TM Finishing SuperSpoft One Technical data sheet SANDING AND PREPARATION OF NEW FLOORS:1.Sand and prepare floor using MFMA- accepted methods.2.Make your final cut with 100-120-grit paper.Screen with 100-120-grit screen.3.Vacuum thoroughly.4.Dry tack thoroughly.5.Apply sealer and finish system(see finish directions). _ THE SUPER SPORT ONE FINISH SYSTEM:Bona Super Sport One is a 4 coat system,1-2 coats of a Bona Sport Sealer(follow sealer directions),CourtLines paint(if desired),and 2-3 Bona Sport' coats of Bona Super Sport One. o� RECOMMENDED APPLICATORS:Light weight T-bar with the Bona®Floor Coater Sleeve. • NOTE:Use a clean applicator for sealer and a separate clean applicator for finish. +. MIXING INSTRUCTIONS:Remove lid and stir thoroughly before using. FINISHING:1.Pour a 4"wide line of finish along the starting wall.Go with the grain of the wood.2. Using a clean,pre-dampened applicator;draw the applicator forward,with the grain of the wood, moving the finish toward the opposite wall.Holding the applicator at a"snowplow"angle will maintain a wet edge at all times.3.At the end of each run,turn the applicator toward you and pad out the applicator parallel to the wet edge.4.Feather out all turns.If pushed too hard or too fast, drips will fly off the applicator.5.Missed areas can be touched up if seen right away.6.To prevent lapping and dry marks,be sure you are using the recommended coverage of 500-600 sq.ft.per gallon.Be careful not to spread the finish too thin.7.Allow your first coat to dry 2-3 hours.High humidity and/or low temperature conditions will extend the drying time while increased ventilation and airflow will reduce dry time(recommended conditions of 65-80"F(18-27"C),40-60%relative humidity).Allow final coat to dry at least 48 hours before use. INTERCOAT ABRASION FOR FLOORS WITH GAMELINES:See sealer instructions for proper sequence of sealer,gamelines and finish coats.Before applying gamelines,abrade with Bona Conditioning Pads or used 150 grit screens and vacuum and tack thoroughly.Note:If paint will not be applied for 24 hours or longer,floor must be re-abraded to ensure proper adhesion.Apply gamelines using Bona CourtLines sport floor paint.IF USING ANOTHER MANUFACTURER'S PAINT,BEFORE APPLYING GAMELINES,ALWAYS PREPARE A SAMPLE OR TEST AREA TO DETERMINE COMPATABILITY AND ADHESION. INTERCOAT ABRASION FOR FLOORS WITHOUT GAMELINES:It is not necessary to abrade between Bona waterborne sealer and finish coats unless more than 48 hours has passed since the previous coat was applied.For smoothest results,abrade between all coats as necessary.When using solvent-based sealers,ALWAYS abrade before finish coats.Always vacuum and tack thoroughly with a slightly water-dampened Bona Microfiber Mop or cloth after abrading. RECOATING:Be sure floor is free from wax,polish and oily residues.Follow the Bona PrepTM system,applying 1-2 coats of Bona Super Sport One finish.Delamination can occur if the Bona Prep process is not followed;always test for compatibility. CURING:The curing process takes approximately 7 days,(70%cured after 1 day,90%after 3 days).Do not replace area rugs until the floor has fully cured.The floor may be walked on after 24 hours,but remains susceptible to scuffing or marring until completely cured.Use only a dry Bona Microfiber Mop or cloth for cleaning during the first week. CLEAN-UP:Application tools should be cleaned with water and stored in an airtight container. MAINTENANCE:Put walk-off mats at all entrance doorways to keep out excessive dirt and grit. See Bona®Professional Series Sport and Commercial Cleaner Concentrate instructions for cleaning and maintenance information. STORAGE:Nonflammable-Bona Super Sport One should be stored in a climate controlled environment.KEEP FROM FREEZING.Do not store above 100*F(38*C). Item# Size #/Case WT133055001 5 Gallon 1 Bona(D Rev 11/10 This data sheet replaces all previous versions page 2/2 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ESTIMATED MONTHLY SUPPLIES USAGE BY FACILITY TOILET HAND TOILET SEAT TRASH TRASH HAND TOWELS TISSUE COVERS BAGS BAGS SOAP BORAXO FACILITY (CASE) (CASE) (CASE) (S)* (L)* (GAL) (BOX) BOX BOX City Hall 7 4 1 1 1 2 Columbus Tustin Activity 4 2 0.50 .25 1 Center& Gymnasium Community Building/Council 4 3 0.50 1 0.25 Chambers Legacy Annex 6 1 0.25 .25 0.25 1.50 Maintenance Facility 3 2 0.25 1.25 1.25 1.25 0.50 Police Department 8 3 1 1 1 1 Senior Citizen's Center 8 3 1 0.25 0.25 0.25 Temporary Yard 3 2 0.25 1.25 1.25 1.25 0.50 Tustin Family& Youth 6 1 0.25 0.25 0.25 1.50 Center PARK RESTROOMS Camino Real Park 1 0.25 0.25 1 0.25 Cedar Grove Park 1 0.25 0.25 1 0.25 Centennial Park 1 0.25 0.25 1 0.25 Citrus Ranch Park 3 2 0.25 2 1 Columbus Tustin Park 1 0.25 0.25 1 0.25 Frontier Park 1 0.25 0.25 1 0.25 Heritage Park 1 0.25 0.25 1 0.25 Laurel Glen Park 1 0.25 0.25 1 0.25 Linear Park 1 0.25 0.25 1 0.25 Magnolia Park 1 0.25 0.25 1 0.25 Peppertree Park 1 0.25 0.25 1 0.25 Pinetree Park 1 0.25 0.25 1 0.25 Pioneer Road Park 1 0.25 0.25 1 0.25 Tustin Sports Park 4 3 1 2 2 Veterans Sports Park 4 2 1 2 2 Victory Park 1 0.25 0.25 1 0.25 * (S) = Small (L) = Large DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA MAP F USTIN PARK a iww4 i + y s i ♦ /� e O Camino Real Park-13602 Parkcenter Lane Cedar Grove Park-11385 Pioneer Road Centennial Park-14722 Devonshire Avenue (ff O Citrus Ranch Park-2910 Portola Parkway ,r � ©City Hall&Police Department-300 Centennial Way *Clifton C.Miller Community Center QColumbus Tustin Park and Activity Center ® �,� �►� -17522 Beneta Way O Frontier Park-1400 Mitchell Avenue lusfe 0 Heritage Park-2350 Kinsman Circle enah ft.. rtrw ® 0 Laurel Glen Park-13301 My-ford Road Magnolia Tree Park-2274 Fig Tree Drive McFadden—Pasadena Parkette-17092 Medallion Avenue ® Peppertree Park-230 West First Street Pine Tree Park-1402 Bryan Avenue Pioneer Road Park-10250 Pioneer Road ® Tustin Area Senior Center-200 South"C"Street Tustin Family and Youth Center —14722 Newport Avenue Tustin Sports Park-12850 Robinson Drive Metrolink Station-2975 Edinger Avenue Maintenance Yard-1472 Service Road Veterans Sports Park-1645 Valencia Avenue ® Victory Park-3300 Park Avenue ® Linear Park-1705 Flight Way ®Temporary Maintenance Yard-2345 Barranca Parkway Legacy Annex-15445 Lansdown Road DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA merchants building maintenance Mario Medina Building and Streets Supervisor City of Tustin Public Uvorks Departmeni 300 Centennial Way Tustin Ca. 92780 Dear Mr. Medina, We are pleased to submit the following proposal for janitorial services at your facility. We believe this proposal offers you a high-quality cost-effective solution to your janitorial program. Merchants Building Maintenance has wide-ranging experience in servicing a broad commercial real estate customer base, and we can be an excellent partner for Doc Prep Select. Our management and quality control teams do all that they can to exceed your expectations and take pride in the satisfaction of our customers. If there is any additional information we may provide, please do not hesitate to contact us. All of us at Merchants Building Maintenance look forward to the opportunity of working with you. Sincerely, George Rodriguez Branch Manager (714) 981.5018 eor er .mbmonline.com Merchants Building Maintenance, LLC 1639-C Edinger Ave. Santa Ana, CA 92705 21 Page DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA I I SECTION B I i 3 PROPOSAL TO THE CITY OFTUSTIN,CALIFORNIA FOR CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 3 i Name of Bidder: Merchants Building Maintenance I Business Address: 1639-C East Edinger Ave. Santa Ana CA 92705 Phone Number: 711)973-9272 TO THE CITY OF TUSTIN In accordance with CITY'S NOTICE INVITING SEALED PROPOSALS, the undersigned CONTRACTOR hereby proposes to furnish all the required custodial services, including but not limited to: all management, supervision, materials, equipment, tools, labor, transportation and incidentals for the above-stated project as set forth in the proposal documents and to perform all work in the manner and time prescribed therein. The undersigned, as proposer, declares that the only persons or parties interested in the proposal as principals are those named herein; that this proposal is made without collusion with any other person, firm or corporation; that this proposal is based upon careful examination of the work sites, the Instructions to Proposers, the annexed proposed form of the contract, and all other proposal documents therein referred to; and he proposes and agrees if this proposal is accepted, that he will contract with the City of Tustin, in the form of the copy of the contract annexed hereto, to provide all necessary labor, machinery, tools, apparatus, and to do all work and furnish all materials specified in the contract, in the manner and time prescribed, and according to the requirements of the Field Services Manager as therein set forth, and that he will take full payment therefore at the following unit and/or lump-sum prices set forth in the Project Cost Sheet, to-wit: 3 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PROJECT COST SHEET For Custodial Services For the Period from July 1, 2020 to June 30, 2022 Considering requirements set forth in Attachment E, provide the following itemized cost: i ITEMIZED COST PER MONTH Item Facilities Days General Floor Labor to Supplies Total Total No. per Custodial Care empty cost annual week trash/ per cost rec clin month 1. City Hall 5 $2,240.00 $195.00 $ 1,397.00 $416.00 $4,248.0 $50,976.00 2, Columbus 7 $1,889.00 $146.00 $652.00 $215,00 $ 2,902.00 $34,824,00 Tustin Activity Center & Gymnasium 3. Community 6 $592.00 $97.00 $279.00 $210.00 $1,178.00 $1.4,136.00 Center 4. Council 5 $547,00 $97.00 $233.00 $60.00 $937.00 $11,244.00 Chambers, Conference Room, Atrium 5. Legacy 7 $1,353.00 $97.00 $815.00 $209.00 $2,474.00 $29,688.00 Annex 6, Maintenance 5 $631,00 $97.00 $349.00 $198.00 $1,275.00 $15,300.00 Facility (Admin Building & Garage Office 7. Metrolink 7 $2,028.00 $273.00 $978.00 $152.00 $3,431.00 $41,172.00 Station 8. Police 7 $6,835.00 $195.00 $3,070.00 $386,00 $10,486.00 $125,832.0 Department 9. Police Dept. 7 $1,956.00 $1.91.00 $652.00 $43.00 $2,842.00 $34,104.00 Parking Structure 10. Tustin Area 6 $1,710.00 $97.00 $838.00 $358.00 $3,003.00 $36,036.00 Senior Center 11. Tustin Family 6 $632.00 $73.00 $419.00 $218.00 $ 1,342.00 $16,104,00 Youth Center 12. Temporary 5 $1,281.00 $0.00 $699.00 $195.00 $2,175.00 $26,100.00 Yard 13. Camino Real 7 $763,00 $66.00 $160.00 $144.00 $1,133.00 $133596.00 Park fs I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 14. Cedar Grove 7 $765.00 $66,00 $961.00 $ 143,00 $1,935.00 $23,220,00 j Park II 15. Centennial 7 $765.00 $66.00 $1,282,00 $142.00 $2,255,0 $27,060.0 s Park j 16. Citrus Ranch 7 $763.00 $83.00 $1,282,00 $232.00 $2,360,00 $28,320,00 Park i 17. Columbus 7 $765,00 $100.00 $1,602.00 $142.00 $2,609.00 $31,308.00 Tustin Park 18. Frontier Park 7 $765,00 $66.00 $481.00 $142.00 $1,454.00 1.7,448.00 19. Heritage Park 7 $763.00 $83,00 $961.00 $142.00 $1,949.00 $23,388.00 20, Laurel Glen 7 $765,00 $66.00 $212,00 $142,00 $1,185,00 $14,220.00 Park 21, Linear Park 7 $1,210.00 $199.00 $2,884.00 $142.00 $4,435,00 $53,220,00 22. Magnolia 7 $765.00 $100.00 $481.00 $141.00 $1.,487.00 $17,844.00 Park 23. McFadden 7 N/A N/A $160,00 $77,00 $237,00 $2,844.00 Parkette 24. Peppertree 7 $765.00 $166,00 $961.00 $142.00 $2,034,00 $24,408.00 Park 25. Pinetree Park 7 $765.00 $100.00 $320.00 $142.00 $1,327,00 $15,924,00 26, Pioneer Park 7 $765,00 $116.00 $641,00 $142.00 $1,664.00 $19,968.00 27. Santa Clara 7 N/A N/A $212,00 $59.00 $271.00 $3,252,00 Park 28. Tustin Sports 7 $1,531,00 $166,00 $ 1,602.00 $356,00 $3,655.00 $43,860.00 Park 29. veterans 7 $765.00 $100.00 $1,282.00 $328.00 $2,475.00 $29,700.00 Sports Park 30. Victo Park 7 $765.00 $133.00 $641,00 $142.00 $1,681.00 $20,172.00 $ 845,268,00 ANNUAL GRAND TOTAL $70,439.00 MONTHLY GRAND TOTAL NOTE: Please provide the portion of the above annual cost that is applicable only to the one time annual strip and recoat of the wood floors at the following locations: A. Senior Center (See specs in Attachment F) $25,920.00 B. Columbus Tustin Gymnasium- Basketball Courts $67,398.00 _ (See specs in Attachment F) C. Columbus Tustin Gymnasium--Class Room Area $7,486.00 (See specs in Attachment F) 3 These costs can be used to delete or add additional wood floor strip and recoat services at the discretion of the City, i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA { The names of all persons interested in the foregoing proposal as principals are as follows: Theodore Haas I Krista Haas i David Haas Karen Haas I IMPORTANT NOTICE: If the proposer or other interested person is a corporation, state legal name of corporation and names of the president, secretary, treasurer, and manager thereof; if a co-partnership, state true name of firm and names of all individual co- partners composing firm; if the proposer or other interested person is an individual, state first and last names in full. I i NIA Signed: Title: Date: NOTE: If the proposer is a corporation, the legal name of the corporation shall be set forth above, together with the signature of the officer or officers authorized to sign contracts on behalf of the corporation; if the proposer is a co-partnership the true name of the firm shall be set forth above, together with the signature of the partner or partners authorized to sign contracts on behalf of the co-partnership; and if the proposer is an individual, his signature shall be placed above. If signature is by an agent, other than an officer of a corporation or a member of a co-partnership, a Power of Attorney must be on file with the City of Tustin prior to the opening of proposals or submitted with the proposal; otherwise, the proposal will be disregarded as irregular and unauthorized. Business Address I i i I f DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA DESIGNATION OF SUBCONTRACTORS, SUPPLIERS AND VENDORS CONTRACTOR proposes to subcontract certain portions of the work, which are in excess of one-half of one percent of the total proposal amount, and to procure materials and equipment from suppliers and vendors as follows: Name, Address, and Phone Number of Portion of Work, Subcontractors, Suppliers, and Vendors Materials or Equipment WAX1E Sanitary Supply Materials and Equipment Address: 3220 S Fairview Street Santa Ana,CA 92704 Phone: (714 )545-8441 I Supply Solutions Address: 17625 Fabrica Way, Cerritos,CA 90703 Materials and Equipment Phone: (888 )901-5011 Phone: Phone: Phone: Phone: Phone: Phone: Phone: i I i E DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The following are the names, addresses and telephone numbers of all brokers and sureties from whom CONTRACTOR intends to procure insurance and bonds: BOLTON&Company- 3475 E.Foothill Blvd.Suite 100,Pasadena,CA 91107- (626)788-4956 I i I I E i s j i i 1 I I I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Statement of Technical Ability and Experience 2.Resume of type of work in which your firms possesses experience.Merchants offers a full complement of janitorial and window cleaning services.In addition,our sister companies Merchants Metal, Stone and Wood Restoration,Merchants Engineering,Merchants Environmental and Merchants Landscaping Services provide our clients the option of a multitude of services. 8.If other than a corporation or partnership,describe organization and name of principals: LLC -Theodore Haas,Krista Haas,David Haas,Karen Haas 9.List states and categories in which your organization is legally qualified to do business. Indicate registration or license numbers,if applicable. List states in which partnership or trade name is filed. *California—Business License#199600210062*Nevada*Arizona* Washington*Oregon*Utah *Colorado* Texas*New Mexico 10. Describe the work your organization normally performs with its own forces. In order to deliver a consistently valuable service to our customers,we believe we must"inspect what you expect."We provide incentives to all levels of our organization to help foster a culture of quality service.We set high standards and continually measure our performance to maintain those standards.We utilize advanced and refined processes to deliver high quality cleaning to each of our services provided to the client. Maintenance Service Ouestionnaire 1. We have many decades of experience dedicated to providing efficient,quality performance and maintenance of our contract obligations.Our management works closely with all levels of our supervision and your representative to ensure customer satisfaction. Management,supervision,and quality control are the key to delivering our service. Additionally,Merchants Building Maintenance is proud to be CIMS Green Building Certified with Honors. 2. Training Topics covered for Managers, Supervisors and Cleaners,include: ➢ Customer Service ➢ Product safety handling ➢ Tools,equipment and supplies management ➢ Problem Resolution ➢ Employee Relations 3. Our Safety Director assigns monthly safety topics in which are trained to the custodial workers by the area manager/project manager. Some topic examples are as follows: ➢ Injury Illness Prevention Program(IIPP) ➢ Bloodborne Pathogens/Exposure Control Plan ➢ Hazard Communication(Haz Comm)and Globally Harmonized System Plan(GHS) ➢ Emergency Preparedness/Fire Safety ➢ Lifting Properly/Back Safety ➢ Slip,Trip,and Fall Hazards ➢ Personal Protective Equipment(PPE) ➢ Electrical Safety ➢ First Aid and Medical Emergencies DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4 4. • Rubbermaid Brute 44GL trash container/#FG264360GRAY • Rubbermaid janitor cart/#FG617388BLA • ProTeam Super Coach 10 backpack vacuum/#107303 • WAXIE 16GL Wet Dry vacuum/#5702521 • Nilfisk Advance Pacesetter Floor Machine/#01440A • NSS 20IN Charger 1500 Burnisher/#5205234 • Windsor Dominator 13GL PSI Portable Extractor/9.840-845.0 • Waxie Solsta Nexgen Dispenser Flex GAP/6530000-F • NorthStar Trailer-Mounted Hot Water Commercial Pressure Washer with Water recovery system#157595 • Rubbermaid 35QT Wavebrake side-press combo/#FG758088YEL 5. 1639-C East Edinger Ave.Santa Ana,CA 92705 6. Our employees use emails and cell phones,to communicate between field and office.Our field personnel have cell phones and iPads for prompt notification and action response time. 7. Merchants Building Maintenance is capable to provide emergency responses within an hour turnover. Our skilled"on-call"technicians are trained for emergency requests. 8. Ericka Munoz-Salgado will be the"Field Supervisor"and will hold the responsibility of overseeing custodial workers and inspecting city facilities and parks while ensuring services are performed as per scope of work. 9. • George Rodriguez,Branch Manager: Fully trained in cleaning techniques,use of machinery and cleaning products. Mr.Rodriguez is responsible for all the functions of the Branch/Office and ensuring the branch meets its goals.Over thirty years of experience in the janitorial industry and twenty years of employment with Merchants. • Jaime Espinoza,Operations Manager:Fully trained in cleaning techniques,use of machinery and cleaning products.Mr.Espinoza is key part of the management team and oversees high-level duties,such as attracting talent and setting training standards and hiring processes and work to improve quality, productivity and efficiency.Over thirty years of experience in the janitorial industry and twenty-three years of employment with Merchants. • Elsa Vidaurrv,Ouality Assurance Manager: Fully trained in in cleaning techniques,use of machinery and cleaning products.Mrs. Vidaurry oversees service development procedures to ensure that services meet quality and efficiency standards. She also communicates directly with our customers to make sure any request is scheduled and completed,address concerns and/or provide proper follow up.Fifteen years of experience and employment with Merchants. • Erfeka Munoz Salgado,Area Manager: Fully trained in cleaning techniques,use of machinery and cleaning products.Mrs. Salgado is responsible for night crew and works closely with management.Over ten years of experience in the janitorial industry and five years of employment with Merchants. • Julio Beltran,Lead Floor Technician(waxer): Fully trained in cleaning techniques,use of machinery and cleaning products.Over ten years of experience and four years of employment with Merchants. • Maria Martinez,Daytime Supervisor:Fully trained in cleaning techniques,use of machinery and cleaning products. Over five years of experience and five years of employment with Merchants. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 10. Merchants Building Maintenance has experience with commercial and school facility wood flooring.To maintain a wood floor with good condition we divide the maintenance in four phases(daily,weekly, periodic restoration and yearly re-coating)all while using Bona Finishing products. 11. Merchants Building Maintenance personnel are carefully screened and selected by our full-time personnel department. Our procedures include contact with prior employers,driving background check and personal interviews. Merchants Building Maintenance is an equal opportunity employer and we participate in affirmative action practices. • Selection Process Requirements: a. Completion of MBM application b. Completion of right to work in the United States documents c. Completions of various requested screenings by client O"P,.R✓.'k a DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The City of Orange 300 E Chapman Avenue,Orange,CA 92866/(714)532-6464 Mr.Donald Equitz—Sr.Landscape Project Coordinator Contract Amount: $347,459.40 annually Provide janitorial service for city parks and facility since 01/01/16 The City of Costa Mesa 77 Fair Drive,Costa Mesa,CA 92626/(714)754-5299 Mr.Doug Lovell—Building Maintenance Superintendent Contract Amount: $437,283.36 annually Provide janitorial service for city facilities and parks since 09/06/14 The City of Huntington Beach 2000 Main Street,Huntington Beach,CA 92648/(714)960-8845 Mr. Jerry Thompson—General Services Manager Contract Amount: $756,492.12 annually Provide janitorial service for city facilities and parks since 11/01/09 The City of Yorba Linda 4845 Casa Loma Ave.,Yorba Linda,CA 92885/(714)984-4491 Mr. Brad Skeene—Parks and Facilities Manager Contract Amount: $261,598.56 annually Provide janitorial service for city facilities since 07/01/12 The City of Garden Grove 11222 Acacia Parkway,Garden Grove,CA 92840/(714)741-5386 Mr.Luis Tapia—Public Works Supervisor Contract Amount:$368,282.76 annually Provide janitorial service for city parks and facilities since 07/01/12 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA STATEMENT OF TECHNICAL ABILITY AND EXPERIENCE The undersigned certifies under oath the truth and correctness of all statements and of all answers to questions made hereinafter. j SUBMITTED BY: George Rodriguez CORPORATION ❑ Name: Merchants Building Maintenance PARTNERSHIP ❑ Address: 1639-C East Edinger Ave Santa Ana,CA 92705 INDIVIDUAL ❑ Principal: Krista Haas OTHER Office: 1190 Monterey Pass Road,Monterey Park,CA 91754 1. Proposer must submit a list of five (5) references in the Southern California area that indicate he/she has successfully completed (within the last three years) or is presently engaged in similar type of work, that are of at least of equal size and scope. The following is to be included with proposal: 1.1 Name and Location of Each Reference Name, Title and Phone Number of contact person familiar with project. Contract Amount Scope of Work with Bid Item Amounts 1 .2 Submit a summary of all claims (if any) made in the last five (5) years against each of the aforementioned projects. N/A 2. Resume of type of work in which your firms possesses experience. 3. Largest number of personnel employed by your firm in the past five (5) years. Number of Employees 3,570 Year 2020 4. How many years has your organization been in business? 59 years 5. How many years has your organization been in business under its present business name? 59 years 6. If a corporation answer the following: 6.1 Date of Incorporation; N/A 6.2 State of Incorporation: 6.3 President's name: 6.4 Vice President's name(s) 6.5 Secretary's name: I i i f i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 6.6 Treasurer's name: 7. If an individual or a partnership answer the following: 7.1 Date of Organization: NIA 7.2 Name and address of all partners (State whether general or limited partnerships) 8. If other than a corporation or partnership, describe organization and name of principals: 9. List states and categories in which your organization is legally qualified to do business. Indicate registration or license numbers, if applicable. List states in which partnership or trade name is filed. 10. Describe the work your organization normally performs with its own forces. 11. Have you ever failed to complete any work awarded to you? If so, note when, where and why. No 12. Within the last five years, has any officer or partner of your organization been an officer or partner of another organization when it failed to complete a contract? If so, attach a separate sheet of explanation. No CONTRACTOR NAME er hantsBuildingMaintenance Signed By: Title: Branch Manager Note: Attach proper Notary Acknowledgement for signature of authorized person. (Use copy of blank form provided in this section.) DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 3 i MAINTENANCE SERVICE QUESTIONNAIRE i i Please answer the following questions in detail, using additional paper as necessary: 1. What makes your company the best company for this job? 2. What type of in-house training do you provide for your staff? i 3. Who is responsible for training the custodial service workers and what type of training is provided and at what intervals? 4. List the types of equipment to be assigned to this contract, Include the manufacturer, model number, and a description of the equipment. 5. What is the address of the facility from which work crews will be assigned? 6. What communication system do you use to communicate between field and office? 7. Are you able to provide a quick emergency responses, and How? 8. Who will be assigned as "Field Supervisor", and what will be the responsibilities of that Field Supervisor. 9. List the custodial service workers and their qualifications. 10. Is your company experienced in maintaining a gymnasium floor as described in the Special Provisions, Attachment C of these proposal documents? Please describe your experience in detail. 11. How do you now perform Background Checks on your employees? Are they cleared through the Department of Justice? i i I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PRICE REQUESTS FOR ADDITIONAL CUSTODIAL SERVICES I NOTE: The following price requests are to establish what additional work would cost and are not to be considered in proposal cost evaluations: ADDITIONAL WORK AS REQUESTED COST PER HOUR PER EMPLOYEE 1 Detail Walls and Partitions $22,50 Perform General Cleaning $2z.5o Strip and Refinish Hard Surfaced Floors $26.50 i Extract or Spin Clean Carpets $26.50 Clean Upholstered Furniture or Panels $26.50 Clean Raised Access Floor Tiles $25.50 * Provide English speaking day porfer(s) for alternate proposal for the daytime cleaning services for all facilities, and identify what is being offered beyond original scope of specifications $23.50 The above cost per hour shall include full compensation for labor, equipment, tools, transportation, supplies, materials and incidentals. CONTRACTOR By: George Rodriguez Title: Branch Manager Firm Name; Merchants BuildiuMaintenance_ i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA NON-COLLUSION AFFIDAVIT TO THE CITY OF TUSTIN: The undersigned in submitting this proposal for performing, by contract, the work required by these documents, being duly sworn, deposes and says: That he has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competitive proposal in connection with this contract. Signed Title: Branch Manager Firm Name; Merchants Building Maintenance Note: Non-Collusion Affidavit to be submitted with Proposal. Attach proper notary acknowledgment for signature of authorized person. (Use copy of blank form provided in this section.) DocuSign Envelope ID:76B5OE78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT CIVIL CODE § 1189 .�•L's:... '`Cid"¢f.K'd:;i`3:�s:`.��,�i'SaMCi'.` ,'`�Ss:K.t _�•e,�(•,��car P�,�`.�r��,z:�r:b.�.�_r���-e.�rr a,t�rF,r..tr.� A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. State of California ) County of ) On 2-7-2020 before me, Nadine Rodriguez , Notary Public Date Here Insert Name and Title of the Officer personally appeared Jorge A. Rodriguez Nome(s) of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the NADINE RODRIGUEZ laws of the State of California that the Notary Public -California foregoing paragraph is true and correct. Z . Orange County z z Commission#2155586 ' WITNESS my hand and official seal. My Comm. Expires Jun 3,2020 r Signatur�, /,//�, ,z &I-In Signature of Notary Pis Place Notary Seat Above Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s) Other Than Named Above: Capacity(ies) Claimed by Signer(s) Signer's Name: Signer's N ❑ Corporate Officer-Title(s): ❑ Corporate Officer-Title(s): ❑ Partner-❑ Limited ❑ General ❑ Partner-❑ Limited ❑ General ❑ Individual ❑Attorney in F ❑ Individual ❑ Attorney in Fact ❑Trustee ❑ Guar or Conservator ❑Trustee ❑ Guardian or Conservator ❑ Other: ❑ Other: Signer is Re enting: Signer is Representing: ��r�,;G�+�x•=jt,��;rvrv`Sd�,.�`,Lrtsc�<-�rrnz�^ �r,�.� � �,�..,�.. �...,...e�czan�n�r-,z�cr.�r,��-�-r� DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA merchants building maintenance February 7, 2020 Mario Medina Buildings and Streets Supervisor Public Works Department 300 Centennial Way Tustin, CA 92780 Re: Section V-1: Insurance Requirements Dear Mr. Medina, This statement is to confirm that Merchants Building Maintenance proposals are a firm offer for a 90-day period. Should you have any questions or require further information please feel free to give me a call at(714) 973-9276 or email at georger(ir),mbmonline.com. Best Regar f� �ea-arc�2 o-da�i,�-ue� DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Bid Bond KNOW ALL MEN BY THESE PRESENTS, that we Merchants Building Maintenance, LLC as Principal, hereinafter called the Principal, and Hartford Fire Insurance Company a corporation duly organized under the laws of the State of CT as Surety, hereinafter called the Surety, are held and firmly bound unto City of Tustin as Obligee, hereinafter called the Obligee, in the sum of TEN PERCENT THE AMOUNT BID IN ($10 %) Dollars for the payment of which sum well and truly to be made, the said Principal and the said Surety, bind ourselves, our heirs, executors, administrators, successors and assigns, jointly and severally, firmly by these presents. WHEREAS, the Principal has submitted a bid for City of Tustin Custodial Services— RFP January 2020 NOW, THEREFORE, if the Obligee shall accept the bid of the Principal and the Principal shall enter into a Contract with the Obligee in accordance with the terms of such bid, and give such bond or bonds as may be specified in the bidding or Contract Documents with good and sufficient surety for the faithful performance of such Contract and for the prompt payment of labor and material furnished in the prosecution thereof, or in the event of the failure of the Principal to enter such Contract and give such bond or bonds, if the Principal shall pay to the Obligee the difference not to exceed the penalty hereof between the amount specified in said bid and such larger amount for which the Obligee may in good faith contract with another party to perform the Work covered by said bid, then this obligation shall be null and void, otherwise to remain in full force and effect. Signed and sealed this 5th day of February 2020 Mer ants Building Main enance, LLC '"�4 D �k� --- (Witness) ' cipal) (Seal) (Title) (1 Hartford Fire Insurance Company (Witness) Attorney-In-Fact (Surety) Emily Preciado ( , (Seal) MAR (SMITH DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGMENT CIVIL CODE§ 1189 A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached,and not the truthfulness,accuracy,or validity of that document. State of California ) County of Los Angeles ) On February 5, 2020 before me, Emily Preciado, Notary Public Date Here Insert Name and Title of the Officer personally appeared MARY SMITH Name(?)of Signer(O who proved to me on the basis of satisfactory evidence to be the person(aT whose name(&is/;W< subscribed to the within instrument and acknowledged to me thatX/she/executed the same in 1.4<herAwL authorized capacitya4, and that by>K/her/tpefFsignature(eon the instrument the person(e, or the entity upon behalf of which the persons) acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. -+ EMILY PRECIADO Cr_ COMM.#2145802 1 Signature v�L(` A_e C L11 L) 9 NOTARY PUBLIC-CALIFORNIA11 $i azure of Nota Public LOS ANGELES COUNTY 1 Notary My Comm.Expires Mar.11,2020 Y Place Notary Seal Above OPTIONAL Though this section is optional, completing this information can deter alteration of th ocument or fraudulent reattachment of this form to an unintended docume Description of Attached Document Title or Type of Document: Docu t Date: Number of Pages; Signer(s) Other Than Named Abo Capacity(ies) Claimed by Signer(s) Signer's Name: gner's Name:.. ❑Corporate Officer — Title(s): I-I Corporate Officer — Title(s): LJ Partner — ❑ Limited ❑ General ❑ Partner — 1.1 Limited L.I General El Individual l.:l Attorney in Fact D Individual I I Attorney in Fact ❑Trustee 11 Guardian or nservator ❑Trustee I I Guardian or Conservator ❑Other: Cl Other: Signer Is Representing: Signer Is Representing: 02014 N ' nal Notary Association - www.NationaiNotary.org - 1-800-US NOTARY(1-800-876-6827) Item#5907 DocuSign Envelope ID:76B5OE78-1654-425D-978D-4007BC3F3ADA Direct Inquiries/Claims to: THE HARTFORD POWER OF ATTORNEY Hartf12 odBonnect Plaza Bond.Claims(cothehartford.com call;888.266-3488 or fax:860-757-5835 KNOW ALL PERSONS BY THESE PRESENTS THAT: Agency Name: POLTON & COMPANY j Agency Code: 72-183250 1 0 Hartford Fire Insurance Company,a corporation duly organized under the laws of the State of Connecticut i O Hartford Casualty Insurance Company, a corporation duty organized under the laws of the State of Indiana 0 Hartford Accident and Indemnity Company,a corporation duly organized under the laws of the State of Connecticut I Hartford Underwriters Insurance Company,a corporation duly organized under the laws of the State of Connecticut Twin City Fire Insurance Company, a corporation duly organized under the laws of the State of Indiana Hartford Insurance Company of Illinois, a corporation duly organized under the laws ofthe State of Illinois Hartford Insurance Company of the Midwest, a corporation duly organized under the laws of the State oflndiana Hartford Insurance Company of the Southeast, a corporation duly organized under the laws o Fthe State of Florida 1 having their home office in Hartford, Connecticut, (hereinafter collectively referred to as the"Companies")do hereby make, constitute and appoint, up to the amount of Unlimited t:ed : Steven L. Brookmeyer, Barbara Doerning, Emily Pr_eciado, Mary Smith, Ronald C. Wanglin of PASADENA, California i their true and lawful Attorne s-in-Fact, each in their separate capacity if more than one is named above, to sin its name as sure ies only as YO • P P Y � 9 tY(� ) Y delineated above by ®, and to execute, seal and acknowledge any and all bonds, undertakings, contracts and other written instruments in the nature thereof, on behalf of the Companies in their business of guaranteeing the fidelity of persons, guaranteeing the performance of contracts and executing or guaranteeing bonds and undertakings required or permitted in any actions or proceedings allowed by law. In Witness Whereof, and as authorized by a Resolution of the Board of Directors of the Companies on May 6,2015 the Companies have caused these presents to be signed by its Senior Vice President and its corporate seals to be hereto affixed, duly attested by its Assistant Secretary. Further, pursuant to Resolution of the Board of Directors of the Companies, the Companies hereby unambiguously affirm that they are and will be bound by any mechanically applied signatures applied to this Power of Attorney. '11 rs CP �4 sa..rr.rre,R a �4�?" }IMM4y .J�°uai.� tpwgf� f6b7 .� : ' 'moi ✓:' �el ` �'= a i C *ll� *�a*•r,r,rr``�ti yq�F Syi:1L74{�F 31s 407 John Gray,Assistant Secretary M.Ross Fisher,Senior Vice President STATE OF CONNECTICUT } ss, Hartford COUNTY OF HARTFORp ) On this 5th day of January, 2018, before me personally came M. Ross Fisher, to me known,who being by me duly sworn, did depose and say: that he resides in the County of Hartford, State of Connecticut; that he is the Senior Vice President of the Companies, the corporations described in and which executed the above instrument; that he knows the seals of the said corporations; that the seals affixed to the said instrument are such corporate seals; that they were so affixed by authority of the Boards of Directors of said corporations and that he signed his name thereto by like authority. Kathleen T.;Maynard Notary Publ io CERTIFICATE My Commission Expires July 31,2021 I, the undersigned,Assistant Vice President of the Companies, DO HEREBY CERTIFY that the above and foregoing is a true and correct copy of the Power of Attorney executed by said Companies,which is still in full force effective as of F'ebr-sary E, 2020 I Signed and sealed at the City of Hartford. I ��> 4• G9f�1�J11'•y ��.r.yy,,._� �', �f�j u�4 i� 7. Crus r iy '.r *� s Wy`•. ..,y�* .lill ? `,It 9w 9�r p; 'a 7. `� { '4'}:ix•',YIM1\ 1lfAiR i•...t`y f .y�i11w015+' �y►y�rf,.�l•11wrCa�•• Kevin Heckman,Assistant Vice President I YOAi918 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA TA f3 0-P CALTFORM k DEPAJiTMENT01?IWS &NCE Ne U726B SO FRANCISCO I p,�gridrd Certificate of Authority i `1 ws'S To CiR+YT'HAI;Pu1'Sw m to tha'A amnCq fade of the State of 4aJ�rraiA, Hartford dire trirurax'td ram�+any • • • 1 1 Ha> nrrderthe, ozd, oonnaotlwdt orgarriZed ' taws of Conneetit+s�t ,artbfaai td its.4rtlztas t�Xrtcorpprndon ar t'u4dmnI)jeRatc 47iW utt6 0tharfundurruntalOYgarat�aruzldo�tune ,WhBmbyautttprtzedtotransst4 r ptl FYbvlrfalW tf this�'itrtijlCtraQ,lhafoflowing C�aea of lrttr+Ylp+ r Fire, Mtlr�s7n r $U>stX r Disability, Pldte Gaasat Ligbility, Worker6' Compenaation, CDAIW)5 q�xx}�r Iiab�JitXr oilex an4 Maahinetyr )9ux4laxyr Cradi,tt 5px$.nklax, �caam•and Vehicle,, Rutomchile' ilix=a£tt Legdi, and Hiscellaneoua u c such tlarsys t ►raw or rosy hereaJttr ho nod In the InsarcwVu I.4W q f the Stott of 04VOMia. THI$C wrmCAn 4,mpra*0,wnUJlignQd W04 Rha hOW hc?VetwW arad harsh re bang tri JWI sarnpharrco with ail,and na in Wolagm of anN of ahs aPPticabYa�mwx wid Jzvfur rgWmn k Made under OMhnrlty of the Id WS of Rha Store of C4OM14 Of 10n tri r ueh f4,Ws Or nquiremen't am to ep a and elryJtaatile and d$pWh ju%r and regrtlremtlnte nvw arx,or may hoYeui3-r ba•chmyd or artms uka W wmms wgmwP,4ftertvo ar of rba doy of 7aob Y nava heraurrto • sal rtry hand and cat4rad nN o,,f�oial seal tv bq r�txed thf9 _� 5th_ day q{ , •_2aoa..__. Py u NOTIM o00Hl1cl tan It the 8casetrry OtStat mull bo aawmiMsbad the C�ilrarnia orreau Code >!� Cprp lrsa afthu Cc+sit4rxrn utAudrority��Inne to do yrs w)tl hax�H6�tlf Tttrwuu�e gntTa t}cetinn'tbi�ad�l6rs g,vivsdi W Yakipgg lhiA CkttifxaRn of Aat� ly iwnnmt to om onyos m moo in tbn qp UaeJm Umfbr mA Ow condttSbr� tcligedlwda. ' ' �eareaamaE ,vw►tcw , + i i d e DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA MERCBUI-C1 PKACHIAN ACORO"' CERTIFICATE OF LIABILITY INSURANCE DATE(MMroomYY)02/07/2020 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. I IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder In lieu of such endorsement(s). PRODUCER NAME:_CONTACT Bolton&Company PHONE 626 799-700D FAx 3475 E.Foothill Blvd.,Suite 100 (WC,No,Ext):( ) LAIC,No):(626)441-3233 Pasadena,CA 91107 EAoo REss:propcasualty@boltonco.com INSURERS AFFORDING COVERAGE NAIC N i INSURER A;Philadelphia Indemnity Insurance Co. 18068 INSURED INSURERe:Safety National asualty Corporation 15105 Merchants Building Maintenance,LLC INSURERC: 1190 Monterey Pass Road INSURER Monterey Park,CA 91754 1 INSURER E: ` INSURER F: 1 COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMEDABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE SND WVDSUB,l POLICY NUMBER MP CY EFF POLICY EXPLTR LIMITS I A X COMMERCIAL GENERALLIABILITY EACH OCCURRENCE $ 1,000,000 CLAIMS-MADE FX]OCCUR PHPK1989506 06101/2019 06/0112020 DAMAGE TO RENTED 100,000 PREMI E$[Ee occurtence� _.._.$----___-- X Owner's&ContractorMED EXP An one son $ 20,000 X ERRORS&OMISSIONS I PERSONALBADVINJURY $ 9,000,000 GE_N'LAGGREGATE LkMITAPPLIES PER: GENERALAGGREGATE $ 3,000,000 POLICY I XJ JPCT ❑LOC PRODUCTS-COMP/OP AGG $ 3,000,000 OTHER: i � $ A AUTOMOBILE LIABILITY (Ea adeDlS]NGLE LIMiT $ ,QQQ,QQQ Ix ANY AUTO PHPK1989506 06101/2019 06/01/2020 BODILY INJURY Per erson $ OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY Per accident $ AUTOS ONLY X ATO-ONLD PRBOeERd I AMAGE $ P $ UMBRELIA LIAR OCCUR EACH OCCURRENCE $ EXCESSLlAB I CLAIMS-MADE AGGREGATE $ DED RETENTION$ B WORKERS COMPENSATION STATUTE ORH AND EMPLOYERS'LIABILITYSP4064972 06/0112018 06/01/2020 1,000,000 Y!N ANY PROPRIETORlPARTNERIEXECUTIVE E,L.EACHACCIDENT $ I�FFICERlMEM IER EXCLUDED? I N I A )Mand atory in NHI E_,_L DISEASE-EA EMPLOYE $ 1'000'000 _ If yes,desalbe under 1,000,000 DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ I �i DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space Is required) Proof of coverage s i CERTIFICATE HOLDER CANCELLATION i SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Evidence of Insurance THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. i I AUTHORIZED REPRESENTATIVE , ,ac." ACORD 25(2016103) ©1988-2015 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SUBJECT: ADDENDUM NO. 1 Custodial Services Request For Proposal 46. You stated that the park off of Beneta and the parking lot are included for the trash. Can that be clarified for the RFP? This addendum consists of five (5) pages, including this cover page. Very truly yours, Mario Medina Maintenance Supervisor Receipt of this Addendum is hereby acknowledged. Signed: Bidders Name: 4- ( W"nhun"L6'b Date- %l/0 7 4w2D Page 6 of 32 i 0 A Partnership between City of Tustin Custodial Services RFP — Jan. 2020 Allied Universal Janitorial Services DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 11,11EDUNIVERSAU There 1w you. TABLE OF CONTENTS Cover Letter pg. 3 Operational Approach pg. 4 Team Organization pg. 11 Statement of Qualifications pg. 12 Statement of Offer& Signature (found in cover tetter) pg. 14 Certificate of Insurance pg. 14 Statement of Technical Ability & Experience pg. 15 Maintenance Service Questionnaire pg. 19 Exceptions to Contract Agreement pg. 27 Bid Bond pg. 29 Business Licenses pg. 30 Pricing pg. 33 a) Attachment E— Project Cost Sheet b) Additional Work Pricing Additional Required Forms pg. 36 a) Non-Collusion Affidavit(notarized) b) Compensation Insurance Certificate (notarized) c) Secretary's Certificate Exhibits pg. 37 a) Green Cleaning Program b) Quality Assurance Program Allied Universal Janitorial Services—Confidential 2 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 'EDUNIYERSAL' .aLLI ......11rere fa you. February 10, 2020 Mario Medina Buildings and Streets Supervisor, Public Works Department City of Tustin 300 Centennial Way, Tustin, CA 92780 Dear Mario, Thank you for the opportunity to provide a proposal for custodial services for the City of Tustin. We look forward to establishing a long term partnership with you and the entire Public Works Department team. Universal Building Maintenance, a California Limited Liability Company, dba Allied Universal Janitorial Services has reviewed the RFP for Custodial Services January 2020 and the related Addendum No. 1, and proposes a complete janitorial solution for the City of Tustin and more importantly, its residents and visitors. We certify that all information contained herein is correct and true and valid for ninety (90) days from the proposal date. The following person has authority to enter into negotiations and secure a contract with the City of Tustin: Mark E. Olivas, President 300 Pasadena Ave. South Pasadena, CA 91030 (626) 310-8000; Mark.Olivas@aus.com Allied Universal attended the mandatory pre-proposal conference and site visits on January 21st, 2020, where one company representative visited all site locations on the tour. Allied Universal is registered with the State of California, Department of Industrial Relations in accordance with the Property Service Workers Protection Act, CA Labor Code 1420— 1434, license JS-LR-000014342. We invite you to review our operational approach, which takes you step-by-step through Allied Universal's cleaning process for the City of Tustin, We are confident that our experienced management team, environmentally sustainable products and equipment, along with our uncompromising commitment to provide industry-leading cleaning techniques and fair treatment to our employees; make us the quality janitorial vendor with which you are looking to partner. We look forward to meeting with you to discuss our plan and to introduce our team. Should you have any questions or need clarification, please contact Joel Feeser at 562-708-2158 or at joel,feeser@aus.com. Sincerely, ALLIED UNIVERSAL JANITORIAL SERVICES CL � . Joel Feeser Mark E. Olivas Sales & Marketing Manager President Corporate Address:1551 N.Tustin Ave.Ste.650 Santa Ana,CA 92705- Tele: 877-826-1965 Allied Universal Janitorial Services—Confidential 3 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA "LLIEDUNIVERSAU -----Rwle for ym. OPERATIONAL APPROACH Allied Universal prides itself in smooth transitions as we begin new accounts. Our entire team goes to great lengths to ensure a smooth transition. With the size of the City of Tustin potential account, the transition process will begin at least 30 days prior to the start date of service. Details of the contract are reviewed upon award of services, and a startup team is placed in motion. Step 1)Outreach to Affected Current Contractor Employees The first stage of Allied Universal's hiring plan is to reach out to the employees from the previous contract in accordance with the Service Contract Worker Retention Ordinance. We will organize multiple"Meet&Greet"days at our office in Santa Ana, CA, so that affected employees can meet our management team, pick up an application, and understand the mission and values of the company. This Meet&Greet is our first opportunity to make a good impression with all of the employees,especially since many of these people may be concerned about the status of their employment. During this time, our team will review the LiveScan background check requirements, the company's policies and procedures, and review Allied Universal's 7-Steps to Success training program. The management team will compile a list of detailed notes on each prospective employee, ensuring that contact is made with all current employee and ensure that everyone is offered a position. Step 2) Interview Process Once it becomes apparent that additional staff will be needed, either because a current employee will not be joining Allied Universal or another circumstance, we will notify our recruiter at our Santa Ana office to assist. We will first review current applications on file and, if needed, utilize specialized employment advertisements posted on both Monster.com and CraigsList.com. Allied Universal's Human Resources Department has a team of full time recruiters who have a pipeline of dozens of qualified cleaning professionals to access when awarded new accounts. This pipeline allows us to quickly staff positions for the City of Tustin with new employees and/or fill a temporary position if an employee is sick or on vacation. Contingency Plan Due to the size and scope of this work, Allied Universal will create two different pools of potential employees as we prepare for the start of the contract. The first pool will be those employees who are retained from the current contract. The second pool of potential employees will consist of current applicants,and included up to 4-6 cleaners,who will go through the entire hiring process as if they will be working on "day one"with the City of Tustin. These people will be cross trained at different types of buildings to ensure that we have a solid on-call group of employees who can be called upon at a moment's notice to either cover for illness/absence,or if/when someone quits. The City of Tustin's"On-Call" list will be pared down 3 days after award of contract and will include approx.2-4 total employees. The list will be kept up to date by the Project Manager and will include seniority dates for those employees who are seeking full time positions with the City of Tustin. Step 3) Engage—Hiring Process Regardless of whether we are hiring a new employee or transitioning a current City of Tustin professional cleaning employee over to our team, every candidate fills out an application for employment with our Human Resource Department. Once an application is completed, our Human Resource department does a complete pre-employment screening of all prospective employees that includes: • Employment eligibility—1-9 Verification • Employment background check • Drug testing • Reference and previous employment check • LiveScan—As required by the RFP. Allied Universal Janitorial Services—Confidential 4 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ILLIEDUNIVERSA L There!or you. Step 4) Development of Employees—Training Program Our management team will begin with a strong Project Manager. The Project Manager, along with Allied Universal's Night Area Manager, will supervise both the day cleaning and night cleaning operations. All staff, regardless of if they are employed by the current contractor or would be new to the City of Tustin's facilities, would complete our 7-Steps To Success Training program before starting work at any City facilities. After each team member is trained,given high quality uniforms,and then receive on-the-job training by our experienced managers. All resources, including equipment and supplies as well as additional staffing,will be dedicated to the City of Tustin to ensure a smooth transition in service providers and guarantee that all shifts are fully covered. OUR FOCUS IS DELIVERING WORLD CLASS CUSTOMER SERVICE AND ENVIRONMENTALLY SOUND JANITORIAL SERVICES. ONBOARDING:DELIVERING PHENOMENAL JANITORIAL SERVICES Allied Universal"Mission&Value-added Services White Glove Service Standard Green Seal is Our Gold Standard Eight-hour Orientation Customized for Your Site Customer Centric&Client Focused BOOTCAMP:ENVIRONMENTALLY SOUND TOOLS AND PRODUCTS 1 �• The AU Green'Process Microfiber Technology ProTeam�NEPA Vacuum Green SeaF Certified Products Easy Trap Floor Dust Mopping System Documentation Procedures Double Barrel Trash System PREMIER TRAINING AND TESTING C� Industry-standard Best Practices,Policies. Tracking&Compliance for Audits&Reports &Procedures OSHA Right-to-knaA,Hazardous Communications Customizable to Your Facility &Infectious Agents COMPREHENSIVE INSTRUCTIONAL VIDEOS Hard Floor Care Working Safely in the Health Care Environment Carpet Care Chemical Dilution Systems Restroom Care SC Johnson ProfessionalE TruShot— Health Care Cleaning Procedures EMERGENCY RESPONSE AND PREPAREDNESS TRAINING Your Buildings Emergency.Evacuation.&Response Plan Workplace Violence&Active Shooter Training Weather.Fire.Environmental.&Structural Bomb Threat Protocols Emergencies&Contingencies Fire Department Approved Response for Chemical&Hazardous Material Spills ON-THE-JOB TRAINING Equipment.Supply.&Usage Emergency Evacuation Site-speck Training Administrafire Processes,Procedures,Policies,&Systems Safety Training.Initiatives.&Policies Communication Policies QUALITY ASSURANCE Continuous&Responsive Site Management Calendar Scheduling&Email Reminders Inspections Customized to Your Criteria Real-time Access&Trend Tracking of Site Audits Allied Universal Janitorial Services— Confidential 5 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ""'EDUNIVERSAU There la you. Step 5)Achieve- Performance of Scope of Work Although simple in its definition,this is unfortunately the reason that many government agencies go through a Janitorial Services RFP process—the current service provider is not performing to the standards set forth in the scope of work. Allied Universal's managers understand the importance of performing day-in and day-out. Our company and its cleaning professionals are judged based on the work they perform each and every day. With the right employees who are properly trained, provided the necessary tools and equipment, and give experienced supervisors who understand the needs of the City's buildings,Allied Universal will perform to the City of Tustin's expectations. Allied Universal has already identified two(2)candidates for the City of Tustin, Julia Tinajero and Patricia Sanchez. If awarded the City of Tustin, the project manager, along with the entire senior management team, will be extremely involved in all aspects of the transition process, including meeting directly with the facilities department and any other city department heads to ensure all items listed on the transition checklist are completed by its respective due date, The Project Manager will also be directly responsible for ongoing weekly/monthly quality assurance inspections through CleanTelligent,a cloud-based inspection system,which provides inspections via smartphone or tablet with the building- specific scope of work. Completed inspection along with rating scores will be emailed to the City's Facilities Dept contact upon completion along with any pictures or notes. This direct communication allows Allied Universal's manager to be the "Eyes and Ears" of the building, noting if lights are out or if restroom fixture/sinks are leaking. If applicable, this information can also be uploaded into a work order system to expedite communication to the City's public works or other departments. Inspections will be performed both during the day and at night to ensure service delivery and consistency throughout the week. Allied Universal is also proud to be an International Sanitary Supply Association(ISSA)Cleaning Industry Management Standard (CIMS)Green Building Certified company,confirming that all management,equipment,training,and supplies that we utilize in cleaning a building meet Green Building standards. Personnel Due to the geographic size of the 30 locations included in the RFP, Allied Universal will create crews that will work as a team to complete the restroom cleaning in the morning hours. Allied Universal plans to hire the equivalent of approx. fifteen (15)full time employees to complete the daily and nightly tasks required, and additional floor care specialists to complete the weekly, monthly,quarterly, and semi-annual periodic tasks. Since not all locations receive service each night, the total personnel per night will fluctuate based on the service frequencies. Periodic Schedules If the contract were to commence on July 1st,we recommend that all periodic work begin at the start of July. All weekly periodic work will be performed at each building by the Utility/Waxer(s)throughout the week. All monthly work will be performed at the beginning of the month,typically the first week and/or weekend of the month, if approved by facilities management. This would include all tasks listed as monthly frequency. Quarterly work will begin the 3rd week in July and be scheduled for the following times: • 3rd week/weekend in August • 3rd week/weekend in November • 3rd week/weekend in February • 3rd week/weekend in May All semi-annual work will be scheduled for the 4th week/weekend in September, if not sooner depending on the current condition/service level at each building. Annual work, if applicable, will be scheduled for the 4th week/weekend in January as well. All labor requirements and/or costs for periodic work, with the exception of the annual wood floor maintenance has been combined into the monthly pricing detail within the pricing section. The Annual Wood Floor Maintenance pricing is provided on separate line items and the work will be conducted by Western Flooring, Inc. out of Pine Valley, CA, Allied Universal Janitorial Services—Confidential 6 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA <!:«IEDUNIVERSAU There la you. Unless items are above/outside the scope of work, Allied Universal will not submit separate billing for periodic work completed at the properties. If work was approved and completed outside the scope of work, invoices will be sent either at the end of the month the work was performed,or the first of the next month. All invoices are net 30 days. "*All scheduling to be determined upon availability of the City of Tustin if awarded. Site Location Map . - E L:Vete Aye a aC,� -y Cube FwhavanAve NeaQ 'OUnty 55 FirolFrill k C San16 Clore A�.w a' � c a 4 North Tustin 52 W r Via. 171h 51 _ ra f°[a s� E41h 41h-1A 911 E�vst S1 V:F. I a Santa Ana Zoo Tustin 9 Tustin Ranch Golf Club zfi ze, Q 9 ORCHARD HILL 9— hicFadde,i Av. r��� 4�Aft ss a ,. r� Edinger Ave The Market Place Q 41. J. 9 �, E 14'bnler Ave °'4� 9� zet NORTHWOOD r 55 res 5A �F -' A, Costco W P QTc ��tiy s�.J Q� bio Allied Universal Janitorial Services—Confidential 7 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA C!:LLIEDUNIVERSAU there la You. Transition Chart NALLIEDUNIVERSAU JANITORIAL SERVICES Transition Chart Cleaillimg Smart & Saying Our Environment d s e ID TASK NAME OWNER .. Start Tran.sition,Guicle 1 Transition Team Leader Assignment 2 Verbal Award 3 Letter of Intent 4 Assign Transition Team Leader Customer Meetings 161 Establish series of transition meetings(weekly-what day) 2 Establish vacancy by floor/stacking plan 3 Define building security procedures 4 Provide Allied Universal emergency contact numbers 5 Define client emergency contacts information Define Allied Universal emergency and drill responsibilities 7 Review current key structure for appropriateness(grand masters) 8 Get access,alarm and pass code infa 9 Define key tenants and their needs 10 Ask for historyofliability claims on site 11 Discuss staffing changes(ifappropriate) 12 Review staging/opening day schedules 13 Discuss specifications Management Hiring 1 Permanent Site Management 2 Non-job costed 3 Job costed 4 Salaried Managers 5 Complete Employment Applications 6 Interview incumbent on-site management staff 7 Recruit additional candidates(as necessary and ifnecessary) 8 IMake hire decision based on application process 9 Offer Letters to salaried employees 10 Process all management payroll documentation 11 Finalized Pre-hire Authorization 12 Management Payroll Application Form 13 Confidentiality and non-solicitation agreement 14 Employee confidential drug screening-injury evaluation 15 Employee New Hire Checklist 16 Employee New Hire Form (Management) 17 Driver Enrollment Form 18 Employee Handbook for Management Payroll Employees 19 Employee Background Checks 20 Corvel(California Only) 21 Business Cards 22 Access Request Forms 23 Cell Phone 24 Car Allowance/Vehicle Allied Universal Janitorial Services—Confidential DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA A'."EDUNIVERSAL Uniforms 1 Determine quantities bysize and type 2 Send uniform order byjob to Team Leader 3 Consolidate Orders and place by Vendor Equipment Ordering Verifyactualequipment needs 2 Place equipment order with Team Leader 3 Consolidate orders and place by vendor 4 Delivery Schedule Approval 5 Meetwith vendor to create delivery schedules 6 Provide vendor with job number and delivery information 7 lConfirm equipment assembly OrderingMiscellaneous j51 IT/Communications ifcomputeron site 2 Computerordered 3 Cell Phones 4 Site land phone line Small tools/chemicals/sundries(determine quantities and type) Accounting I Labor Management System-Internal =Provide Operations with Project and Job Number 2 Legal Review Notes 3 RFP and Response 4 Signed Contract 5 Copyof Certificate of Insurance 6 Copyof letter of intent&all customer correspondence relating to contract award 7 ICapital E)pense Copies 8 Estimated 1st month health and welfare costs 9 Estimated 1 st months job start costs 10 Verify Job Numbers are active 11 Verify New Employees are active 12 Create schedule based on Job Master Form-current occupancy 13 Update Labor Management system with corrections Supervision -Transition use only 1 Determine implementation needs 2 Establish start team by Sites 3 Pres ident Approval 4 Determine travel/lodging requirements for s u pervi sors if necessary 5 Additional General Staffing-Transition use only 6 Determine and request additional startup man hours if necessary 7 Determine end date for additional startup man hours if necessary Allied Universal Janitorial Services—Confidential 9 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA EDUNIVERSAU Ihe�e!w yoa. Current Hourly Staffing 1 Contact Incumbent for approval to meet with crew 2 Advise Customer for arrangements to meet with crew 3 Allied Universal introduction to incumbent crew 4 Measure employees for uniforms 5 Deliver Application Packet 6 Background check forms 7 Employee New Hire Form (Service Worker) 8 1-9 Form 9 Work Rules(English/Spanish) 10 Verification of Applicant Data 11 Completed Hire Packages to Santa Ana Corporate Office 12 Review paystubs for rate upon job start 13 Confirm actuals against Union provided data 14 Submit backgrounds to Merit Pro/Reviews upon return 15 Approve adverse action-background check 16 Determine additional staff necessary 17 jEnter into Win-Team Green Cleaning Training 1 Establish Management Training Schedule 2 Create and review materials(hourlyand management) 3 Approve training materials 4 Complete management training(byRegion) 5 Hourly Training Safety and Training 151 Verify Video Safety Training Complete 2 Determine Specialized Training needs 3 Verify cleaning training video reviewed 4 Schedule on-site training Schedule equipment training 6 Determine safety equipment order 7 Review and approve safety equipment order 8 lConduct site safety inspection 9 1 Conduct Fire/Life Safety Training Site Specific Information -7Station/Work Assignment-CURRENT 2 Define Work Stations 3 Define Start/Stop times-Dayand Night 4 Define Break Areas 5 Define day personnel duties and schedule 6 Define trash handling procedures 7 ISite Vehicles/GolfCarts-CURRENT Post Transition Task and Action Items 1I Identify Property Manager contact and tenant contacts by bldg. 2 Verify correct cleanable square feet-current vacancy 3 Define correct labor by bldg. 4 Create operational internal budget 5 Identify all Optional Services by tenant by bldg. 6 Submit all Optional Service agreements to CA 7 Define by bldg.special entry requirements-alarms-key cards etc. 8 Identify special equipment requirements Approved By Property Manager: Allied Universal Janitorial Services—Confidential 10 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CILLIEDUNIVERSAU TEAM ORGANIZATION Allied Universal has over a decade of experience working with multiple government agencies throughout Southern California, including the City of Anaheim, the City of Newport Beach, the City of Santa Ana, the City of Riverside, and the City of Los Angeles. Local municipal agencies have unique and challenging needs when it comes to janitorial services. With the seasonality and special events held at community and senior centers,to the City Hall and Libraries that demand constant attention by both night cleaning staff and day staff, Allied Universal understands all challenges and is willing and ready to respond quickly, efficiently, and effectively. Our managers are specifically trained to focused on delivering world class service by listening to our clients' individual needs. We realize that our customer service approach is the cornerstone to our success. All of our managers go through "It's All About U"—Disney's Approach to Customer Service" training program to ensure that they provide the residents,visitors,and employees of the City of Tustin with the best service and client experience. As you know, communication is paramount to providing exceptional janitorial service. With most of our services performed at night, it is extremely important to have all lines of communication open at all hours between our cleaning professionals, supervisors, senior management, and the City of Tustin facilities team. Allied Universal will assign one single point of contact, a Project Manager, to maximize efficiency and provide timely response for any request from the City, The Project Manager will provide seamless communication regarding both night janitorial cleaning or day porter service,as well as the Day and Night Supervisors. Additionally,all key personnel, including various night cleaners and day porters, will be equipped with smartphones so that any facilities contacts can get in touch with us 2417. We also provide a toll free customer service center(877)826-1965 that will connect you with our management within minutes. Communication and feedback from our clients is essential to a successful partnership. Account Managers and Area Supervisors will schedule routine inspections based on each buildings' needs to ensure both expectations and scope of work services are exceeded. These combined efforts translate into a premier cleaning program tailored for the City of Tustin. Proposed Project Managers:Julia Tinajero& Patricia Sanchez Please see the attached proposed Organizational Chart for Allied Universal for the City of Tustin. Allied Universal Janitorial Services— Confidential 11 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CILLIEDUNIVERSAU _There for you. Organizational Chart "�Cfi� Preidm Pose ptmoa Rdad Soft Pau"""lane Judi Kincaid Redam"'Operatims vp"Lomn ReMroll 5"spedent Pwd&isYt Doris d pdrYnALtt Dir-1 Manan Rriavices prectar of Hm"iii sdaty CivoNsstis--- — Ro6ettSan&e II( Carlos Morales !oblate Pro-MsaRv MRfoordrON I I Safety ma'Wer RMcMarRger Il i "assure waoftCrew i > Noarft Inc STATEMENT OF QUALIFICATIONS Allied Universal is an LLC established in 1965, and it relaunched the janitorial division in 2008.We have over 55 years of expertise and 100 years of combined janitorial management experience in all aspects of the products and services described in the RFP for customers similar to or with relevance in the size,complexity and scope of this RFP. We currently have over 700 clients and 3,300 employees cleaning over 100 million SF of high rise office; government facilities; corporate campuses; educational institutions; office buildings; retail centers, and dozens of LEED certified buildings in California,Arizona,and Nevada, Our vast knowledge is invaluable to a seamless transition and immediate enhancement of services in your portfolio of buildings. Allied Universal started in Southern California and proudly serves all counties, including the Inland Empire, with exceptional cleaning to its local client base. We would be honored to provide our services to the community leaders, members and visitors who come to the Superior Court, County of Riverside and county buildings. We have 11 years of experience working with multiple government agencies throughout Southern California in providing them with services similar in size and scope to those requested in this RFP. Government agencies include, but are not limited to: City of Santa Ana City of Anaheim City of Newport Beach City of Riverside City of Los Angeles CBRE-City of Los Angeles, Public Works Building Allied Universal Janitorial Services— Confidential 12 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA "."LL� 'EDUNIVERSAC k-. KEY RESUMES Rafael Sorto- Regional Vice President—Orange County ' Rafael Sorto has been in the janitorial industry for more than 30 years. During his tenure he has acquired unsurpassed knowledge and experience in all aspects of the service industry. Truly beginning his career from the ground floor, Mr. Sorto learned the business as a day porter and was soon discovered as a true talent in the market place.Through education and experience, Mr. Sorto has held positions such as Area Manager, Operations Manager, Project Manager, District Manager, Director of Operations, Senior District Manager and Vice President of Operations. Mr. Sorto was employed by ISSIOneSource for over 20 years and was involved in the acquisitions of Benco, Flagship Doral, Commercial Cleaning, Ogden Allied and UBM. He then moved to DMS Facility Services in 2000 as Vice- President of Operations for the Orange County and Inland Empire Areas. Mr.Sorto has a great rapport with the union's leadership and has been involved in all of the contract negotiations for Orange County. Mr. Sorto is an active member of BOMA, IREM, and IFMA. He has served on the board of Casita de San Jose,Assistant Coach of Basketball (NJB), as well as Scoutmaster for the Boy Scouts of America. Mr. Sorto holds degrees in Information Systems, Paralegal Studies and Spanish. Mr. Sorto will provide senior management support to the Project Manager dedicated to the City of Tustin. Ramon Acosta—Branch Manager, Orange County With 20 years of experience in the janitorial industry, Ramon Acosta has proven to go above and beyond earning him building of the year and outstanding client reviews. Ramon first began as a night project manager at Park Place in Orange County, managing 2.2 million sq. ft. and supervising over 65 employees.Years later, Ramon began his journey with the Irvine Company for six years, eventually becoming a project manager at the Staples Center in Los Angeles for two years. Mr. Acosta joined Allied Universal Janitorial Services in 2008, as an Account Executive, managing over 10 buildings, totaling approx.2.5 million square feet throughout Orange County. Ramon was recently promoted to Branch Manager, where he assists Rafael Sorto by managing the Inland Empire and North Orange County projects. Ramon continues to build great partnerships with both clients and fellow employees in his new role. Mr.Acosta will provide management support throughout the contract term,including direct involvement in the transition process, start up, and support for the Project Manager dedicated to the City of Tustin. Mr. Acosta has been directly involved in the transition of the following governmental contracts: City of Anaheim, City of Newport Beach, City of Riverside, City of Santa Ana, and City of Lake Forest. Jaime Velasquez—Area Manager/Day Porter Supervisor Mr. Velazquez started his career in the janitorial industry in 1996 as a route waxer with American Building Maintenance. Jaime continued as a route waxer when he moved to Janico in 2000. After working the night shift for over eight years, Jaime took an opportunity with Merchants Building Maintenance in 2004 as a Day Porter Supervisor and Project Manager for the City of Anaheim. In 2008, Jaime joined Allied Universal Janitorial Services as a Night Area Manager, overseeing approx. 1.2 million square feet of nightly office building cleaning, He has since been promoted to Day Area Manager,overseeing all day porter operations for Allied Universal's Orange County Branch. Jaime ensures that all day porter absences are filled with qualified employees and provides onsite training for new accounts. Allied Universal Janitorial Services—Confidential 13 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ""VtI'EDUNIVERSAU ,aL There&you. Mr. Velasquez will provide support to the Project Manager with additional supervision for the day porters assigned to the City of Tustin, specifically at the Tustin Metrolink station and the Police Department. STATEMENT OF OFFER Please see the attached cover letter confirming the proposal offer is valid for a 90-day period from the date of the proposal. CERTIFICATE OF INSURANCE ACORa CERTIFICATE OF LIABILITY INSURANCE 12020 t`�- OIQ82020 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER{S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED,the pollcy(les)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement On this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER NAMECT MARSH BSA INC PHONE FAX 1717 A,ch Sired A'C.N IAIC.No: PhladdTha.PA!9103 EAIAUL ADDRESS: Ate'FhLatlelphacaft@Rlxshmm I Far(2121948-0360 INS URE RISI AFFORDING COVERAGE RAIC9 CN 118025106ZO&STANIXt}20 INSURER A:Lexi ton lnsum 19737 INSURE°yied UnAe'shiTopto.LLC INSURER B:Caeenwich b6urance CCMPMY 22322 (See AlWhedibIAMIonal Nared hureds) MSURER C:XL Inslrarce Ameuua 2755E 161 wmhk1Ee Sheet Sae No ConshcharkeR PA!9128 INSURER D:Indian Haber Insurance 36910 INSURER E:XL S et;wlty Insurance Cott.an 37885 NSURER F: COVERAGES CERTIFICATE NUMBER: CLE-006525377-05 REVISION NUMBER:5 THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWUHSTANDNG ANY REOUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS. EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS LTR TYPEOFOSURANCE rASD WVO POLICY NUMBER IMM'DDIYYYY 21UQCDY LIMITS A X COmrERVALGENERAL UABaT1Y 082695264 IIA1rNt9 11/012020 EACH OCCURRENCE S 10,000.0110 CLAPASWADE 111 OCCUR PREMISES(E—Te—I S 10.000,UN X CONIRA,CTU4L LMLM MEDEXPrAnyonep_) 5 X SIRS17.0,L13 PERSONAL a ADV INJURY S 10.000000 GENL AGGREGATE Latrt APPLIES PER GENERAL AGGREGATE S 10000.000 IPOLICY 0 1J—EGT LOG PRODUCTS COMPIDPAGG S 10.0MAW OTHER $ B AUTO"ILEL"ItIY RAD9437BIB-03 111012019 ilmir020Ea 51hRim N 5 5000.000 X ANY AlrFO BODILY INJURY(P.Psnan) 5 CyhAE] SGFEDUI.ED BODILY INJURY(Per aea�nt) 5 AUTOS ONLY AUTOS PROPERTYIJAMAGE HIRES AUTOS OKY S AUTOS OXLY AUTOS DULY IP S UNBRELLAUM X OCCUR RES9<37994 110012019 IIMI12020 EACH OCCURRENCE S 10,000,000 X EXCMUM CLAl1IC+Ns1DE 'EXCESS OF GENERAL LIABILITY AGGREGATE S 10,000.000 DED RETENTIONS S C WORNERSCUMPENSATICH RMD3001203-03(A0S) IIro120 11/012020 X PER OT:-I- AIB EMPLOY9i8 LIRBLIrY TA E ANYPROPRi�[R.:;x NCe 7Cc7InvE Y,N RWR3001204-03(Wl) 11!012019 11A31/2020 OFFICERAELi�Tia(CLUDED'7 �N NrA E.L.EACH ACCIDENT S L000,000 01a16torY In Man EL DISEASE-EA EMPLOYEE S toullX0 11yyFFS5,,destttb Tatler CESCRarTYJN CFDPERATgNT beat E.L.DISEASE-POLICY LATIT S 1,000090 DESCNPTICNOFOPERARONS'LOCATUNS;YEIettES WCORD 10I.Adddonal Remarks SrJtaduIf,may be attached R more%Pace is F"Wred) Cdy dfTlatn Naem Nae ngIdedat,addai InRredxicre IeRllt2d bjwrrUn wnlract wnh leaped lo General LlabAty and Auto babety.Liabety coverage shall bepnmiy and rowatibulrny'ate required by •1EteirmElact N'avesot 'o5afce"saWl�'P'�sensTlerEdbl wriaen orinct CERTIFICATE HOLDER CANCELLATION Cay OfTasan SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE 300 C.enlensal way THE EXPIRATION DATE THEREOF, NOTICE MALL BE DELIVERED IN Trate•CA 92754 ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE oT M-1,USA Inc. Manashi Mukherjee 0 1988.2016 ACORD CORPORATION.All rights reserved. ACORD 2612016W) The ACORD name and logo are registered marks of ACORD Allied Universal Janitorial Services—Confidential 14 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA .AULIEDUNIVERSAU _ _There for you. STATEMENT OF TECHNICAL ABILITY & EXPERIENCE *"Please see attached completed responses on addwoP nal pages*** STATEMENT OF TECHNICAL ABILITY AND EXPERIENCE The undersigned certifies under oath the truth and correctness of all statements and of all answers to questions made hereinafter. SUBMITTED BY: Allied Universal Janitorial Services CORPORATION ❑ Name: Joel Feeser,Sales&t0arketina Manager PARTNERSHIP ❑ Address: 1815=.Wilshire Ave. #417 Santa Ana,CA INDIVIDUAL ❑ Principal: Mark E. Olivas, Presi< ent OTHER Q office: Orange County Branch 1. Proposer must submit a list of five J5)references in the Southem California area that indicate he/she has successfully completed (within the lost three years) or is presently engaged in similar type of work,that are of at least of equal size and scope. The following is to be included with proposal: 1.1 Name and Location of Each Reference Name,Title and Phone Number of contact person familiar with project. Contract Amount Scope of Work with Bid Item Amounts 1.2 Submit a summary of all claims (if any) made in the last five(5)years against each of the aforementioned projects. 2. Resume of type of work in which your firms possesses experience. 3. Largest number of personnel employed by your firm in the past five(5)years, Number of Employees Year 4. How many years has your organization been in business? 5. How many years has your organization been in business under its present business name? 6. if a corporation answer the following: 6.1 Date of Incorporation: 6.2 State of Incorporation: 6.3 President's name: 6.4 Vice President's name(s) 6.5 Secretary's name: Allied Universal Janitorial Services—Confidential 15 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 6.6 Treasurer's name: 7. If an individual or a partnership answer the following: 7.1 Date of Organization: 7.2 Name and address of all partners (State whether general or limited partnerships) 8. If other than a corporation or partnership, describe organization and name of principals: 9. List states and categories in which your organization is legally qualified to do business. Indicate registration or license numbers, if applicable. List states in which partnership or trade name is filed. 10. Describe the work your organization normally performs with its own forces. 11. Have you ever failed to complete any work awarded to you? If so, note when, where and why. 12. Within the last five years, has any officer or partner of your organization been an officer or partner of another organization when it failed to complete a contract? If so, attach a separate sheet of explanation. CONTRACTOR A Arty I VNiv�p,� � S-�i Signed By: Title: Note: Attach proper Notary Acknowledgement for signature of authorized person. (Use copy of blank form provided in this section.) DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT CIVIL CODE § 1189 A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of fhot document, State of California County of�� e— i OnZC52-0 before me, �1 Date Here insert Name bnd Title of the Officer personally appeared Names) of Signer(s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrumenf and acknowledged to me that he/she/they executed the some in his/her/their authorized capacity(ies), and that by his/her/their signatures) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument, I certify under PENALTY OF PERJURY under the AL 1JPr"F TOM M. IPRD�T� laws of the State of California that the COMM.#2168938 ;0 NOTARY RUBUC-CALii'lRNIAforegoing paragraph is true and correct, ' ORANGE COUNTY � ., MY G0N1, .EXR.NOV 18,2020 WITNESS my hand and official seal. Slgnature t Signature of No ry Public Place Notary Sea!Above Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s) Other Than Named Above:- Capacity(les) Claimed by Signer(s) Signer's Name: Signer's Name: o Corporate Off icer-Tifle(s): ❑ Corporate Officer--Tltle(s): ri Partner-❑Limited ri General ❑ Partner-o Limited ❑ General Q individual ❑Attorney in Fact o Individual n Attorney in Fact ❑Trustee ❑Guardian or Conservator o Trustee ❑ Guardian or Conservator ❑ Other: o Other: Signer is Representing; Signer is Representing: i i f i I 1 I i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ILLIEDUNIVERSAU There fa you. ATTACHMENT (5) References. No claims have been made against Allied Universal from any of the current accounts listed below. 1.City of Anaheim•Allied Universal was awarded the contract forjanitorial services in April 2013. The City of Anaheim contract includes a total of 48 buildings, with seven museums, a 108,000 sq. ft. city hall building, twelve fire stations, six police station locations, and various community and youth centers with one locations located inside Disneyland. The total cleaning area for the project is approx. 900,000 square feet. Allied Universal's contract includes a full time Project Manager who oversees and acts as its representative in all aspects of executing the contract. Included in the contract are all consumables,which is also directly managed by the Project Manager. With over 25 employees directly related in the cleaning of the contract,Allied Universal provides an array of full service janitorial cleaning including night and day cleaning services; wood gym floor care; pressure washing; day porter services;window washing; carpet cleaning; etc. City of Anaheim; Total Project Annual Cost: $1.2 million 955 S. Melrose St. MS#19 Anaheim, CA 92805 Teresa Cole—Operations Contract Specialist (714)765-6879 2. City of Santa Ana —Allied Universal was awarded the contract for the City of Santa Ana's janitorial services in November 2019. The City contract includes a total of 16 buildings, with City Hall, Corporate Yard, the Santa Ana Regional Transit Center, six community centers, and multiple libraries throughout the City. The total cleaning area for the project is approx. 375,000 square feet. Allied Universal's contract includes a full time Project Manager who oversees and acts as its representative in all aspects of executing the contract. Allied Universal provides an array of full service janitorial cleaning including night and day cleaning services; hard floor surface refinishing,day porter services;carpet cleaning; pressure washing; etc City of Santa Ana; Total Project Annual Cost: $715,000 20 Civic Center Plaza Santa Ana, CA 92702 Gabriela Lomeli- Public Works Project Specialist (714)565-2692 3. City of Newport Beach — Allied Universal was awarded the contract for janitorial services in October 2018 to present. The City of Newport Beach contract includes a total of 22 buildings, with four libraries, City Civic Center building, ten community centers, one police station, a corporate yard, and a science center, various community and youth centers with one locations located inside Disneyland. The total cleaning area for the project is approx. 360,000 square feet. Allied Universal's contract includes a full time Project Manager who oversees and acts as its representative in all aspects of executing the contract. With over 13 employees directly related to the cleaning of the contract, Allied Universal provides an array of janitorial cleaning including night and day cleaning services;window washing, hard floor surface refinishing, day porter services;carpet cleaning;etc. City of Newport Beach; Total Project Annual Cost: $625,000 100 Civic Center Drive Newport Beach, CA 92660 Anthony Nguyen—Purchasing Agent (949)644-3080 4. City of Riverside—Allied Universal was awarded the contract for janitorial services in October 2019. The City of Riverside contract includes a total of 41 buildings, with a 110,000 sq.ft. City Hall, 8 libraries, 54,964 sq. ft.corporate Allied Universal Janitorial Services—Confidential 16 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ..".�LIEDUNIVERSAU —There&you. facilities yards, an airport, a fire station and various community and city facilities buildings. The total cleaning area for the project is approximately 480,375square feet. Allied Universal's contract includes a full time Project Manager who oversees and acts as its representative in all aspects of executing the contract. Included in the contract are all consumables, which is also directly managed by the Project Manager.With over 25 employees directly related in the cleaning of the contract, Allied Universal provides an array of full services janitorial cleaning including night and day cleaning services, floor care; pressure washing; day porter services; window washing; carpet cleaning; etc. City of Riverside; Total Project Annual Cost: $670,000 3900 Main Street, Riverside,CA 92522 An-Chi Filiar-General Services Department-Administration (951) 826-2389 5. City of Los Angeles—Allied Universal was awarded the contract for janitorial services in October 2018. The City of Los Angeles contract includes 2 separate districts within the City, East Los Angeles and South Los Angeles. The contract includes a total of over 70 buildings, including numerous libraries, maintenance yards, public work locations, administrative office buildings, police support offices, and community centers. The total cleaning area for the project is approx. 1 million square feet. Allied Universal's contract includes a full time Project Manager who oversees and acts as its representative in all aspects of executing the contract. Included in the contract are all restroom consumable supplies,which is also directly managed by the Project Manager. With over 70 employees directly related in the cleaning of the contract, Allied Universal provides an array of full service janitorial cleaning including night and day cleaning services;window washing, hard floor surface refinishing,day porter services; carpet cleaning; pressure washing;etc. City of Los Angeles; Total Project Annual Cost: $2 million Department of General Services Custodial Services Division (MS 508) 111 E. 1s1 Street, Room 501 Los Angeles, CA 90012 Elvia Garcia, Management Assistant (213) 978-0052 ATTACHMENT 2 Founded in 1965, Allied Universal Janitorial Services provides Class "A" janitorial service in an environmentally- preferred way, utilizing green cleaning processes,chemicals and equipment. Allied Universal currently employs over 3,300 professionals who clean over 85 million square feet of high rise office;corporate campuses;government facilities; medical office buildings; industrial buildings; high-rise residential; museums; banks; FBI offices; and over a dozen LEED certified buildings.Allied Universal Janitorial Services is a proud member of the U.S.Green Building Council and is CIMS-Green Building Certified. ATTACHMENT 3 Number of Employees: 3,357 Year: 2019 ATTACHMENT 4 Universal Building Maintenance, LLC dba Allied Universal Janitorial Services was founded in 1965. ATTACHMENT 5 Universal Building Maintenance, LLC started doing business as Allied Universal Janitorial Services in 2016. Allied Universal Janitorial Services— Confidential 17 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ".ALIEDUNIVERSAU --._fh_^re fn you. ATTACHMENT 6 N/A, Universal Building Maintenance, LLC dba Allied Universal Janitorial Services is a Limited Liability Company, Partnership, in the State of California. ATTACHMENT 7 NIA. ATTACHMENT 8 Universal Building Maintenance, LLC d/b/a Allied Universal Janitorial Services, is a California limited liability company that was formed under the laws of the State of California on January 4, 2008. The officers of the company are as follows: Steven Jones, President and CEO; David Buckman, Executive Vice President, Secretary and General Counsel;Andrew Vollero, Senior Vice President, Treasurer and Chief Financial Officer; Paula Malone, Vice President and Assistant Secretary; and Nancy Peterson,Assistant Secretary. ATTACHMENT 9 Universal Building Maintenance was formed under California law and is qualified to do business in the following jurisdictions: Arizona, Florida; Louisiana; Mississippi; and Nevada. The company's trade name,Allied Universal Janitorial Services, is filed in the following jurisdictions:Arizona; California; and Louisiana. ATTACHMENT 10 Allied Universal performs all janitorial services, including daily cleaning, periodic floor work like machine scrubbing, stripping&waxing of hard surface floors,window washing, day porter services,pressure washing/steam cleaning,etc. Allied Universal would not perform the wood floor maintenance as required by this contract and would subcontract the specified scope of work to Western Flooring, Inc. Lic.790953. ATTACHMENT 11 Allied Universal has never failed to complete any work awarded it. ATTACHMENT 12 Allied Universal's officers and/or partners have not been part of another organization that has failed to complete a contract. Allied Universal Janitorial Services—Confidential 18 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA AEDUNIVERSAU _. 1kre for you. MAINTENANCE SERVICE QUESTIONNAIRE ***Please see attached completed responses an additional pages*** MAINTENANCE SERVICE QUESTIONNAIRE Please answer the following questions in detail, using additional paper as necessary: 1. What snakes your company the best company for this job? 2. What type of in-house tfaining do you provide for your staff? 3. Who is responsible for training the custodial service workers and what type of training is provided and at what intervals? 4" List the types of equipment to be assigned to this contract. Include the manufacturer, model number,-and a description of the equipment. 5_ What is the address of the facility from which work crews will be assigned? 6. What communication system do you use to communicate between field and office? 7" Are you able to provide a quick emergency responses,and How? 8" Who will be assigned as "Field Supervisor", and what will be the responsibilities of that Field Supervisor. 9. List the custodial service workers and their qualifications" 10_ is your company experienced in maintaining a gymnasium Floor as described in the Special Provisions, Attachment C of these proposal documents? Please describe your experience in detail. 11. How do you now perform Background Checks on your employees? Are they cleared through the Department of Justice? Allied Universal Janitorial Services—Confidential 19 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA �.."."IEDUNIVERSAU Tncfe rot you. ATTACHMENTI Allied Universal Janitorial Services is a technology driven janitorial company, utilizing the latest equipment and procedures to ensure the highest level of service is provided to the residents and visitors to the City of Tustin. OPERATING HIGHLIGHTS Allied Universal will implement the following to ensure the janitorial program exceeds the City of Tustin's expectations of service and quality: Proactive Management • Allied Universal provides support throughout the area with outstanding and experienced on-site management personnel. Transparent Communication • Allied Universal believes open communication provides the foundation for a true partnership. The team will be available 24 hours per day to ensure immediate attention to all service requests. In addition to regularly scheduled meetings between Allied Universal and the City of Tustin Facilities Dept.,we will also schedule formal Quarterly Business Reviews (ABRs) to allow everyone involved to stay current on service levels and inspection ratings. These meeting will also provide a forum to discuss upcoming industry trends and provide feedback for any necessary service changes. Training and Development • Allied Universal will provide its comprehensive 7 Steps to Success" training program for all cleaning professionals, as well as It's All About U—Disney's Approach to Customer Service by Doug Lipp for all mangers assigned to the City of Tustin, Additionally,bi-monthly safety training meetings will be scheduled to ensure all employees represent the highest trained professionals in the janitorial industry. The training program introduces and reinforces AUJS's unique culture of high quality and exceptional service,as well as a detailed review of the scope of work. Ongoing safety and training programs will establish clear performance objectives and set expectations to ensure high service quality at every location. Quality Assurance—CleanTelligent • Allied Universal will fully implement CleanTelligent, a cloud-based inspection and periodic scheduling program that stores the City's unique specifications,floor work frequencies, and validation of services. Technology& Innovative Ideas • Allied Universal believes in offering all its clients the latest in technology. We introduced Tell-The-Boss in 2014 to its portfolio of clients to increase customer feedback and building productivity. Since the release, Tell The Boss has been utilized in office buildings, medical centers and retail locations. Allied Universal also implements technology in the equipment and tools provided to its cleaning professionals. All cleaning procedures utilize the Dual Bucket Mopping System that separates clean water from dirty water when wet mopping floors. Additional innovations include the implementation of the DoodleScrub, a mini-scrubber that can operate in hard-to-reach spaces for hard surface floors. A Seamless Transition and Start-Up • Allied Universal will ensure a seamless transition of services. With over one hundred years of combined experience in the janitorial industry, Allied Universal's management team will be dedicated to the City of Tustin. Our historical knowledge and experience is invaluable to a seamless transition and immediate enhancement of services. Allied Universal Janitorial Services has the experience, technologies, and solutions for the City of Tustin's needs not only now, but for the future. Allied Universal Janitorial Services—Confidential 20 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA "."EDUNIVERSAU There for you. ATTACHMENT 2 Allied Universal Janitorial Services provides an exceptional training program for all of its employees. It begins with an initial orientation and continues with monthly and quarterly training to comply with all OSHA SB 198 requirements and our clients as well as our expectations. All staff complete the 7-Steps To Success"Training program,which includes 8 hours of comprehensive training, before starting work. OUR FOCUS IS DELIVERING WORLD CLASS CUSTOMER SERVICE AND ENVIRONMENTALLY SOUND JANITORIAL SERVICES. ONBOARDING:DELIVERING PHENOMENAL JANITORIAL SERVICES *. .' Allied Universal"Mission&Value-added Services White Glove Service Standard Green Seal is Our Gold Standard Eight-hour Orientation Customized for Your Site Customer Centric&Client Focused BOOTCAMP:ENVIRONMENTALLY SOUND TOOLS AND PRODUCTS The AU Green'Process Microfiber Technology ProTeam�HEPA Vacuum Green Seal$Certified Products Easy Trap Floor Dust Mopping System Documentation Procedures Double Barrel Trash System PREMIER TRAINING AND TESTING C� Industry-standard Best Practices,Policies, Tracking&Compliance for Audits&Reports &Procedures OSHA Right-to-know Hazardous Communications Customizable to Your Facility &Infectious Agents COMPREHENSIVE INSTRUCTIONAL VIDEOS Hard Floor Care Working Safely in the Health Care Environment Carpet Care Chemical Dilution Systems Restroom Care SC Johnson Professional°TruShot- Health Care Cleaning Procedures EMERGENCY RESPONSE AND PREPAREDNESS TRAINING Your Building's Emergency.Evacuation.&Response Plan Workplace Violence&Active Shooter Training c Weather,Fire,Environmental,&Structural Bomb Threat Protocols E:-s Emergencies&Contingencies Fire Department Approved Response for Chemical&Hazardous Material Spills ON-THE-JOB TRAINING Equipment,Supply.&Usage Emergency Evacuation Site-specific Training Administrative Processes,Procedures,Policies,&Systems Safety Training.Initiatives,&Policies Communication Policies QUALITY ASSURANCE ' Continuous&Responsive Site Management Calendar Scheduling&Email Reminders Inspections Customized to Your Criteria Real-time Access&Trend Tracking of Site Audits Allied Universal Janitorial Services—Confidential 21 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 4c"U'LIEDUNIVERSAC There acv you. ATTACHMENT 3 Upon hiring, Allied Universal provides training through its 7-Steps to Success Training Program at its offices located in Santa Ana. Once an employee has been assigned to a specific site(s), additional on-the-job training is provided by his/her supervisor. At the beginning of their job, training will occur daily for the first week and will be conducted by the City of Tustin's Project Manager. Once the employee has been properly trained, the frequency of training will by on an every-other-week basis for continued safety trainng for the following topics. All 26 topics will be covered over the course of a year. 1 Safety Inspections 13 Emergency Procedures 2 General Safety Rules 14 First Aid 3 Use of Personal Protective Equipment 15 Reporting Injuries or Property Damage 4 Personal Protective Equipment(PPE)1 16 Accident Investigation Work Site Hazard Assessment 17 Return to Work and Modified Duty 5 Chemical Hazard Communication 18 Hand Tools 6 Materials Safety Data Sheets 19 Confined Spaces 7 Slip and Fall Prevention 20 Lockout/Tagout 8 Safe Lifting 21 Hearing Conservation 9 Ladder Safety 22 Respiratory Protection 10 Bloodborne Pathogens 23 Trash Compactors 11 Asbestos Awareness 24 Electric Power Tool Precautions 12 Workplace Violence 25 Sexual Harassment Training 26 Use of Personal Protective Equipment ATTACHMENT 4 Allied Universal Janitorial Services provides our employees with exceptional equipment to get the job done. We believe that a well-structured training program coupled with the most technically advanced cleaning equipment produces a healthier, cleaner, and more welcoming building for your clients and employees. Allied Universal may utilize the following equipment to complete all cleaning tasks required. • ProTeam Super Coach Pro®HEPA Vacs • Advance upright HEPA Vacuums • 3MTm Easy Trap Duster System • 3MTm Easy Scrub Flat Mop System • Waxie Floor machines, low/high-speed • Burnishers • Autoscrubbers • 20 gal. Wet/Dry vacuum • Carpet cleaning extractors(Noah/CFR) . Pressure Washers • Brooms • Wet Floor Signs • Microfiber towels • Corner/grout brushes • Deck brushes • Microfiber extension dusters • Floor Machine pads • Mr. Clean Magic Erasers • Mop buckets and ringers . Squeegees • Trash barrels . Toilet bowl brushes • Tool caddies for barrels . Cotton and nylon mops • Personal Protective Equipment—Rubber gloves,eye glasses All cleaning tools and equipment utilized by Allied Universal's cleaning professionals are employed to meet both LEED and GreenGuard standards. Allied Universal Janitorial Services is proud to be a certified provider of Healthy High Performance Cleaning and is CIMS.—Green Building Certified. Allied Universal Janitorial Services—Confidential 22 000uSignEnvelope ID:7oosmErn'1o544u5D-orno400rooaFaAoA �nun��UU�U����&� �=.w... . �..�~. ATTACHMENT Allied Universal's O[@Dg9 County branch office is located at 1815 E. Wilshire Ave.#912 Santa Ana, CA 92705 : North Tustin - ` ~ L ' � � Santa Ana Zoo Tustin Tun�nRanchGn�C�b�� ^ � � P1815 East Wilshire Avenue#912 (ED Tustin Mazda 9mpMa�e Place ATTACHMENT AS you kDOYV. C000uniCaUOn in paramount to providing eXCeDh0O8| janitorial S9rViS9. With most ofour services performed at night, it is extremely important to have all lines of communication open at all hours between our cleaning professionals,supervisors, senior management, and the City of Tustin facilities team. Allied Universal will have 8 SiOg|8 point of contact, the Project Manager, to maximize efficiency and provide timely [8SpOOG8 for any request from the City. The Project Manager will provide seamless communication regarding both night j8OiUJ[i8|cleaning or day porter services. Additionally, all key pem0nO8|, including day porters, will be equipped with S0@rtph0nes so that any facilities contacts can get in 10USh with VS 24/7. We also provide atoU free CVGt008[ service center(877)826-1Q65that will connect you with our management within minutes. Communication and feedback from our clients is 8S8eOti8| to G successful partnership. The Project Managers will schedule R]UUO8 inspections based on each buildings' needs to ensure both expectations and SC0pS of work services are exceeded. These combined efforts translate into apremier cleaning program tailored for the City OfTustin, ATTACHMENT Yes, Allied UOiV9[S8| has 8 k}|| free customer S8miCe center, (877) 828-1965' that will connect you with our management within minutes. Additionally, the Project K8anog8rwi|| be available for any emergencies at the City 24/7. Allied Universal Janitorial SePVicBS— Confidential 23 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA !:LLIEDUNIVERSAU There for you. ATTACHMENT 8 Allied Universal has identified two (2) prospective Project Managers for the City of Tustin; Julia Tinajero and Patricia Sanchez. Both candidates have over 7 years of experience in a supervisory role, with Julia overseeing the City of Anaheim account and Patricia overseeing the City of Newport Beach. Please see the answers to question 1,Statement of Technical Ability and Experience for additional details for each of these projects. Please see the attached job description of the Project Manager for the City of Tustin. Job Type: Full Time Regular Career Level: Manager(Manager/Supervisor of Staff) Exemption: Exempt Education: Some College Coursework Completed or on-the-job experience Position Summary Reports to Regional Vice President, Operations. The Project Manager oversees the operational and contractual duties of the assigned account, maintains budgets,quality standards and positive customer relations with key focus on retention of account. This position ensures 100%compliance with all company guidelines, policies and procedures. Essential Duties and Responsibilities Including but not limited to: • Ability to coordinate multiple cleaning projects • Ability to design,coordinate and implement staffing schedules for multiple properties. • Maintain all types of floor care and coordinate frequencies in large public,governmental facilities. • Hires, trains, motivates,and directs staff on cleaning standards, policy and procedures, customer relations,and account objectives. • Communicates changes in account contracts,budgets and status with Branch/Operations Manager. • Verifies and approves weekly payroll and monthly billing. • Provides necessary staffing as needed to fulfill contract specifications. • Evaluates operational goals to ensure compliance with budget and profitability. • Prepares and distributes weekly operational reports. • Ensures and complies with all safety requirements • Delegates work assignments; matches the responsibilities to the person;gives authority to work independently; sets expectations and monitors delegated activities. Includes staff in the decision-making process; takes responsibility for staff activities; makes him/herself available to staff;provides regular performance feedback;develops subordinate's skills,and encourages growth. • Interviewing, hiring,supervising, motivating and training staff. Planning, assigning,and directing work;appraising performance;rewarding and disciplining employees;addressing customer complaints and resolving problems. • Other duties as required by manager or according to site demands. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed are representative of the knowledge, skill, and/or ability required. • Proficient at managing, planning and organizing janitorial related activities for large,public governmental facilities. • Ability to direct 25+full time employees • Knowledge and ability to conduct large scale event setups • Three to 5 years of janitorial experience, management and customer service. • Four-year degree or equivalence in experience. • Excellent communication skills,written and oral. • Proficiency in MS office products. • Ability to work independently and efficiently without daily supervision. Allied Universal Janitorial Services—Confidential 24 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA " IEDUNIVERSAU There for you. ATTACHMENT 9 Allied Universal will fully comply with all laws, regulations,and codes, including but not limited to, California labor code section 1060-65, Displaced Janitor Opportunity, which states in part "A successor contractor or successor subcontractor shall retain, for a 60-day transition employment period, employees who have been employed by the terminated contractor or its subcontractors, if any, for the preceding four months or longer at the site or sites covered by the successor service contract unless the successor contractor or successor subcontractor has reasonable and substantiated cause not to hire a particular employee based on that employee's performance or conduct while working under the terminated contract." As such, it is unknown how many open positions will be needed to fill during the transition period prior to the start date of the contract,on July 1,2020. However,Allied Universal has approx. 1,200 employees in Orange County and would be able to fully staff any portion of personnel required to start the contract. Initial Training ienxe Reward AIFv Program fru Career Paths Hiring&Screening Process Allied Universal is an equal opportunity employer. We understand that our employees are the back bone of our organization. The employees we hire are a direct reflection on our organization. Consequently,we go to great lengths to make sure we hire quality people. Regardless of whether we are hiring a new employee or transitioning current cleaning professionals over to our team, every candidate fills out an application for employment with our Human Resource Department. Once an application is completed,our HR department does a complete pre-employment screening of all prospective employees that includes: • Employment eligibility- 1-9 Verification • Employment background check& References • Drug testing (as requested) • Criminal background check(as required) Absence Coverage Allied Universal Janitorial Services requires that each employee give their supervisor a minimum 4-hour notice before the start of their shift if they are not able to report to work. A replacement person is then called immediately to cover the absentee's shift. Allied Universal has a dedicated on-call pool of employees to ensure that replacement workers are available when illness occurs. These employees are properly trained on green cleaning, Allied Universal's cleaning processes, and safety measures. This will assist in reducing the amount of training time that is spent on replacement workers' understanding of cleaning procedures when they arrive to work. Allied Universal Janitorial Services—Confidential 25 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA !LL There for you. ATTACHMENT 10 Allied Universal will subcontract the annual maintenance of the wood floors in the Columbus Tustin Gymnasium and the Tustin Senior Center. Allied Universal has selected Western Flooring, Inc.from Pine Valley,CA, license#790953, DIR # 1000003175. Western Flooring is a well-renowned, family operated, flooring contractor based in San Diego. Since 2000, they have provided their clients with top of the line wood floor services that cater to their specific needs and requirements. They have extensive experience refinishing all types of wood flooring surfaces, including gym floors and multi-purpose rooms like those at the Tustin Senior Center. ATTACHMENT 11 Allied Universal currently utilizes Sterling Global Background Checks as its primary provider of employee background checks. However, as outlined in the RFP, Allied Universal will ensure that all employees complete the LiveScan fingerprinting background check through the City of Tustin Police Department for all of its employees.We have a team of full time recruiters that keep dozens of potential cleaners in our pipeline of future employees. This allows us to staff our properties at a moment's notice when a permanent employment opportunity arises or we need to fill a temporary position if an employee is sick or on vacation. Allied Universal Janitorial Services—Confidential 26 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA <01LLIEDUNIVERSAU mere fw you. EXCEPTIONS TO CONTRACT AGREEMENT Universal Building Maintenance, LLC d/b/a Allied Universal Janitorial Services ("Allied Universal") appreciates the opportunity to explore the provision of custodial services for the City of Tustin CA("City") pursuant to the Request for Proposals for Custodial Services issued in January 2020 ("RFP"). In accordance with Section V.2 on page 6 of the RFP, we have set forth below a limited number of proposed modifications to the Contract Agreement ("Agreement") attached at Section C of the RFP.We look forward to the next stage in the process and the opportunity to have further dialogue around our amendments below so that the parties can finalize appropriate terms and conditions related to these services. Termination for Convenience We note that Section V.9 on page 9 of the RFP gives the City the right to terminate the Agreement for convenience on thirty (30) days' written notice. We respectfully request that the Agreement be revised to give the Contractor the reciprocal right to terminate the Agreement for convenience on one hundred and twenty(120)days' written notice. Sales Tax We respectfully request that Article II of the Agreement be revised to confirm the City's obligation to pay sales taxes and other similar taxes on our services or amounts paid with respect to our services if applicable and implemented where the City is not exempt. Please add the following paragraph to Article II of the Agreement: • "Contractor's fees and charges do not include any sales, use, excise or similar taxes, levies or duties ("Taxes").The City is responsible for paying for all such Taxes in respect of Contractor's services or in respect of amounts payable by the City hereunder, If Contractor has the legal obligation to pay or collect Taxes for which the City is responsible under this section,the appropriate amount shall be promptly paid by the City to Contractor unless the City provides Contractor with either a valid and current tax exemption certificate or direct pay certificate, authorized by the appropriate taxing authority." Payment Terms The City has stated in its question responses that its usual payment terms are net 30. Accordingly, Allied Universal respectfully requests that Article II of the Agreement be revised to include 30-day payment terms. Indemnification Allied Universal stands behind our security services and regularly accepts the obligation to indemnify clients for the comparative portion of any losses, costs or damages that are caused by the negligent acts or omissions of our personnel in the performance of services under client agreements. Our standard business terms also include a disclaimer of consequential damages. We respectfully request that Article VII of the Agreement be revised as follows to reflect those parameters. • On lines 4-7 of the first paragraph, replace the phrase"resulting from the construction of the work or by or in consequence of any negligence regarding the work, use of improper material or equipment in construction of the work"with the phrase"to the extent caused by the". • On line 8 of the first paragraph: o Delete the phrase"or on account of'. o Insert the word "negligent"before the word"act". • On lines, 9-10,delete the phrase"or a third party". • Delete the remainder of the first paragraph after the word "acceptance"on line 11. • Insert the following as the last sentence of Article VII: o "Anything to the contrary notwithstanding, under no circumstances will Contractor be liable to any indemnified party for consequential, incidental, indirect or punitive damages,or for lost profits." Additional Insured Allied Universal routinely adds clients to our insurance as additional insureds, provided our obligations are aligned with our indemnification obligations and limited to the insurance amounts we have agreed to provide. Our blanket additional Allied Universal Janitorial Services—Confidential 27 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA .uLIEDUNIVERSAU nee lar pu. insured endorsements automatically cover any party we are required by written contract to cover as an additional insured without the necessity of expressly naming any such party. We respectfully request that Article V111.1 of the Agreement be clarified as follows to reflect those parameters: • On line 2, replace the word"named"with the word "covered". • On lines 2-3, replace the phrase"as to the work being performed under the contract"with the phrase"to the extent of the Contractor's indemnification obligations under this Agreement and up to the required insurance coverage amount." Allied Universal Janitorial Services—Confidential 28 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA mA%L"L ISE DUN IVERSAU mete la you. BID BOND Please see the attached executed and notarized bid bond forms. Allied Universal Janitorial Services—Confidential 29 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA o Fidelity and Deposit Company of Maryland Home Office: P.O.Box 1227,Baltimore,MD 21203-1227 Sup-17* Bond No. Bid Bond BID BOND KNOW ALL MEN BY THESE PRESENTS: That we, Universal Building Maintenance,LLC dba Allied Universal Janitorial Services, as Principal,(hereinafter called the "Principal"), and the FIDELITY AND DEPOSIT COMPANY OF MARYLAND,of Baltimore,Maryland, a corporation duly organized under the laws of the State of Maryland, as Surety, (hereinafter called the "Surety"), are held and firmly bound unto City of Tustin as Obligee, (hereinafter called the "Obligee"), in the sum of Ten Percent of the Amount Bid Dollars ($10% of Amount Bid), for the payment of which sum well and truly to be made, the said Principal and the said Surety, bind ourselves, our heirs, executors, administrators, successors and assigns,jointly and severally, firmly by these presents. WHEREAS,the Principal has submitted a bid for Custodial Services. NOW,THEREFORE,if the Obligee shall accept the bid of the Principal and the Principal shall enter into a contract with the Obligee in accordance with the terns of such bid and give such bond or bonds as may be specified in the bidding or contract documents with good and sufficient surety for the faithful performance of such contract and for the prompt payment of labor and material furnished in the prosecution thereof, or in the event of the failure of the principal to enter into such contract and give such bond or bonds, if the Principal shall pay to the Obligee the difference not to exceed the penalty hereof between the amount specified in said bid and such larger amount for which the Obligee may in good faith contract with another parry to perform the work covered by said bid,then this obligation shall be null and void,otherwise to remain in full force and effect. Signed and sealed this 6"day of February A.D. ,2020. Universal Building Maintenance,LLC dba Allied Universal Janitorial Services (SEAL) Principal � vlatt�TTT[WimJr'ess By J/ kTitleCoo of �VCIUP lr urq Q-AAVIul l FIDELITY AND DEP IT COMPANY OF MARYLAND Surely By (SEAL) Fran Lefler, wi ess Melissa Lopez,Attorr 4iti-FactQ DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT A Notary Public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached,and not the truthfulness,accuracy,or validity of that document. State of California County of Orange On FEB 0 6 2020 ,before me, Christina Marie Rogers , Notary Public, personally appeared Melissa Lopez who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of State of California that the foregoing paragraph is true and correct. 90my CHRISTINAMARIE ROGERS Notary Public-California Orange County WITNESS my hand and official seal. Commission#2305241 Comm.Expires Sep 14,2023 SIGNATURE PLACE NOTARY SEAL ABOVE Though the information below is not required by law,it may prove valuable to persons relying on the document and could prevent fraudulent removal and reattachment of this form to another document. Description of attached document Title or type of document: Document Date: Number of Pages: Signer(s)Other than Named Above: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PENNSYLVANIA WITNESSING OR ATTESTING A SIGNATURE State of Pennsylvania County of I 1 /} Signed (or attested) before me on Fc�JV1 �(�' �� V by Do 6 ate cit U WlY l Nome(s)of Individual(s) Commonwealth of Pennsylvania 41 Notarial Seal Signature of No arial Officer ERIN M GALLAGHER--Notary Public CONSHOHOCKENBORO..MONTGOMERY CNTY ( 1 My Commission Expires Feb 6.2021 / u m,?A�r Prlinted Name ofNotar of Officer 11 /O."/O/C � . Title of Office Place Official Stamp/Notary Seal Above My Commission Expires: / OPTIONAL Completing this information can deter alteration of the document or fraudulent reattachment of this form to on unintended document. Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s) Other Than Named Above: ©2018 National Notary Association DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA I ZURICH AMERICAN INSURANCE COMPANY j COLONIAL AMERICAN CASUALTY AND SURETY COMPANY , FIDELITY AND DEPOSIT COMPANY OF MARYLAND POWER OF ATTORNEY KNOW ALL MEN BY THESE PRESENTS:That the ZURICH AMERICAN INSURANCE COMPANY,a corporation of the State of New York,the COLONIAL AMERICAN CASUALTY AND SURETY COMPANY,a corporation of the State of Illinois,and the FIDELITY AND DEPOSIT COMPANY OF MARYLAND a corporation of the State of Illinois(herein collectively called the"Companies"),by Robert D.Murray,Vice President,in pursuance of authority granted by Article V,Section 8,of the By-Laws of said Companies,which are set forth on the reverse side hereof and are hereby certified to be in full force and effect on the date hereof,do hereby nominate, constitute,and appoint, James W.Johnson,Kevin S.Bogart,Scott N.Milne,Erik Johansson,Melissa Lopez,Frances Lefler,Leticia Romano and Jennifer Anaya,all of Tustin,California,EACH,its true and lawful agent and Attorney-in-Fact,to make,execute,seal and deliver,for,and on its behalf as surety,and as its act and deed: any and all bonds and undertakings,and the execution of such bonds or undertakings in pursuance of these presents,shall be as binding upon said Companies,as fully and amply,to all intents and purposes,as if they had been duly executed and acknowledged by the regularly elected officers of the ZURICH AMERICAN INSURANCE COMPANY at its office in New York,New York.,the regularly elected officers of the COLONIAL AMERICAN 6 CASUALTY AND SURETY COMPANY at its office in Owings Mills,Maryland.,and the regularly elected officers of the FIDELITY AND DEPOSIT COMPANY OF MARYLAND at its office in Owings Mills, Maryland.,in their own proper persons. The said Vice President does hereby certify that the extract set forth on the reverse side hereof is a true copy of Article V,Section 8,of the By-Laws of said Companies,and is now in force. IN WITNESS WHEREOF,the said Vice-President has hereunto subscribed his/her names and affixed the Corporate Seals of the said ZURICH AMERICAN INSURANCE COMPANY, COLONIAL AMERICAN CASUALTY AND SURETY COMPANY, and FIDELITY AND DEPOSIT COMPANY OF MARYLAND,this 4th day of March,A.D.2019. a��c► ��s° wati Kra&� �►�tr,� SEAL ATTEST: ZURICH AMERICAN INSURANCE COMPANY COLONIAL AMERICAN CASUALTY AND SURETY COMPANY FIDELITY AND DEPOSIT COMPANY OF MARYLAND By: Robert D.Murray Vice President By: Dawn E.Brown Secretary State of Maryland County of Baltimore On this 4th day of March, A.D.2019, before the subscriber,a Notary Public of the State of Maryland,duly commissioned and qualified,Robert D. Murray,Vice President and Dawn E.Brown,Secretary of the Companies,to me personally known to be the individuals and officers described in and who executed the preceding instrument,and acknowledged the execution of same,and being by me duly sworn,deposeth and saith,that he/she is the said officer of the Company aforesaid,and that the seals affixed to the preceding instrument are the Corporate Seals of said Companies,and that the said Corporate Seals and 1 the signature as such officer were duly affixed and subscribed to the said instrument by the authority and direction of the said Corporations. IN TESTIMONY WHEREOF,I have hereunto set my hand and affixed my Official Seal the day and year fust above written. `���ttrtrEi'ptl� 2 w��+`tit}s�:1!j i Constance A.Dunn,Notary Public of,w! My Commission Expires:July 9,2019 i I l i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA EXTRACT FROM BY-LAWS OF THE COMPANIES "Article V,Section 8,Attorneys-in-Fact. The Chief Executive Officer,the President,or any Executive Vice President or Vice President may, by written instrument under the attested corporate seal, appoint attomeys-in-fact with authority to execute bonds, policies, recognizances, stipulations,undertakings, or other like instruments on behalf of the Company, and may authorize any officer or any such attomey-in-fact to affix the corporate seal thereto;and may with or without cause modify of revoke any such appointment or authority at any time." CERTIFICATE I, the undersigned, Vice President of the ZURICH AMERICAN INSURANCE COMPANY, the COLONIAL AMERICAN CASUALTY AND SURETY COMPANY,and the FIDELITY AND DEPOSIT COMPANY OF MARYLAND,do hereby certify that the foregoing Power of Attorney is still in full force and effect on the date of this certificate;and I do further certify that Article V,Section 8,of the By-Laws of the Companies is still in force. This Power of Attorney and Certificate may be signed by facsimile under and by authority of the following resolution of the Board of Directors of the ZURICH AMERICAN INSURANCE COMPANY at a meeting duly called and held on the 15th day of December 1998. RESOLVED: "That the signature of the President or a Vice President and the attesting signature of a Secretary or an Assistant Secretary and the Seal of the Company may be affixed by facsimile on any Power of Attorney...Any such Power or any certificate thereof bearing such facsimile signature and seal shall be valid and binding on the Company." This Power of Attorney and Certificate may be signed by facsimile under and by authority of the following resolution of the Board of Directors of the COLONIAL AMERICAN CASUALTY AND SURETY COMPANY at a meeting duly called and held on the 5th day of May, 1994,and the following resolution of the Board of Directors of the FIDELITY AND DEPOSIT COMPANY OF MARYLAND at a meeting duly called and held on the I Oth day of May,1990. RESOLVED: "That the facsimile or mechanically reproduced seal of the company and facsimile or mechanically reproduced signature of any Vice-President, Secretary,or Assistant Secretary of the Company, whether made heretofore or hereafter,wherever appearing upon a certified copy of any power of attorney issued by the Company,shall be valid and binding upon the Company with the same force and effect as though manually affixed. IN TESTIMONY WHEREOF,I have hereunto subscribed my name and affixed the corporate seals of the said Companies, � this of FEB 0 6 7W �A``" J®RZAL 41 W 1 ', Michael C.Fay,Vice President �p1 w TO REPORT A CLAIM WITH REGARD TO A SURETY BOND,PLEASE SUBMIT A COMPLETE DESCRIPTION OF THE CLAIM INCLUDING THE PRINCIPAL ON THE BOND,THE BOND NUMBER,AND YOUR CONTACT INFORMATION TO: Zurich Surety Claims 1299 Zurich Way Schaumburg,IL 60196-1056 www.reportsfclaims64zurichna.com 800-626-4577 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA AaLLIEDUNIVERSAU there fa you. BUSINESS LICENSES State of California Secretary of State C ERTIFICATF. OF STATUS F.NTTTY NAKE: UNIVERSAL SUTLDINO MAINPENMICE, LLC FILE MUM13ER; 200800810081 FORMATIOM DATE: 01/04/2.008 TYPE: D014ESTTC LTMTTED LIABILITY COMPANY JURISDICTION: CALIFORNIA STATUS: ACTIVE (GOOD STANDIMa j 1, ALEX PADILLA, Secretary of State of the State of California, hereby cert3Cy: The records of this office indicate the entity is authorized to exercise all of its powers, rights and privileges in the State of California. LTo information is available from this office regarding the financial condition. business activities or practices of the entity. IN HITHFSS MEREOF, r execute this �pL Ty certificate and affix the Great Seal •EV�pk4 of the State of California tris day of ep s� March 1, 2018. A d to W � w r � � CAL t oft * ALEX PADILLA Secretary of State NSS Allied Universal Janitorial Services—Confidential 30 DocuSign Envelope ID:76B5OE78-1654-425D-978D-4007BC3F3ADA e.'..1.!E DUN I VE RSAU There for yao. �.1,�1•�:�' Secretary of State LLC-12 17-(354308 c_- Statement of Information (Limited Liability Company) FILED " - --- In the office of the Secretary of State IMPORTANT—Find in3lru6116ns be(we comptcting this form. cf the Strata of Colitt'rnia Flung Fee.-$20.00 NOV 23,2017 Copy rtes-Fu.t page 81.0&ouh ettsehmon1 page$0.50: Cert1kation Pee•$5.00 ptu.Copy less This 9 ee For Offies Use Only 1. Lim epi Q ty Company Run Mam the end nnw d ni LLC M yw rcyrewnd an Cdfcmit w+M e�eMmet�carr,tr lnmvxkr�t.l UNikq--HSAL BUILDING MAINTENANCE.LLC 2_�t�g cratsey 0th fon gra e a play .n anon ImrJy rtanm0aetflM NCelrama! 200600810081 CALIFORNIA 1, str.lrtsoa Addroases t.Prep edmatt at hww .once.W nn toe PA oft CM frac.bamanlTM Lv/r gra Cage 1551 N.Tustin Avenue 0664 Sarna Ana CA 92705 e.tArr(gAbeeAlOLLC,n4111101.nIA"46114e C+ylat,mcfaMeo„tl I f4f, rpCaCe 1551 N.Tustin Avenue 0650 Sante Ana I CA 192706 C 111FOR e�»NCeManq.CMp�,ynrn 444 nnden Ctpbrrti-po r.a�fue►O.Cv. Cnitro.tMrseldnl :nn. tp C"o 1551 to Twbn Mono*#650 Santa Ana CA 927Q5 if rp wgwpam rrw tree sryarna w blued pR wwdo Ito rime wd addiMt N eaM ow .inw.Al Dns w,r nemf Am.M,M 6. Uwagortsl or Mamber(s) O1nt be law.N IM mnywImtmtw h M watM.et ovr"t ewse.L and FC dom bin SD ttral. It the mweWn weber is s+entry tvmptetF 1Fmt Lb"W"040 1121%6e tieral. Nal.The LLC Cau»t erre a In van me.noer n((cube, a Ise LLC tet rbrM mW WW6lnesae4,alta dw na"fil end ri%M"6 en Fwn LLC,T2A Ire Ingwerie✓ot F.F-:Wsww a to traMem,Oe eel taSMte nrm kMeta Ntmt ttm t wtee 9/i+ Mark E. Osvas a.IoM ttrnn-ot mot ger"110"e► — -_ C.Add*m -- cow I-Alen,tstwo.,� 3tah 2$Gem 1551 N.Tuatln Avenuo 11650 Santa Ana CA 765 ik somite of proom a.F.vf Ftw oo vow(Ir,i.,dwtl oft c".1-6 + NOMOVAL-CowpM4e Fens ba Rea tle enlr UVO OKIU 0 Adel rid turns end C9AM,4e steer eGero4t. lreswla.oarf FtY trnsnM ap[nl if MtomRo(nyr(i u,ree arta i (NINwA atone •lhost ll6}lat(RFant K nal a atryxetdtl.Oo wnl enw.a►.O.ate da Omo,rt.s,tNo•a) Sim. I zir Cee, CA CeaPOeRa110N-CcrtrokkaM4e0aNy aM�nA.ar/renunedtarepaend+maiCvodroan. e CerM*e RpjnT+rd CNFt+tte Aaefrd Nrenm 11 toes n e oxPo(Ment-Oe rrr anwtr nem e.et m _..� C T CORPORATION SYSTEM(C0168406) 7.TV"of susInye e.OSYilN 11e TI[e of h,nMtt N teMPt d etc ltmmere t6MM rArptM Secur ty&ProloC'Ion Svcs a. Chw ETAC41 we officer,W eteoled of appolnbd a rrr terse Mole Nine teat rar+r ./!r o Aesr+e 04 lro albR41th•r3 fan+ Lp cede .. The IMomntlat eontalnod hetWa.Including tuty att"hments,K true and CArroaL 1111312017 Kolly Lettinann Penver of Attorney DO. Type er Ftro etre of Pnttn Cf"4#N M F Mn Tito Aa�tl4lt R.hrn Address(Opliat.f)0•or commvwawo Item tta Ilwroury of ewe(04144 b 0114 dmuram a 1 W'�s W"d the fled detumem area(qr mine of e PONA e(veey%�j Md int ewrtrq sitwm.Ths hf vmdkn we betels rt.oto ualn fie% SCC INSTRUCTIONS ReFCAE COVIel"Mi.I Name!: r Camps"t kWoosw oyfstatcnlp. L J Allied Universal Janitorial Services—Confidential 31 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA �..".��IEDLIN IVERSA U There lar yau. KU Registration Number: State of California e�■E� r JS-LR-000014342 Department of Industrial Relations a Division of Labor Standards Enforcement Licensing&Registration Unit 1515 Clay Street,Ste.1902 ; Oakland,CA 94612 C�IIFoRN�F JANITORIAL SERVICES REGISTRATION Effective Date Expiration Date 9/28/2019 9/28/2020 Workers Compensation Insurance Expiration Date: Universal Buildine Maintenence,LLC 11/1/2019 1551 N.Tustin Ave 4650 Santa Ana.CA 92705 Branch 1-DBA Allied Universal Janitorial 300 Pasadena Avenue,South Pasadena,CA 91030 Services.dba Universal Building Maintenance.LLC Branch 2-DBA Allied Universal Janitorial 10680 Treena St-4th floor.San Diew.CA 92131 Semites Branch 3-DBA Allied Universal Janitorial 156 S.Spruce Avenue,San Francisco.CA 94080 Services Branch 4-DBA Allied Universal Janitorial 1551 N.Tustin Ave.#650,Santa Ana,CA 92705 Services Branch 5-DBA Allied Universal Janitorial 1996 Eastman Ave.#114,Ventafa.CA 93003 Services Branch 6-DBA Allied Universal Janitorial 1815 E.W11shire Ave,#912,Santa Ana.CA 92705 Services Having paid to the Labor Commissioner of the State of California the required Registration Fee is hereby granted a registration to conduct the business of Janitorial Services in the State of California at the location(s)listed above and effective for the period designated above in confonnity with the provisions of Chapter 4.Part 4.2.Division 2 of the Labor Code and the rules and reg dations issued theremder by the Labor Commissioner. THIS REGISTRATION IS NOT TRANSFERABLE AND IS VALID ONLY AT THE REGISTERED OPERATING LOCATION INDICATEDABOVE ALTERATIONS WILL VOID THIS REGISTRATION Allied Universal Janitorial Services—Confidential 32 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA c1RUIEDUNIVERSar PROJECT COST SHEET PROJECT COST SHEET For Custodial Services For the Period from July 1, 2020 to June 30, 2022 Considering requirements set forth in Attachment E, provide the following itemized cost: ITEMIZED COST PER MONTH Item Facilities Days General Floor Labor to Supplies Total Total No. per Custodial Care empty cost annual week trash/ per cost recyclinq I month 1. City Hall 5 $3,938.21 $340,34 $583.44 $660.00 $5,521.99 $66.263.85 2. Columbus 7 $2,666.54 $230.44 $ 395.04 $ 365.66 $ 3,657.6. $43,892.3 Tustin Activity Center & Gymnasium 3. Community 6 $866.72 $ 74,90 $ 128.40 $ 131.34 $ 1,201.37 $14,416. Center 4. Council 5 $702.81 $ 60.74 $ 104.12 $ 117.24 $984.90 $11,818. Chambers, Conference Room, Atrium 5. Legacy 7 $2,187.18 $189.02 $324.03 $306.83 $3,007.0 $36,084.6 Annex 6. Maintenance 5 $1,325.22 $114.53 $ 196.33 $ 224.40 $1,860.48 $22,325.7 Facility (Admin Building & Garage Office 7. Metrolink 7 $8,116.31 $701.41 $1,202.42 $ 250.00 $10,290.1 $123.481.5 Station 8. Police 7 Department 395.30 6$ $ $ $ 39.10 1,095.60 566.21 9,696.21 116,354.51 9. Police Dept. 7 $ $ $ $ $ $ Parking 3,068.08 265.14 454.53 0.00 3.787.75 45,453.05 Structure 10. Tustin Area 6 $ $ $ $ $ $ Senior Center 2,690.48 232.51 398.59 395.56 3,717.14 44,605.7 11. Tustin Family 6 $ $ $ $ $ $ Youth Center 912.40 78.85 135.17 132.00 1,258.42 15,100.9 12. Temporary 5 $ $ $ $ $ $ Yard 2,562.69 221.47 379.66 392.96 3,556.78 42,681.38 13. Camino Real 7 $ $ $ $ $ $ Park 1 1,203.36 75.21 225.63 390.00 1,894.20 22,730.38 Allied Universal Janitorial Services-Confidential 33 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 016LIEDUNIVERSAU There for you. 14. Cedar Grove 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22,730.3 Park 15. Centennial 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22,730.3 Park 16. Citrus Ranch 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $ 1,894.20 $22,730.3 Park 17. Columbus 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22,730.3 Tustin Park 18. Frontier Park 7 $1,203.36 75.21 225.63 390.00 $1,894.20 22,730.3 19. Heritage Park 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $ 1,894,20 $22,730.3 20. Laurel Glen 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22,730.3 Park 21. Linear Park 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22,730.3 22. Magnolia 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22,730.38 Park 23. McFadden 7 NjA N/A $ 752.10 $ 150.00 $ 902.10 $10,825.1 Parkette 24. Peppertree 7 $1,203.36 $ 75.21 $ 225,63 $ 390.00 $1,894.20 $22,730.3 Park 25. Pinetree Park 7 $1,203.36 75.21 225.63 390.00 $1,894.20 $22,730.3 26. Pioneer Park 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22,730.3 27. Santa Clara 7 N/A N/A $752.10 $ 150.00 $ 902.10 $10,825.1 Park 28. Tustin Sports 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1,894.20 $22.730.3 Park 29. Veterans 7 $1,203.36 $ 75.21 $ 225.63 $ 390.00 $1:894.20 $22,730.3 Sports Park 30. Victory Park 7 $1,203.36 75.211 $ 225.631 $ 390.00 1,894.20 22,730.3 $ 967,815.47 ANNUAL GRAND TOTAL $ 80,651.29 MONTHLY GRAND TOTAL NOTE: Please provide the portion of the above annual cost that is applicable only to the one time annual strip and recoat of the wood floors at the following locations: A. Senior Center{See specs in Attachment F) $. 11,500.00 B. Columbus Tustin Gymnasium-Basketball Courts $ 6,700.00 (See specs in Attachment F) C. Columbus Tustin Gymnasium-Class Room Area $ Included in pricing above (See specs in Attachment F) These costs can be used to delete or add additional wood floor strip and recoat services at the discretion of the City. Allied Universal Janitorial Services-Confidential 34 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA <19 EDUNIVERSAU There for you. ADDITIONAL CUSTODIAL SERVICES PRICING PRICE REQUESTS FOR ADDITIONAL CUSTODIAL SERVICES NOTE: The following price requests are to establish what additional work would cost and are not to be considered in proposal cost evaluations: ADDITIONAL WORK AS REQUESTED COST PER HOUR PER EMPLOYEE Detail Walls and Partitions $ 28.00/HR Perform General Cleaning $ 28.00/HR Strip and Refinish Hard Surfaced Floors $ 0.27/SF. min.$175.00. or$32.00/HR Extract or Spin Clean Carpets $ 0.15/SF, min.$175.00, or$32.00 HR Clean Upholstered Furniture or Panels $ 28.00/HR Clean Raised Access Floor Tiles $ 32.00/HR * Provide English speaking day porter(s) for alternate proposal for the daytime cleaning services for all facilities, and identify what is being offered beyond original scope of specifications $ 28.00/HR The above cost per hour shall include full compensation for labor, equipment, tools, transportation, supplies, materials and incidentals. CONTRACT By: UL: Title: President Firm Name: Allied Universal Janitorial Services Allied Universal Janitorial Services—Confidential 35 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The names of all persons interested in the foregoing proposal as principals are as follows: Steve Jones, CEO, Allied Universal Mark E. Olivas, President, Allied Universal Janitorial Services IMPORTANT NOTICE: If the proposer or other interested person is a corporation, state legal name of corporation and names of the president, secretary, treasurer, and manager thereof; if a co-partnership, state true name of firm and names of all individual co- partners composing firm; if the proposer or other interested person is an individual, state first and last names in full. 1 Signed: Title: Date: 2-- 7- ZOZy NOTE: If the proposer is a corporation, the legal name of the corporation shall be set forth above, together with the signature of the officer or officers authorized to sign contracts on behalf of the corporation; if the proposer is a co-partnership the true name of the firm shall be set forth above, together with the signature of the partner or partners authorized to sign contracts on behalf of the co-partnership; and if the proposer is an individual, his signature shall be placed above. If signature is by an agent, other than an officer of a corporation or a member of a co-partnership, a Power of Attorney must be on file with the City of Tustin prior to the opening of proposals or submitted with the proposal; otherwise, the proposal will be disregarded as irregular and unauthorized. Business Address 1815 E. Wilshire Ave. #912 Santa Ana, CA 92705 - Orange County Branch 1551 N. Tustin Ave. #650 Santa Ana, CA 92705- Company Headquarters (West) DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA i" 'EDUNIVERSAU There for you. ADDITIONAL REQUIRED FORMS Please see the attached required forms. a) Non-Collusion Affidavit and Notarization b) Compensation Insurance Certificate and Notarization c) Secretary's Certificate Allied Universal Janitorial Services—Confidential 36 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA NON-COLLUSION AFFIDAVIT TO THE CITY OF TUSTIN: The undersigned in submitting this proposal for performing, by contract, the work required by these documents, being duly sworn, deposes and says: That he has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in res r~'nt of free competitive proposal in connection with this contract. Signed Title: Presiden Firm Name: Allied Universal Janitoral Services Note: Non-Collusion Affidavit to be submitted with Proposal. Attach proper notary acknowledgment for signature of authorized person. (Use copy of blank form provided in this section.) I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT CIVIL CODE § 1189 I I I A notary public or other officer completing this Certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. _ State of California ) County of e? _ ) OnOD2D before me,_� . Date Here Insert Name`tr d Tltl of the Officer personally appeared Name(s) of Signers) s i z who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the some in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the'Instrument, �..� I certify under PENALTY OF PERJURY under the TOM M. IPP�LTO� laws of the Sfate of California that the ^ COMM. #2168938 X foregoing paragraph is true and correct. x rs a NOTARY PUBLIC-CALIFORIN A� ORANGE_COUNTY � WITNESS my hand and official seal, PAY COMM EXR NOV 18,2020 Signature Signature of Notar blic Place Notary Seal Above Description of Attached Document Title or Type of Document:_At w�i fu s r,. Document Date: Z. /7 Dumber of Pages:_ Signer(s) Other Than Named Above: Capacity(les) Claimer! by Signer(s) Signer's Name: Signer's Name: o Corporate Officer--Title(s): ❑ Corporate Officer-Title(s): n Partner-❑ Limited ❑ General ❑ Partner- ❑ Limited ❑ General n Individual ❑Attorney in t=act ❑ individual ❑ Attorney in Fact ❑Trustee ❑ Guardian or Conservator ;:,i Trustee n Guardian or Conservator ❑ Other: ❑ Other: Signer is Representing:` Signer is Representing; 1 I i s r f I 1 1 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA COMPENSATION INSURANCE CERTIFICATE Pursuant to Section 1861 of the State Labor Code, each Contractor to whom a public works contract has been awarded shall sign the following certificate and shall submit some to the City prior to performing any work on the contract: I am aware of the provisions of Section 3700 of the Labor Code, which reads as follows: "Every employer except the State shall secure the payment of compensation in one or more of the following ways: By being insured against liability to pay compensation in one or more insurers duly authorized to write compensation insurance in this State. By securing from the Director of Industrial Relations a certificate of consent to self-insure, which may be given upon furnishing proof satisfactory to the Director of Industrial Relations of ability to self-insure and to pay any compensation that may become due to his employee." CONTRACTOR: li r tonal ervi\es SIGNED: BY: L1%Os TITLE: President COMPENSATION INSURANCE CERTIFICATE TO BE SUBMITTED DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT CIVIL CODE § 1189 A notary public or other officer completing this Certificate verifies only the identity of the individual who signed the document to which this Certificate is attached, and not the truthfulness, accuracy, or validity of that document. State of California County of On.Z AOzO before me, F1--Z (LiO _r,NjT Date Here and Title of the Officer Ic personally appeared L Name(s) of Signer(s) who proved to me on the basis Of SC[fiSfaGtOry evidence to be the person(s) Whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s),or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the fL OF �45 TONI% IPZMLIT0_", laws of f he State of California f haf the COMM. #2168938 foregoing paragraph is true and correct. NOIARY PUBLIC-CALIFORNIA(72 1W OrGE C tANOUNTY WITNESS my hand and official seal. MY COMM,EXR NOV 18,2020 Signature Place Notary Seal Above Description of Attached Document Title or Type of Document* f30AA__-_ Document Date: Number of Pages: I __11SIgner(s) Other Than Named Above: Capacity(les) Claimed by Signer(s) Signer's Name: Signer's Name: Ei Corporate Officer-Title(s): zi Corporate Officer-Title(s): o Partner-o Limited o General -.j Partner-i--) Limited i-.] General Ei Individual o Attorney in Fact o Individual o Attorney In Foci r-.j Trustee o Guardian or Conservator Li Trustee u Guardian or Conservator u Other: Ei Other: Signer is Representing: Signer is Representing: DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECRETARY'S CERTIFICATE for Universal Building Maintenance, LLC (the "Company") I, David I. Buckman, hereby certify that: (i) I am the Secretary of USA GP Sub LLC ("USAGP"), the General Partner of Universal Services of America, LP ("USALP"), which is the Manager of Universal Building Maintenance, LLC d/b/a Allied Universal Janitorial Services (the "Company") with an address of 1815 E. Wilshire Avenue Suite 912, Santa Ana, CA 92705 (ii) Steven S. Jones is President and CEO of USAGP, Andrew Vollero is Senior Vice President, CFO and Treasurer of USAGP and I am the General Counsel, Executive Vice President and Secretary of USAGP, (iii) by the Partnership Agreement of USALP, I am duly authorized and empowered and hereby designate Mark Olivas the President of the Company, as an individual who can execute security service contracts and proposals on behalf of the Company, including all documents relating to Request for Proposals for Custodial Services issued by the City of Tustin, California. Yk In witness whereof, I have set my hand this d�� day of January, 2020. David I. Buckman Secretary DocuSign Envelope ID:76B5OE78-1654-425D-978D-4007BC3F3ADA The aforementioned Secretary's Certificate was subscribed and sworn to (or affirmed) before me this day of Snaaii , 200 and the signature is personally known to me. ? Commonwealth of Pennsylvania-Notary Seal `Y\ DONNA M GRIFFITH-Notary Public Montgomery County My Commission Expires Nov 18,2020 print name Commission Number 1301962 Stam of Notary ry Signature Date DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA ANUIEDUNIVERSAU Theft?tv you, GREEN CLEANING PROGRAM Allied Universal Janitorial Services understands the importance of first impressions,and wants your company to succeed on every level. Every building we clean is done in an environmentally-preferred way, utilizing green cleaning processes, chemicals and equipment. Our commitment to the environment cuts down on waste and advocates a healthy workplace, which saves your business money. We area proud member of the U.S. Green Building Council and CIMAS),-, recently received CIMS - Green Building Certification, GB CERTIFIED The International Sanitary Supply (ISSA) awarded Allied Universal the highest honor you can achieve in the cleaning industry, CIMS- Green Building Certification. This honor is very hard to achieve and there are less than 200 maintenance contractors in the country that have achieved this award. To achieve certification, our organization went through a comprehensive assessment and we had to demonstrate first hand compliance of the CIMS elements. All CIMS assessments are performed by an ISSA-accredited third party assessor. The assessor reviews written documentation supporting compliance with the requirements described in CIMS' five core sections and conducts a comprehensive on-site review of the applicant's systems, processes and documentation to ensure compliance. The assessor also visits individual customer accounts or locations to ensure that the organization's activities are consistent with the documented systems and processes. Compliance with the standard shows that a cleaning organization has the systems in place to deliver consistent, professional services designed to meet customer needs and expectations and is prepared to deliver a comprehensive green-cleaning program based on LEED EB green cleaning criteria. Independent, accredited assessors verify CIMS and CIMS-GB certified firms meet the industry standard for: 1. Quality systems 2. Service delivery 3. Human resources 4. Health, safety,and environmental stewardship 5. Management commitment 6. Green Building Allied Universal Janitorial Services—Confidential 37 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA .".%LIEDUNIVERSAC ISSA CIMS GREEN BUILDING CERTIFICATION CIMS GB CERTIFIED Having undergone a comprehensive assessment of its management structure and green cleaning operations by an independent accredited CIMS-GB assessor Allied Universal Janitorial Services is hereby CERTIFIED to the ISSA Cleaning Industry Management Standard Green Building Criteria and has successfully demonstrated a commitment to the delivery of environmentally preferable services designed to meet customer needs and expectations. This Certification is valid 12/02/2018 through 12/02/2020. VW1S*5A John Barrett,Executive Director ISSA Allied Universal Janitorial Services—Confidential 38 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA MaLLIEDUNIVERSAU —]here Ia yoo. CLEANING INNOVATIONS DUAL BUCKET MOPPING SYSTEM The dual bucket mopping system takes floor cleaning to a new lever of clean. The system features a dual-compartment bucket to isolate dirty water from clean water, while also preserving the quality and cleaning power of cleaning solution. The system is also more ergonomic than the standard mop buckets since it divides the liquid weight, requiring less effort to empty each bucket when full. The buckets come in multiple colors to eliminate cross- contamination between general office cleaning and restrooms. t UNBELIEVABLE RESTROOM CLEANER The restroom attendant will carry a deck brush and utilize Waxie's Unbelievable microorganism cleaning process. The microorganisms in the product feed on organic waste and are reactivated every time they come in contact with water. The floor cleaning will be sprayed around the base of the toilets and under the urinals to neutralize odors and deliver a better clean each and every night. Unbelievable has the following benefits: v • Environmentally conscience, water based • Prevents slippery floors, no rinsing required • Eliminates odors in floor drains • 100%All Natural— Non-Toxic • Rejuvenates floor appearance with repetitive use DOODLESCRUB The Doodle Scrub cleans and prepares floors around stationary equipment, especially around tight to reach places like bathroom stalls, toilets, and in stairwells. It works great on tile and grout, VCT floors, marble, limestone, rubberized stairs, and much, much more. The Doodle Scrub weighs in at 22 lbs and has the same weight per square inch as larger machines, but is small enough to fit in tight spaces. The motor generates 4100 rpms of power to ensure that all surfaces get cleaned efficiently. Allied Universal Janitorial Services—Confidential 39 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA AAs LIEDUNIVERSAU —mere for you. QUALITY ASSURANCE PROGRAM Allied Universal provides an exemplary quality assurance program. It begins with a well-trained, stable, and reliable work force,delivering consistentjob performance and low employee turnover. Our Quality Assurance plan was created to make sure we are exceeding YOUR cleaning expectations, while allowing us to identify any service areas that may need improvement. We deploy a proactive quality control plan with on-site visits from our management team. Supervision is a key element to an effective quality assurance program. In addition to the onsite supervisor, you will also be assigned an Account Manager who will provide additional supervision and support. They will perform on-site routine inspections based on your needs to ensure expectations are exceeded. At the beginning of each month, we will meet with the night crew to recap the previous month's performance, highlight successes, and address the areas that may need improvement. Periodically, our team will provide dinners for larger crews and recognize outstanding performance by exceptional cleaning professionals. Allied Universal will schedule QBRs (Quarterly Business Review) that will review the following in detail: • What successes transpired • What challenges we faced and the solutions implemented • Recognize top performing cleaning professionals with awards • Review further training and development of the crew • Identify goals for the upcoming quarter Our Account Executive will utilize Allied Universal's CleanTelligent program that enables us to conduct inspections and provide accurate and precise data for measurable performance standards. Amu CleanTelligent Sa'Mvc �.Yl�iliw awnTMpw YOnIM C1nbMf Sx.rk bJetlblwalfervk.p..vklM. ^' akk Iwe ro .•w.-..r.r.tir.-�.-'.ew..e ClonTtlOgnt •3w.IFranIMlo. SIOIt - Allied Universal Janitorial Services— Confidential 40 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA CULLIEDUNIVERSAU There for you. CleanTelligent: • Cloud-based inspection and communication system for janitorial quality assurance • Detailed communication recorded within a single database for easy monitoring all accessible via the internet and mobile application • Scheduling of employee services and notification of scheduled routine work orders • Inspections for instant feedback and efficiency • Trend tracking for detailed complex reporting • Electronic supply orders providing tracking of expenses • File attachments for sending and receiving billing & invoicing • Pictures can be added to inspections for location accuracy • Work order requests via email, online portal, text message, and telephone • Quality control reports collected from routine inspections, work order, complaint, and surveys for trend tracking • Monitor activity through companywide organizational charts allowing brief& detailed analysis How does CleanTelligent work? • Inspections are uploaded on an online portal based on the scope of work • Inspections are tailored specifically to each building that we service • Online portal allows both scheduled and spontaneous inspections • Inspection results are viewable via desktop computer through an online portal or mobile application - Reports and work orders can be previewed, printed or emailed. - Infinite capacity for creating facility customized inspections. Scheduling of Periodic Work • Detailed job schedules ensure that all services are completed as promised. Periodic Cleaning Schedule Job Schedule- Project Manager BACK U NOVEMBER 2016 c Month Week Day IrE SERNCES l)CHANGE POSITION TYPE (PADD EVENT 6. 7 B 10 11 12 1? t: li 1€ 17 18 10' Monthly 2nd Week Periodic Work-mt., 22 23 Garden-1607 Cloverlield Blvd. 26 11+14)16 6 Wpm-11f 16+16 6:00pm 1.At,DiRresers wdl be tha ghly washed and dded 2° .. 30 and IGt in a clean ccndhion as often ae necessary and not less than once per month 2.Baseboards are to be wiped with a 1—lad dust cloth after a,.—,.g3.Hard Surfaced Floors am to he completely stripped down to the b m floor sudace.free of any h.aa sealer ' Allied Universal Janitorial Services—Confidential 41 Sunset PropertyServices City of Tustin REQUEST FOR PROPOSAL JANITORIAL SERVICES 2020 w A � Respectfully submitted by - Sunset Property Services t 16251 Construction Circle West Irvine, CA 92606 (949) 551-5151 Due Date: February 10, 2020 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Page 2 of S Sunset Property Services C ov 1. CITY OF TUSTIN ................................................................................................. 2 A. LETTER OF TRANSMITTAL................................................................................... 3 B. APPROACH........................................................................................................ 4 C. TEAM ORGANIZATION......................................................................................... 5 D. STATEMENT OF QUALIFICAITONS......................................................................... 7 E. STATEMENT OF OFFER& SIGNATURE.................................................................. $ F. SECTION B........................................................................................................ 9 I i I i i F Y t i February 5,2020 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA February 5,2020 Mario Medina Buildings and Streets Supervisor Public Works Department City of Tustin Setting the Standard 300 Centennial Way Since 1967 Tustin,California 92780 Subject: Request for Proposal—Janitorial Services Mr.Medina: We are pleased to provide the City of Tustin with our janitorial services proposals. Sunset Property Services is a local, family owned and operated business that has been proud to be a part of the Orange County community for over 37 years. Sunset offers more than 50 years of experience and a substantial amount of comparable knowledge from our existing contracts and client relationships. We currently provide janitorial services to many facilities, some have been as large as 1.3 million sq. ft., and thrive on bringing that level of expertise,organization and commitment to all of our services.We uphold our pledge of excellence to our clients through constant communication and reporting to ensure that we can proactively handle a variety of needs in a timely,cost effective manner. Our veteran team is eager to partner with your staff. Sunset goes unparalleled, not only in the proximity of our fleet and personnel headquarters in the city of Irvine,but also in the variety and extent of services we can effectively and efficiently mobilize being so close to Tustin. No other competitor can match us in the vast amenities that would be at your disposal. Our headquarters and fleet, with limited notice, can perform any service task to the highest quality with little to no limitation on fleet availability or distance/time constraints. This proximity also equates to a lower response cost for any emergency needs or service;including quicker execution and greater safety. Sunset has always been a leader in environmentally friendly endeavors,and continues this effort in the janitorial field by following green cleaning practices and procedures set forth by USGBC L.E.E.D.-EB/NC and Global Eco-labeling standards. We strive to provide eco-friendly products and supplies in our services;promoting both a healthy environment and a sustainable future. We are best qualified as Sunset provides the highest value and competitive pricing with the delivery of the highest quality service. Our familiarity with municipal work and an already established knowledge of Tustin will facilitate providing a seamless transition, quick turnaround, better communication and a cost effective performance. We would like to thank you for your consideration of our proposal and look forward to the opportunity to work with your team. Sincer ,, Orange County 16251 Construction Circle West Irvine,CA 92606-4412 D.Howhannesian (949)551-5151 President (949)551-4371 FAX DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Page 4 of 8 Sunset Property Services Approach Sunset Property Services is a family owned and operated business that has been proud to be headquartered in Irvine, For over 50 years Sunset has grown in California to become one of the premier providers for all building service needs. Soecir%cations ` Sunset Property Services has an in depth and intimate understanding of the janitorial requirements as set forth by the City of Aliso Viejo. Sunset further guarantees that the work performed under the contract will exceed the highest standards specified in the Request for Proposal and remain as such for the term of the contract. All services outlined within the Scope of Work are within Sunset's proven capability and understanding. We are already a seasoned in the necessary foundation needed to transition and provide quality janitorial services with many opportunities to hone our ability to integrate and perform. Our expert operations team works to keep you actively informed of your sites status while functioning to provide innovative and precautionary measures to ensure the utmost level of safety, health and service. Our management team places an emphasis on being in the field,not just behind a desk. We save our clients' money by being the first line of communication for facility issues and are unequaled in our response time to any emergency or special need, Not only do we rely on the sharpened ears and eyes of our crews,but we have placed an emphasis on our reporting and the data we establish for every client. Our experienced team provides routine quality checks of our services daily through reporting and constantly through site visits. Our continuous safety, training and certification meetings are also strictly adhered to so that the locations of service are being maintained at the optimum feasible level of efficiency, Due to our high set of standards, as well as the benefit of our headquarters being based twenty miles away from the City of Aliso Viejo, you can expect that all concerns can be addressed proactively and that they are being consistently monitored by our experienced and highly trained staff. In case of emergencies, our location allows quick and direct access to our large and diversified services. We utilize electronic work order reporting to document all aspects of a service from customer calls to special concerns. This detailed History keeps a progressive synopsis of our projects readily available to any personnel involved from the top down.Our method of reporting provides an invaluable culmination of records on a per service level which can also be used to afford a larger picture of the areas of service. We are also able to provide complementary services instantaneously because of our wide range of services and centrally located fleet&crew. Additional Services Sunset provides a wide array of complementary services available with a locally centralized crew and complete scheduling flexibility,Our range is inclusive of but not limited to: GRAFFITI REMOVAL 4o RD-2000 OIL ABSORBENT SEALING •S CUSTODIAL/DAYPORTER 44- AWNING CLEANING ❖ PARKING LOT SWEEPING ❖ HAULING 4, STREET SWEEPING 44 HYDROWASH/RECLAMATION 4- SPECIAL-EVENTS o'• PRESSURE WASHING/RECLAMATION •I• CONSTRUCTION SITE CLEAN-UP •S WINDOW WASHING •S• PARK BENCH/BUS BENCH CLEANING i I E i i 1 1 I I� DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Page 5 of 8 Sunset Property Services Team Organization Key Staffine During city transitions, Andrea Howhannesian is the Project Manager/Prime Contact for all transitioning contracts and Rick De Anda will be the respective Alternate Project Manager.Until a comfort level is reached,all concerns,changes and reports from the city will be taken by Andrea.Rick will manage directly all crews. All members highlighted in the below chart will be readily available to assist with the contract and will have a high level understanding with the city's expectations. Should Sunset be the prevailing bidder, an emergency contact list will be provided for 24/7 access. No subcontractors will be used to certify compliance,knowledge and accountability. Project Management Andrea Howhannesian,Director of Operations Andrea Howhannesian is directly responsible for the daily operations and function of Sunset's crews. She emphasizes a passion for technology, innovative advancements & consistently , advancing systems to provide new solutions. Her first education has been gained from her emersion in the family business which she has been proud to be a part of for over 10 years. She has had the opportunity to work in many different aspects of the company to gain an encompassing knowledge of the business as a whole. She has worked closely with the municipalities serviced by Sunset to help in their advancement goals.Her involvement has allowed her to become preemptive with city needs and she has a passion for being fully immersed and understanding the distinctive mechanics of each. Her in-depth knowledge and the longevity of her experience enables her to provide a top to bottom account of a project for seamless transitions and planning to help project needs; communicate effectively and meet deadlines Rick DeAnda,Assistant Operations Manager Rick DeAnda has been with Sunset for over 32 years, currently in his position as Assistant Operations Manager where, through his determination and tenacity beginning behind a sweeper helper, he earned and has grown into the operations area of expertise. His experience provides a keen eye for detail and also allows for us to present solutions to our clients and make suggestions of property needs. Rick brings a gamut of experience and perspective to the table for this contract. Having such a diverse and experienced background,Rick provides efficient and veteran solutions to day-to-day issues including managing personnel and coordinating resources for the benefit of Sunset clients. Anne Brew,Human Relations Anne Brew serves as the crew liaison of Sunset. She is responsible for the oversight of human resources and is imperative in upholding safety,regulatory and risk management practices. Anne has been with Sunset for 4 years and brings over 24 years of administration experience in construction and branding. She has spearheaded various advancements in our crew relation endeavors and continues to introduce new advancements in reporting and technology to provide accurate reporting and ensure a safe environment for personnel. Her engagement with not only the crews but being undeterred to `getting her hands dirty', helps provide insight and showcases her cooperative spirit to all employees. She also brings significant experience in organizational development,talent management,diversity and compensation and benefit programs. Selena Romero,Client Relations Selena Romero is the day-to-day liaison with our clients, while working closely with the Operations team in planning daily services and special client requests. She assists in the creation of all property specifications by preparing detailed documentation and knowledge on sites and scheduling. She also oversees the input and completion of all work orders that are processed through our system and takes pride in absolute organization. DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Nage 6 of 8 Sunset Property Services Organizational Chart President Iq Jnhn D HowhanneMa Director of Operations Andrea Howhanneaia • Selena Romero •.- • a •• • Human Accounting Resources Rick De Anda MichaelAraujo Anne Brew Stan Iwana Supervisors_ I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Page 7 of 8 Sunset Property Services Statement of Qualifications Phases Below are the guidelines and reporting highlights that have allowed us to be a seamless success with the staff utilized above for each of the mentioned projects when taking on large and expansive contracts: • Maximize our labor potential by assigning key roles based on experience and skills • Maintain daily reporting to guarantee all services are met • Utilize our Quality Control program to locate areas with special needs or areas of concern • Provide site walks by veteran management for better control • Conserve energy through management of procedures and key personnel • Report and analyze all aspects of the work performed and actively come up with new ways to better our services • Constant communication with the client to follow up on needs and keep all needed personnel informed and minimizing learning curve while continuing to gather and address feedback • Utilize technology for identifying all aspects of the project implementations to manage and assign tasks accordingly to design an efficient infrastructure Joint kick off meeting with Sunset Implementation Team and Property Managers Employee Scheduling&Training Secure&transition workforce in compliance with Displaced Supervisory Staff Trained and Janitor Opp.Act Assigned by needed Supplies&Equipment Needs Arrange Site Walks specification Met(MSDS) Supplies and Equipment Site walks completed and Inventory System Finalized Final form sand requested detailed reporting completed procurement and input Employees Referenced and reporting approved Begin weekly transition calls Internal system integration Finalized Roll Out Overview Meeting with with Tustin to review status and completed Continue weekly transition calls Tustin and Sunset key action items with Tustin to review status and Implementation Team Continue weekly transition calls key action items with Tustin to review status and Final pre commencement site key action items walk through Commence Service Post implementation Meeting Continue transition calls as needed Listed Proiects Date Name&Address Contact Type Amount-Souare Feet 2017 DWS Carlos Morales Custodial/ 1.6M Square Feet 500 S Buena Vista Carlos.MoraleS(c-VDisney.com Janitorial Burbank,CA (818)560-3260- 2018 County of Orange Michael Aoun Custodial/ 165K Square Feet 800 N Eckhoff michael.aounAssa.ocgov.com Janitorial Orange,CA 714)541-7758 Current City of Irvine Sean D.McGilvra Custodial/ 500K Square Feet 6427 Oak Canyon smcgilNra(aicityofirvine.org Janitorial Over$1M Irvine,CA 92618-5202 (949)724-6618 Current Food Festival Julie Edmiston Custodial/ 14K Square Feet 26612 Towne Ctr JEdnustonC&pdgcenters.com Janitorial Over$250K Foothill Ranch,CA 949)760-8584 Current City of RSM Terry Gregory Custodial/ 49K Square Feet 22112 El Paseo t rg egorvC&,cityofrsm.ory Janitorial Over$50K RSM,CA (949)635-1800 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA Page 8 of 8 Sunset Property Services Statement of Offer & Signature This proposal submitted is a frim offer for a 90-day period,subject to extension with mutual consent from City and Sunset Property services. Johnowhannesian DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SUBJECT: ADDENDUM NO, 1 Custodial Services Re uest For Proposal I 46. You stated that the park off of Beneta and the parking lot are included for the trash. Can that be clarified for the RFP? This addendum consists T including this cover page. 3 Very truly yours, i Mario Medina Maintenance Supervisor i Receipt of this Adde du s hereby acknowledged. Signed: Bidders Name: Sunset Property Services Date: 1/ h I I Page 6 of 32 i I I i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA SECTION B PROPOSAL TO THE CITY OF TUSTIN,CALIFORNIA FOR CUSTODIAL SERVICES FOR THE PERIOD FROM JULY 1, 2020 TO JUNE 30, 2022 R Name of Bidder: Jonset Corporation dba Sunset Property Services Business Address: 16251 Construction Circle West Irvine, CA 92606 PhoneNumber; (949) 551-5151 TO THE CITY OF TUSTIN In accordance with CITY'S NOTICE INVITING SEALED PROPOSALS, the undersigned CONTRACTOR hereby proposes to furnish all the required custodial services, including but not limited to: all management, supervision, materials, equipment, tools, labor, transportation and incidentals for the above-stated project as set forth in the proposal documents and to perform all work in the manner and time prescribed therein. The undersigned, as proposer, declares that the only persons or parties interested in the proposal as principals are those named herein; that this proposal is made without collusion with any other person, firm or corporation; that this proposal is based upon careful examination of the work sites, the Instructions to Proposers, the annexed proposed form of the contract, and all other proposal documents therein referred to; and he proposes and agrees if this proposal is accepted, that he will contract with the City of Tustin, in the form of the copy of the contract annexed hereto, to provide all necessary labor, machinery, tools, apparatus, and to do all work and furnish all materials specified in the contract, in the manner and time prescribed, and according to the requirements of the Field Services Manager as therein set forth, and that he will take full payment therefore at the following unit and/or lump-sum prices set forth in the Project Cost Sheet, to-wit; l I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PROJECT COST SHEET For Custodial Services For the Period from July 1,2020 to .lune 30, 2022 Considering requirements set forth in Attachment E, provide the following itemized cost: ITEMIZED COST PER MONTH Item Facilities Days General Floor Labor to Supplies Total Total No. per Custodial Care empty cost annual } week trash/ per cost recycling month 1. City Hall 5 $4,420,14 $1,038.38 $2,551.29 $494,50 $8,504.31 $102,051.74 2. Columbus 7 $2,911.32 $ 683.93 $ 1,680.41 $325.70 $ 5,601.35 $ 67,216.24 Tustin Activity Center & Gymnasium 1 I 3. Community 6 $896.31 210.56 $517.35 $100.28 $1,724.50 $20,694.01 Center 4. Council 5 $666.73 $156.63 $384,84 $ 74.59 $1,282.78 $15,393.41 Chambers, Conference Room, Atrium 5. Legacy 7 $ 2,442.94 $573.89 $1,410.06 $273.31 $4,700.20 $56,402.44 Annex 6. Maintenance 5 $638.08 $149.90 $368.30 $71.39 $1,227.66 $14,731.92 Facility (Admin Building & Garage Office 7. Metrolink 7 $42,586.41 $10,004.38 $24,580.78 $4,764.37 $ 81,935.93 $983,231.1 Station 8. Police 7 $4,508.07 $1,059.03 $ 2,602.05 $ 504.34 $8,673.49 $104,081,85 Department 9. Police Dept. 7 $10,509.54 $2,468.90 $6,066.08 $1,175,76 $20,220.28 $242,643.32 Parking Structure 10. Tustin Area 6 $2,699.45 $634.15 $1,558.12 $302.00 $5,193.72 $62,324,67 Senior Center I I 11, Tustin Family 6 $900.82 $211.62 $ 519.95 $ 100.78 $1,733.17 $20,798,00 i Youth Center 12. Temporary 5 $2,234.78 $524.99 $1,289.91 $ 250.02 $ 4,299.70 $51,596.37 Yard 13. Camino Real 7 $83,20 $ 19.55 $ 48.02 $ 9.31 $ 160.08 $ 1920.93 Park DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 14. Cedar Grove 7 $ 83,20 $ 19.55 $ 48.02 $ 9,31 $ 160,08 $ 1920,93 Park 15, Centennial 7 $ 39.42 $ 9.26 $ 22.75 $ 4.41 $ 75.83 $ 909.91 Park 16. Citrus Ranch 7 $ 87.58 $ 20,57 $ 50.55 $ 9,80 $ 168.50 $2,022.03 Park 1 9 17. Columbus 7 $ 105.10 $24,69 $ 60,66 $ 11.76 $ 202.20 $2,426.43 Tustin Park 18. Frontier Park 7 89,86 $21.11 51.87 10.05 $172,88 $2,074,60 19. Heritage Park 7 $ 83.20 $19,55 $ 48.02 $ 9.31 $ 160,08 $1,920.93 20. Laurel Glen 7 $83.20 $19.55 $48.02 $9.31 $160,08 $1,920,93 Park 21, Linear Park 7 $105,10 $24.69 $60.66 $11,76 $ 202.20 $2,426.43 22. Magnolia 7 $110.35 $25.92 $63.69 $12,35 $ 212,31 $2,547.75 Park 23. McFadden 7 N/A N/A $31.74 $ 1.96 $ 33.70 $404.41 Parkette 24. Peppertree 7 $ 126.82 $29.79 $73.20 $ 14.19 $ 243.99 $ 2,927.90 Park 25. Pinetree Park 7 89.86 21,11 51,87 10.05 172.88 ,074,60 26. Pioneer Park 7 $ 105.10 $ 24,69 $ 60.66 $ 11.76 $202,20 $2,426,43 27. Santa Clara 7 N/A N/A $ 31,74 $ 1.96 $ 33.70 $404.41 Park 28. Tustin Sports 7 $ 140.13 $ 32,92 $ 80.88 $15.68 $269,60 $ 3,235.24 Park 29, Veterans 7 $ 140.13 $32,92 $ 80,88 $15.68 $269.60 $3,235,24 Sports Park 30. Victory Park 7 $115.60 27.16 66.73 12.93 222,42 $2,669.08 ANNUAL GRAND TOTAL $ 1,778,633.32 MONTHLY GRAND TOTAL $ 148,219,44 NOTE: Please provide the portion of the above annual cost that is applicable only to the one time annual strip and recoat of the wood floors at the following locations: A. Senior Center (See specs in Attachment F) $ 1,792.50 _ B. Columbus Tustin Gymnasium- Basketball Courts $ 1,617.00 (See specs in Attachment F) C. Columbus Tustin Gymnasium -Class Room Area $ 1,617,00 (See specs in Attachment F) These costs can be used to delete or add additional wood floor strip and recoat services at the discretion of the City. r E DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA l The undersigned understands that a proposal is required for the entire work as set forth in g P P q the Project Cost Sheet and the Special Provisions section and that the foregoing quantities are approximate only, being given as a basis for the comparison of proposals r and the City of Tustin does not, expressly or by implication, agree that the actual amount of work will correspond therewith, but reserves the right to increase or decrease the amount of any class or portion of the work or to omit portions of the work as may be deemed necessary or advisable and in the best interests of the City by the Director of Public Works. Final compensation under this contract will be based upon actual quantities of work satisfactorily completed. The scope of the work outlined in Attachment 1 3 D & E is supplied as an indication of the general scope of the work, but the Proposer shall make his own estimate from information included in the contract documents and from field inspections of each facility. It is agreed that the unit and/or lump sum prices include all appurtenant expenses, taxes, royalties and fees. The Contract will be renewable for an additional three (3) years, on a year-by-year basis, at the sole discretion of the Agency and upon renewal of all bonds and certificates of insurance, i In case of discrepancy between the itemized unit prices and the total amount for a contract item, the itemized unit prices shall prevail. If both the itemized unit prices and total amounts for a contract item are left blank, then the entire proposal shall be rejected. If this proposal shall be accepted and the undersigned shall fail to enter into the contract and to furnish the two bonds in the amounts required, with surety satisfactory to the City of Tustin, and the required Certificate of Insurance with endorsements and certificate of authority within ten calendar days, after the date of the Notice of Award from the City, the City of Tustin may, at its option, determine that the Proposer has abandoned the contract, and thereupon this proposal and the acceptance thereof shall be null and void. The undersigned bidder hereby acknowledges that he/she understands the bonding requirements of the City of Tustin, which, per City Code, states that the surety company must be duly authorized to issue such bonds or insurance in the State California. The Certificate of Insurance with endorsements must be with a company of A.M. Best's Key Rating of Grade A and Class VII (seven) or better with an Admitted Insurer, or Grade A- or better and Class X (ten) or better with a Surplus Line Broker. Workers' compensation insurance with a company of A.M, Best's Key Rating of Grade B- or better and Class VII (seven) or better, or offered by State Compensation Fund, is acceptable. Contractor shall provide to the City within ten working days after the date of notice of award of contract the aforementioned insurance certificate(s) with endorsements which must meet the requirements of the specifications and comply with the contract documents. Failure to comply with this requirement will result in annulment of the award, and City will pursue award to the next qualified responsive bidder. Contractor is advised that insurance requirements are non-negotiable and City will not consider waiving insurance requirements. There are no exceptions. I i i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The names of all persons interested in the foregoing proposal as principals are as follows: John D Howhannesian -Owner IMPORTANT NOTICE: If the proposer or other interested person is a corporation, state legal name of corporation and names of the president, secretary, treasurer, and manager thereof; if a co-partnership, state true name of firm and names of all individual co- partners composing firm; if the proposer or other interested person is an individual, state first and last names in full. Jonset Corporation John D Howhannesian - President Andrea Howhannesian-Secretary Signed: ll� -""" JoHFD Howhannesian Andrea Howhannesian Title: Pres' nt Secretary Date: 02/06/2020 02/06/2020 NOTE: If the proposer is a corporation, the legal name of the corporation shall be set forth above, together with the signature of the officer or officers authorized to sign contracts on behalf of the corporation; if the proposer is a co-partnership the true name of the firm shall be set forth above, together with the signature of the partner or partners authorized to sign contracts on behalf of the co-partnership; and if the proposer is an individual, his signature shall be placed above. If signature is by an agent, other than an officer of a corporation or a member of a co-partnership, a Power of Attorney must be on file with the City of Tustin prior to the opening of proposals or submitted with the proposal; otherwise, the proposal will be disregarded as irregular and unauthorized. Business Address 16251 Construction Circle West, Irvine CA 92606 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA DESIGNATION OF SUBCONTRACTORS, SUPPLIERS AND VENDORS CONTRACTOR proposes to subcontract certain portions of the work, which are in excess of one-half of one percent of the total proposal amount, and to procure materials and I e ui ment from suppliers and vendors as follows: I Name, Address, and Phone Number of Portion of Work, Subconfractors, Suppliers, and Vendors Maferials or E *meat Phone: NONE -All In-House i s i Phone: i i Phone: Phone: Phone: Phone: Phone: Phone: s i Phone: 1 I i i i I, 1 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA The following are the names, addresses and telephone numbers of all brokers and sureties from whom CONTRACTOR intends to procure insurance and bonds; i Rebecca Kerr Kerr Insurance Brokers, Inc. e 2507 W. Shaw Avenue, Suite 107 Fresno, CA 93711 (559)277-4771 r 4 z i I i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA STATEMENT OF TECHNICAL ABILITY AND EXPERIENCE The undersigned certifies under oath the truth and correctness of all statements and of all answers to questions made hereinafter. SUBMITTED BY: CORPORATION X❑ Name: John D How a nesian PARTNERSHIP ❑ Address: 16251 Construction Circle West, Irvine CA 92606 INDIVIDUAL ❑ Principal:President OTHER ❑ Office: California/Irvine 1. Proposer must submit a list of five (5) references in the Southern California area that indicate he/she has successfully completed (within the last three years) or is presently engaged in similar type of work, that are of at least of equal size and scope. The following is to be included with proposal: 1.1 Name and Location of Each Reference Name, Title and Phone Number of contact person familiar with project. Contract Amount Scope of Work with Bid Item Amounts See Page 7 1.2 Submit a summary of all claims (if any) made in the last five (5) years against each of the aforementioned projects. None 2. Resume of type of work in which your firms possesses experience. 3. Largest number of personnel employed by your firm in the past five (5) years. Number of Employees Year 121 4. How many years has your organization been in business? 53 Years 5. How many years has your organization been in business under its present business name? 53 Years 6. If a corporation answer the following: 6.1 Date of Incorporation: 02/28/1980 6.2 State of Incorporation: California 6.3 President's name: John D Howhannesian 6.4 Vice President's name(s) N/A 6.5 Secretary's name: Andrea Howhannesian DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA i CALIFORNIA ACKNOWLEDGMENT CIVIL CODE § 1189 A notary public or other officer completing this certificate verifies only the identity of the Individual who signed the document to which this certificate is attached,and not the truthfulness,accuracy,or validity of that document, State of California } County of 0 rart J} ? On .___DZ _L (Q �2-o 2-0 before mecolt I?G[ �� ( VW EZtV�I _ u b ji C , Date Here Insert Name and Title of the Officer personally appeared _ -J' Ho W h ctoru S i cwt Nome(s)of Slgner(s} who proved to me on the basis of satisfactory evidence to be the person(s)whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/shefthey executed the same in his/her/their i authorized capacity(ies),and that by his/her/their signature(s)on the instrument the person(s), or the entity 1 upon behalf of which the person(s)acted, executed the Instrument. 1 certify under PENALTY OF PERJURY Grader the """"�`' laws of the State of California that the foregoing 1 •� SELINA T.SU paragraph is true and correct. COMM.#2287870 2 NOTARY PUBLIC•CALIFORNIA I ORANGE COUNTY WITNESS my hand and official seal, . r,xp* oh f a wr. xras Nov.20,2022 Signature Place Notary Seal and/or Stamp Above Signature of Notary Public { i OPTIONAL Completing this Information can deter alteration of the document or fraudulent reattachment of this form to an Unintended document. Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s)Other Than Named Above: f Capacity(ies) Claimed by Signer(s) Signer's Name: Signer's Name: ❑ Corporate Officer—Title(s): ❑ Corporate Officer— Title(s): ❑ Partner— ❑ Limited ❑ General ❑ Partner— 13 Limited t7 General ❑ Individual ❑ Attorney in Fact ❑ Individual ❑ Attorney In Fact 0 Trustee ❑ Guardian or Conservator ❑ Trustee ❑ Guardian or Conservator ❑ Other: ❑ Other Signer is Representing: Signer is Representing: 1)2018 National Notary Association M1304-09 (09119) DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA NON-COLLUSION AFFIDAVIT TO THE CITY OF TUSTIN: a 3 The undersigned in submitting this proposal for performing, by contract, the work required j by these documents, being duly sworn, deposes and says: 3 That he has not, either directly or indirectly, entered into any agreement, participated in any collusion, or otherwise taken any action in restraint of free competitive proposal in i connection with this contract. a Signed Title: Pr nt Firm Name: Sunset Property Services Note: Non-Collusion Affidavit to be submitted with Proposal. Attach proper notary acknowledgment for signature of authorized person. (Use copy of blank form provided in this section.) i 1 i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 1 1 CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT CIVIL CODE § 1189 j A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy, or validity of that document. i' State of California ) County of ) 3 i On before me, Date Here Insert Name and Title of the Officer personally appeared Names) of Signer{s) who proved to me on the basis of satisfactory evidence to be the person(s) whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their signature(s) on the instrument the person(s), or the entity upon behalf of which the person(s) acted, executed the instrument. I certify under PENALTY OF PERJURY under the laws of the State of California that the foregoing paragraph is true and correct. WITNESS my hand and official seal. Signature Signature of Notary Public Place Notary Seat Above Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s) Other Than Named Above: Capacity(les)Claimed by Signer(s) Signer's Name: Signer's Name: ❑ Corporate Officer-Title(s): ❑Corporate Officer-Title(s): ❑ Partner- ❑ Limited ❑ General ❑ Partner-❑ Limited ❑ General ❑ Individual ❑ Attorney in Fact ❑ Individual n Attorney in Fact ❑Trustee D Guardian or Conservator ❑Trustee Guardian or Conservator ❑ Other: D Other: Signer is Representing: Signer is Representing: i i `fI 1 I� I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 's s CALIFORNIA ACKNOWLEDGMENT CIVIL CODE §1189 A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate Is attached,and not the truthfulness,accuracy,or validity of that document. State of California County of 10 Mn X2— ? } On / � � ? before me, . .G �1� hu`fzi _pub` c✓ Date -r- Here Insert Name and Title of the Officer personally appeared `}0 h - W�a h n -e Nome(s)of Slgner(s} who proved to me on the basis of satisfactory evidence to be the person(s)whose name(s) is/are subscribed to the within instrument and acknowledged to me that he/she/they executed the same in his/her/their authorized capacity(les),and that by his/her/their slgnature(s)on the instrument the person(s),or the entity upon behalf of which the person(s) acted, executed the Instrument. I certify under PENALTY OF PERJURY under the SELINA T.SU ` laws of the State of California that the foregoing COMM"#226.7870 �1 paragraph is true and correct. F NOTARY PUBLIC•CAUFOMMA ►� 044ANG1 COUNTY Bye,,,, Exoo Nav,20,2= WITNESS my hand and official seal. Signature 914-df P1ace.Notary Seal andlor Stamp Above Signature of Notary Public OPTIONAL Completing this information can deter alteration of the document or fraudulent reattachment of this form to an unintended document. Description of Attached Document Title or Type of Document: Document Date: Number of Pages: Signer(s) Other Than. Named Above: Capacity(ies)Claimed by Signer(s) Signer's Name: Signer's Name: ❑Corporate Officer-Title(s): ❑ Corporate Officer-Title(s): ❑ Partner- ❑ Limited 0 General ❑ Partner- ❑ Limited ❑ General ❑ Individual 11 Attorney in Fact ❑ Individual ❑ Attorney in Fact Y 0 Trustee ❑ Guardian or Conservator ❑ Trustee ❑ Guardian or Conservator ❑ Other: ❑ Other: Signer is Representing: Signer Is Representing: { R 02018 National Notary Association k i I f M1304-09 (09119) I I DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA 6.6 Treasurer's name: N/A 7. If an individual or a partnership answer the following: f 7.1 Date of Organization: N/A t f 7.2 Name and address of all partners (State whether general or limited partnerships) President- Mission Viejo CA Secretary- Rancho Santa Margarita CA I 8. If other than a corporation or partnership, describe organization and name of principals: N/A 9. List states and categories in which your organization is legally qualified to do business. Indicate registration or license numbers, if applicable. List states in which partnership or trade name is filed. California 10. Describe the work your organization normally performs with its own forces. Custodial/Janitorial,Street/Lot Sweeping, Pressure Washing,Window Washing, Hauling 11. Have you ever failed to complete any work awarded to you? If so, note when, where and why. No 12. Within the last five years, has any officer or partner of your organization been an officer or partner of another organization when it failed to complete a contract? If so, attach a separate sheet of explanation. CONTRACTOR NAME: Sunset Property Services Signed By: j Title: Pent Note: Attach proper Notary Acknowledgement for signature of authorized person. (Use copy of blank form provided in this section.) i i , DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC8F3ADA 15r'r r- CALIFORNIA ALL-PURPOSE ACKNOWLEDGEMENT ?r r' -CIVIL CODE § 1189 ,#zi^:iF�.r•.�"iifi �"Y�ik-`,f.^Sari.�,^rtxS"x(:�:rsY'.��-iYu�.�,?iY,<:r1,�:S:-S`sial`.e��vC'tC'd2f1C`Cidt�".4Y`..�;�5`ear-.�.i4�>ZSS.SS`i.?rM,`Yt�?S! .X�R��:`�Y+k`.""'rv1.Y7�+rZit'�'S�;{i's�`;4` tit:'�:3',k ,•m;:,'y. ! ' I A notary public or other officer completing this certificate verifies only the identity of the individual who signed the document to which this certificate is attached, and not the truthfulness, accuracy: or validity of that document. j I State of California } County of ) Sr i On before me, Date Here Insert Name and Title of the Officer 1 personally appeared Name's) of Signers} ,•+ I I. who proved to me on the basis of satisfactory evidence to be the person(s) whose names) is/are = subscribed to the within instrument and acknowledged to me that;he/she/they executed the same in his/her/their authorized capacity(ies), and that by his/her/their-signatures)-.on the instrument the person(s), or the entity upon behalf of which the persoh(1;p.c;fi0:dr executed the instrument. f i.cerTify urrodr,'P,EN.ALTY OF PERJURY under the n".e f. Iaws'of the'Stat�•of California that the foregoing paragraph is true and correct, WITNESS my hand and official seal. Signature Signature of Notary Public Place Notary Seal Above Description of Attached Document E • f Titie or Type of Document: Document Date: . Number of Pages: Signer(s) Other Than Named Above: Capocity(ies) Claimed by Signer(s) Signer's Name: Signer's Name: o Corporate Officer-Title(s): ❑ Corporate Officer-Title(s): Q Partner-o Limited ❑ General a Partner-o Limited a General I ❑ Individuai ❑ Attorney in Fact o Individual ❑ Attorney in Fact o Trustee a Guardian or Conservator o Trustee o Guardian'or Conservator o Other: a Other:• .f . Re Signer is Representing: Signer is r-6senti r,�:. I j I . r I I .: 1 DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA MAINTENANCE SERVICE QUESTIONNAIRE Please answer the following9 questions in detail, using additional paper as necessary: 1. What makes your company the best company for this job? Sunset's versatility and unmatched proximity to Tustin. In addition our team is passionate and I hands on with all contracts, 2. What type of in-house training do you provide for your staff? ! Varies on service type.The usual training includes shadowing veteran staff 40-80 hours. 1 3. Who is responsible for training the custodial service workers and what type of training is provided and at what intervals? Training is utlized both in house from Risk Management and by outside certification through vendors on monthly, quarterly and annual basis. 4. List the types of equipment to be assigned to this contract. Include the manufacturer, model number, and a description of the equipment. Vacuums-Supercoach Pro 6 107310 5. What is the address of the facility from which work crews will be assigned? 16251 Construction Circle, Irvine CA 92606 6. What communication system do you use to communicate between field and office? Cellphones 7. Are you able to provide a quick emergency responses, and How? 24/7 Emergency response is currently required and set up through our phones stem and r direct emergency lines provided. 8. Who will be assigned as "f=ield Supervisor", and what will be the responsibilities of that Field Supervisor. Candidate will be selected upon award. Current supervisors will include three existing supervisors whose job it will be to rotate between buildings for quality assurance. 9. List the custodial service workers and their qualifications. Candidates will be selected upon award. Leads will have at least 3 years experience with Sunset. 10. Is your company experienced in maintaining a gymnasium floor as described in the Special Provisions, Attachment C of these proposal documents? Please describe your experience in detail. I Yes, similar work is currently being handled through our Irvine Great Park contract. 11. How do you now perform Background Checks on your employees? Are they cleared through the Department of Justice? Background checks are currently done through E-Verify and in cooperation with our insurance company. Only on select contracts do we clear through the Department of Justice (FBI/DOJ), i i DocuSign Envelope ID:76B50E78-1654-425D-978D-4007BC3F3ADA PRICE REQUESTS FOR ADDITIONAL CUSTODIAL SERVICES NOTE: The following price requests are to establish what additional work would cost and are not to be considered in proposal cost evaluations: ADDITIONAL WORK AS REQUESTED COST PER HOUR PER EMPLOYEE Detail Walls and Partitions $ 27.20/Hr Perform General Cleaning $ 27.20/Hr Strip and Refinish Hard Surfaced Floors $ 39.46/Hr Extract or Spin Clean Carpets $ 31.67/Hr Clean Upholstered Furniture or Panels $ 31.67/Hr Clean Raised Access Floor Tiles $ 31.67/Hr * Provide English speaking day porter(s) for alternate proposal for the daytime cleaning services for all facilities, and identify what is being offered beyond original scope of specifications $ 27.20/Hr The above cost per hour shall include full compensation for labor, equipment, tools, transportation, supplies, materials and incidental;.`;-); CONTRACTOR By: y Title: sident Firm Name: Sunset Property Services