HomeMy WebLinkAbout10 CONSULTANT SERVICES AGREEMENT WITH KINGDOM CAUSES, INC., DBA CITY NET, FOR HOMELESS OUTREACH ANDDocusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
MEETING DATE
TO
Agenda Item 10
AGENDA REPORT Reviewed.' Fmma,
City Manager
Finance Director
NOVEMBER 19, 2024
ALDO E. SCHINDLER, CITY MANAGER & HOUSING AUTHORITY
EXECUTIVE DIRECTOR
FROM: STU GREENBERG, CHIEF OF POLICE
JERRY CRAIG, DEPUTY DIRECTOR OF ECONOMIC DEVELOPMENT
SUBJECT: CONSULTANT SERVICES AGREEMENT WITH KINGDOM
CAUSES, INC., DBA CITY NET, FOR HOMELESS OUTREACH AND
CASE MANAGEMENT SERVICES
SUMMARY:
Consultant Services Agreement with Kingdom Causes, Inc., dba City Net, for Homeless
Outreach and Case Management Services.
RECOMMENDATION:
It is recommended that the City Council take the following actions:
1. Approve a Consultant Services Agreement with Kingdom Causes, Inc., dba City
Net, for Homeless Outreach and Case Management Services; and
2. Authorize the City Manager to execute the Consultant Services Agreement with
City Net for Homeless Outreach and Case Management Services.
FISCAL IMPACT:
If approved, the agreement with Kingdom Causes, Inc. will end on June 30, 2027, in the
amount of $535,688 which includes $30,000 for Client Services. The two -and -one-half
year term is recommended to align the contract with the City's biennial budget
process. Sufficient funds have been appropriated in the Fiscal Year 2024-25 budget to
cover the costs of $101,585.79. Funding for subsequent years will be requested through
the budget process for each respective fiscal year.
CORRELATION TO THE STRATEGIC PLAN:
Entering a contract for homeless outreach and case management services contributes to
the City's Strategic Plan Goal A: Economic and Neighborhood Development, Strategy
16; Address homelessness.
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City Council Agenda Report
Homeless Outreach and Case Management
November 19, 2024
Page 2
BACKGROUND AND DISCUSSION:
Since 2017, the City of Tustin (City) has contracted with Kingdom Causes, "City Net," to
provide outreach services to individuals experiencing homelessness in the City and to
assist them with exiting the streets, obtaining shelter and permanent housing. The current
agreement is set to expire on December 31, 2024. In anticipation of the current
agreement's expiration, the City of Tustin's Housing Authority, in partnership with the
Police Department, issued a RFP for Homeless Outreach and Case Management
Services on September 9, 2024, with proposals due on October 7, 2024.
The RFP was sent to five organizations known to provide homeless outreach and case
management services. In addition, and on the City's behalf, the Orange County
Office of Care Coordination distributed the RFP to 1,349 recipients registered for their
distribution list.
The City received only one proposal, which was from City Net — the City's current service
provider. Staff believes the reason for only one proposal being submitted may be due to
the request consisting of part-time staffing, two and one-half (2 '/2) days per week, as
opposed to full-time staffing, five days per week. Most cities are contracting for full-time
services and most outreach service providers have built their service delivery model
around providing full-time services. City Net is able to accommodate the City because
they have been providing part-time services from the onset of their work with the City.
An evaluation panel, consisting of staff from the Housing Authority, Police Department,
and City Manager's Office reviewed and rated the proposal based on the following
criteria:
• Organization History, Qualifications and Experience;
• Qualifications and Experience of Key Personnel and Proposed Staffing;
• Proposed Scope of Work; and
• Proposed Fee.
Out of the maximum 100 points, the evaluation panel's average score for City Net was 86.7
points. The evaluation panel concluded City Net is an experienced and qualified organization
that is able to provide the requested services in a consistent and professional manner. As
stated in their proposal, City Net is committed to breaking the cycle of homelessness in the
communities they serve by connecting neighbors experiencing homelessness to
transformative care and innovative solutions that lead to housing. Their objective is to reduce
homelessness to functional zero in the regions they serve through collaborative supportive
services, housing provision, and data -driven solutions that empower their clients to reach
their personal goals. City Net values collaboration, initiative, empowerment, and
transparency.
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City Council Agenda Report
Homeless Outreach and Case Management
November 19, 2024
Page 3
City Net's proposed budget is as follows:
Fiscal Year
Outreach and
Client Services
Total
Case
(pre -approved
Management
by PD)
Services
FY 2024-25 (partial
$95,585.79
$6,000.00
$101,585.79
1 /1 /2025-6/30/2025
FY 2025-26
$200,678.17
$12,000.00
$212,678.17
FY 2026-27
$209,424.24
$12,000.00
$221,424.24
Totals
$505,688.20
$30,000.00
$535,688.20
The Client Services costs are generally for fees, transportation, rental assistance and move -
in costs for: rapid rehousing, sober living homes, and rooms. These costs must be pre -
approved by Police Department staff.
Also, as part of the scope of services City Net will provide the City with a monthly "dashboard"
report that quantifies their street outreach and case management activities, the number of
outreach contacts, service refusals, client engagements and street exits. While City Net has
always been providing a dashboard report, service refusals is a new category City Net and
the City will be tracking and monitoring.
The initial term of the Agreement is for two and one-half years with an option to extend for
two additional one-year terms. As stated above, the reason for the two and one-half year
initial term is to align with the City's fiscal year. Staff recommends that the City Council
approve the execution of the Agreement with Kingdom Causes, Inc., dba City Net.
Signed by:
// '/
Stu reen erg
Chief of Police
DocuSigned by:
Fo��
Jerry ralg
Deputy Director of Economic Development
Tustin Housing Authority
Attachment:
1. Consultant Services Agreement with Kingdom Causes, Inc.
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CONSULTANT SERVICES AGREEMENT
This Agreement for Consultant Services (herein "Agreement"), is made and entered
into this day of , 2024, by and between the CITY OF TUSTIN, a
municipal corporation ("City"), and KINGDOM CAUSES, INC. DBA CITY NET
("Consultant").
WHEREAS, Consultant responded to a Request for Proposal to provide homeless
outreach and case management services; and
WHEREAS, Consultant desires to perform certain consulting services required by
City, on the terms and conditions set forth in this Agreement, related to homeless outreach
and case management services; and
WHEREAS, Consultant represents it is a is qualified to provide the necessary
services and has agreed to provide such services; and
WHEREAS, the Consultant has submitted to the City a proposal comprising of a
"Scope of Services" and "Proposed Fee" all of which are attached hereto as Exhibit "A" and
incorporated herein by this reference (collectively, the "Proposal"); and
WHEREAS, City desires to engage Consultant to render the services required by the
City on the terms and conditions set forth in this Agreement.
NOW, THEREFORE, in consideration of the premises and mutual agreements
contained herein, City agrees to employ and does hereby employ Consultant and
Consultant agrees to provide consulting services as follows:
SERVICES OF CONSULTANT
1.1 Scope of Services. In compliance with all terms and
conditions of this Agreement, Consultant shall provide those services
identified in the Proposal as "Scope of Services" attached hereto as
Exhibit "A" (the "services" or the "work"). Consultant represents that
all services shall be performed in a competent, professional and
satisfactory manner in accordance with all standards prevalent in the
industry. In the event of any inconsistency between the terms
contained in Exhibit "A" and the terms set forth in the main body of this
Agreement, the terms set forth in the main body of this Agreement shall
govern.
1.2 Compliance with Law. All services rendered hereunder
shall be provided in accordance with all laws, ordinances, resolutions,
statutes, rules, and regulations of the City of Tustin and of any federal,
state or local governmental agency of competent jurisdiction.
1.3 Licenses and Permits. Consultant shall obtain at its sole
cost and expense such licenses, permits and approvals as may be
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required by law for the performance of the services required by this
Agreement.
1.4 Familiarity with Work. By executing this Contract,
Consultant represents that Consultant (a) has reviewed and
considered the work to be performed, (b) has carefully considered how
the work should be performed, and (c) understands the challenges
performing the work under this Agreement.
1.5 Care of Work. Consultant shall adopt and follow
reasonable procedures and methods during the term of the Agreement
to prevent loss or damage to materials, papers or other components of
the work, and shall be responsible for all such damage until
acceptance of the work by City, except such loss or damages as may
be caused by City's own negligence.
1.6 Additional Services. Consultant shall perform services
in addition to those specified in the Proposal when directed to do so in
writing by the Contract Officer, provided that Consultant shall not be
required to perform any additional services without compensation. Any
additional compensation not exceeding ten percent (10%) of the
original Contract sum must be approved in writing by the Contract
Officer. Any greater increase must be approved in writing by the City
Manager.
2. COMPENSATION
2.1 Compensation of Consultant. For the services rendered
pursuant to this Agreement, the Consultant shall be compensated and
reimbursed only such amounts as are prescribed in Exhibit "A", in an
amount not to exceed $505,688 for work specified in the Scope of
Services. In addition, Consultant may be compensated and
reimbursed in a not to exceed amount of $30,000 for additional
services requiring City -approval prior to being provided to the client. All
requests for City approval, written and verbal, should be directed to the
Community Relations Sergeant or their designee.
2.2 Method of Payment. In any month in which Consultant
wishes to receive payment, Consultant shall no later than the first
working day of such month, submit to City in the form approved by
City's Director of Finance, an invoice for services rendered prior to the
date of the invoice. City shall pay Consultant for all expenses stated
thereon which are approved by City consistent with this Agreement, no
later than the last working day of said month.
2.3 Changes. In the event any change or changes in the
work is requested by City, the parties hereto shall execute an
addendum to this Agreement, setting forth with particularity all terms of
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such addendum, including, but not limited to, any additional
Consultant's fees. Addenda may be entered into:
A. To provide for revisions or modifications to
documents or other work product or work when documents or
other work product or work is required by the enactment or
revision of law subsequent to the preparation of any documents,
other work product or work;
B. To provide for additional services not
included in this Agreement or not customarily furnished in
accordance with generally accepted practice in Consultant's
profession.
3. PERFORMANCE SCHEDULE
3.1 Time of Essence. Time is of the essence in the
performance of this Agreement. Consultant will perform their services
as expeditiously as is consistent with professional skill and care and
the orderly progress of a project of this scope.
3.2 Schedule of Performance. All services rendered
pursuant to this Agreement shall be performed within any time periods
prescribed in the Proposal, attached hereto as Exhibit "A". The
extension of any time period specified in the Exhibit "A" must be
approved in writing by the Contract Officer.
3.3 Force Majeure. The time for performance of services to
be rendered pursuant to this Agreement may be extended because of
any delays due to unforeseeable causes beyond the control and
without the fault or negligence of the Consultant, including, but not
restricted to, acts of God or of a public enemy, acts of the government,
fires, earthquakes, floods, epidemic, quarantine restrictions, riots,
strikes, freight embargoes, and unusually severe weather if the
Consultant shall within ten (10) days of the commencement of such
condition notify the Contract Officer who shall thereupon ascertain the
facts and the extent of any necessary delay, and extend the time for
performing the services for the period of the enforced delay when and
if in the Contract Officer's judgment such delay is justified, and the
Contract Officer's determination shall be final and conclusive upon the
parties to this Agreement.
3.4 Term. The date of January 1, 2025 shall be deemed the
"Effective Date." The Term of this Agreement shall commence on the
Effective Date and terminate on June 30, 2027 ("Termination Date")
unless otherwise extended by the parties. This Agreement may be
extended for two additional one-year term terms upon mutual written
agreement of the parties, approved by the City Manager, no later than
sixty (60) days prior to the expiration of the Term.
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4. COORDINATION OF WORK
4.1 Representative of Consultant. The following Principal of
the Consultant is hereby designated as being the principal and
representative of Consultant authorized to act in its behalf with respect
to the work specified herein and make all decisions in connection
therewith: Jessica Bruce, Chief Program Officer.
It is expressly understood that the experience,
knowledge, capability and reputation of the foregoing Principal is a
substantial inducement for City to enter into this Agreement.
Therefore, the foregoing Principal shall be responsible during the term
of this Agreement for directing all activities of Consultant and devoting
sufficient time to personally supervise the services hereunder. The
foregoing Principal may not be changed by Consultant without the
express written approval of City.
4.2 Contract Officer. The Contract Officer shall be the Jerry
Craig, Deputy Director of Economic Development or their designee, or
otherwise designated in writing by the City Manager. It shall be the
Consultant's responsibility to keep the Contract Officer fully informed
of the progress of the performance of the services and Consultant shall
refer any decisions which must be made by City to the Contract Officer.
Unless otherwise specified herein, any approval of City required
hereunder shall mean the approval of the Contract Officer.
4.3 Prohibition Against Subcontracting or Assignment. The
experience, knowledge, capability and reputation of Consultant, its
principals and employees were a substantial inducement for the City
to enter into this Agreement. Therefore, Consultant shall not contract
with any other entity to perform in whole or in part the services required
hereunder without the express written approval of the City. In addition,
neither this Agreement nor any interest herein may be assigned or
transferred, voluntarily or by operation of law, without the prior written
approval of City.
4.4 Independent Contractor. Neither the City nor any of its
employees shall have any control over the manner, mode or means by
which Consultant, its agents or employees perform the services
required herein, except as otherwise set forth herein. Consultant shall
perform all services required herein as an independent contractor of
City and shall remain at all times as to City a wholly independent
contractor with only such obligations as are consistent with that role.
Consultant shall not at any time or in any manner represent that it or
any of its agents or employees are agents or employees of City.
Consultant shall be solely responsible for compliance with State and
Federal Law with respect to the wages, hours, benefits, and working
conditions of its employees, including requirement for payroll
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deductions for taxes. Employees or independent contractors of
Consultant are not City employees.
5. INSURANCE / INDEMNIFICATION
5.1 Insurance.
A. Consultant shall maintain in full force and
effect during the term of these Agreement policies of
commercial general liability and automobile liability insurance
(each of which shall include property damage and bodily injury)
and each with limits of at least $1,000,000 combined single limit
coverage per occurrence.
B. Consultant shall maintain in full force and
effect during the term of this Agreement a policy of professional
liability insurance coverage with limits of at least $1,000,000
combined single limit coverage per claim or per occurrence. If
Consultant provides claims made professional liability
insurance, Consultant shall also agree in writing either (1) to
purchase tail insurance in the amount required by this
Agreement or to cover claims made within five (5) years of the
completion of Consultant's service under this Agreement, or (2)
to maintain professional liability insurance coverage with the
same carrier in the amount required by this Agreement for at
least five (5) years after completion of Consultant's services
under this Agreement. Consultant shall also provide evidence
to the City of the purchase of the required tail insurance or
continuation of the professional liability policy by executing the
attached Letter Agreement on Consultant's letterhead.
C. Consultant shall carry and pay for such
workers' compensation insurance as is required fully protect
Consultant and its employees under California Worker's
Compensation Insurance Law. The insurance company shall
agree to waive all rights of subrogation against the City for
losses paid under the policy, which losses arose from the work
performed by the named insured.
D. Evidence of such insurance in the form of
Certificates and Insurer Endorsements shall be delivered to the
City prior to execution of the Agreement. The Insurer
Endorsements (or a copy of the policy binder, if applicable) shall
provide that (1) said insurance shall not be cancelled, except if
the insurer provides the City 30 days written notice of any
cancellation or termination of insurance; (2) general liability
insurance shall be primary to and not contributing with any other
insurance maintained by the City, and shall name "the City of
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Tustin and the Successor Agency to the Tustin Community
Redevelopment Agency (collectively "City insured parties"), and
their respective officers and employees" as additional insureds,
and shall provide that all losses shall be payable
notwithstanding any act or failure to act or negligence of the
City, or any other person; (3) shall contain a provision that the
insurer waives any right of subrogation against the City insured
parties which may arise by reason of any payments made under
a policy; and (4) if Consultant is self -insured for Workers
Compensation, Consultant shall submit to Licensor a copy of its
certification of self-insurance.
E. The insurance obligations under this
Agreement shall be: (1) all the insurance coverage and/or
limits carried by or available to the Consultant; or (2) the
minimum insurance coverage requirements and/or limits
shown in this Agreement; whichever is greater. Any insurance
proceeds in excess of or broader than the minimum required
coverage and/or minimum required limits, which are
applicable to a given loss, shall be available to the City. No
representation is made that the minimum insurance
requirements of this Agreement are sufficient to cover the
obligations of the Consultant under this Agreement.
5.2 Indemnification. The Consultant shall defend, indemnify
and hold harmless the City, its officers and employees, from and
against any and all actions, suits, proceedings, claims, demands,
losses, costs, and expenses, including legal costs and attorneys' fees,
for injury to or death of person or persons, for damage to property,
including property owned by City, arising from errors and omissions of
Consultant, its officers, employees and agents, and arising out of or
related to Consultant's performance under this Agreement, except for
such loss as may be caused by City's sole negligence or that of its
officers or employees.
The Consultant shall also defend, indemnify and hold the
City harmless from any claims or liability for City health and welfare,
retirement benefits, or any other benefits of part-time or fulltime City
employment sought by Consultant's officers, employees, or
independent contractors, whether legal action, administrative
proceeding or pursuant to State statue.
6. RECORDS AND REPORTS
6.1 Reports. Consultant shall
submit to the Contract Officer such
performance of the services required by
Contract Officer shall require.
periodically prepare and
reports concerning the
this Agreement as the
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6.2 Records. Consultant shall keep such books and records
as shall be necessary to properly perform the services required by this
Agreement and enable the Contract Officer to evaluate the
performance of such services. The Contract Officer shall have full and
free access to such books and records at all reasonable times,
including the right to inspect, copy, audit and make records and
transcripts from such records.
6.3 Ownership of Documents. All drawings, specifications,
reports, records, documents and other materials prepared by
Consultant in the performance of this Agreement shall be the property
of City and shall be delivered to City upon request of the Contract
Officer or upon the termination of this Agreement, and Consultant shall
have no claim for further employment or additional compensation as a
result of the exercise by City of its full rights or ownership of the
documents and materials hereunder. Consultant may retain copies of
such documents for its own use. Consultant shall have an unrestricted
right to use the concepts embodied therein.
6.4 Release of Documents. All drawings, specifications,
reports, records, documents and other materials prepared by
Consultant in the performance of services under this Agreement shall
not be released publicly without the prior written approval of the
Contract Officer.
7. ENFORCEMENT OF AGREEMENT
7.1 California Law. This Agreement shall be construed and
interpreted both as to validity and to performance of the parties in
accordance with the laws of the State of California. Legal actions
concerning any dispute, claim or matter arising out of or in relation to
this Agreement shall be instituted in the Superior Court of the County
of Orange, State of California, or any other appropriate court in such
county, and Consultant covenants and agrees to submit to the
personal jurisdiction of such court in the event of such action.
7.2 Disputes. In the event of any dispute arising under this
Agreement, the injured party shall notify the injuring party in writing of
its contentions by submitting a claim therefor. The injured party shall
continue performing its obligations hereunder so long as the injuring
party cures any default within ninety (90) days after service of the
notice, or if the cure of the default is commenced within thirty (30) days
after service of said notice and is cured within a reasonable time after
commencement; provided that if the default is an immediate danger to
the health, safety and general welfare, the City may take immediate
action under Section 7.6 of this Agreement. Compliance with the
provisions of this Section shall be a condition precedent to any legal
action, and such compliance shall not be a waiver of any party's right
to take legal action in the event that the dispute is not cured.
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7.3 Waiver. No delay or omission in the exercise of any right
or remedy of a non -defaulting party on any default shall impair such
right or remedy or be construed as a waiver. No consent or approval
of City shall be deemed to waive or render unnecessary City's consent
to or approval of any subsequent act of Consultant. Any waiver by
either party of any default must be in writing and shall not be a waiver
of any other default concerning the same or any other provision of this
Agreement.
7.4 Rights and Remedies are Cumulative. Except with
respect to rights and remedies expressly declared to be exclusive in
this Agreement, the rights and remedies of the parties are cumulative
and the exercise by either party of one or more of such rights or
remedies shall not preclude the exercise by it, at the same or different
times, of any other rights or remedies for the same default or any other
default by the other party.
7.5 Legal Action. In addition to any other rights or remedies,
either party may take legal action, in law or in equity, to cure, correct
or remedy any default, to recover damages for any default, to compel
specific performance of this Agreement, to obtain injunctive relief, a
declaratory judgment or any other remedy consistent with the
purposes of this Agreement.
7.6 Termination Prior to Expiration of Term. The City
reserves the right to terminate this Agreement at any time, with or
without cause, upon thirty (30) days written notice to Consultant,
except that where termination is due to the fault of the Consultant and
constitutes an immediate danger to health, safety and general welfare,
the period of notice shall be such shorter time as may be appropriate.
Upon receipt of the notice of termination, Consultant shall immediately
cease all services hereunder except such as may be specifically
approved by the Contract Officer. Consultant shall be entitled to
compensation for all services rendered prior to receipt of the notice of
termination and for any services authorized by the Contract Officer
thereafter.
7.7 Termination for Default of Consultant. If termination is
due to the failure of the Consultant to fulfill its obligations under this
Agreement, City may take over the work and prosecute the same to
completion by contract or otherwise, and the Consultant shall be liable
to the extent that the total cost for completion of the services required
hereunder exceeds the compensation herein stipulated, provided that
the City shall use reasonable efforts to mitigate damages, and City may
withhold any payments to the Consultant for the purpose of set-off or
partial payment of the amounts owed to City.
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7.8 Attorneys Fees. If either party commences an action
against the other party arising out of or in connection with this
Agreement or it subject matter, the prevailing party shall be entitled to
recover reasonable attorneys' fees and costs of suit from the losing
party.
8. CITY OFFICERS AND EMPLOYEES; NON-DISCRIMINATION
8.1 Non -Liability of City Officers and Employees. No officer
or employee of City shall be personally liable to the Consultant, or any
successor -in -interest, in the event of any default or breach by the City
or for any amount which may become due to the Consultant or its
successor, or for breach of any obligation of the terms of this
Agreement.
8.2 Covenant Against Discrimination. Consultant covenants
that, by and for itself, its heirs, executors, assigns, and all persons
claiming under or through them, that there shall be no discrimination or
segregation in the performance of or in connection with this Agreement
regarding any person or group of persons on account of race, color,
creed, religion, sex, marital status, national origin, or ancestry.
Consultant shall take affirmative action to insure that applicants and
employees are treated without regard to their race, color, creed,
religion, sex, marital status, national origin, or ancestry.
9. MISCELLANEOUS PROVISIONS
9.1 Notice. Any notice under the Consultant Services
Agreement shall be in writing, without implying the obligation to provide
such notice. Any notice to be given or document to be delivered under
the Consultant Services Agreement shall be deemed to have been
duly given (a) when hand delivered to the other Party; (b) three (3)
business days after such notice has been sent by U.S. Postal Service
via certified mail, return receipt requested, postage prepaid, and
addressed to the other Party as set forth below; (c) the next business
day after such notice has been deposited with an overnight delivery
service reasonably approved by the Parties (Federal Express,
Overnite Express, United Parcel Service and U.S. Postal Service are
deemed approved by the Parties), postage prepaid, addressed to the
Party to whom notice is being sent as set forth below with next -
business -day delivery guaranteed, provided that the sending Party
receives a confirmation of delivery from the delivery service provider;
or (d) when transmitted if sent by email to the email address set forth
below; provided, however, that notices given by email shall not be
effective unless either (i) a duplicate copy of such notice is promptly
sent by any method permitted under this Section other than by email
(provided that the recipient Party need not receive such duplicate copy
prior to any deadline set forth herein); or (ii) the receiving Party
delivers a written confirmation of receipt for such notice either by email
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or any other method permitted under this Section. Any notice given by
email shall be deemed received on the next business day if such notice
is received after 5:00 p.m. (recipient's time) or on a non -business day.
Unless otherwise provided in writing, all notices hereunder shall be
addressed as follows:
To City:
CITY OF TUSTIN
300 Centennial Way
Tustin, CA 92780
Attention: Jerry Craig
Email: jcraigtustinca.org
To Consultant:
KINGDOM CAUSES, INC. DBA
CITY NET
4508 Atlantic Avenue, Suite 292
Long Beach, CA 90807
Attention: Jessica Bruce
Email: jessica@citynet.org
9.2 Integrated Agreement. This Agreement contains all of
the agreements of the parties and cannot be amended or modified
except by written agreement.
9.3 Amendment. This Agreement may be amended at any
time by the mutual consent of the parties by an instrument in writing.
9.4 Severability. In the event that any one or more of the
phrases, sentences, clauses, paragraphs, or sections contained in this
Agreement shall be declared invalid or unenforceable by valid
judgment or decree of a court of competent jurisdiction, such invalidity
or unenforceability shall not affect any of the remaining phrases,
sentences, clauses, paragraphs, or sections of this Agreement, which
shall be interpreted to carry out the intent of the parties hereunder.
9.5 Corporate Authority. The persons executing this
Agreement on behalf of the parties hereto warrant that they are duly
authorized to execute this Agreement on behalf of said parties and that
by so executing this Agreement the parties hereto are formally bound
to the provisions of this Agreement.
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IN WITNESS WHEREOF, the parties have executed this Agreement as of the dates
stated below.
Dated:
APPROVED AS TO FORM:
David E. Kendig,
City Attorney
"City"
CITY OF TUSTIN, a municipal corporation
Aldo E. Schindler
City Manager
"Consultant"
KINGDOM CAUSES, INC. DBA CITY NET
IS
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EXHIBIT "A"
SCOPE OF SERVICES and COMPENSATION (PROPOSED FEE)
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2. Proposed Scope of Services
Describe in detail the proposed scope of services. Please note that Section 4. Scope of
Services above is intentionally broad because the City is seeking to have the Consultant
provide detailed outreach and case management services that Consultant offers. The
expectation is that the Consultant is an expert in this field and is better able to identify
services that are needed as well as provided.
Arguably the most important aspect of our work is our relationship and success with each
person we encounter experiencing street -level homelessness. We specialize in this work, and
everything we do in our hiring, training, methodology, reporting, and case management reflects
this priority. We use best practices, policies, and procedures for street outreach and
engagement, case management, and housing navigation to place our clients in available
housing units.
Throughout this process, City Net will coordinate with representatives of the City of Tustin to
ensure the overall vision of the program, including that its budget, safety, and timelines are
within the parameters of all agreements.
City Net's specialty is working with people experiencing homelessness and housing instability,
with a long track record of success in connecting people with the services they need to exit the
street. It does so through the following activities:
• Multi -Disciplinary Response Teams
• Daily Street Outreach & Engagement
• Law Enforcement Partnership
• Case Management
• Homeless Services Outreach Phone Line
• Non -Congregate Shelter Operation
• Interim Bridge Housing Operation
• Housing Navigation
• Veteran Housing Services
• Rapid Re -housing
• Tenant -based Rental Assistance
• Reunifications
• Data Management
• Census Coordination
• Community Coordination
• Live Computer -Aided Dispatch
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
• Benefits Specialization • CalAim Community Supports Provider
• Community App/Email Responsiveness
For the purposes of this contract, we would provide the following services.
Outreach Engagement
Outreach Engagement is one of the visible services City Net provides, and case managers are
trained to follow best practices in a professional manner. Before beginning outreach
engagement, case managers must pass 80 hours of case management training which includes,
but is not limited to: rapport building, whole -person care, implicit bias, mental health and
behavioral health first aid, trauma -informed care, harm reduction, housing first principles, de-
escalation, motivational interviewing, progressive engagement, and housing retention services.
Case Managers are aware that it can take between 8-10 engagements before an outreach
contact agrees to services and continue to visit clients with patience until they are ready to
engage.
Case Management
Case management activities assess housing and service needs and arrange, coordinate, and/or
monitor the delivery of individualized services. Specific activities include:
• Assessment and intake using HMIS
• Conducting initial evaluations including verifying and documenting eligibility
• Counseling
• Developing/securing/coordinating services
• Helping obtain Federal, State, and local benefits
• Monitoring and evaluating program participant progress in particular programs
• Providing information and referrals to other providers
• Developing an individualized housing stabilization plan that leads to the attainment of
stable permanent housing.
Supportive Services
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
Supportive services may include providing access to and assistance in obtaining:
• Medicaid/Medi-Cal
• Women, Infants and Children (WIC)
• Food Stamps/CalFresh/EBT
• Federal -State Unemployment Insurance Program
• Social Security Disability Insurance (SSDI)
• Supplemental Security Income (SSI)
• General Relief (GR)
• Other mainstream resources such as housing, health, social services, employment,
education services, and youth programs that an individual or family may be eligible to
receive
Landlord Engagement
Landlord engagement involves housing navigators and case managers reaching out to private
landlords in the community to advocate for clients to be matched to housing opportunities.
Specific activities include:
• Educate private landlords on the Rapid Re -Housing program's policies and protocols
• Provide information regarding City Net's landlord incentive programs and the benefits of
participation
• Advocate for clients' housing needs
• Match clients to specific units with landlords who have a shared interest
• Provide a hotline number to call for emergencies
• Create a line of communication for when new units become available
Housing Navigation
Housing Navigators have the responsibility of properly matching clients to housing units. These
matches require the following activities:
• Conducting Housing Needs Assessment
• Creating Housing Budget
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
• Completing housing applications
• Addressing and overcoming any potential barriers to housing (no/low credit, criminal
charges, lack of rental history, etc.)
• Introducing landlord to client
• Introduction to the neighborhood so the client can assess access and transportation to
daily errands and supportive services
Housing Documentation
A large part of case management involves providing the proper documentation to move
through the housing process. City Net case managers assist clients in obtaining the following
documents needed to be housed:
• Signed HMIS Release of Information • W-9
and Confidentiality Agreement • HSQ Inspection
• Copy of ID, Social Security Card, DD- • Client budget
214 (if applicable) • Individualized Action Plan (IAP)
• Homeless or Chronic Homeless . Individualized Stability Plan (ISP)
Verification • Receipts of rental payment
• Disability verification (if applicable)
• Proof of income
• Hand-written signed copy of the
lease
• Lead -based paint disclosure form
• VAWA form
• Copy of voucher (if applicable)
• Request for Tenancy Approval (if
applicable)
• Rent Reasonableness form
• Duplication of Benefits form
Emergency Health & Mental Health
City Net will refer homeless neighbors to emergency health and mental health services to the
extent that other customary emergency health services and treatments are unavailable or
inaccessible to the homeless neighbor. An example of emergency health services to which City
Net will refer homeless neighbors is outpatient treatment of urgent medical conditions by
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
licensed medical professionals in community -based settings (e.g., streets, parks, and
campgrounds) to those eligible participants unwilling or unable to access emergency shelter or
an appropriate healthcare facility. City Net may assist healthcare professionals in the case
management aspects of the following activities:
• Assessing health problems and developing treatment plans
• Assistance in understanding health needs
• Providing directly or assisting in obtaining appropriate emergency medical treatment
• Providing medication and follow-up services
• Crisis intervention
• Prescription of psychotropic medications
• Explanation of the use and management of medications
• Combinations of therapeutic approaches to address multiple problems
Transportation
Occasionally, City Net may engage in transportation activities, including:
• Transporting unsheltered people to our Interim Shelter Sites, emergency health,
emergency mental health, or other service facilities
• Provision of public transportation for participants
• Transportation costs (bus tickets, gas, minor car repairs, etc.) to assist homeless
neighbors to relocate out of the region, provided they have permanent housing there.
• Assisting program participants to use public transportation
Client Screening, Eligibility, and Referrals
We use the Homeless Management Information System (HMIS) intake form to assess client's
needs and determine their eligibility for services and referrals to partnering agencies in the
region. We work with clients with urgency to fill out applications and provide time -sensitive
support.
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
Once clients are screened for eligibility, they are connected to a benefits specialist and case
manager. Our team of case managers and benefits specialists are also trained in intimate
partner violence training, crisis intervention training, and practice client -centered and a
trauma -informed approach in assessing client's barriers and offering support to their unique
needs.
All clients engaged in the field or a referral are thoroughly screened as applicable fits for the
program. The screening tool gathers thorough information about each client's situation that
aids us in determining eligibility for resources within the area (e.g., Chrysalis, EBT, CaIWORKs,
mental health). Clients who do not meet the eligibility criteria are still engaged in intensive case
management services. Using a client -centered approach, we meet clients exactly where they
are, develop a comprehensive care plan, and determine reachable goals. The access to these
services allows for continued engagement of our clients whether that be using our computers
to assist in an enrollment or applications, using our phones to make necessary appointments, or
utilizing our vans to take them to said appointments.
Our supervisors regularly meet with their case managers to review cases, hear summaries, and
address issues. The monthly dashboard reports we produce for our contracts highlight both
statistical and anecdotal evidence of program activities and outcomes. Our Senior -level staff are
responsible for overall project compliance with management, operations, and public safety
standards. The Program Supervisor is responsible for directing all street outreach and
engagement, case management and housing navigation activities, staff management/
supervision, and project coordination. The Program Supervisor will also engage in direct
services as needed in these categories to ensure that all programmatic goals and objectives are
met within the operational framework of the project.
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
Onboarding and Training
The City reserves the right to periodically request reports on the onboarding process and staff
training as described in the proposal and incorporated below:
Describe your onboarding training for new employees.
City Net's onboarding program is a key component of our mission to break the cycle of
homelessness in the communities we serve. Our structured and engaging process ensures that
new employees feel welcomed, informed, and ready to contribute from day one. The
onboarding process begins prior to a new hire's start date, extending through the first 90 days
of employment, or longer as needed. Before their first day, new hires receive a welcome
message that provides essential information for a successful orientation. Upon arrival, they are
greeted by their supervisor, introduced to the team, given a workplace tour, provided their
assets, and complete all required documentation. We establish clear expectations, introduce
our organizational culture, and offer comprehensive live and virtual training on systems, tools,
best practices, and company policies for the next 90 days. This thorough approach, supported
by regular check -ins and goal setting, fosters early engagement, enhances retention, and
equips employees to create lasting impact in the communities we serve.
Describe your ongoing training for staff.
We have training curriculum for all our staff, regardless of their position. Some topics apply to
everyone, and some courses are relevant to only certain positions. Each team member is
required to go through the curricula assigned to their role within a designated time frame,
with incentives available to those who finish their assignments expeditiously. The entire
current course catalog is below, but this list is growing and dynamic:
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
Welcome to City Net Training Motivational Interviewing Operations
for Staff Trainings
Trauma Informed Care
Suicide/Homicide
Introduction to Case
Narcan
Assessment Training
Management
Harm Reduction
Stages of Change
First Touch and Building
Goal Planning
City Net Interim Housing
Rapport
Public Health
Values
Encampment Safety
De-escalation
Housing Assessments
HMIS and Data
Working with SUD's
Rapid Re -Housing
Program Trackers
Working with SMI
Bridge Housing
Required Documentation
Hoarding
Daily Operations
Case Notes
Domestic Violence
Emergency Protocols
Setting Boundaries
Families and Children
Group Dynamics
Assessment and Intake
Mandated Reporting
Termination of Services
Client -Centered Care
Enrolling in Medi-cal
Housing Documentation
Housing First
Whole Person Care/Cal-Aim
Workplace Hazards and
Paths to Housing
Increase Income
OSHA
Development and Story
CPR and First Aid
Telling
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
C'N-A City Net
FISCAL YEAR 2024-25 (partial January 2025 - June 2025)
Labor/Staffing
Title/Role
Description of Duties
Hourly Rate
Hrs/
week
Wks
FTE
TOTAL
Regional Program Director
Project compliance with management, operations and
public safety standards
$50.83
2
26
0.05
$2,643.16
Program Supervisor
Direct program activities, staff management/
supervision and project coordination
$48.46
4
26
0.10
$5,039.84
Case Manager I
Street outreach, case mgt, housing navigation
$37.46
20
26
0.50
$19,479.20
Case Manager I I
Street outreach, case mgt, housing navigation
$41.55
20
26
0.50
$21,606.00
Dispatch
Response to recorded and live inquiries
$37.01
4
26
0.10
$3,849.04
Data Analyst
HMIS data entry, reporting, data compliance
$36.31
4
26
0.10
$3,776.24
Executive leadership
Quality control, problem solving
$104.23
1
26
0.03
$2,709.98
Community Engagement
Align activities with community stakeholders and
generate resources for client needs
$50.28
2
26
0.05
$2,614.56
Finance and Billing
Payroll, billing, financial controls
$53.91
2
26
0.05
$2,803.32
Human resources
Staff recruiting, hiring, training, disputes
$44.57
2
26
0.05
$2,317.64
Operations
Inventory, purchasing, technical support
$41.42
2
126
0.05
$2,153.84
Overtime at Industry -Standard
2%of Labor
$1,379.86
Labor Subtotal:
1.58
$70,372.68
Program and Operations Expenses
Item
Description
TOTAL
Transport
Client/staff transport (1 vehicle 1/2 time): vehicle hire fee, gas, insurance, maintenance
$6,240.00
Rent
Office space and office equipment/furniture rental
$2,835.00
Computing and
Computing (computer, IPad, phone), telecommunications (phones & cell service),
$3,222.45
Materials and Supplies
Uniforms, copies, forms, office supplies, equipment, etc.
$708.75
Materials and Supplies
IT support and client management software licenses
$945.00
Materials and Supplies
Financial audit
$330.75
Materials and Supplies
Liability Insurance
$2,241.54
Program and Operations Subtotal:
$16,523.49
Indirect Costs
Category
Description
TOTAL
De minimis rate for non-
Per 2 CFR 200.414-11, de minimis rate established for non -Federal entities who do not have
$8,689.62
Indirect Cost Subtotal:
$8,689.62
Client Services
Client Services
Fees, rental assistance and move -in costs for: rapid rehousing, sober living homes, room
1$6,000.00
Project TOTAL
1$101,585.78
Notes
Rates current as of 10/6/24 and valid for 90 days from this date. Annual renewal would require review of rates for rents, materials and
supplies plus COLA tied to local consumer price index. New contracts require 90-day startup time and 20% advance payment. Advance
payment will be credited proportionately on each monthly invoice.
10/18/24
matt@citynet.org
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
C'N-A City Net
FISCAL YEAR 2025-26
Labor/Staffing
Title/Role
Description of Duties
Hourly Rate
Hrs/
week
Wks
FTE
TOTAL
Regional Program Director
Project compliance with management, operations and
public safety standards
$53.37
2
52
0.05
$5,550.64
Program Supervisor
Direct program activities, staff management/
supervision and project coordination
$50.88
4
52
0.10
$10,583.66
Case Manager I
Street outreach, case mgt, housing navigation
$39.33
20
52
0.50
$40,906.32
Case Manager II
Street outreach, case mgt, housing navigation
$43.63
20
52
0.50
$45,372.60
Dispatch
Response to recorded and live inquiries
$38.86
4
52
0.10
$8,082.98
Data Analyst
HMIS data entry, reporting, data compliance
$38.13
4
52
0.10
$7,930.10
Executive leadership
Quality control, problem solving
$109.44
1
52
0.03
$5,690.96
Community Engagement
Align activities with community stakeholders and
generate resources for client needs
$52.79
2
52
0.05
$5,490.58
Finance and Billing
Payroll, billing, financial controls
$56.61
2
52
0.05
$5,886.97
Human resources
Staff recruiting, hiring, training, disputes
$46.80
2
52
0.05
$4,867.04
Operations
Inventory, purchasing, technical support
$43.49
2
152
0.05
$4,523.06
Overtime at Industry -Standard
2%of Labor
$2,897.70
Labor Subtotal:
1.58
$147,782.62
Program and Operations Expenses
Item
Description
TOTAL
Transport
Client/staff transport (1 vehicle 1/2 time): vehicle hire fee, gas, insurance, maintenance
$13,104.00
Rent
Office space and office equipment/furniture rental
$5,953.50
Computing and
Computing (computer, IPad, phone), telecommunications (phones & cell service),
$6,767.15
Materials and Supplies
Uniforms, copies, forms, office supplies, equipment, etc.
$1,488.38
Materials and Supplies
IT support and client management software licenses
$1,984.50
Materials and Supplies
Financial audit
$694.58
Materials and Supplies
Liability Insurance
$4,659.98
Program and Operations Subtotal:
$34,652.08
Indirect Costs
Category
Description
TOTAL
De minimis rate for non-
Pert CFR 200.414-11, de minimis rate established for non -Federal entities who do not have
$18,243.47
Indirect Cost Subtotal:
$18,243.47
Client Services
Client Services
Fees, rental assistance and move -in costs for: rapid rehousing, sober living homes, room
1$12,000.00
Project TOTAL
1$212,678.17
Notes
Rates current as of 10/6/24 and valid for 90 days from this date. Annual renewal would require review of rates for rents, materials and
supplies plus COLA tied to local consumer price index. New contracts require 90-day startup time and 20% advance payment. Advance
payment will be credited proportionately on each monthly invoice.
10/18/24
matt@citynet.org
Docusign Envelope ID: 986AA054-0725-4395-8229-B3E25F62944C
C'N-A City Net
FISCAL YEAR 2026-27
Labor/Staffing
Title/Role
Description of Duties
Hourly Rate
Hrs/
week
Wks
FTE
TOTAL
Regional Program Director
Project compliance with management, operations and
public safety standards
$55.71
2
52
0.05
$5,793.81
Program Supervisor
Direct program activities, staff management/
supervision and project coordination
$53.11
4
52
0.10
$11,047.33
Case Manager I
Street outreach, case mgt, housing navigation
$41.06
20
52
0.50
$42,698.41
Case Manager II
Street outreach, case mgt, housing navigation
$45.54
20
52
0.50
$47,360.35
Dispatch
Response to recorded and live inquiries
$40.56
4
52
0.10
$8,437.10
Data Analyst
HMIS data entry, reporting, data compliance
$39.80
4
52
0.10
$8,277.52
Executive leadership
Quality control, problem solving
$114.24
1
52
0.03
$5,940.28
Community Engagement
Align activities with community stakeholders and
generate resources for client needs
$55.11
2
52
0.05
$5,731.12
Finance and Billing
Payroll, billing, financial controls
$59.09
12
52
0.05
$6,144.88
Human resources
Staff recruiting, hiring, training, disputes
$48.85
2
152
10.05
$5,080.27
Operations
Inventory, purchasing, technical support
$45.40
2
52
0.05
$4,721.22
Overtime at Industry -Standard
2% of Labor
$3,024.65
Labor Subtotal:
1.58
$154,256.91
Program and Operations Expenses
Item
Description
TOTAL
Transport
Client/staff transport (1 vehicle 1/2 time): vehicle hire fee, gas, insurance, maintenance
$13,678.08
Rent
Office space and office equipment/furniture rental
$6,214.32
Computing and
Computing (computer, I Pad, phone), telecommunications (phones & cell service),
$7,063.61
Materials and Supplies
Uniforms, copies, forms, office supplies, equipment, etc.
$1,553.58
Materials and Supplies
IT support and client management software licenses
$2,071.44
Materials and Supplies
Financial audit
$725.00
Materials and Supplies
Liability Insurance
$4,822.74
Program and Operations Subtotal:
$36,128.77
1 ndirect Costs
Category
Description
TOTAL
De minimis rate for non-
Pert CFR 200.414-11, de minimis rate established for non -Federal entities who do not have
$19,038.57
Indirect Cost Subtotal:
$19,038.57
Client Services
Client Services
Fees, rental assistance and move -in costs for: rapid rehousing, sober living homes, room
$12,000.00
Project TOTAL
1$221,424.24
Notes
Rates current as of 10/6/24 and valid for 90 days from this date. Annual renewal would require review of rates for rents, materials and
supplies plus COLA tied to local consumer price index. New contracts require 90-day startup time and 20% advance payment. Advance
Payment will be credited Proportionately on each monthly invoice.
10/18/24
matt@citynet.org